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Move this if it's in the wrong forum.

About a month ago, I ordered a box of Daemons and a Resin Ork thingy from Waylandgames.co.uk. I. Was. Dis. A. Point. ed.
First of all, the money was sucked out of the bank account, as it usually is when ordering things. But, I received absolutely no confirmation e-mail! That's weird, but maybe they're just a bit slow? They've probably sent it by now!
I ordered on Wednesday the 22nd. After 5 work days, which according to them is the max shipping time, nothing had arrived. Not an e-mail, nothing. 5 days passed, another 10, another 10. I decided to e-mail them about it.
Their response? I don't have the particular e-mail in question, but their response was:

"We shipped your order this Sunday."
That's almost a month after I ordered.

Wayland Games, you get one Cheese out of 5.

Moving over to the existing Wayland Games thread...