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I am also a big fan of GW CS, they've always been excellent and I've been dealing with them since the late 90s.

Also a shoutout for Fantasy Flight. Asked them if I could buy a single replacement card from the BSG board game, admitting freely that I ruined my card through my own error. They were kind enough to send me a replacement for free (with international shipping, obviously).

 Snoopdeville3 wrote:
GW has the best customer service, I found even there response time is super fast, sometimes within the same hour.

I just ran into a booboo with some Chaos Warhounds. They got back to me within minutes.