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Carried over from another thread - HERE.

The Auld Grump

Well my answer from that same thread never changed

If they had good quality control and realistic shipping then they would be ok ish.

 Desubot wrote:
Well my answer from that same thread never changed

Yeah, I kind of expect 2 - 3 being the most common, but I also added the option of dropping GW prices and keeping Forge World products as higher priced Premium products.

I also put a two week cap on the poll - so it can disappear in a timely fashion.

The Auld Grump


Automatically Appended Next Post:

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Damn, missed that option.

The Auld Grump

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Though annoying yes they do have excellent CS for the most part. and will most of time just replace your stuff without you needing to send it back. just meaning freebees

 Desubot wrote:

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Though annoying yes they do have excellent CS for the most part. and will most of time just replace your stuff without you needing to send it back. just meaning freebees

Yea but after the weeks it takes to get here (sometimes months) I dont wanna go through it again. They simply need to do the job they are paid to do properly and not be lazy and it wont take me 2 weeks - 1 month to get a simple hunk of lazily done resin.

For example GW has great CS as well, but they dont screw up their physical products often at all.

 Swastakowey wrote:

 Desubot wrote:

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Though annoying yes they do have excellent CS for the most part. and will most of time just replace your stuff without you needing to send it back. just meaning freebees

Yea but after the weeks it takes to get here (sometimes months) I dont wanna go through it again. They simply need to do the job they are paid to do properly and not be lazy and it wont take me 2 weeks - 1 month to get a simple hunk of lazily done resin.

For example GW has great CS as well, but they dont screw up their physical products often at all.

I'm guessing plastic is much less prone to miscasts than resin - we saw GW quality control with the finecast debacle...

I voted 2, my reasons I put in the other thread, I can copy and paste it over but I'm sure no one cares that much

 ImAGeek wrote:

 Swastakowey wrote:

 Desubot wrote:

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Though annoying yes they do have excellent CS for the most part. and will most of time just replace your stuff without you needing to send it back. just meaning freebees

Yea but after the weeks it takes to get here (sometimes months) I dont wanna go through it again. They simply need to do the job they are paid to do properly and not be lazy and it wont take me 2 weeks - 1 month to get a simple hunk of lazily done resin.

For example GW has great CS as well, but they dont screw up their physical products often at all.

I'm guessing plastic is much less prone to miscasts than resin - we saw GW quality control with the finecast debacle...

Most of my models are resin from other companies. No problems unless its GW finecast or FW resin. I dont know how they manage to screw it up personally. Garage kits of Ebay do a better job of casting their own resin miniatures.

FW is great. As a non-UK user, though, the postage is nuts.

 Swastakowey wrote:

 ImAGeek wrote:

 Swastakowey wrote:

 Desubot wrote:

 Swastakowey wrote:
If they had good quality control and realistic shipping then they would be ok ish.

Though annoying yes they do have excellent CS for the most part. and will most of time just replace your stuff without you needing to send it back. just meaning freebees

Yea but after the weeks it takes to get here (sometimes months) I dont wanna go through it again. They simply need to do the job they are paid to do properly and not be lazy and it wont take me 2 weeks - 1 month to get a simple hunk of lazily done resin.

For example GW has great CS as well, but they dont screw up their physical products often at all.

I'm guessing plastic is much less prone to miscasts than resin - we saw GW quality control with the finecast debacle...

Most of my models are resin from other companies. No problems unless its GW finecast or FW resin. I dont know how they manage to screw it up personally. Garage kits of Ebay do a better job of casting their own resin miniatures.

Agreed, I was just pointing out that GW QC when it comes to resin was also pretty poor, and I'm guessing the reason their plastics have a higher hit rate is because plastic doesn't miscast as much. Just a guess based on how they handled FC. It's a good thing their CS is good to cover it, but especially abroad I can see why it would be annoying having to wait a long time for models twice.

For what they are, what they profess to be, and what they produce, generally they're ok. There's a lot of stuff that's more expensive that I would ever care to pay for, but then, there's other stuff that I will and have. They're certainly too expensive for johny-newbie, but then they aren't making products aimed at johny-newbie.

Shipping is absurd however.

As mentioned before, fix shipping rates and improve QC.

I mean shipping, 12% is ridiculous for round the world shipping. But we even have to pay that here in the UK! I mean it's like a 4 hour drive from me at most.

Shipping is 12% for the UK, 15% for ROW.

The problem I have with Forgeworld isn't so much the pricing as it is the poor casting and quality of the models you receive. Yeah I've gotten a fair amount of models that are actually in good condition ( ie, not broken, warped, or missing parts ) but more often than not there is something wrong with them, and I hate gambling everytime I buy something from them. I feel like them claiming that their models are for advanced users only is them basically disguising the fact that they're too lazy to actually put some effort into quality control.

At least they have good customer service, but for people outside the UK it's a bit of a hassle dealing with them in the first place.

That being said, I agree with most otheres here in saying that the pricing is just " ok " and sometimes leaning towards less-than-ok when I receive a bunch of essentially broken models from them.

Forgeworld should charge as much as thy need to in order to maximize their profit. As a consumer I want them to charge as little as possible As a supplier they want to charge as much as possible. Where those two lines intersect is what they should charge.

Us speculating on whether they should charge more or less is rubbish.

https://www.khanacademy.org/economics-finance-domain/microeconomics/supply-demand-equilibrium/market-equilibrium-tutorial/v/market-equilibrium

 BrookM wrote:
Shipping is 12% for the UK, 15% for ROW.

Apologies, I didn't realise it was even more than 12% elsewhere. Even more ridiculous then. But for the most part I'm okay with the price of the models themselves.

An exception I've just thought of is the new IF upgrade kits. They're annoying because you have to buy a whole other kit for like an arm, the legs and a backpack. It makes an IF squad cost about 30/40 quid more than the eqivilant in another legion.

Quite all right, this is the first time for me hearing about the UK getting preferential treatment when it comes to shipping.

 ImAGeek wrote:

 BrookM wrote:
Shipping is 12% for the UK, 15% for ROW.

Apologies, I didn't realise it was even more than 12% elsewhere. Even more ridiculous then. But for the most part I'm okay with the price of the models themselves.

An exception I've just thought of is the new IF upgrade kits. They're annoying because you have to buy a whole other kit for like an arm, the legs and a backpack. It makes an IF squad cost about 30/40 quid more than the eqivilant in another legion.

How about that Dreadnought Autocannon arm that is FW only

I love FW. Postage stinks though. So many times I've had a spare £50-£80 to spend, love the latest FW thingamy and go mad on the site. But after I filled my trolley on FW's site and, upon seeing the postage cost, I inevitably think sod it and spend it elsewhere.

Their QC stinks, what they are asking for a model is crazy and their shipping prices are to expensive.

Too freaking high.

Recasters sell some FW models over 700% cheaper than regular retail. You can not tell me that model design and mould making (the later of which applies to the recasters too) require a product to be priced 7 times higher than the industry can provide (while still making profit).

 Kosake wrote:
Too freaking high.

Recasters sell some FW models over 700% cheaper than regular retail. You can not tell me that model design and mould making (the later of which applies to the recasters too) require a product to be priced 7 times higher than the industry can provide (while still making profit).

Can something be 700% cheaper than something else..?

Yes. You buy a model and the seller put money inside the package

 ImAGeek wrote:

 Kosake wrote:
Too freaking high.

Recasters sell some FW models over 700% cheaper than regular retail. You can not tell me that model design and mould making (the later of which applies to the recasters too) require a product to be priced 7 times higher than the industry can provide (while still making profit).

Can something be 700% cheaper than something else..?

Best price i've seen on a recast Harridan: ~60€
FW price: ~420€ or factor 7, thus 700%
Or if you want it another way, recasts are sold for 14% retail price with free shipping while forgeworld is 700% more expensive AND charges shipping rates.

My answer stayed the same as in other thread, so essentially prices are ok but shipping is too much - free shipping minimum order should go back to £100 or £150, £250 is too high.

Something else occurred to me regarding postage / QC and that's the quality of their actual shipping.

By this I mean when I bought my Warhound Titan about 10 years ago it came in a box that had 5 smaller boxes inside. Inside of each of these smaller boxes were well packed, bubble wrapped components, and everything arrived well packed and undamaged. I had one miscast piece but that was replaced straight away.

Now if you buy a Warhound Titan it comes in a big box and inside is the Titan shoved in plastic bags.....

I also saw an unboxing of a Knight Cerastus and it also just came in 2 plastic bags.

No wonder stuff arrives damaged. I wouldn't mind that so much if shipping didn't cost 12% - where does all that money go? Certainly not in the packaging costs.

I'll echo what i said in the last thread (thanks for the poll Auld, actually eye opening).

I don't have a problem with the prices. For the things i like / want, i find them reasonable enough.

What pisses me off is the skyhigh amount of shipping, and the threshold for free shipping is way too freakin' high.

I would buy a lot more forgeworld if the FFA threshold were 100-125. I spend a lot on the hobby, but its rare that i buy in quater-large blocks at a time.

This is why I suggested you simplify the poll. Basically you have 3 answeres dumbing down the results.

A bit high but worth it (this means different things to different people.) To mean it means (too high but I don't value money that much.)
Too high and way to freaking high - mean the same thing.

Then you've got 11% answering GW should drop prices and forge world should stay the same...This has nothing to do with the poll. Pretty sure you can vote twice on these things though also which really screws up the results too.

Even with all this nonsense...only 9% answer a flat no as opposed 28% answering too high or way to freaking high.

You can only vote more than once if the person who made the poll lets that happen.

I think the poll is fine. A bit high but I don't mind means different things to different people maybe yes but the whole poll is subjective anyway...

Also, 38% said either no, or no but the shipping is too high. Ignoring the shipping one to make the results fit your opinion is wrong, because your original point was that the models are priced too high. Nothing about shipping.

 ImAGeek wrote:
You can only vote more than once if the person who made the poll lets that happen.

I think the poll is fine. A bit high but I don't mind means different things to different people maybe yes but the whole poll is subjective anyway...

Also, 38% said either no, or no but the shipping is too high. Ignoring the shipping one to make the results fit your opinion is wrong, because your original point was that the models are priced too high. Nothing about shipping.

Shipping adds to the cost of the purchase. Saying the price is fine but shipping is too high is like saying the models would be properly priced if they were reduced by 12% (the cost of the shipping) - these people are agreeing that the price it too high. 91% agree that the price is too high.