Battle Systems Terrain Kickstarter - Updates thread

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**Azazelx**

I'm in no rush right now. My 40k playing is not ...especially active right now, and my DeadZone stuff may or may not come in this month before my break from work. (my money is on not). Pens should be here in a week or so now.

**Yonan**

I'll likely be getting them from the same place, not showing up locally sadly. Though chances are they'll be cheaper from the UK anyway, as you know -_-

**DaveC**

Project Update #76: Pallet in US customs
Posted by Battle Systems Ltd ♥ Like

We've just had confirmation from Wayland Games that the final pallet for North America has arrived and is currently in US customs.

We're not sure how long it will take to clear customs or how long it will take to get your goods to you but we will let you know as soon as we have any more news.

Cheers

Wayne and Colin.

**Snrub**

For you Yanks.

Update #77

Sep 12 2014
US goods cleared
5 comments
17 likes

Just a quick update to let you know the latest re: N.American deliveries. This from Wayland Games:

"The goods are all cleared and will be delivered to the US Fulfilment centre today or tomorrow at the latest. I'm now waiting to get an idea of when the individual parcels can be shipped."

Cheers

Wayne and Colin.

**Yonan**

They've been very good with communication which always helps when things don't go according to plan. Still really happy with how these guys handled this KS, though hopefully you get your stuff before Fantasy KS ends. Looks like you will have a few days to spare, just.

**SavageRobby**

Anyone have any actual idea of when these will be delivered to US folks? Last update was pretty damn vague, and nothing in the last four days. You'd think in four days the shipping experts would have at least the slightest "idea of when the individual parcels can be shipped".

**GrimDork**

I'm assuming if it got to their distribution center by Fri/sat, they'll go out starting today and should be mostly done by the weekend. Dunno. Maybe I'm too optimistic.

Really would like to see it before fantasy closes... money is tightand iI kind of need convincing to stick around.

**Azazelx**

They really should have waited until the products were in everyone's hands before rushing out with the new one. These guys are pretty nice/cool/etc, but starting a new KS the second their previous one ends has turned out to be not the very best choice. Kind of like MYTH. Oh wait,. they still haven't shipped the first one.

**GrimDork**

Things were meant to time out a lot better, Wayland sprung a surprise fudgeup on them or they'd have been in plenty of time.

But yeah.

In the future waiting another week or two would have been the smart play.

**RiTides**

I'm really looking forward to getting this... can't be long now!

But yeah, I definitely didn't consider the new campaign, since I've never had card terrain before and need to see how I like it before knowing if I want more of that type.

**Yonan**

At the start of shipping, I was a little miffed they shipped the local stuff first (iirc). That may bite them in the ass now. That said, pledging $1 just to get in on the pledge manager is probably still a workable option so you can add in on the pldege manager if you decide you like it when you get it. I have the card stuff and it's really very good despite not previously being a card fan so I'm definitely staying in for this. With the superglue edging trick it seems much more durable than previous card stuff I've seen which was my main concern. Much easier to assemble and pull apart than Deadzone too ; p

**SavageRobby**

Wayland's latest:

"Processing means that your reward is in the US and is being broken down from the large pallets it crossed the ocean on into smaller groups to then be sent throughout North America. Our latest information is that North American backers should receive a weighty boxes of goodies from the start of next week. "

Don't expect to see the SciFi stuff before the Fantasy kickstarter ends. Given Wayland's reliability, I'm not planning to see it in September at all.

**Snrub**

Why are you being such a sour puss Rob?

Shipping has been going very well I thought. Barring the one hiccup.

**Luide**

GrimDork wrote:
Things were meant to time out a lot better, Wayland sprung a surprise fudgeup on them or they'd have been in plenty of time.

Wayland screwup on the paperwork front only added delay of one week.
I wouldn't call a week between receiving package from previous KS to new one ending "plenty of time", would you?
No, if the US backers don't get their kit in time, majority of fault lies with Battle Systems who didn't budget practically any time for possibly delays (BS mistake).

Truth to be told, it is really strange how some people here seem to think that Wayland is responsible for ALL the delays in this project. whereas no delay in the project happened because of Battle Systems made a mistake somewhere (or didn't have realistic timetable). I mean, project was at least 9 weeks late even in UK and that is if you assume May delivery = delivery on May 31st.

Personally I think some people in here are being very hypocritical (or have some personal vendetta going on), claiming that "Wayland lies" while not saying same thing about Battle Systems KS being delayed. I mean, Battle Systems are the "experts" in cardboard terrain, they should have foreseen all the delays in manufacturing and not overpromised us, right?

TL;dr: Pick one set of standards and apply it equally to all participants. If you raise a huge fuss for Wayland delaying KS shipment for 1 week, there should have been veritable s**tstorm for the 9+ week delays caused by Battle Systems (or them not having realistic time table, whichever you prefer).

Disclaimer: I'm actually happy with the product (and whole KS). Having KS that was only 3 months late was very pleasant surprise: when I pledged, I assumed it would be at 5-6 months late.

**SavageRobby**

BS was upfront about their delay.

Wayland hasn't been. They keep saying "3-5 more days", "only a few more days" - until pressed, or you do the actual math and realize that simply isn't true.

The paperwork cost an extra week.
Its been at the fulfillment center for 5 days, is only now being processed. And processed doesn't mean shipped, to be clear.
Earliest packages (according to Wayland) are next week. Earliest.

That's well over two weeks delay from the latest date Wayland initially supplied to BS (Sept 8th) for the shipping "expert" - and should insure that no one in the US gets their stuff before the Fantasy kickstarter ends. That's a major fubar.

If they had simply said, "you know, we don't know how long this will take, we're hoping X time but it really could be Y time, or more" that might be one thing. But instead they keep blowing smoke and being wrong ... and then doing it again.

**GrimDork**

Yeah I'm gonna drop to a dollar I kind of need to anyway. I get and love my goods I'll see what I can come up with on backer it.

**Azazelx**

GrimDork wrote:
Things were meant to time out a lot better, Wayland sprung a surprise fudgeup on them or they'd have been in plenty of time.
But yeah.
In the future waiting another week or two would have been the smart play.

Point being is they jumped the moment they thought they had the opportunity rather than waiting to make sure gak was arriving. So yeah, waiting an extra week or two would probably have gained them a lot more in the long run.

**GrimDork**

Things were going well and they had no real reason to expect the delay. Overconfidence maybe. I don't mind getting my stuff a week late, not really, but it's an untested product for me so I'm gonna step back on the other KS and up on the pledge manager if I can afford to.

**Dark Severance**

To be fair it is not 100% Wayland. I understand that BS was told X was shipping, however as someone who wants to make sure everything goes well... I would of been calling and asked for clarification. Now maybe that communication did happen and then BS reported when things were shipping. However given the excitement it seems more like they got an email everything was ok, so they passed it on to the backers. Although the communication was great... hindsight shows they should of verified everything first or at least found out if "on a plane" meant it was actually on a plane or was just at the airport.

**Snrub**

Update #78

Sep 17 2014
Shipping Dates have arrived!!!
11 comments
12 likes

Hi, all, and thanks for your patience. Here we go….

So after a phone call from Wayland Games less than 30 minutes ago I can happily confirm the following:

The pallets are at the post offices in the USA and are being broken down and made ready for shipping. This means that over today and tomorrow they will be processed and posted. Now we've used the word processed before so lets make sure we have this right…

The first of you should be receiving their boxes of terrain goodness on Friday (that's this Friday 19th) on their doorsteps, porches, postboxes, if they will fit (which I very much doubt they will fit) and generally at your address. Then over the following 7 days the parcels will continue arriving, so Saturday (should you have a Saturday post) and then the following Monday 22nd - Wednesday 24th, with the furthest more coastal areas getting theirs Thursday 25th - Saturday 28th. I suspect there will be the odd few in the furthest reaches that might take a little longer, but nearly all should be in the above timeline.

This is the most up to date news and so finally your goods will arrive. This does mean that some of you will get your terrain before the end of our Fantasy KS and some will not, but hopefully the reports from your local USA friends receiving theirs will give you confidence. The UK, EU and RoW that have already received their items are very happy indeed, and the photos we have had have frankly been amazing…. as just one example see picture below for one of your builds, just 4 Strongholds from an 8 Stronghold pledge…. (plus add-ons ;o)

AWESOME!!! AWESOME!!!

Over and out for now...

...and thanks again for waiting for your terrain, but its coming… D

Colin & Wayne

**ced1106**

Yonan wrote:
At the start of shipping, I was a little miffed they shipped the local stuff first (iirc).

They did, and the theory is that, by shipping simplest first, they fix any problems that would make more complicated shipments *more* complicated. Or, at least it empties the warehouse sooner. IIRC, Reaper had this problem as well, but don't remember details. I don't back overseas KS because I know I'll be last and will pay for more shipping on top of it. (Easy to say, of course, when you're in the US.)

Have there been any KS which didn't have problems finishing up their first KS when starting another one? Unfortunately, all the advantages of starting a new KS when the other is fulfilling are measurable (ie. the company keeps everyone working and the KS gets funded), while the disadvantages are not (backers who do not fund because they want the product delivered before pledging). Backers lose out (again), but welcome to KS, eh?

**Azazelx**

GrimDork wrote:
Things were going well and they had no real reason to expect the delay. Overconfidence maybe. I don't mind getting my stuff a week late, not really, but it's an untested product for me so I'm gonna step back on the other KS and up on the pledge manager if I can afford to.

That's pretty much my point - and you're a perfect example.

Automatically Appended Next Post:

Dark Severance wrote:
To be fair it is not 100% Wayland.

Yeah, I wasn't actually blaming Wayland here (for a change

) - just pointing out that I think BS jumped the gun a little in starting their second KS when they thought everything should be fine now, rather than when it was confirmed that US backers were receiving their stuff.

**Yonan**

US backers can pledge $1 though right and crank it up during the pledge manager? Not ideal but workable?

**GrimDork**

Yeah. I think there was something in the last pm about strongholds NY being eligible for the free addons for so long but I can't remember the details

**Azazelx**

Yonan wrote:
At the start of shipping, I was a little miffed they shipped the local stuff first (iirc). That may bite them in the ass now. That said, pledging $1 just to get in on the pledge manager is probably still a workable option so you can add in on the pldege manager if you decide you like it when you get it.

I believe they have said that they won't let $1 pledgers go in on the PM for the dungeon sets, etc - the "core" pledge is the smallest they're allowing to upgrade. Unless they've changed their mind since. I haven't had the time to look over my sci-fi stuff yet, so I won't be going in on the fantasy one if they won't allow a $1 pledge to upgrade later.

**Yonan**

Damn. If they stick to that they're pretty silly given the shipping delays stopping people from wanting to check the quality of their previous purchase before they risk forking out another substantial wad of cash.

**GrimDork**

Huh thanks Azazelx for pointing that out, I'll go ask over on the comments, and if true I guess I won't waste my nearly two dollar bill on their "thanks" at this point.

Automatically Appended Next Post:
@Azazelx well I just asked in the comments and Colin, after checking with Wayne, seemed to think that if you pledge for the pound your info goes to backerkit and then you can still pledge for whatever.

So I guess I'll remain slightly optimistic of finding a couple of hundred dollar bills laying around and then not ferreting them away for winter funds.

**Azazelx**

Sounds good. They may have reconsidered on their initial plan after the US shipping delays kicked in.

**GrimDork**

Well, you have to pledge for a dungeon set to be eligible to add anything else on, no cherry picking the Stargate add on, however that's fair as its the same for everyone pleading *now* too.

**Shadow Captain Edithae**

Is all their stuff the snap-fit card terrain, or are they doing traditional plastic terrain kits too?