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Firstly, sorry if this topic is in the wrong place.

So I placed a small order with Perry minatures for a box of Desert Rats infantry and metal back packs on the 4th August, around 2 and a half months ago. Since then I've had no information or contact from them on the state of my order despite having been charged. I've even sent them multiple messages through their website and Facebook page and still had no contact.

Has anyone else had a similar experience or offer any advice on how to ether make contact or seek a refund?

It's a shame as I love the look of Perry minatures and planned on buying a lot more from different time periods, but this experience isn't leaving me with much confidence.
Thanks
AC

I just saw that new civil war boxed set....

I would like one.

As to contact, they are active on facebook, and their website.

Website, with contact info-
https://www.perry-miniatures.com/contact_us.php?osCsid=8f617ho2hjh2q02plnpn24i6i6

Facebook, which I would recommend.-
https://www.facebook.com/perryminiatures/

Hope that helps.