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Post by: BrookM
We’re extremely sorry to advise that that we have had an unanticipated production problem, beyond our control, with the Ultramarines Collector’s Set, which means that we have not been able to start shipping today, November 29th 2010, as we had intended. We are working around the clock with our third party suppliers to resolve the issue as quickly as possible and hope to be able to have information about a revised ship date tomorrow.
If you’ve already ordered your copy, you’ll shortly receive an email from the distributors informing you of this situation.
We at Codex Pictures would like to say how disappointed we are that we’re not going to be able to get the movie to you at the time we had planned and we fully recognise you will be too. We can only apologise for this unfortunate delay and reassure you that we are doing our very best to sort out the issue and get your order to you as soon as possible. Thank you in advance for your support.
Codex Pictures
The e-mail in question:
Dear xxxxxxxx
RE: Order 500000029
Unfortunately, due to a production issue outside of our control, we are not able to start shipping your order for the ULTRAMARINES DVD Collector's Set today, November 29th as planned. We are working around the clock with our third party suppliers to resolve the issue as soon as possible and hope to be able to give you details of a new ship date tomorrow.
We at Codex Pictures know you will be very disappointed not to receive your DVD as soon as anticipated and are equally distressed ourselves that this has happened.
Please accept our sincere apologies and rest assured we are doing everything we can to resolve the issue and get your order to you quickly.
Codex Pictures
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Post by: Falling Airborne
Oh snow balls.
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Post by: FlightMek
Words cannot describe how disappointed I am. Did they really have to wait until such a late moment to inform their customers of this? I could be wrong, but I can't escape feeling like this information could have been relayed days - if not weeks - ago.
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Post by: Draglide12
Oh well. I'm sure the problem will be solved soon.
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Post by: BrookM
FlightMek wrote:Words cannot describe how disappointed I am. Did they really have to wait until such a late moment to inform their customers of this? I could be wrong, but I can't escape feeling like this information could have been relayed days - if not weeks - ago.
The message was up Friday, but quickly removed again.
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Post by: H.B.M.C.
Is it weird that I am not at all surprised by this?
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Post by: Manchu
Also got one of these. :/
There will be hard times, my hearties. I'm still happy that (1) there is such a movie, (2) it's on it's way to my house eventually, and (3) people who've seen it say it's a good start.
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Post by: FlightMek
BrookM wrote:FlightMek wrote:Words cannot describe how disappointed I am. Did they really have to wait until such a late moment to inform their customers of this? I could be wrong, but I can't escape feeling like this information could have been relayed days - if not weeks - ago.
The message was up Friday, but quickly removed again.
I don't believe that makes my surprise unwarranted in any way. To be honest, even Friday is a bit of late notice in my opinion.
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Post by: Daggermaw
I just got this email. I hulked out and tore my cat in half and threw one half at my roommate and the other half at my dog.
Then i opened a beer and came to dakka.
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Post by: Ma55ter_fett
Daggermaw wrote:I just got this email. I hulked out and tore my cat in half and threw one half at my roommate and the other half at my dog.
Then i opened a beer and came to dakka.
A restrained response considering the circumstances...
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Post by: Draglide12
You mean you didn't rip your roomate in half too?
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Post by: Merkmon
After not seeing any email concerning the movie shipping at like noon today I figured this was coming.
It still made me instantaneously sadface when I saw it.
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Post by: Daggermaw
You mean you didn't rip your roomate in half too?
Nah my rommie was just as disappointed as me, that cat though. I could feel her laughing at me.
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Post by: BrassScorpion
I got the email around the same time as nearly everyone else apparently. My son and I were looking forward to watching this movie together. I hope they get their act together quickly on this. Since it's the first thing many of their customers have likely ever bought from them this situation is not making a great first impression.
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Post by: Delephont
Delays always happen, I wouldn't let it worry you too much
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Post by: DX3
I was half expecting the DVD to be delayed - so, this situation was half expected. :(
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Post by: Draglide12
My mail is slow getting here anyway. I hadn't expected it for a while under any circumstances.
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Post by: whatwhat
I get this e-mail at nine o clock tonight? Glad your not running my life.
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Post by: Rhich
I’m getting my copy as a Christmas present (only way my wife would buy into it) So as long as it's in my grubby little hands by then I won't freak.
We did have however, another copy (unknown to my wife) on it's way and were renting a 73" screen and surround sound set up at our gamming club house... that's probably not going to happen....
Just checked with wife, we got the email too.... she'd pissed (go figure) more then me..... She's emailing them back demanding some sort of compensation... see????
That's why I don't mess with my wife......
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Post by: Augustus
Same email message here, ran it in Discussions (in the first thread, ahem).
I'd be fine with that if they didn't have my money already.
This is why I hate pre orders.
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Post by: The Gnome
the thing that gets me ... I JUST ordered it FRIDAY... there was NOTHING to indicate then it wouldn't ship.
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Post by: vhwolf
Augustus wrote:
I'd be fine with that if they didn't have my money already.
This is why I hate pre orders.
This
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Post by: VermGho5t
They were probably trying a few different solutions to solve whatever the problem was before notifying the customers.
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Post by: Rhich
Funny thing is, wasn’t some guy from Codex pictured interviewed by 40K radio last Sunday or something to that effect?
I would think it would out of common decency to maybe mention their having “problems” during the interview? Or even something like “we’re still shooting for our November 29th ship date but have come across a few hurtles”… you know, warm us up a bit… the guy had to know.
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Post by: Manchu
vhwolf wrote:Augustus wrote: I'd be fine with that if they didn't have my money already. This is why I hate pre orders. This As a friendly reminder, posts that only say "this," "+1," "QFT," "like button," &etc., are considered spam. Please refrain from posting spam. Thanks!
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Post by: BuZzZzJaY
I am pissed! I placed my order 44 days ago and I was charged 42 days ago and they didn't even bother to let me know that there could be issues? What makes me even angrier is that I am going home for the holidays on the 10th of December so I might not even get to see the movie this year if they don't ship it soon.
BuZzZzJaY
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Post by: tekk_45
Meh, the email says the issue was out of their control. Keeping in mind this company wont exist any longer if the movie fails I am sure, like they said, they are doing everything they can. They know it doesn't look good and I'm sure if it could have been avoided it would have been. As long as I get it eventually I'll be happy. /2 cents
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Post by: Djdom
I'll agree with tekk_45 on this one, I'm sure none of them want to **** up this, as it will ruin them.
Saw the email this morning, :( but as long as it arrives at some point it'll be ok, after all, I'm an xbox gamer as well, so well used to stupid delays!!!
Chin up peeps, will make it seem much better when you finally receive it!!
And if that fails, go with the ripping a cat in half option!!
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Post by: Ouze
This is galling. I ordered on the 28th, and i'm pretty damn sure they knew on the 28th that they wouldn't be shipping the next day, yet took my order anyway.
Why didn't I give up on ordering when it was clear their shopping system was hopelessly buggy unless you were using IE? Why did I ignore all the signs?
I have yet to get an email from them.
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Post by: reds8n
They are hoping to make an announcement today ( Tuesday ) about the revised delivery date.
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Post by: MunkeyKungFu
Ouze wrote:This is galling. I ordered on the 28th, and i'm pretty damn sure they knew on the 28th that they wouldn't be shipping the next day, yet took my order anyway.
Why didn't I give up on ordering when it was clear their shopping system was hopelessly buggy unless you were using IE? Why did I ignore all the signs?
I have yet to get an email from them.
I ordered mine the same day it went on sale, and I get an email at 2030 saying its been delayed. I'm sorry but that is pretty crap service...
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Post by: ruminator
They must have known at least a week ago that they weren't shipping on time. To not say anything until 9:30 on the night of release is really shoddy.
They are not selling themselves well. Now I'm sure a few apoplogists will mention that the delays were probably caused by their suppliers, but they are supposed to project manage this and have a responsilbity to keep their customers (who all paid in advance) informed.
Unhappy and unimpressed.
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Post by: Slipstream
Maybe someone at GW realised they hadn't charged the film company enough for the rights and instigated a pricehike...production costs,metal prices. You know,  their usual justifications!
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Post by: obsidianaura
I don't mind waiting a little longer if there are problems these things happen.
It's the fact that the money has already left my bank account that is annoying.
They should not take the money until its been the items in the post.
I paid ages ago it should be in my account earning 0.1 pence interest
It's just the principle of the thing if you know what I mean
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Post by: Gorechild
I'm quite amazed how annoyed people can get at the fact it might take you an extra week to get something that we've been waiting for for since the day we all started the hobby. Codex wont be doing it on purpous to piss people off, so they are obviously doing everything they can to get it shipped.
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Post by: BrookM
I am more amused by the idiotic remarks that the release date translates somehow into the day that they are magically supposed to have the movie in their hands.
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Post by: Father Gabe
Im still getting the movie, I imagine if you ordered it, your still getting the movie too. So what if you have to wait a few days? We waited 20+ years! On a sad note, I won tickets to see the premier in England, however I didnt see the email until today for the its showing on the 28th :(
Wouldnt of matter to much, Im in the US and flying all that way was unlikely but not impossible. Sigh...heavy sigh.
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Post by: Ouze
Gorechild wrote:I'm quite amazed how annoyed people can get at the fact it might take you an extra week to get something that we've been waiting for for since the day we all started the hobby. Codex wont be doing it on purpous to piss people off, so they are obviously doing everything they can to get it shipped.
Father Gabe wrote:Im still getting the movie, I imagine if you ordered it, your still getting the movie too. So what if you have to wait a few days?
Can you link your source that it's only going to be delayed by a "a few days" or "an extra week"? I'd like to read it too, as they are relevant to the topic. Unless that was a press release from the Department Of Stuff I Made Up?
BrookM wrote:I am more amused by the idiotic remarks that the release date translates somehow into the day that they are magically supposed to have the movie in their hands.
I'd find them amusing too, if anyone actually made a comment remotely like that, which of course no one did; the closest one to that was someone who posted that they hoped to have the movie by December 10th. I'd say expecting a product delivered within 11 days is pretty reasonable, myself.
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Post by: General Hobbs
I have not been this mad since Stelek was banned from Dakka.
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Post by: H.B.M.C.
I ordered mine on October 9th. Seems odd that it took 'em nearly 2 months to realise that they weren't going to get it out on time.
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Post by: BrookM
You think Jervis had a hand in this? Maybe he saw your name on the pre-order list and decided he had another score to settle with you?
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Post by: Father Gabe
Okay Ouze bring it down a notch please. The comment remains relevant regardless of an official release date or not. We've waited this long for a movie, a "few days" longer (depending on how you want to speculate or complain about how long a "few days" is) is not the end of the world. Without knowing the exact reason for the delay, it doesnt do any good for us to complain about Codex Pictures not releasing the movie on the release date, nor does it do us any good to blast GW for it either (though Im sure they did, to drive up Space Marine sales.)
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Post by: Sidstyler
Djdom wrote:I'll agree with tekk_45 on this one, I'm sure none of them want to **** up this, as it will ruin them.
Oh, I'm sure they didn't want to feth up, either.
But they did. They happily took everyone's money over a month ago for pre-orders, and now they can't fill their end of the bargain.
You don't do that gak.
Ouze wrote:This is galling. I ordered on the 28th, and i'm pretty damn sure they knew on the 28th that they wouldn't be shipping the next day, yet took my order anyway.
Why didn't I give up on ordering when it was clear their shopping system was hopelessly buggy unless you were using IE? Why did I ignore all the signs?
I have yet to get an email from them.
They got your money, why do they care?
Father Gabe wrote:Okay Ouze bring it down a notch please.
First, he doesn't look as upset as I'd be, so I don't think he needs to bring anything down.
Second, if he were pissed off he'd have every right to be. He pre-ordered this overpriced amateur film under the assumption that it would be shipped out on a certain date, and they waited until the last second to let all their customers know that their might be a delay. That is shoddy, even if the movie comes out in "a few days" you can't justify that.
But everyone's sure as hell going to try.
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Post by: Father Gabe
Okay I should point out it wasnt Codex that dropped the ball, nor was it the manufacturers who copied/packaged the product. Its the distribution company that dropped the ball here, we should direct comments to their inability to do their job succesfully.
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Post by: BrookM
It's all in the first post, but as a lot seem to be skimming it or jump straight in to spout something.. Ah, Dakka Dakka.
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Post by: Sidstyler
I didn't skip gak, I read the whole first page. I just don't agree with the notion that Codex is free from all blame. Yeah, obviously that means I can't read.
As it's been pointed out, they could have avoided any major disappointment by simply taking everyone's pre-order money on the actual day of shipment. Or is that the distributor's fault too?
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Post by: BrookM
The only thing I feel is to blame is that they did not notify the buyers until the supposed day of release. The notification was up last Friday, at least for a short while, but was taken off again.
You can always contact your credit card company and have them withdraw the money if this brings you so much grief.
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Post by: Sidstyler
I did you one better: I didn't even buy the damn thing.
I wasn't about to throw down $40, up-front, for the quality that I'd seen from those sneak-peaks. I'm still waiting on a normal release, couldn't care less about $20 extra in useless "collector's" crap.
So why bother posting? Because I know how I'd feel if I did pony up $40 and woke up to that e-mail. Yeah, I've spent more on less, but it's principle. Like I said, you don't do that, and I think people deserve a little more than an "Oh I'm so sorry".
If nothing else they should throw a little extra in when the orders do ship. I don't know what, could be a sticker for all I care, but still.
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Post by: Ouze
Father Gabe wrote:Okay Ouze bring it down a notch please. The comment remains relevant regardless of an official release date or not. We've waited this long for a movie, a "few days" longer (depending on how you want to speculate or complain about how long a "few days" is) is not the end of the world.
We have no idea how long it's going to be delayed for, because they haven't said anything yet. Your "few days" is a pure guess from the ether, and you didn't frame it as such. As far as I know, my order shipped yesterday, since I still haven't gotten anything from them to the contrary.
If you want to reflexively white knight for Codex, such is your right, but lets not pretend the people who are upset at a delay this late in the game are being unreasonable. A 2 week delay announced now means the difference between a Christmas gift arriving in time or not, and when the preorders have been open for months, at this juncture it's kind of inexcusable.
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Post by: BrookM
I see Syd, so you're part of the rabble just so you can rabblerabblerabble along without being left out?
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Post by: Sidstyler
BrookM wrote:I see Syd, so you're part of the rabble just so you can rabblerabblerabble along without being left out?
You should thank me for giving you an actual reason to just dismiss me entirely. It won't be so easy with the rest.
Just because I have a spider sense doesn't mean I'm "wrong", though.
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Post by: Medium of Death
If people feel genuinely slighted about this I'm sure they could get a full refund... or at least a part refund on delivery.
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Post by: SPARKEYG
The nerd-rage in this thread is hilarious. Thank you guys for the laughs.
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Post by: whatwhat
Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
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Post by: SPARKEYG
whatwhat wrote:Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
Yes, it is so nerd-rage. Ridiculously late would have been to notified about a delayed release a week or two after the date. I'm rather certain that the announcement was made once it was absolutely certain that the discs weren't going out at all on Monday. I wouldn't be surprised to learn more about the cause of the delay in next 48 hours.
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
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Post by: whatwhat
SPARKEYG wrote:whatwhat wrote:Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
Yes, it is so nerd-rage. Ridiculously late would have been to notified about a delayed release a week or two after the date. I'm rather certain that the announcement was made once it was absolutely certain that the discs weren't going out at all on Monday. I wouldn't be surprised to learn more about the cause of the delay in next 48 hours.
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
Word of advice. Don't seek a career in business.
If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
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Post by: Ouze
SPARKEYG wrote:So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
http://www.merriam-webster.com/dictionary/incompetence
Look at the first example.
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Post by: ruminator
whatwhat wrote:SPARKEYG wrote:whatwhat wrote:Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
Yes, it is so nerd-rage. Ridiculously late would have been to notified about a delayed release a week or two after the date. I'm rather certain that the announcement was made once it was absolutely certain that the discs weren't going out at all on Monday. I wouldn't be surprised to learn more about the cause of the delay in next 48 hours.
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
Word of advice. Don't seek a career in business.
If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Agreed. If I deliver work like that it would generally result in reduced fees and a non-returning customer ...
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Post by: TBD
SPARKEYG wrote:whatwhat wrote:Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
Yes, it is so nerd-rage. Ridiculously late would have been to notified about a delayed release a week or two after the date. I'm rather certain that the announcement was made once it was absolutely certain that the discs weren't going out at all on Monday. I wouldn't be surprised to learn more about the cause of the delay in next 48 hours.
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
Exactly.
The nerdrage by some in this thread is quite pathetic. For all you know the current bad weather in the UK unexpectedly interrupted part of the production process. Maybe there was a fire. Maybe someone died, who knows. Nobody even knows the exact reason of the delay, and yet assumptions are made and judgment is being passed. So you'll get your fething movie a bit later. Shyt happens. Deal with it.
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Post by: whatwhat
While I'm not one of those reviewing the trailers to the same degree I would a hollywood blockbuster I can state that as a limited company incompetent is a fairly good description of them.
ruminator wrote:whatwhat wrote:SPARKEYG wrote:whatwhat wrote:Complaining about being notified of a product being delayed ridiculously late is "nerd-rage"? Is that the companies official word on it? Since I'm still waiting for that.
Yes, it is so nerd-rage. Ridiculously late would have been to notified about a delayed release a week or two after the date. I'm rather certain that the announcement was made once it was absolutely certain that the discs weren't going out at all on Monday. I wouldn't be surprised to learn more about the cause of the delay in next 48 hours.
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
Word of advice. Don't seek a career in business.
If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Agreed. If I deliver work like that it would generally result in reduced fees and a non-returning customer ...
precisely.
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Post by: Ouze
TBD wrote:The nerdrage by some in this thread is quite pathetic. For all you know the current bad weather in the UK unexpectedly interrupted part of the production process. Maybe there was a fire. Maybe someone died, who knows. Nobody even knows the exact reason of the delay, and yet assumptions are made and judgment is being passed. So you'll get your fething movie a bit later. Shyt happens. Deal with it.
It's funny that the the two guys who are allegedly lol'ing at the "nerd-rage" are really the only ones getting worked up into a froth. No one, up until you guys started "contributing" to the thread, was particularly worked up. Some people reasonably pointed out that if they were still taking money up until the day it was allegedly shipping, they probably already knew they wouldn't ship in time and that was poor form. Others point out there still have been no emails to people who paid for it indicating there is a delay. These are both reasonable things to discuss, which, again, prior to your interjections, were being discussed reasonable, without hyperbole like "getting your panties in a twist" and so on and so forth.
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Post by: HungryTaz
If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Though... what if you delivered the graphic before the deadline, but the person your client was using to print the graphic onto brochures had their machine gak up just moments before they were to be shipped to customers?
A lot of rage is being thrown towards Codex pictures, but I'm pretty sure they are not into the DVD manufacturing business. There was likely a breakdown in the process of delivering the product to you and I'm sure Codex is just as upset about this as you are. They want everybody to see the movie and sing the praises to get more orders in for Christmas.
I've seen this happen a few times for larger companies where product is delayed because of a gremlin in the process. It happens to the big boys too. And before the "They should have had it manufactured well before the release date" comments begin, some video games do not go 'Gold' until just days before the release date. There is a lot of work to bring a product to market and many possible points of failure.
We just need to sit patient and hopefully, we can get the movie after a few delay. I have two pre-ordered. One for myself and one for a Christmas present. I ordered them over a month ago and I'm not worried about the fraction of a penny I lost pre-ordering or not stressing over this. Shyte happens.
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Post by: whatwhat
HungryTaz wrote:If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Though... what if you delivered the graphic before the deadline, but the person your client was using to print the graphic onto brochures had their machine gak up just moments before they were to be shipped to customers?
The person the client used? Well that would be nothing to do with me. If I was using the company, yes I'd still be in the gak. Well off example anyway as the idea they left it till 8pm on the day of the deadline to ship the product is absurd.
If you are relying on another company to do a service for you concerning a product you can't just say to the customer "direct your problems at them it's their fault." Not how it works.
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Post by: TBD
Ouze wrote:TBD wrote:The nerdrage by some in this thread is quite pathetic. For all you know the current bad weather in the UK unexpectedly interrupted part of the production process. Maybe there was a fire. Maybe someone died, who knows. Nobody even knows the exact reason of the delay, and yet assumptions are made and judgment is being passed. So you'll get your fething movie a bit later. Shyt happens. Deal with it.
It's funny that the the two guys who are allegedly lol'ing at the "nerd-rage" are really the only ones getting worked up into a froth. No one, up until you guys started "contributing" to the thread, was particularly worked up. Some people reasonably pointed out that if they were still taking money up until the day it was allegedly shipping, they probably already knew they wouldn't ship in time and that was poor form. Others point out there still have been no emails to people who paid for it indicating there is a delay. These are both reasonable things to discuss, which, again, prior to your interjections, were being discussed reasonable, without hyperbole like "getting your panties in a twist" and so on and so forth.
I can't believe the bunch of nonsense you just typed here
Just deal with the fact that some of you behaved like nerd-ragers and don't make up stuff about the people pointing out your behaviour to you.
Automatically Appended Next Post: whatwhat wrote:HungryTaz wrote:If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Though... what if you delivered the graphic before the deadline, but the person your client was using to print the graphic onto brochures had their machine gak up just moments before they were to be shipped to customers?
The person the client used? Well that would be nothing to do with me. If I was using the company, yes I'd still be in the gak. Well off example anyway as the idea they left it till 8pm on the day of the deadline to ship the product is absurd.
If you are relying on another company to do a service for you concerning a product you can't just say to the customer "direct your problems at them it's their fault." Not how it works.
Actual valid reasons are always an accepted part of the process man. That is the kind of stuff worked out in the contracts they undoubtedly (should) have.
Don't talk about this until you know the actual facts in this case. It's completely pointless.
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Post by: skrulnik
So 3 pages of whining because a movie didn't get shipped instantly on the release date that was given.
It happens. Especially when you are not the big boys.
The DVD production probably got shoved in the queue behind some studio movie that paid big for a christmas release.
Codex, being new, are a little fish. They were overly optimistic on the time it would take the DVDs to be ready to ship.
Likely being told by someone at the production company that they would be out, hence the pulled web announcement Friday.
Yakface's review was done with a pre-production version of the movie, so they didn't have completed DVDs to send out for promotion purposes.
This leads me to think that they were waiting just as we are.
And they are not the only company to take funds before shipping.
I ordered a Kindle, and it had a 3 week delay until it shipped. Money was taken immediately.
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Post by: whatwhat
skrulnik wrote:So 3 pages of whining because a movie didn't get shipped instantly on the release date that was given.
No, you've missed the point. Most of the complaints are due to said information being received ridiculously late. And most of the whining is being done on the part of the fanboys jumping to their defence shouting "nerd-rage". Before that happened most comments were just passing remarks, no one was losing any sleep over this.
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Post by: skrulnik
Oh, I got the point.
Most on this thread are stomping their feet and crying "I want it NOW!!"
Who said they needed to even tell you it would be late?
Maybe it was a debated decision, and emails were sent as soon as they decided.
Maybe they thought the announcement was up on their site, and then they started getting emails from frantic fanboys.
Who knows? There is not enough information to get worked up about.
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Post by: Henners91
FlightMek wrote:Words cannot describe how disappointed I am. Did they really have to wait until such a late moment to inform their customers of this? I could be wrong, but I can't escape feeling like this information could have been relayed days - if not weeks - ago.
Err... explain? 'Cos if you're getting them "hot off the press" as it were, then I don't see how that is the case at all. Automatically Appended Next Post: And if it's a third party supplier... why are you all BAWWWW'ING at Codex Pictures? The only way you can blamer them is about their poor choice of supplier.
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Post by: HungryTaz
Codex could have been notified near last minute as well.
I know I get some screener titles for review a month or two ahead of time. They are pre-production versions. Often, they are unpackaged white labeled Blu or DVD titles. Other screeners arrive close to or around release date and they are production versions.
DVDs are typically produced by dedicated companies. WAMO (Warner Advanced Media Operations) was/is based in Pennsylvania and handled roughly 1/3rd of DVD production during the first three years of the format. There were only a few companies that manufactured the discs for the studios and you can usually see these logos after you watch a movie.
Codex could have been bumped because of a bigger release. Heck, the machine they were to be 'burned' on could have broken down and they need a window of opportunity for another machine to free up, or for that machine to be fixed. The packaging company could have printing issues or even the binding company for the collector's edition book.
Many, many things could have been wrong and at the end of the day, Codex is a customer to these companies as we are customers to Codex.
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Post by: whatwhat
Henners91 wrote:And if it's a third party supplier... why are you all BAWWWW'ING at Codex Pictures? The only way you can blamer them is about their poor choice of supplier.
skrulnik wrote:Who said they needed to even tell you it would be late?
I don't know which is more worrying, the levels of ignorance of some statements here or the levels of fallacy people will stoop to to defend this.
If you think people are "BAAAAAAWIN" or being "nerd-ragers" because they make a passing complaint over the lateness of this information go ahead. Don't make stupid comments about how they are excused because it was their suppliers fault not theirs. Imagine if this werent a dvd and were train tickets for example and you had been told the shipping would be delayed a few hours before the day they were suposed to be sent was over, and your train left the next day. Do you think if you called up to complain the people you bought the tickets from about the lateness of the "forewarning," they could get away with the line: "oh it wasn't us it was the guys we get to print the tickets"? No don't be silly. A company is subject to it's suppliers.
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Post by: MajorTom11
God I hate apologists. Not because they defend GW, but because they will chuck any form of reason or standards out the window if necessary to do so.
1. It is ok to be pissed that they are late sending. You guys payed for a service with a promise attached for delivery, they did not live up to their end on that.
2. Supplier or not, the responsibility lies with the company you gave your money to, it was in turn their responsibility to manage their suppliers diligently and keep track of their logistics. The buck stops at Codex.
3. To you ridiculous, ridiculous people who say oh just be grateful you are getting it at all... they didn't do you a favor making this movie. They want your money. You gave it to them. You did THEM the favor, do you grovel at the feet of a McDonald employee when they hand you a Big Mac for the privilege of paying them to eat it???
Jesus, it's not that big a deal, but it is a badly handled situation and a breach of promise to purchasers, not even getting into the fact they clearly delayed notifying people til the last minute, despite the fact they had to have known there was a problem before hand (deleted notification on Friday.) It wouldn't kill some of you to just say, ya, that sucks, but not that bad. There is absolutely no benefit to the consumer in this, so stop pretending there is.
Rant end.
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Post by: Ouze
TBD wrote:I can't believe the bunch of nonsense you just typed here
Just deal with the fact that some of you behaved like nerd-ragers and don't make up stuff about the people pointing out your behaviour to you.
Yes, indeed. Here are some examples of nerd-rage and twisted panties:
"oh snow balls"
"I can't escape feeling like this information could have been relayed days - if not weeks - ago."
"Oh well. I'm sure the problem will be solved soon. "
"Is it weird that I am not at all surprised by this?"
"There will be hard times, my hearties. I'm still happy that (1) there is such a movie, (2) it's on it's way to my house eventually, and (3) people who've seen it say it's a good start."
"I don't believe that makes my surprise unwarranted in any way. To be honest, even Friday is a bit of late notice in my opinion. "
"It still made me instantaneously sadface when I saw it. "
"My son and I were looking forward to watching this movie together. I hope they get their act together quickly on this"
"Nah my rommie was just as disappointed as me"
"Delays always happen, I wouldn't let it worry you too much "
"My mail is slow getting here anyway. I hadn't expected it for a while under any circumstances. "
Yes, absolutely unreasonable responses, totally out of line and crazy stuff.
At this point I'm less irritated with the movie delay, and more annoyed with the fact when the this thread finishes it's rapid ascension to " this thread is disappointing" which I fully expect to happen within the next 3 hours at most, that the people who came in here and essentially threadcrapped garbage like "The nerd-rage in this thread is hilarious. Thank you guys for the laughs. " will have once again shut down another thread without consequence, which is a troll win. /golfclap
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Post by: TBD
Ouze wrote:TBD wrote:I can't believe the bunch of nonsense you just typed here
Just deal with the fact that some of you behaved like nerd-ragers and don't make up stuff about the people pointing out your behaviour to you.
Yes, indeed. Here are some examples of nerd-rage and twisted panties:
"oh snow balls"
"I can't escape feeling like this information could have been relayed days - if not weeks - ago."
"Oh well. I'm sure the problem will be solved soon. "
"Is it weird that I am not at all surprised by this?"
"There will be hard times, my hearties. I'm still happy that (1) there is such a movie, (2) it's on it's way to my house eventually, and (3) people who've seen it say it's a good start."
"I don't believe that makes my surprise unwarranted in any way. To be honest, even Friday is a bit of late notice in my opinion. "
"It still made me instantaneously sadface when I saw it. "
"My son and I were looking forward to watching this movie together. I hope they get their act together quickly on this"
"Nah my rommie was just as disappointed as me"
"Delays always happen, I wouldn't let it worry you too much "
"My mail is slow getting here anyway. I hadn't expected it for a while under any circumstances. "
Yes, absolutely unreasonable responses, totally out of line and crazy stuff.
At this point I'm less irritated with the movie delay, and more annoyed with the fact when the this thread finishes it's rapid ascension to " this thread is disappointing" which I fully expect to happen within the next 3 hours at most, that the people who came in here and essentially threadcrapped garbage like "The nerd-rage in this thread is hilarious. Thank you guys for the laughs. " will have once again shut down another thread without consequence, which is a troll win. /golfclap
And you conveniently copy paste this and leave out all the nerd-rage
Like ripping the cat in half and God knows what else...
Nice try but no cigar.
(which is good because smoking is unhealthy anyway)
The only thing I said is don't judge and assume stuff while no actual facts are known, and that certain people should deal with this in a less nerdy fashion. There is nothing wrong with that.
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Post by: Simonbarsinistr
ruminator wrote:whatwhat wrote:SPARKEYG wrote:whatwhat wrote:
So please folks, get your panties out of the serious twist that they're in. We'll get our movies as soon as Codex can ship them out. Why do you all immediately assume evil or incompetence?
Word of advice. Don't seek a career in business.
If I told a customer a website or graphic they had paid me to make (what I do for a living) was going to be late four hours before that date was over I wouldn't be in a job right now.
Agreed. If I deliver work like that it would generally result in reduced fees and a non-returning customer ...
If you indeed own your own company, this will happen to you.
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Post by: TBD
MajorTom11 wrote:God I hate apologists. Not because they defend GW, but because they will chuck any form of reason or standards out the window if necessary to do so.
GW isn't even involved in the shipping. Codex pictures is responsible.
This is a nice example of the usal dismissal of the voice of reason and level-headedness as " GW apologists"
Furthermore I am not sure what people expected to happen in this thread anyway. There is a delay and nobody here knows the exact reason. So what was expected? Discussion? About what? Facts that we don't have?
So what we get instead is a long row of sad-faces, some more mature than others, which perhaps is the logical result. What exactly is the value of that? The way this thread went was inevitable Imo, given the circumstances, which is not the opening poster's fault btw. He just posted the news.
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Post by: MajorTom11
Sorry TBD, god what a stretch to imply the GW apologist syndrome would apply to Codex while they peddle a GW product.
The only dismissal here is that of people making excuses for poor product management and failiure to deliver. Again, I am not saying light yourselves on fire it's time to freak out, just that it is in fact more than reasonable to call foul when a company that already has your money fails to meet it's obligations and waits to the last minute to notify. For those who don't care to wait, that's fine too and their perogative, however, it pisses me off for that group to tell the other that isn't satisfied with the situation that they are 'whining' or it isn't Codex's fault is ridiculous. That's what I take issue with. I also don't see where anyone blamed the poster for the movie being late lol?????
Please attempt reading the entire post next time, and rebut me on my points if you feel they are wrong. Level-headedness does not equal take everything you get without standard or recourse, nor does it mean anything is above legitimate and logical criticism.
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Post by: Henners91
whatwhat wrote:Henners91 wrote:And if it's a third party supplier... why are you all BAWWWW'ING at Codex Pictures? The only way you can blamer them is about their poor choice of supplier.
skrulnik wrote:Who said they needed to even tell you it would be late?
I don't know which is more worrying, the levels of ignorance of some statements here or the levels of fallacy people will stoop to to defend this.
If you think people are "BAAAAAAWIN" or being "nerd-ragers" because they make a passing complaint over the lateness of this information go ahead. Don't make stupid comments about how they are excused because it was their suppliers fault not theirs. Imagine if this werent a dvd and were train tickets for example and you had been told the shipping would be delayed a few hours before the day they were suposed to be sent was over, and your train left the next day. Do you think if you called up to complain the people you bought the tickets from about the lateness of the "forewarning," they could get away with the line: "oh it wasn't us it was the guys we get to print the tickets"? No don't be silly. A company is subject to it's suppliers.
If they'd been told literally just 24 hours before themselves... Then I don't think anyone's gonna be happy really.
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Post by: obsidianaura
This is a good argument for why people should try digital distribution.
They should put some DRM on an video and then upload it as torrent, then email out access codes to pre-orderes then we could all see it.
Then we can wait to get the solid copy when it's ready to be shipped, problem solved
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Post by: ruminator
Henners91 wrote:whatwhat wrote:Henners91 wrote:And if it's a third party supplier... why are you all BAWWWW'ING at Codex Pictures? The only way you can blamer them is about their poor choice of supplier.
skrulnik wrote:Who said they needed to even tell you it would be late?
I don't know which is more worrying, the levels of ignorance of some statements here or the levels of fallacy people will stoop to to defend this.
If you think people are "BAAAAAAWIN" or being "nerd-ragers" because they make a passing complaint over the lateness of this information go ahead. Don't make stupid comments about how they are excused because it was their suppliers fault not theirs. Imagine if this werent a dvd and were train tickets for example and you had been told the shipping would be delayed a few hours before the day they were suposed to be sent was over, and your train left the next day. Do you think if you called up to complain the people you bought the tickets from about the lateness of the "forewarning," they could get away with the line: "oh it wasn't us it was the guys we get to print the tickets"? No don't be silly. A company is subject to it's suppliers.
If they'd been told literally just 24 hours before themselves... Then I don't think anyone's gonna be happy really.
Read the threads. The website posting was seen on Friday and then quickly removed. Why? They obviously knew then they could not deliver and presumably had done for a while as the post had already been prepared. Not then finally posting this until after close of business on the 29th was just sticking two fingers up to everyone they had already taken money off!
If they'd had given warning as soon as they knew then the bad press would have been massively lessened ...
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Post by: Augustus
skrulnik wrote:So 3 pages of whining because a movie didn't get shipped instantly on the release date that was given.
It happens. Especially when you are not the big boys.
The DVD production probably got shoved in the queue behind some studio movie that paid big for a Christmas release....not the only company to take funds before shipping. ...
Sure, its not unique, I'm not giving up on GW, or the movie, or loosing sleep, or wanting to defame or argue with anyone. Its pretty simple:
Offers were advertised and accepted
Money changed hands in good faith
Product did not ship
Customers are in Limbo
I'd be equally displeased with Amazon, Blizzard, Apple or any 'big guy' companies. Hopefully codex movies will offer a ship date today.
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Post by: combatmedic
As we advised yesterday, due to a production issue outside our control, we were not able to start shipping the complete Ultramarines DVD collector’s set on November 29th 2010 as planned.
We have teams in the UK, US and Europe working around the clock to resolve the issue.
At this time, we are hoping that orders can start to ship next week. In the meantime, we will keep you informed as soon as we receive more information.
Once again, please accept our sincere apologies for this delay to you receiving your Ultramarines DVD.
Sincerely,
Codex Pictures
Wut
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Post by: BrassScorpion
In business it is common practice not to talk about a problem till you are absolutely sure you have one. I would assume this is a case of them being afraid of a delay but not being absolutely sure there was one till the last minute. No one is happy about it, but they did the right thing and did notify rather than let it go past the ship date and leave people wondering. You have two choices, ask for a refund or be patient. For those stamping their feet and yelling, it won't help.
Latest email from Codex Pictures:
Dear Montgomery Scott
RE Order 1A2B3C
As we advised yesterday, due to a production issue outside our control, we were not able to start shipping the complete Ultramarines DVD collector’s set on November 29th 2010 as planned.
We have teams in the UK, US and Europe working around the clock to resolve the issue.
At this time, we are hoping that orders can start to ship next week. In the meantime, we will keep you informed as soon as we receive more information.
Once again, please accept our sincere apologies for this delay to you receiving your Ultramarines DVD.
Sincerely,
Codex Pictures
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Post by: Augustus
I got it too, at least they are trying and doing what they can, it would seem. This is unfortunate but acceptable IMO.
I'm still looking forward to getting it of course, to bad its going to be another week, at least.
EDIT:
I would really like to see this launch succeed, and sell very well, because I love the subject matter and I would like to see more productions that follow. Honestly I'm more concerned that issues like this will affect the circulation and success of the film and sales numbers and they wont make anymore because of it. This is a larger concern than having to wait a few more days.
This is oddly reminiscent of other low circulation number sci fi productions I have liked in the past that fell apart, not because of poor content, story, or execution, but because of failure in scheduling, supply, and or timing.
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Post by: oni
Ninja'd again.
On another note... this thread has seriously derailed.
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Post by: Augustus
oni wrote:Ninja'd again.
On another note... this thread has seriously derailed.
How so?
Thread OP wrote wrote:Ultramarines the Movie release delayed
That's exactly what we are talking about.
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Post by: oni
Augustus wrote:oni wrote:Ninja'd again.
On another note... this thread has seriously derailed.
How so?
Thread OP wrote wrote:Ultramarines the Movie release delayed
That's exactly what we are talking about.
You don't see people going back and forth trying to defend their reactions? I suppose I could be imagining it, I haven't eaten all day.
-OR-
If you're inquiring how I was ninja'd... Someone beat me to posting the latest Codex email.
edit
This post has absolutely nothing to do with the topic. lol
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Post by: kronk
I really hate to see Codex Pictures get off to such a rocky start.
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Post by: MajorTom11
+1. They need more cowbell!
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Post by: Levitus
Britain's had some rather extreme weather conditions this past few days... Many roads, railways and airports have been closed down due to the snow and ice. In Scotland, the postal service has ground to a painful halt in many areas (including where I live...)
I'm willing to bet that this has something to do with it.
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Post by: Mick A
Fingers crossed that the company doesn't just disappear due to something like pre-orders not reaching their predicted amount...
Mick
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Post by: Henners91
ruminator wrote:Henners91 wrote:whatwhat wrote:Henners91 wrote:And if it's a third party supplier... why are you all BAWWWW'ING at Codex Pictures? The only way you can blamer them is about their poor choice of supplier.
skrulnik wrote:Who said they needed to even tell you it would be late?
I don't know which is more worrying, the levels of ignorance of some statements here or the levels of fallacy people will stoop to to defend this.
If you think people are "BAAAAAAWIN" or being "nerd-ragers" because they make a passing complaint over the lateness of this information go ahead. Don't make stupid comments about how they are excused because it was their suppliers fault not theirs. Imagine if this werent a dvd and were train tickets for example and you had been told the shipping would be delayed a few hours before the day they were suposed to be sent was over, and your train left the next day. Do you think if you called up to complain the people you bought the tickets from about the lateness of the "forewarning," they could get away with the line: "oh it wasn't us it was the guys we get to print the tickets"? No don't be silly. A company is subject to it's suppliers.
If they'd been told literally just 24 hours before themselves... Then I don't think anyone's gonna be happy really.
Read the threads. The website posting was seen on Friday and then quickly removed. Why? They obviously knew then they could not deliver and presumably had done for a while as the post had already been prepared. Not then finally posting this until after close of business on the 29th was just sticking two fingers up to everyone they had already taken money off!
If they'd had given warning as soon as they knew then the bad press would have been massively lessened ...
Would've done but the cold weather made the tears solidify; horrible trying to parse through that mush.
Fair does then.
Down with Citadel.
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Post by: Manchu
To hear some of this talk, you'd think this was a deliberate act of terrorism on the part of Codex Pics--some kind of satanic rite of passage to join GW in Hell's own plot of ensuring no one ever enjoys toy soldiers anywhere. (I bet some of you tell your children there is no Santa Claus because Jervis Johnson murdered him.) I realize that some of the so-called apologists throw reason to the wind but the vitriol with which others have set up GW as their own personal nemesis is hardly rational. And now to draw in an unrelated company because of its connection to GW through a licensing agreement? Lunacy. It's unfortunate that this release has gone poorly. It's not surprising--and no, not because GW is actually run by Hitler's head plugged into Stalin's body powered by the tears of orphans. It's not surprising because Codex is apparently rather new to this sort of business. So bummer. Sure. Well, whatever. I'm just an apologist. Tinfoil hats back on everyone!
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Post by: H.B.M.C.
Manchu wrote:... there is no Santa Claus because Jervis Johnson murdered him.
So that's where Santa went... just another reason to hate Jervis! Does that man's evil know no end?
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Post by: Manchu
It's okay, we'll even out. I'll tell my kids he is Santa Claus.
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Post by: HungryTaz
he is Santa Claus.
Phew!
I'm hoping they do release the actual reason for the delay. I've decided to pass the time watching Leslie Nielsen movies until it arrives.
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Post by: MajorTom11
Manchu lol, that was the most excellent X-mas tale I've heard since I was a tot lol!
'GW is actually run by Hitler's head plugged into Stalin's body powered by the tears of orphans'
EPIC.
LOL!
Just for the record though, since your post seemed to adress certain points I made, I don't lump in Codex with GW at all as they have made their respective relationships to one another quite clear. However, I don't understand the sense in the 'Delay? Who cares stop whining just get on your knees and thank God you got to pay for a 40k movie you will get at an indeterminate point!' line of reasoning lol. I dunno, it just seems a shame every thread someone expresses any kind of displeasure with anything, whether they back it up logically or not, immediately results in 3 posts crying 'whining', followed by 16 pages of argument lol.
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Post by: Elector
Manchu wrote:To hear some of this talk, you'd think this was a deliberate act of terrorism on the part of Codex Pics--some kind of satanic rite of passage to join GW in Hell's own plot of ensuring no one ever enjoys toy soldiers anywhere. (I bet some of you tell your children there is no Santa Claus because Jervis Johnson murdered him.) I realize that some of the so-called apologists throw reason to the wind but the vitriol with which others have set up GW as their own personal nemesis is hardly rational. And now to draw in an unrelated company because of its connection to GW through a licensing agreement? Lunacy.
It's unfortunate that this release has gone poorly. It's not surprising--and no, not because GW is actually run by Hitler's head plugged into Stalin's body powered by the tears of orphans. It's not surprising because Codex is apparently rather new to this sort of business. So bummer. Sure. Well, whatever. I'm just an apologist. Tinfoil hats back on everyone!
Personally, I feel the term " GW apologist" is a rather.....extreme label for those of us who don't want to burn GW at the stake (No offence, but H.B.M.C. seems the most outspoken and vehement towards GW)....I'm not an "apologist", I just support the movie and GW and don't see the Devil behind their every act.
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Post by: Ouze
I still have yet to get any email of any kind from these guys, other then my initial order email.
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Post by: Manchu
As a Catholic living in an era when clergy cannot get away with child molestation, I am rather used to being an apologist. Trying to explain away irrational anger regarding GW and companies that license its properties is nothing by comparison. It's not to say that GW doesn't make mistakes. (I think I was one of the first people to say that the new DE models weren't all that great.) And there are some rational reasons to be angry with these companies. But I don't think this is one of those cases. Of course it's disappointing. Saying it's not disappointing is silly. But it's much sillier to insist that Codex is purposely trying to screw its customers over.
@Tom: Yeah, you're right. But it's the internet.
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Post by: MajorTom11
100% agree with you, and yes, it is the interwebs, where everyone looks in the mirror and see's Arnold's body with Hawking's IQ lol.
Anyhoos, I state my case strongly usually in these kinds of threads, but I always worry that people think I'm a GW basher... I have loved that company since I was a kid, and they receive a good deal of my coin. I read their books, paint their minis and enjoy communities like this one. If GW farts though, I do believe that if everyone agrees it was indeed a fart, that if some people think it smells disagreeable they are allowed to say so, just as those who don't mind the aroma are allowed to say they don't.
This one is merely softly pungent in my book, but if the delay goes beyond a pre-xmas delivery, we may end up with a class 5 room-clearer lol!
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Post by: Neconilis
Levitus wrote:Britain's had some rather extreme weather conditions this past few days... Many roads, railways and airports have been closed down due to the snow and ice. In Scotland, the postal service has ground to a painful halt in many areas (including where I live...)
I'm willing to bet that this has something to do with it.
I wish we had snow, but alas... Anyway, hope to hear of a new confirmed shipping date soon.
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Post by: The Thunder Child
NNOOOOO!!! The dice gods of have forsaken the production a**holes!
12313
Post by: Ouze
Manchu wrote: (I think I was one of the first people to say that the new DE models weren't all that great.)
Now, here's a real outage. I really dislike the whole concept of DE, but I have to admit, those models are pimp.
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Post by: HungryTaz
100% agree with you, and yes, it is the interwebs, where everyone looks in the mirror and see's Arnold's body with Hawking's IQ
Not everyone Tom. Unless you did mean Tom Arnold and not Ah-nold. Then yeah... I see Tom Arnold and have the mentality of Fred Hawking after a few too many scrums. Oh... you meant Stephen Hawking?
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Post by: Manchu
@Ouze: You have no idea how guilty I felt about not liking those Wyches. The Warriors are amazing, however.
I've been feeling the same way about these haggard old SMs in this movie, actually. I was really looking forward to being able to watch this myself and say "yak and lego and red and everyone are right that this isn't too bad." So I am very disappointed. It would be better if we knew when the thing might come but I very much understand why Codex would be shy about pinning it down at the moment.
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Post by: Kanluwen
Manchu wrote:@Ouze: You have no idea how guilty I felt about not liking those Wyches. The Warriors are amazing, however.
I've been feeling the same way about these haggard old SMs in this movie, actually. I was really looking forward to being able to watch this myself and say "yak and lego and red and everyone are right that this isn't too bad." So I am very disappointed. It would be better if we knew when the thing might come but I very much understand why Codex would be shy about pinning it down at the moment.
Okay, so it's the Wyches. That's acceptable
If it was the Warriors, we'd have to see about revoking your modship.
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Post by: Captain Jack
Just to put some context on the delay... How long was Gran Tourismo delayed for? I remember having a pre order on Amazon for over a year before I got mine, so this is really just a hiccup... Duke Nukem forever anyone
6326
Post by: Daggermaw
"Nah my rommie was just as disappointed as me"
how is that comment nerdrage?
granted my comment about ripping a cat in half was a joke but saying we were disappointed is in no way nerdrage.
i can get past disappointmnet. life is disappointing.
27987
Post by: Surtur
Update:
As we advised yesterday, due to a production issue outside our control, we were not able to start shipping the complete Ultramarines DVD collector’s set on November 29th 2010 as planned.
We have teams in the UK, US and Europe working around the clock to resolve the issue.
At this time, we are hoping that orders can start to ship next week. In the meantime, we will keep you informed as soon as we receive more information.
Once again, please accept our sincere apologies for this delay to you receiving your Ultramarines DVD.
Sincerely,
Codex Pictures
So, here's to next week.
21436
Post by: Father Gabe
Okay...foot out of mouth...well I gotta nothing now after this last message from Codex. I am still disappointed, now I look forward to the release next week (with a whole lot of hope).
24567
Post by: Kroothawk
Manchu wrote: It's not surprising--and no, not because GW is actually run by Hitler's head plugged into Stalin's body powered by the tears of orphans.
Vott?
19247
Post by: Ed_Bodger
Relevant example:
On Tuesday I purchased a trio of books from Amazon as a present and payed for them to be guaranteed delivery before 1300 Tuesday. At 1305 yesterday I has still not received them and hence they had failed to deliver on time I sent an email to Amazon and received a full refund within 10 minutes. If I pay for something to arrive on a certain date it damn well better be there or I'm getting my money back.
a
In business if one of my families company suppliers fail to deliver on time then they will pay a penalty either through our company changing supplies or by compensation: that is the way business works if you can't accept that you aren't in the real world.
On the adverse weather: if there is nothing in the contract clarifying that adverse weather may affect delivery then you are liable for the delay. If one of your suppliers is affected then it is your fault and your problem because it is your name on the product and your contractual promise with the consumer to deliver by a certain date end of story.
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Post by: Noisy_Marine
Awww ... we were going to have an Ultramarines movie night at the store this Monday too... :(
18499
Post by: Henners91
I'd just be crying if I'd paid the pricetag on the collector's edition
Waiting for a normal release here..
10093
Post by: Sidstyler
Levitus wrote:Britain's had some rather extreme weather conditions this past few days... Many roads, railways and airports have been closed down due to the snow and ice. In Scotland, the postal service has ground to a painful halt in many areas (including where I live...)
I'm willing to bet that this has something to do with it.
That actually makes sense. Now if only there was some way Codex could tell us that complications had arisen due to inclement weather. You know, other than the two e-mails that have gone out which have yet to give an actual reason for the delay.
Maybe they just feel like it's none of the paying customers business? lol
MajorTom11 wrote:I dunno, it just seems a shame every thread someone expresses any kind of displeasure with anything, whether they back it up logically or not, immediately results in 3 posts crying 'whining', followed by 16 pages of argument lol.
It's pretty damn sad, yeah.
By the way, you guys have no clue what "nerd rage" is. None. Not if you think there was any in this thread.
I seriously can't fathom how anyone can look at how this thread started off and immediately jump to "nerd rage". It must have just been my posts, and if it was then that's really lol-worthy because, for one, I'm not butthurt for any fething reason. I'm "rabble-rousing", remember? I lost nothing, I was not inconvenienced in any way by this announcement, I basically just came in here so I could say "That's whack dawg" and disappear again. I just feel bad for the guys that pre-ordered, that's all.
And second, I'm one guy. So literally one person posted anything that could even remotely be classified as "nerd rage" by someone who doesn't know any better, and that now means EVERYONE is whining, stomping their feet, etc. etc.? Stop being stupid.
Finally, I am neither a GW apologist, nor am I a GW hater. I'm not afraid to point it out when they do good or bad, I'm not biased or one-sided in the least. If you think otherwise you've never paid much attention to anything I've posted, or you only hear what you want to hear, either one...
Manchu wrote:But it's much sillier to insist that Codex is purposely trying to screw its customers over.
I don't think a single person here has accused Codex of deliberately screwing people over (what would they be doing, holding back pre-orders on purpose while laughing maniacally about it?). The only thing I think anyone's actually accused them of (and that we apparently have evidence for), is knowing about possible complications ahead of time and choosing not to say anything until the last minute. That's what people are most disappointed about.
Yeah, they wanted to make absolutely sure that they wouldn't be able to get pre-orders out before saying something about it, I get that. But I still think it's better to let people know right away when complications arise, instead of waiting until the last minute. Apparently I'm not alone in thinking that, either.
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Post by: Element206
Isnt everything delayed when it comes to GW?
16689
Post by: notprop
No.
I can't remember GW ever releasing anything late, of course they announce nothing until 3-4 months before they release it but thats anpther grumble!
Anyway......[ahem].....THIS IS NOT A GW PRODUCT DUDE!!!1!!
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Post by: jochemvh
I too ain't happy with the delivery delays, as it was to be a "sinterklaas" present (dutch santa version on the 5th of december) and won't make that date.
Its unfortunate and i'll need to look for another present now, but crying about it won't help any.
Considering its a production problem, i rather see them fix the problem and ship later (even if it is a major inconvenience to me) than get a faulty product on time that needs to be returned.
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Post by: Manchu
Sidstyler wrote:Manchu wrote:But it's much sillier to insist that Codex is purposely trying to screw its customers over.
I don't think a single person here has accused Codex of deliberately screwing people over
See: ruminator wrote:Read the threads. The website posting was seen on Friday and then quickly removed. Why? They obviously knew then they could not deliver and presumably had done for a while as the post had already been prepared. Not then finally posting this until after close of business on the 29th was just sticking two fingers up to everyone they had already taken money off!
My emphasis. Sidstyler wrote:I'm "rabble-rousing", remember? I lost nothing, I was not inconvenienced in any way by this announcement, I basically just came in here so I could say "That's whack dawg" and disappear again. I just feel bad for the guys that pre-ordered, that's all.
Also, Sid, calling out a mod in a post where you admit to jumping into a thread, riling people up, and then disappearing (what the cool kids call trolling) is less than a good idea.
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Post by: Surtur
Ok, so everyone is not an apologist and not nerd rage. Can something else be posted other than apologies and "I didn't do it?"
16387
Post by: Manchu
Not really. Barring further communication from Codex, this thread is about how mad/disappointed you are or why others should be more/less mad/disappointed.
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Post by: Slipstream
Apologies if someone has already mentioned this, but I got an email from Codex pictures today saying that they were aiming to ship them out next week.
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Post by: BrookM
Out of curiosity, what is the current state of British Post?
32739
Post by: pj-brainz
I still cant wait, i know there are tons of disappointed people but every cloud has a silver lining you just have to really wanna see it.
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Post by: notprop
I saw my postie trudging through 6" of snow this afternoon delivering letters, poor thing will have to strike next week to rest!
Good on him, I didn't even try to make it to work.
Unless the DVD's are being made in Scotland or Northern Wales I actually can't see the weather delaying this too badly.
The Airports are shut, but that wouldn't stop Brits getting them unless they are doing an all or nothing release?
Keeping an eye on the dates though, not sure how long the credit card company will hang on if we have to recover the money back say if they went under.
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Post by: whatwhat
BrookM wrote:Out of curiosity, what is the current state of British Post?
In the same state as UK traffic, f'd up by snow. But since the op stated this announcement was up last friday, when there was only snow in limited parts of the country and it wasn't causing too many problems, I can't see how that is the issue.
32739
Post by: pj-brainz
BrookM wrote:Out of curiosity, what is the current state of British Post?
Hi mate reference your last im a Postman in england myself. All i can say is there is a major shake up happening in Delivery Systems and Methods at the minute which frankley couldn't have come at a worse time being so close to Xmas an all, and if that wasn't bad enough a big freeze has hit the UK  and we are expected alot of bad weather and the UK isnt equipped for this weather because it hardly happens.
The only thing i can think of how this relates to Codex pictures problem is that when the movie is released people who chose standard delivery and recorded delivery may recieve an extra day on top of their wait, any one who chose alternative delivery methods shouldn't be affected. I dont actually know, but i dont think Royal Mail would be handling this release due to their track record.
Like all of you im absolutely livid about this situation but im going to try and squeeze some info out of Royal Mail to see how much they are involved with codex pictures. Ill keep ya posted with what i can find out
Strengh and Honour, PJ
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Post by: Lennysmash
Disappointing yes but heck the way I see it, I've been waiting 12 years for this blooming movie, I'm sure another week won't make much odds.
My only real annoyance is the lack of communication in my case, I have not even received the first email. It is a real shame for a first time production but hey I guess every new venture has its teething problems.
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Post by: whatwhat
By the wording in their e-mials it would appear they haven't even shipped the dvds yet hence I can't imagine it's a problem with post.
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Post by: Lennysmash
pj-brainz wrote: the UK isnt equipped for this weather because it hardly happens.
Well it takes all the fun out of life if you are prepared for everything, hence the British attitude to be prepared for nothing. Automatically Appended Next Post: The blog specifically says "a production problem outside of their control." So it has nothing to do with distribution, I doubt you'll find much out from Royal Mail as a result btw.
32739
Post by: pj-brainz
Lennysmash wrote:pj-brainz wrote: I doubt you'll find much out from Royal Mail as a result btw.
I doubt they would tell me anything anyway but i dont hurt to try
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Post by: Sidstyler
ruminator wrote:Not then finally posting this until after close of business on the 29th was just sticking two fingers up to everyone they had already taken money off!
Well, we apparently have proof that they did, in fact, deliberately hold off the announcement of a delay because it was made known they had prior knowledge on Friday at least. I agree that it's wrong to suggest they did that just to piss people off, but I don't really see his post as a serious accusation and more like "This is so frustrating, it FEELS like they did it just to screw us!"
Manchu wrote:Also, Sid, calling out a mod in a post where you admit to jumping into a thread, riling people up, and then disappearing (what the cool kids call trolling) is less than a good idea.
I was disagreeing with you. How is that "calling you out"? :\
As far as the "cool kids" go, I really don't care what they think because they'd call anything "trolling". I've been on Dakka and internet forums for years, and in my experience most people will accuse someone of "trolling" a thread simply for disagreeing with their opinion. "I'm right, you're wrong, and if you think I'm wrong you're an obvious troll."
The only reason you have a case in this thread is because I flat-out admitted to it, and even then I really don't see anything all that wrong with what I said. So I didn't pre-order the collector's edition, which means I can't comment on this situation at all? I'm not allowed to have an opinion on it because it didn't affect me directly? This kind of thing could affect me in the future if they do a regular release, since I was holding out on ordering the film until they offered one, and being a 40k nerd like everyone else here I think gives me enough of a reason to take an interest in this thread regardless.
If trolling is what you're worried about then I'd be more interested in TBD and the others. At least when I posted I didn't break the vaulted Rule #1 and flame-bait people by calling them "nerd-ragers" and "whiners".
ANYWAY, so that this post is actually more on-topic, I noticed that GW posted a Facebook status saying that orders may be delayed due to weather (don't feel like copy-pasting the whole thing so if you follow them on FB you can go see yourself). And before someone points it out to me, I'm not an idiot, I know Codex =/= GW, but if indeed this was just a complication caused by bad weather then they probably would have said so.
Still doesn't excuse them from not saying something earlier, when they knew about it. Once again, yeah I get that they were waiting until they were sure they couldn't fix the "problem", but that doesn't make a lot of sense if you think about it. Let people know there is a problem first (they'll be disappointed either way, might as well do it earlier to avoid...well, the added frustration of being told at the last minute), and then if you CAN fix it before the deadline then update people later. If not then people knew what to expect, right?
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Post by: Manchu
Sidstyler wrote:I was disagreeing with you. How is that "calling you out"? :\
Call out as in direct a comment at me, not ask to step outside or nuffin'. Sidstyler wrote:The only reason you have a case in this thread is because I flat-out admitted to it
That's a great line, especially in-context! Surely you understand that nipping into a room full of angry people just to say "better you than me, mates" is irritating whether or not you admit that it's irritating? Also, please note that no disciplinary action was actually taken against you.
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Post by: Sidstyler
Call out as in direct a comment at me, not ask to step outside or nuffin'.
What?! You wanna go?!
Surely you understand that nipping into a room full of angry people just to say "better you than me, mates" is irritating whether or not you admit that it's irritating?
"Better you than me"? Now you're putting words in my mouth.
I did jokingly say "They got your money why do they care" or some crap like that to Ouze, but he didn't seem too bothered by it. And like I said I'm on their side, I'm not pointing at them and going "HA HA!". Not trying to anyway.
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Post by: Manchu
Well, I hope the comic is very good and as impossible to obtain as other 40k ones.
1823
Post by: MegaDave
See, none of this bothers me at all. I happily gave them my money and completely forgot that I ordered it. Honestly I wouldn't have had any idea it was supposed to be at my door soon if I hadn't seen this thread, so I'm not really sure if I should be angry at the delay or not.
I suppose as long as it shows up eventually I'll be moderately neutral about the whole experience.
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Post by: narked
Update from the Ultramarines movie website today:
We regret to tell you that we are not yet in a position to confirm a dispatch date for Ultramarines, although we still anticipate shipping to commence next week. Both the Codex team and our suppliers are continuing to work flat out to make this happen.
Some of you waiting for your order have asked us what the problem is. We would like to reassure you the issue is not with the movie itself, but with one of the other components of the collector’s set.
Once more, please accept our sincere apologies for the delay. We will posting further updates on www.ultramarinesthemovie.com and emailing all existing customers as soon as we have more news.
Codex Pictures
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Post by: Manchu
narked wrote:Some of you waiting for your order have asked us what the problem is. We would like to reassure you the issue is not with the movie itself, but with one of the other components of the collector’s set.
There you go, Styler! Pistols at dawn!
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Post by: Kanluwen
This is just like what happened with the collector's edition for the first "Assassin's Creed" game
Just watch, it's the artbook that's the issue.
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Post by: Chaoslordx13
did you guys revive a conformation email? I havnt nor the delay email o.O gona have to call em...
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Post by: DODcrazy
At least they had a release date, Black Mesa Source (remake of half life 1 with amazing graphics) has been in progress for like 6 years, and their supposed "release date" was last year, and it never came out. I really want to beat the snot out of all those developers, but that might delay the game for 40,000 years, at which point the eldar still steal the mod and turn it into another starcraft game that I don't give a crap about.
I love how I just ranted about something completely unrelated to Ultramarines the movie. That being said, I almost shot my monitor like Elvis Presley shot his TV with a .357 when I got the 40k movie email.
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Post by: Kroothawk
pj-brainz wrote:BrookM wrote:Out of curiosity, what is the current state of British Post?
Hi mate reference your last im a Postman in england myself. All i can say is there is a major shake up happening in Delivery Systems and Methods at the minute which frankley couldn't have come at a worse time being so close to Xmas an all, and if that wasn't bad enough a big freeze has hit the UK  and we are expected alot of bad weather and the UK isnt equipped for this weather because it hardly happens. 
What a hurrican is to Haiti is 1" of snow in December to the UK: An unexpected natural disaster letting the economy break down. Weird!
Good thing that our post service is adapted to all 4 seasons of the year
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Post by: doctorludo
Kroothawk wrote:
What a hurrican is to Haiti is 1" of snow in December to the UK: An unexpected natural disaster letting the economy break down. Weird!
Good thing that our post service is adapted to all 4 seasons of the year
Of course. Let's start an argument about which of our respective countries is better. Because no-one can predict where that would end.
722
Post by: Kanluwen
Kroothawk wrote:pj-brainz wrote:BrookM wrote:Out of curiosity, what is the current state of British Post?
Hi mate reference your last im a Postman in england myself. All i can say is there is a major shake up happening in Delivery Systems and Methods at the minute which frankley couldn't have come at a worse time being so close to Xmas an all, and if that wasn't bad enough a big freeze has hit the UK  and we are expected alot of bad weather and the UK isnt equipped for this weather because it hardly happens. 
What a hurrican is to Haiti is 1" of snow in December to the UK: An unexpected natural disaster letting the economy break down. Weird!
Good thing that our post service is adapted to all 4 seasons of the year
There's a big difference between "a big freeze"(y'know...lots of snow melting from the day prior which then refreezes at night, causing travel to be absurdly dangerous if not careful) and just 1 inch of snow
He's saying that the British Post system itself is having a "major shake-up happening" in how they do deliveries.
19598
Post by: Rarmah
People whom ordered as "guests" on the website wont recive the e-mails i belive as i've got a friend whom ordered as a guest, he hasnt recived anything yet, were as i regestered i've been kept upto-date.
494
Post by: H.B.M.C.
I'm surprised it even let you order it as a 'Guest'. Automatically Appended Next Post: Forgive me if this is redundant now: Dear Commissar Calgar RE Order XXXXXXXXX We regret to tell you that we are not yet in a position to confirm a dispatch date for Ultramarines, although we still anticipate shipping to commence next week. Both the Codex team and our suppliers are continuing to work flat out to make this happen. Some of you waiting for your order have asked us what the problem is. We would like to reassure you the issue is not with the movie itself, but with one of the other components of the collector’s set. Once more, please accept our sincere apologies for the delay. We will posting further updates on www.ultramarinesthemovie.com and emailing all existing customers as soon as we have more news. Codex Pictures First this... Kanluwen wrote:Just watch, it's the artbook that's the issue. And then this... Codex Pictures wrote:We would like to reassure you the issue is not with the movie itself, but with one of the other components of the collector’s set. Hmm... I think you might be right Kan.
19598
Post by: Rarmah
You're given the choice to regester to speed things up or stay as a guest. Wierd I know but meh, here's hoping we get the dvd before xmas.
Edit: not redundent only just recived this myself.
7375
Post by: BrookM
Received the same message, which is well, redundant really. Not really adding anything to what was mentioned in their last message.
32928
Post by: obsidianaura
I got an email and i think I did it as a guest.
British Post is working so far, running a bit behind maybe.
It's made parking easier for me handbrake turning into my parking space at home
Hard to excuse the UK not being prepaired for the snow it's happened every year for the last 3 years and happened almost every other year before that
I think the snow is fun.
Anyhow if the DVD doesn't ship this week it will be held up by general Christmas post too.
3330
Post by: Kirasu
obsidianaura wrote:I got an email and i think I did it as a guest.
British Post is working so far, running a bit behind maybe.
It's made parking easier for me handbrake turning into my parking space at home
Hard to excuse the UK not being prepaired for the snow it's happened every year for the last 3 years and happened almost every other year before that
I think the snow is fun.
.
oh i imagine they passed a law banning salting roads and shoveling snow.. for reasons of public safety. Its too dangerous to have trucks out at night salting roads because of less visibility and shoveling snow could hurt someones back.
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Post by: obsidianaura
BrookM wrote:Received the same message, which is well, redundant really. Not really adding anything to what was mentioned in their last message.
To quote Holly from Red Dward
Holly from Red Dwarf wrote:Emergency. Emergency. There's an emergency going on. It's still going on. It's still an emergency. This is an emergency announcement.
722
Post by: Kanluwen
Isn't Codex a US based company?
H.B.M.C. wrote:Hmm... I think you might be right Kan.
Funny as it may seem, art books tend to be the thing that messes the most up with collector's editions. With Assassin's Creed, they ended up just shipping the game without it but having a little bit inside saying "Regrettably, we had a problem with the printer for the art book. It will be shipped to you as soon as it's available".
Of course, that ended up being almost three or four months later, but that's not the point. Point is art books are evil.
BrookM wrote:Received the same message, which is well, redundant really. Not really adding anything to what was mentioned in their last message.
Maybe so, but after the upset people had at not being kept in the loop...they probably figure it's better to apprise their customers of every little tiny nuance.
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Post by: Grundz
Kanluwen wrote:Isn't Codex a US based company?
do you really think /anything/ is produced in the US?
722
Post by: Kanluwen
Grundz wrote:Kanluwen wrote:Isn't Codex a US based company?
do you really think /anything/ is produced in the US?
Porn is
But, after wikipediaing it, it's a British company. I can't for the life of me remember what made me think they were US based.
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Post by: oni
Kanluwen wrote:Grundz wrote:Kanluwen wrote:Isn't Codex a US based company?
do you really think /anything/ is produced in the US?
Porn is
But, after wikipediaing it, it's a British company. I can't for the life of me remember what made me think they were US based.
Some of their affiliates are based in Canada.
23704
Post by: ceorron
Kirasu wrote:obsidianaura wrote:I got an email and i think I did it as a guest.
British Post is working so far, running a bit behind maybe.
It's made parking easier for me handbrake turning into my parking space at home
Hard to excuse the UK not being prepaired for the snow it's happened every year for the last 3 years and happened almost every other year before that
I think the snow is fun.
.
oh i imagine they passed a law banning salting roads and shoveling snow.. for reasons of public safety. Its too dangerous to have trucks out at night salting roads because of less visibility and shoveling snow could hurt someones back.
How did you get to find out how stupid the health and safety "laws" in our fine country are. And it isn't because it could hurt someones back, it's because someone might get a bit cold.
7375
Post by: BrookM
ceorron wrote:Kirasu wrote:obsidianaura wrote:I got an email and i think I did it as a guest.
British Post is working so far, running a bit behind maybe.
It's made parking easier for me handbrake turning into my parking space at home
Hard to excuse the UK not being prepaired for the snow it's happened every year for the last 3 years and happened almost every other year before that
I think the snow is fun.
.
oh i imagine they passed a law banning salting roads and shoveling snow.. for reasons of public safety. Its too dangerous to have trucks out at night salting roads because of less visibility and shoveling snow could hurt someones back.
How did you get to find out how stupid the health and safety "laws" in our fine country are. And it isn't because it could hurt someones back, it's because someone might get a bit cold.
Can't you just send out a pile of Polish? That's what they do around here.
19377
Post by: Grundz
Porn is
But, after wikipediaing it, it's a British company. I can't for the life of me remember what made me think they were US based.
nope, try again.
all the printing and cd manufacturing is done overseas and then shipped to the civilized world, just like everything else.
delays happen when these mass-manufacturing cities do something more profitable first, or weather makes the boats late.
12313
Post by: Ouze
It would be funny if it was the book. That was the only reason I ordered it.
I did get the second email this morning. Never did get the first one, though.
13937
Post by: BrassScorpion
To quote Holly from Red Dward (f)
Red Dwarf, awesome show. On the same theme, I guess you could call the problems with shipping the Ultra movie a major "smeg up".
23704
Post by: ceorron
BrookM wrote:ceorron wrote:Kirasu wrote:obsidianaura wrote:I got an email and i think I did it as a guest.
British Post is working so far, running a bit behind maybe.
It's made parking easier for me handbrake turning into my parking space at home
Hard to excuse the UK not being prepaired for the snow it's happened every year for the last 3 years and happened almost every other year before that
I think the snow is fun.
.
oh i imagine they passed a law banning salting roads and shoveling snow.. for reasons of public safety. Its too dangerous to have trucks out at night salting roads because of less visibility and shoveling snow could hurt someones back.
How did you get to find out how stupid the health and safety "laws" in our fine country are. And it isn't because it could hurt someones back, it's because someone might get a bit cold.
Can't you just send out a pile of Polish? That's what they do around here.
There used to be alot of polish people around now I feel they have left this blighted rock, so sadly we are not able to do that. We might get the farmers and their tractors on the case instead.
Anyway back on-topic.
Was thinking they might have gone with a last minuet change of heart having read the reviews and decided they may just go and put the whole film through a re-render with different render tech. It is not total out of the question, if they were approached by some render tech provider last minuet like Pixar or other big hollywood studio.
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Post by: warboss
BrookM wrote:Can't you just send out a pile of Polish? That's what they do around here.
your statement is as offensive as an american responding to a blizzard by saying "let the blacks clean it up." it's racist.
7375
Post by: BrookM
warboss wrote:BrookM wrote:Can't you just send out a pile of Polish? That's what they do around here.
your statement is as offensive as an american responding to a blizzard by saying "let the blacks clean it up." it's racist.
What? Wow.
24567
Post by: Kroothawk
H.B.M.C. wrote:Hmm... I think you might be right Kan.
@Kanluwen: You should really sig this for future discussions
10928
Post by: Elector
New update from Codex:
We can update today that the unexpected production issue has been resolved. We still expect and are working to be able to commence shipping next week but are awaiting final confirmation from our suppliers and fulfillment houses.
We apologize once again for the delay in ship date and very much hope to have confirmed information about the new dispatch date tomorrow.
Codex Pictures
So, it's been cleared up and it should be confirmed tomorrow.
722
Post by: Kanluwen
Kroothawk wrote:H.B.M.C. wrote:Hmm... I think you might be right Kan.
@Kanluwen: You should really sig this for future discussions
I have pepper spray. And I've got an offer for a foreign study program in Germany next summer.
Watch it Kroot
494
Post by: H.B.M.C.
Well look at that. You do have a 'Sense of Humour' protocol somewhere in your code. Nice to know.
Elector wrote:So, it's been cleared up and it should be confirmed tomorrow.
Weird. I've got every other E-mail they've sent.
I will say that it is odd we complained that they didn't keep us in the loop and now we're getting to-the-minute updates. Ah well...
722
Post by: Kanluwen
I've always had a 'Sense of Humor(spell it Americanish, damn you!  )', HB.
But fluff?
Fluff is serious business.
22687
Post by: MajorTom11
BrookM wrote:Can't you just send out a pile of Polish? That's what they do around here.
If this means what it sounds like, as in people from Poland and not shoe polish, you should be banned from these boards forever. I would highly recommend clarifying what exactly it is you meant by that, because right now, I'm thinking you're a bigoted idiot.
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Post by: derek
MajorTom11 wrote:
BrookM wrote:Can't you just send out a pile of Polish? That's what they do around here.
If this means what it sounds like, as in people from Poland and not shoe polish, you should be banned from these boards forever. I would highly recommend clarifying what exactly it is you meant by that, because right now, I'm thinking you're a bigoted idiot.
While I can't speak to motivations, I think calling them a bigoted idiot is a bit premature. For one, not everyone here is American, or Canadian, or British, etc, so what seems like a bigoted response to someone, is normal to someone else. Pretty sure that's a Netherlands tag, and a little research shows that the Netherlands has experienced a steady influx of Polish people ever since it's admittance to the EU. It's very possible that the types of jobs described are filled by the a majority of the Polish community there. Being from an area where a majority of menial jobs are filled by a certain ethnic group almost exclusively, I can see the comparison perhaps a bit more clearly. Stereotypes are bad and all, but I don't generally equate that with bigotry, but more with just being a poor choice of words.
494
Post by: H.B.M.C.
It is likely a reference - said in jest, no doubt - to a social class made up of Polish immigrants that exist or may have existed in England's past that specifically dealt with this issue (snow and whatnot), or, perhaps, in a more general sense of 'labour'. Hardly a 'bigoted' comment.
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Post by: Simonbarsinistr
The poster in question may in fact be Polish for all we know. But I'm sure if he's not he's learned to tread a little softer.
5127
Post by: Grobrotz
I´m from Poland and I dont feel that offended.
I understand it more in the way that if the people from Codex would be run by polish people the movie would be finished in time and would not only have an book as an extra but some Microarts Minis and Scibor Bases
So calm down and relax.
494
Post by: H.B.M.C.
Grobrotz wrote:some Microarts Minis and Scibor Bases 
As the owner of many of both those products, I can say that this would be awesome. Sadly, GW would never allow it.
22687
Post by: MajorTom11
Well, you know how to avoid the appearance of being bigoted? Don't call out a particular ethnic group as a generalized and specific manual labor workforce.
As someone said earlier, if I said 'Hey it's hot outside, let's get the Arabs to deliver the mail', it wouldn't sound particularly good right? Anyways, I made it clear in my post maybe it wasn't what it sounded like, but it sure sounded like something. A little tact for chrissakes.
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Post by: BrookM
Around here we have a massive influx of Polish doing almost anything, hence the remark of "throwing" them at it. They get the job done and don't grumble about it. I got nothing against Poles, or any other group or whatever you might call it, I have a colour TV damn it!
But I need to be banned? I've seen people spout truly baneful remarks and get away with it scot-free. But if you insist, hammer that "!" button please.
Back on topic..
I've got a feeling things might be postponed a bit more, especially with the world-wide mail network grinding to a halt with all that Christmas mail and those packages.
494
Post by: H.B.M.C.
BrookM wrote:Around here we have a massive influx of Polish doing almost anything, hence the remark of "throwing" them at it. They get the job done and don't grumble about it.
See I knew I wasn't far off. People are too damned sensitive today.
BrookM wrote:But I need to be banned?
Yes. So does everyone who read your post, because as we all know, bigotry and racism can rub off over the internet.
BrookM wrote:I've got a feeling things might be postponed a bit more, especially with the world-wide mail network grinding to a halt with all that Christmas mail and those packages.
If we get it this side of Christmas I'll be genuinely surprised.
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Post by: BrookM
Knowing that my karma has been massively unbalanced by this all, I've got a feeling you might get your movie before I do. Just like how you always get your Maelstrom stuff swifter than me.
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Post by: Aun'shi
Sigh... As if me pre-ordering would've made a difference...
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Post by: warboss
H.B.M.C. wrote:BrookM wrote:Around here we have a massive influx of Polish doing almost anything, hence the remark of "throwing" them at it. They get the job done and don't grumble about it.
See I knew I wasn't far off. People are too damned sensitive today.
having a current large proportion of percieved second class citizens (which the comment implies) makes a person MORE likely to be bigoted, not less, as the contact is more frequent and so is the percieved resentment. his statement was as offensive to me as a Pole for the reasons MajorTom stated. either way, he said he didn't mean anything in particular about it and i accept that. nuff said.
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Post by: Ma55ter_fett
This is ridiculous; I had expected to be able to download this movie off of a torrent website early this week.
And "YES" I am not being serious.
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Post by: MajorTom11
warboss wrote:H.B.M.C. wrote:BrookM wrote:Around here we have a massive influx of Polish doing almost anything, hence the remark of "throwing" them at it. They get the job done and don't grumble about it.
See I knew I wasn't far off. People are too damned sensitive today.
having a current large proportion of percieved second class citizens (which the comment implies) makes a person MORE likely to be bigoted, not less, as the contact is more frequent and so is the percieved resentment. his statement was as offensive to me as a Pole for the reasons MajorTom stated. either way, he said he didn't mean anything in particular about it and i accept that. nuff said.
Ditto for me... The explanation definitely softened the blow, but I still think it's best to steer clear of pidgeon holing a specific ethnic group to a specific form of manual labor. I dunno, maybe things are different in Holland, but in North America, that wouldn't fly. Banning was a bit overstated I guess, but I was genuinely shocked to see that on my screen written so casually with no qualifiers whatsoever. 'Saying they should get some Polish people on it because they will get the job done well and without grumbling is a COMPLETELY different statement than the first in my eyes. I said my piece though and won't derail the topic further - Now, back to wondering what the hell is going on with that movie lol!
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Post by: Rarmah
We can now confirm that shipping of the Ultramarines DVD Collector’s Set will begin next week.
Orders will be prioritised according to the date that they were received. All orders placed should be shipped by the end of that week.
You will receive a confirmation email once your order has been dispatched and you can expect delivery within 2 -4 days of that dispatch date, subject to local weather conditions.
Once again, please accept our sincere apologies for this delay. We do hope that you will soon be able to enjoy your Ultramarines movie.
Codex Pictures
booyah!
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Post by: Compel
We can now confirm that shipping of the Ultramarines DVD Collector’s Set will begin next week.
Orders will be prioritised according to the date that they were received. All orders placed should be shipped by the end of that week.
You will receive a confirmation email once your order has been dispatched and you can expect delivery within 2 -4 days of that dispatch date, subject to local weather conditions.
Once again, please accept our sincere apologies for this delay. We do hope that you will soon be able to enjoy your Ultramarines movie.
Codex Pictures
So, while this is good news.....
The rub is, we're paying 8 pounds for shipping and it isn't even next day delivery or an equivalent.
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Post by: DODcrazy
Yeah we demand reparations for the stupidity of all of this.  morons
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Post by: Rarmah
Just got another mail, shipping changed to 2-5 days instead of 2-4.
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Post by: BrookM
I'm number 500000029, don't hurt me.
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Post by: Rarmah
I'm 100003210 lawl.
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Post by: Surtur
100000086
I win
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Post by: BrookM
Their numbering system is a bit.. odd.
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Post by: ceorron
Rarmah wrote:We can now confirm that shipping of the Ultramarines DVD Collector’s Set will begin next week.
Orders will be prioritised according to the date that they were received. All orders placed should be shipped by the end of that week.
You will receive a confirmation email once your order has been dispatched and you can expect delivery within 2 -4 days of that dispatch date, subject to local weather conditions.
Once again, please accept our sincere apologies for this delay. We do hope that you will soon be able to enjoy your Ultramarines movie.
Codex Pictures
booyah!
Bassically all this means that if you pre-ordered the movie the only benefit to you pre-ordering it is that you were kept in the loop that you weren't going to get an earlier despatch. If you call maybe a few hours earlier a good enough reason that is.
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Post by: BrookM
Sci-fi movie page has the US release date for the movie: 13th of December.
Read it here: http://www.scifimoviepage.com/upcoming/previews/ultramarines.html
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Post by: oni
I just read the article. I'm hoping the movie arrives on or before the 13th. If the 13th is when it will debut in select theaters and I don't have the DVD by then I'll be little angry. Automatically Appended Next Post: Surtur wrote:100000086
I win 
100000071
Nope... I do.
Anyway, the real reason for this post is there's another movie clip.
http://www.youtube.com/watch?v=mvpgPJlF_Qk
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Post by: Sonic Blade
Pfff, was "shipped" 5 days ago but still nothing..............
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Post by: BrookM
If it has to come from bum town USA you'll have to be a bit more patient than that.
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Post by: BrassScorpion
My order was shipped USPS Priority Mail on a Wednesday and I had it on a Friday. That's with the standard shipping offered with this item, no upgrades.
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Post by: BrookM
Please note that we are not Yankee Doodles, but limeys and uhm, I guess I'm a bog monster or something, but point is, it takes time to get to Yurp.
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Post by: BrassScorpion
So the European region DVDs are also being shipped from the USA? I was not expecting that at all. What's more, originally I was expecting mine to be shipped to the US from the UK. This release is full of surprises.
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Post by: BrookM
I've got a feeling that it is complicated. Make that, overly complicated. If it was shipped from the UK I'd have it by now, seeing as I got a shipping confirmation last Tuesday.
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Post by: Elector
Sonic Blade wrote:Pfff, was "shipped" 5 days ago but still nothing..............
Remember, they said to allow 20 days for shipping, not 5.
Apparently mine has shipped, go figure.
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Post by: The Thunder Child
Anybody have any luck yet?
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Post by: terrainguy
I got mine last week.
Enjoyed it immensely too. It's like a black library book. It's just 40k fan service. It doesn't try to be anything more and succeeds entirely because of that. There are tons of things you could quibble on but, for something that was made on a small budget, the love for the property comes through and it's just 90 minutes of escapist fun.
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Post by: Simonbarsinistr
I liked it, and I knew it was a short movie, but it seemed so short! It definately left me wanting more.
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Post by: The Thunder Child
I think i just got a boner watching this movie. no homo. i'll be buying soon. to all those piraters out there-download if you want but if you like it, please purchase, lets keep these movies supported and continueing
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Post by: nosferatu1001
I have to agree - it was a very good fan movie, they kept it simple (so no plasma, terminators, etc) and the story had a good 40k feel to it.
All in all it was a good BL book, exactly as you'd expect from DA
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Post by: HamHamLunchbox
still waiting for mine.
email said it was shipped on dec 8th...
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Post by: kronk
Simonbarsinistr wrote:I liked it, and I knew it was a short movie, but it seemed so short! It definately left me wanting more.
My feeling, exactly. Good movie. I wish it was a full 90 minutes.
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Post by: Banesword
Got mine yesterday, email said it shipped on 9th of december.
Wonder what took so long?
Now I just have to watch it, and I hope its any good.
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Post by: Elector
Mine arrived on the 22nd of December. Saw the movie, loved it.
Also, I actually found the plot twist surprising, but maybe I'm just naive.
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Post by: Shrouger
Is it still available for order, or was it a limited release like Space Hulk (how disappointing that was...  )
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Post by: Elector
It is still available for order (listed as "In Stock" on the site). Dunno how long that will last until you have to wait until sometime IIRC April 2011.
I'd pick it up if I were you, it's a good view.
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Post by: Shrouger
What is the plot? IM me to avoid spoilers, please.
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Post by: BoA.Raccoon
The Thunder Child wrote:I think i just got a boner watching this movie. no homo. i'll be buying soon. to all those piraters out there-download if you want but if you like it, please purchase, lets keep these movies supported and continueing
Argh.. Wait what? Who was that?
In any case, I'm def going to buy and support this movie
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Post by: H.B.M.C.
6 month old thread!!!!!!!
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Post by: warboss
BoA.Raccoon wrote:The Thunder Child wrote:I think i just got a boner watching this movie. no homo. i'll be buying soon. to all those piraters out there-download if you want but if you like it, please purchase, lets keep these movies supported and continueing
Argh.. Wait what? Who was that?
In any case, I'm def going to buy and support this movie
Why and when are the questions you should be asking since you necro'd a 6 month old thread.
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Post by: Chowderhead
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Post by: BoA.Raccoon
My bad guys, I made sure it didn't have that message pop up saying it was old and that it might tick other forum-goers off and stuff, it didn't come up. Sorry guys D:
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Post by: Lorek
Locking for Thread Necromancy.
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