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2014/04/21 20:43:54
Subject: I'm having issues with my password recovery
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Ragin' Ork Dreadnought
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I get messages that say my password is incorrect when I try to sign in. Then I have the site send my email a password recovery message. Then when I try to change my password to something new it logs me in but tells me the information provided is invalid. What's going on?
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2014/04/23 03:05:52
Subject: I'm having issues with my password recovery
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Ragin' Ork Dreadnought
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So no one is going to answer my question? I just signed on with what the site said was the WRONG password. Why is this happening?
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2014/04/23 10:49:00
Subject: Re:I'm having issues with my password recovery
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[DCM]
Et In Arcadia Ego
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Is being looked at, we'll get back to you soon.
Hopefully.
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The poor man really has a stake in the country. The rich man hasn't; he can go away to New Guinea in a yacht. The poor have sometimes objected to being governed badly; the rich have always objected to being governed at all
We love our superheroes because they refuse to give up on us. We can analyze them out of existence, kill them, ban them, mock them, and still they return, patiently reminding us of who we are and what we wish we could be.
"the play's the thing wherein I'll catch the conscience of the king,
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2014/04/23 11:22:41
Subject: I'm having issues with my password recovery
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[ADMIN]
President of the Mat Ward Fan Club
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Legoburner will be the one to really address this issue with you, but in the meantime:
How exactly are you able to log-in if the site is saying you're using the wrong password? Or are you saying that it SAYS you're using the wrong password but somehow it still logs you in?
Taking some screenshots of the error (showing you logged in but saying you're using the wrong password) would also probably be a good idea to add to this thread.
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2014/04/23 19:03:22
Subject: I'm having issues with my password recovery
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Ragin' Ork Dreadnought
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 yakface wrote:
Or are you saying that it SAYS you're using the wrong password but somehow it still logs you in?
Yes, this is exactly what's happening. It also happens way more often when I log in from a mobile phone as opposed to my desktop.
Taking some screenshots of the error (showing you logged in but saying you're using the wrong password) would also probably be a good idea to add to this thread.
Next time it happens I will do exactly that.
 reds8n wrote: Is being looked at, we'll get back to you soon.
Hopefully.
Thank you.
When you successfully resolve this issue.
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This message was edited 1 time. Last update was at 2014/04/23 19:03:47
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2014/04/26 15:00:41
Subject: I'm having issues with my password recovery
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[ADMIN]
Decrepit Dakkanaut
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Are you happy for me to manually email you a new password for you to then try to sign in with?
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Check out our new, fully plastic tabletop wargame - Maelstrom's Edge, made by Dakka!
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2014/04/26 21:57:50
Subject: I'm having issues with my password recovery
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Ragin' Ork Dreadnought
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Whatever the issue was seems to have been resolved. I reset my password without difficulty when I signed in today (with no error messages this time). Is your re-reset still necessary?
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2014/04/27 00:14:42
Subject: I'm having issues with my password recovery
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[ADMIN]
Decrepit Dakkanaut
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Nope, should all be fine then. Sorry for any inconvenience!
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Check out our new, fully plastic tabletop wargame - Maelstrom's Edge, made by Dakka!
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2014/04/27 21:07:05
Subject: I'm having issues with my password recovery
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Ragin' Ork Dreadnought
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No problem, I'm just glad it's resolved. Thanks!
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This message was edited 1 time. Last update was at 2014/04/27 21:07:21
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