Many of you have emailed about the general release of the TRU-Scale Storm Raven Extension kits. After some production delays, this kit is being produced very rapidly and we will have enough kits for a general release scheduled for Saturday September 3rd. The kit will sell for $18.50 and is composed of 9 components to extend the hull of the Games Workshop Storm Raven kit and add on a Grappling Harness for a Dreadnought.





Today our second complete miniature figure is released for sale.
Armana'serq - Warrior Priestess


The gods have always demanded worship and sacrifice but in return they grant their most zealous followers with supernatural strength and skills. Serqitet, goddess of the scorpion protects her followers through her warrior priestess. Armed with sword and pistol, Armana'serq leads her fellow warrior-priest into combat through stealth and subterfuge.

This unpainted 28mm scale pewter model consist of 6 components - body and 5 variant arms. A 25mm slotted base is included. Armana'serq is available here for $13.50

Look for our exciting TRU-Scale Storm Raven Extension kit next week!

Nick- Chapterhousestudios.com

Happy to see these finally on sale...look forward to future tru scale releases

Nice, I love the true-scale Stormraven, it looks amazing.

Thank you so much for fixing the Fisher Price jet that is the Stormraven. I still remember how hard I laughed the first time I saw that model.

So from a flying whachamacallit to a flying bus, not seeing the improvement.

The true-scale kit single-handedly saves the storm raven for me. If I ever get one, I will have to get one of these kits to fix it.

Also, the space elf priestess is beautiful. Better than your first full figure by leaps and bounds.

How bout them true scale marines + the new website...

Curious, but is that "Scorpion Priestess" composed of a separate head? I love the model but dislike helmetless heads. If so, I'm sold.

Irony: I don't play Space Marines, but I'm considering buying a Storm Raven JUST FOR that conversion set.

chaos0xomega wrote:How bout them true scale marines + the new website...

Working on the website day and night - migrating all the information and formatting photos, not so fun. The TRU-Scale Knights will be on the new site as well. I am hoping for the site to be up in 3 weeks or so.

Absolutionis wrote:Curious, but is that "Scorpion Priestess" composed of a separate head? I love the model but dislike helmetless heads. If so, I'm sold.

Irony: I don't play Space Marines, but I'm considering buying a Storm Raven JUST FOR that conversion set.

Sorry, you would have to take some snips to the head. I am in the same boat with the Storm Raven, I have one painted Salamanders Green and waiting to be finished. Of course it includes our new kit and I hope they will allow all marines to use it.

Nick

crimsonmicc wrote:So from a flying whachamacallit to a flying bus, not seeing the improvement.

The Stormraven kit is fine.

Crouching Scorpion? not so much.

Nice work. I'll have to pick up a couple of that conversion kit. Then someday down the line I'll actually buy a couple of Stormravens, but not even worth considering without that extension kit in hand first...

Wow, huge improvement to GW's Storm Raven model! Now it looks like an actual air transport worthy to carry the Emperor's angels of death into the thick of battle. Well done Chapter House!

Very good job with the face of the priestess, a detail some companies won't take care of

Well I found my a leader for my scorpions. Cool pose.

My Stormraven conversion kits arrived today. Now I can build the suckers. So did the shoulder pads... which are metal. I thought they'd be resin. In light of that fact, you may see some orders from me in the future for other shoulder pads.

The reason GW makes their vehicle kits a bit smaller than realism would require is so they will fit on the tabletop. When you're playing on a 4'x6' table that is 25% covered in terrain that blocks line of sight (That's the 5th edition meta at my FLGS, I don't know about yours), do you really want a bunch of building-sized vehicles cluttering everything up?

That's all well and good warpcrafter, but none of it can explain away how much of a bad and unnatural-looking kit the Chibi-Hawk is.

It doesn't have a body. It just stops and has nothing from the wings back. Chapterhouse's kit fixes that in a way that makes it look like a mini-Thunderhawk, which is what a lot of people pictured it as.

The warrior priestess looks awesome. Great job on that one!

H.B.M.C. wrote:That's all well and good warpcrafter, but none of it can explain away how much of a bad and unnatural-looking kit the Chibi-Hawk is.

It doesn't have a body. It just stops and has nothing from the wings back. Chapterhouse's kit fixes that in a way that makes it look like a mini-Thunderhawk, which is what a lot of people pictured it as.

There is an obvious fix for this whole problem. Make a 15MM Warhammer 40,000 game. It would be quick-playing like epic, but have much of the 28mm game's flavor. That way, the 28mm game could become a more detailed skirmish game, while those who would rather be a tabletop general will still have their own way to play, and everything could be tru-scale because of the scale's halving the general size range. (And no, I refuse to play epic, because I dislike pushing little grains of rice that are vaguely toy-soldier-shaped around the table!)

Absolutely, a 15mm Version of 40k would be awesome, call it EPIC 2.0 or something. 15mm allows for some significant levels of detail not achievable on the old Epic Scale Minaitures, Tanks would also be a reasonable size and it would allow for major engagements using a combination of FOW style and EPIC Rules. Imagine an Ordinatus in 15mm...

EDIT - They may even be able to get TRUE SCALE in 15mm, with a nice size difference between Astartes and the Guard.

warpcrafter wrote:The reason GW makes their vehicle kits a bit smaller than realism would require is so they will fit on the tabletop. When you're playing on a 4'x6' table that is 25% covered in terrain that blocks line of sight (That's the 5th edition meta at my FLGS, I don't know about yours), do you really want a bunch of building-sized vehicles cluttering everything up?

The problem in my opinion is that the existing kit looks stupid. Like a Super-Deformed flyer. This kit makes it at least look like an actual vehicle.

Love your storm raven kit.. Wish it was out a bit earlier but I still may get 2 of them..

I like the scorpion since I play Eldar.. er warrior priestess! However, I don't see an aspect warrior going to war without a helmet

But it's not an Aspect Warrior. It's a warrior priestess.

Long anticipated storm raven kit is welcome. Really like the elf priestess. Wasn't really considering adding any elves to my collection but I might have to make an exception now...

So with these outta the way how long til those collar guards for terminators?

For the length of time that they are allowed to sell this, this is a great buy.

Fix the baby carrier now.

So with these outta the way how long til those collar guards for terminators?

Soon starting work on those.

Fix the baby carrier now.

Get me good concept art first

Oh, I forgot to the Storm Raven looks more like a flier now. Or rather it looks like the offspring of a threeway with the Pelican Aircraft (HALO) and the dropship from Aliens and a Thunderhawk. Still looks nice tho.

FINNALY!!!!

I'm defiantly going to get the kit for my true scale army! Great work yet again Chapterhouse

I'm guessing that's a angel paint job because it looks like his work. Lovely modelbtw. to bad I don't play eldar but lovely model either way. Huge improvement.

So, i heard you guys have some products that are not listed in your site, like true scale space marines bodies, where can i order some? (The simple ideia of having an space marines army that is 25% GW make me laugh lol)

What are the 5 variant arms for the priestess?

Love the Stormraven kit! If I ever get one, I will for sure get this kit as well.

Would really like to see teaser pics of other stuff that is coming up

blood angel wrote:What are the 5 variant arms for the priestess?

Chainsabre option (2 arms), Biting Blade option (1 Arm), Sword and Power Claw option (2 Arms). Looks like they got this NonExarch option pretty much covered. I'm definitely picking up at least one and maybe more down the road. Also I'd like to request you looking into doing female torsos for the Dire Avengers, female version for the traditionally male aspect warriors, and some female heads for the eldar. I'm sure you figured by the above that I'd like a little gender equality in my eldar forces.

Also you're TS StormRaven option is the absolute best addon I've seen in a while. It turns a piece of gak model into something I would actually buy even though it's more expensive. Kudos to you for dreaming that up and making it real.

Kirasu wrote:However, I don't see an aspect warrior going to war without a helmet

The Dire Avenger Exarch has an option for a helmetless head, and even the Autarchs occasionally go helmetless.

Regardless, I think I have a few Scorpion Exarchs lying around. Assuming that Scorpion Priestess is resin, it's time for some major surgery.

Not to steal Chapterhouse's own thunder, but I guess Mr. Giraldez has painted both the Scorpion Priestess AND The Jetbikes:
http://studiogiraldez.blogspot.com/2011/08/kit-for-farseer-and-warlock-jetbike.html
http://studiogiraldez.blogspot.com/2011/08/armanaserq-warrior-priestess.html

Absolutionis wrote:
Regardless, I think I have a few Scorpion Exarchs lying around. Assuming that Scorpion Priestess is resin, it's time for some major surgery.

It's pewter from the pic and description.

Yep, Angel has been busy. We have not had a decent photo representation of the Jet Bikes since they have been released (they sell well enough though). It has always been on the back of my mind, so here are the new Farseer Jetbike photos (Im still working on the warlock bike).





I had thought about doing the Warrior Priestess in resin, but with the amount of slim parts she has (long swords) there would be much breakage that would occur during supply shipments.

Oh... just spent the morning doing instructions for the Storm Raven kit.. not so much fun.

May as well show them all to you all first.

Chapterhouse Studios TRU-Scale Storm Raven Extension kit instructions

Thanks - Nick

ShumaGorath wrote:Fix the baby carrier now.

I'm sure I'm going to regret asking this, but what's the baby carrier?

Good thing I have 2 SRG awaiting this conversion bits

Dysartes wrote:

ShumaGorath wrote:Fix the baby carrier now.

I'm sure I'm going to regret asking this, but what's the baby carrier?

Dread knight.

Dysartes wrote:

ShumaGorath wrote:Fix the baby carrier now.

I'm sure I'm going to regret asking this, but what's the baby carrier?

Dreadknight.

Dreadknight.

H.B.M.C. wrote:Dreadknight.

ooo... double ninja'd! I got hit too by less than a second from the timestamps... but mine has pictures!

edit: hey, there's a ninja orkmoticon now!

I tend to think the Dreadknight isn't fixable. If you put any sort of armor or more significant canopy it ceases to mesh with its rules it would then be representative of a vehicle as opposed to the large suit of armor its supposed to be.

Dreadknight.

aka_mythos wrote:I tend to think the Dreadknight isn't fixable. If you put any sort of armor or more significant canopy it ceases to mesh with its rules it would then be representative of a vehicle as opposed to the large suit of armor its supposed to be.

Thus serving to illustrate one more way in which the 40k rules seem bizarrely broken to me. If that thing was treated as a vehicle, it would be getting housed by greater daemons and one-shotted by lascannons. In 40k, by removing the armor from a giant walker to expose the occupant, you actually make it tougher!

Everything is looking great Nick, pics, sculpts and painting are spot on!

I do think the dreadnight could be fixed with a new chestplate and an above the shoulders head. Think Contemptor...

Definitely thing Contemptor when you're designing a fix, please!

A distain class upgrade.

Hmm...my blasphemous little brain just had a SWEET idea. Looking at the back armor, it is not too far off from the Dark Eldar (or more importantly INCUBI) style of armor. That would make a SWEET variant for an Incubi or Klaivex, seeing as how they don t have any female versions of those.

Well, that Warrior Priestess was enough to get my first order in with CHS.
Very nice.

DraconicGuardian wrote:Hmm...my blasphemous little brain just had a SWEET idea. Looking at the back armor, it is not too far off from the Dark Eldar (or more importantly INCUBI) style of armor. That would make a SWEET variant for an Incubi or Klaivex, seeing as how they don t have any female versions of those.

You're exactly right. We had a nice discussion about that when the greens first showed up.
Of course, the weapons aren't really good representation of DE weapons, but the 2-sword option or 2-handed sword option would be decent enough representations of a Demi-klaive.

Eric

Love the storm raven kit will be ordering a couple of them for sure

MagickalMemories wrote:

DraconicGuardian wrote:Hmm...my blasphemous little brain just had a SWEET idea. Looking at the back armor, it is not too far off from the Dark Eldar (or more importantly INCUBI) style of armor. That would make a SWEET variant for an Incubi or Klaivex, seeing as how they don t have any female versions of those.

You're exactly right. We had a nice discussion about that when the greens first showed up.
Of course, the weapons aren't really good representation of DE weapons, but the 2-sword option or 2-handed sword option would be decent enough representations of a Demi-klaive.

Also, that resin on the chainsabres looks pretty chunky. With a lot of care and a sharp blade you could whittle yourself a nice set of Demiklaves pretty easily. Or just lop 'em off and replace with plasticard, cut, etc.

Savnock wrote:

MagickalMemories wrote:

DraconicGuardian wrote:Hmm...my blasphemous little brain just had a SWEET idea. Looking at the back armor, it is not too far off from the Dark Eldar (or more importantly INCUBI) style of armor. That would make a SWEET variant for an Incubi or Klaivex, seeing as how they don t have any female versions of those.

You're exactly right. We had a nice discussion about that when the greens first showed up.
Of course, the weapons aren't really good representation of DE weapons, but the 2-sword option or 2-handed sword option would be decent enough representations of a Demi-klaive.

Also, that resin on the chainsabres looks pretty chunky. With a lot of care and a sharp blade you could whittle yourself a nice set of Demiklaves pretty easily. Or just lop 'em off and replace with plasticard, cut, etc.

But surely you meant to say metal here?

Savnock wrote:
Also, that resin on the chainsabres looks pretty chunky. With a lot of care and a sharp blade you could whittle yourself a nice set of Demiklaves pretty easily. Or just lop 'em off and replace with plasticard, cut, etc.

It's a metal model, actually.

Plus, if I spend THAT much on an infantry model, I'm not hacking it up just to make my own blades. lol I'm leaving it as-is.

Eric

MagickalMemories wrote:
You're exactly right. We had a nice discussion about that when the greens first showed up.
Of course, the weapons aren't really good representation of DE weapons, but the 2-sword option or 2-handed sword option would be decent enough representations of a Demi-klaive.

Eric

Actually, there is one of the Klaive poses that would only need an arm from the elbow to shoulder that would also work nicely, I think. As for the demi's...wouldn t be a hard weapon swap with the arms supplied.

Sorry folks, but I hate both of them. You took a half brick and turned it into a whole brick. WOOT!

And the eldar pose and breasts look so goofy.

You've done much nicer stuff previously.

hammerofulric wrote:Sorry folks, but I hate both of them. You took a half brick and turned it into a whole brick. WOOT!

And the eldar pose and breasts look so goofy.

You've done much nicer stuff previously.

Well there's no need for sarcasm, the Brick Analogy is fair because the whole SM range is based around this.

RHINO = Brick with Tracks
LAND RAIDER = Big Brick with Tracks
THUNDERHAWK = Blocky Aircraft

This blocky look is carried through to the IG. Slender and Aerodynamic = Eldar. It is deliberate to make a Brutal looking vehicle. Well you've got your opinion so your welcome to it.

hammerofulric wrote:Sorry folks, but I hate both of them. You took a half brick and turned it into a whole brick. WOOT!

And the eldar pose and breasts look so goofy.

You've done much nicer stuff previously.

You're obviously playing the wrong game and have made very poor life decisions if you haven't realized this game... space marines are all about blocky. That said the original thunderhawk was more of a brick. Who needs aerodynamics when you have gravity canceling surfaces and inertia is your only enemy?

Inertial dampeners for the win!

Anyway, yes, the Storm Raven w/Chapterhouse's conversion kit is a flying boxy monstrosity, but that's why a lot of us like it. It's a big improvement over the stock version, which looks like the front of a blocky aircraft and the rear of a blocky aircraft but lacks a 'middle'.

Yeah, I'll be getting a kit so my one and only Stormraven doesn't get called a Chibihawk anymore.

*sigh* Sometimes i really miss "CaptainJack"

I'm not objecting to the brick like qualities of SM vehicles, just what Chapterhouse have done with it. It's just a bigger brick, which does nothing to improve the model.

If you don't like sarcasm, stay away from the internets.

hammerofulric wrote:I'm not objecting to the brick like qualities of SM vehicles, just what Chapterhouse have done with it. It's just a bigger brick, which does nothing to improve the model.

I think that's where you're disagreeing with people in this thread. The big complaint about the stormraven that alot of us have is that it resembles a proper SM vehicle directly from the front and back but looks like the middle 50% of the hull was somehow teleported away. I'm personally not a fan of the tail and the servitor turret as I don't see those parts matching previous marine asthetics but I can fix those myself and don't need a kit for it. I wouldn't be able to fix the missing hull as my plasticard skill-fu is weak. We don't have a problem with a flying brick in general, just with a brick awkwardly broken in half like you'd find disgarded at a construction site. Either way, it's aesthetics so there is no "right" answer (even in regards to those strange folks that like the normal storm raven design!).

H.B.M.C. wrote:Inertial dampeners for the win!

Anyway, yes, the Storm Raven w/Chapterhouse's conversion kit is a flying boxy monstrosity, but that's why a lot of us like it. It's a big improvement over the stock version, which looks like the front of a blocky aircraft and the rear of a blocky aircraft but lacks a 'middle'.

I always thought it looked like a hydroencephalitic taddpole with stubby little wings.

I'm not objecting to the brick like qualities of SM vehicles, just what Chapterhouse have done with it. It's just a bigger brick, which does nothing to improve the model.

Nah, just that the stormraven brick got better brick-proportions with the CHS addon kit

Personally I am not a truescale fan, but the add makes sense to me because it actually looks like a crew compartment where the squad would be.

Thanks Emp, appreciate that you like it.

Chapterhouse kits tend to be a bit hit or miss for me, this update is no exception. Not a fan of the Priestess. Her head seems to have a bit too much going on with the odd hairstyle and the helmet vents.

On the other hand, the Stormraven kit manages to turn a really awkward looking model into a mini-thunderhawk I'd want to buy! This is despite me not having collected any flavor of Marine for years!

please chapterhouse studios, since you made the storm raven upgrade kit, make the storm bird

TyraelVladinhurst wrote:please chapterhouse studios, since you made the storm raven upgrade kit, make the storm bird

LOL, I think a Thunderhawk conversion kit may be a bit beyond what they want to do (and expensive for them to try unless you want to lend them your unbuilt Thawk!).

I like booth releases, specially the priestess. While the Storm Raven thing is great, i would not use it for gaming, as the GW kit is alredy too big.

The priestess is incredible. No kidding, i loved it. I like all works from the sculptor, and he is incredible at doying female minis. Im sure planning to buy one soon (first model of my "in name of emperor" eldar retinue).

And i want some female Space Marines... waiting for them ^^

On a related / unrelated note..

I just received my DoomSeer from Chapterhouse and it's great - the only downside is, now I wish I would have waited so that I could have combined shipping with these two new releases!

Bah!

The Dwarf Wolf wrote:And i want some female Space Marines... waiting for them ^^

for the love of the emperor's Gold Plated dangly bits no........ If that ever happens i will ah eot boycott chapterhouse for my own sanity.

warboss wrote:

TyraelVladinhurst wrote:please chapterhouse studios, since you made the storm raven upgrade kit, make the storm bird

LOL, I think a Thunderhawk conversion kit may be a bit beyond what they want to do (and expensive for them to try unless you want to lend them your unbuilt Thawk!).

Stormbird is TWICE the size of that insignificant POS thunderhawk. sorry if i sound rude but it irks me that people haven't read Horus Rising yet

TyraelVladinhurst wrote:

warboss wrote:

TyraelVladinhurst wrote:please chapterhouse studios, since you made the storm raven upgrade kit, make the storm bird

LOL, I think a Thunderhawk conversion kit may be a bit beyond what they want to do (and expensive for them to try unless you want to lend them your unbuilt Thawk!).

Stormbird is TWICE the size of that insignificant POS thunderhawk. sorry if i sound rude but it irks me that people haven't read Horus Rising yet

It was meant as a joke. I know all about the thunderhawk being a utiliarian mass produced ugly bird compared to its preferred stormraven cousin.

Sgt.Roadkill wrote:

The Dwarf Wolf wrote:And i want some female Space Marines... waiting for them ^^

for the love of the emperor's Gold Plated dangly bits no........ If that ever happens i will ah eot boycott chapterhouse for my own sanity.

Why? Dont you like female servants of the emperor? Dont forget that 2 the original chapter (and their Primarchs) are forgotten, lost (or erased?) from every Imperial Record, if Traitor legions dont had the same fate, i think that a female primarch (and full legion ) could be a reason for that (she could even be the lover of the Emperor). You understand that we totally dont know anything about the 2 lost legions, right?

C'mon, what is better than Super Human Space Knights? Female Super Human Space Knights (normally, if you add "female", things grow better )

Look at this for some pics of what they should look like: http://www.dakkadakka.com/dakkaforum/posts/list/30/345483.page

The Dwarf Wolf wrote:And i want some female Space Marines... waiting for them ^^

You missed them by about 15 years or so...

http://www.dakkadakka.com/dakkaforum/posts/list/394234.page

Femmarines in 2nd edition 40k style. Just shave off the head and replace with a 40k SM helmet and add a backpack.

I just wanted everyone to know the TRU-Scale Conversion kit for the Storm Raven will be up for sale at approx. 9am central time Saturday September 3rd.

I have about 130 kits, I am curious to see how long those last (luckily many of you got your kits some time ago from the pre-order).

You will see a big announcement on the front page -www.chapterhousestudios.com when the item goes live.

Everyone have a good holiday weekend.

Nick

great stuff but i still need a set of backpack guns. are they in the pipe?

Just ordered one of the Stormeraven kits. I hated the Stormraven initially, then it grew on me, and then this extension kit sold me on it. It actually looks like a real (ugly) flier now, instead of a toy.

Have you guys ever considered creating a las/plas razorback upgrade kit? This is definitely something that is lacking out there and most conversions look really bad.

Chapterhouse wrote:I just wanted everyone to know the TRU-Scale Conversion kit for the Storm Raven will be up for sale at approx. 9am central time Saturday September 3rd.

I have about 130 kits, I am curious to see how long those last (luckily many of you got your kits some time ago from the pre-order).

You will see a big announcement on the front page -www.chapterhousestudios.com when the item goes live.

Everyone have a good holiday weekend.

Nick

Sold out already - well done to you!

Is there a way to get on an emailing list when more come in? I know I can pre-pay for some, but I'm not really into the whole pay now, get some later when they're available again-type thing.

Get two Stormravens,one of those kit,a Baneblade or shadowsword cannon, and you have yourself the bits to make a Thunderhawk!

Just like this!

Any update on the new storefront and the True Scale Space Warriors making their online store debut?

Got mine, its pretty nice. just be careful gluing it together since my side panels were slightly warped and there were some gaps I had to fill afterwards because of it.

I dont know what resin they are using but it is horrifyingly strong, the little strip that holds the wings down is like 1/16" thick and i was trying to snap it after being unable to glue the wings on and was unable to do so until the plastic started whitening from strain.

Grundz wrote:Got mine, its pretty nice. just be careful gluing it together since my side panels were slightly warped and there were some gaps I had to fill afterwards because of it.

I dont know what resin they are using but it is horrifyingly strong, the little strip that holds the wings down is like 1/16" thick and i was trying to snap it after being unable to glue the wings on and was unable to do so until the plastic started whitening from strain.

Yep, Some warping may occur in transit/during casting when the pieces are setting. Same way to fix this with any resin, heat it up with hot water or hair dryer, straighten and pour cool water on it.

We sold out of the first 130 kits in 30 hours. The delivery time on the products' page ahs been modified to show the wait. We are now selling next weeks allotment.

We are working on some pretty interesting and what I believe will be high demand items. We have some new talent on board (a couple of ex-GW designers/sculptors) so I think people will be impressed what they will see soon.

The new website is my bane.. I have to update all the items and transfer them over all the while processing invoices from the increased sales as of late.

I would suggest putting your order in for any kits you want now. As many folks are happy paying and waiting for the kits to come in a week or two time and then being shipped. There is little chance the Storm Raven will be stocked up with items waiting for at least a month or 2 when the demand simmers down.

You guys have me interested, some folks are buying 3-5 kits at a time, do you use them all?

Nick

Chapterhouse wrote:
You guys have me interested, some folks are buying 3-5 kits at a time, do you use them all?

Might be several guys in the same area/club/whatever getting 1 guy to order them at the same time. A few people have asked me to do the same when I order mine, you'd think i'm the only person with an Internet connection and a Paypal account...

Chapterhouse wrote: We have some new talent on board (a couple of ex-GW designers/sculptors) so I think people will be impressed what they will see soon.

As long as it is not Gary Morley

I purchased three kits to use for myself on my Pre-Heresy Thousand Sons army, as I'm converting three Stormravens to be big enough to stand in as Stormhawk dropships (not a lot of info on them, but they carry a bit more than 12 marines from the descriptions in the book "A Thousand Sons".)

Chapterhouse wrote:
I would suggest putting your order in for any kits you want now. As many folks are happy paying and waiting for the kits to come in a week or two time and then being shipped. There is little chance the Storm Raven will be stocked up with items waiting for at least a month or 2 when the demand simmers down.

?
You're suggesting that once the initial rush runs out that you won't be restocking them for a month or 2 at a time? You really handle stock in this way?

As much as I'm sure you'd like me to send you my money immediately, I'm sure you'll have stock on hand sometime in the next month or so, and if you don't, I'll just buy something else from somewhere else. I can't see you not attempting to have stock on hand of something like this for quite some time, though.

scipio.au wrote:
?
You're suggesting that once the initial rush runs out that you won't be restocking them for a month or 2 at a time? You really handle stock in this way?

As much as I'm sure you'd like me to send you my money immediately, I'm sure you'll have stock on hand sometime in the next month or so, and if you don't, I'll just buy something else from somewhere else. I can't see you not attempting to have stock on hand of something like this for quite some time, though.

They're a small company probably run out of one of the owner's homes (correct me if I'm wrong, Chapterhouse) who probably do this as a side job instead of full time. In addition, they seem from their posts to outsource their production of the actual kits and therefore probably order kits in lots for a bulk discount instead of individually. When they get a critical mass of orders, they place the order. Welcome to the world of NOT-multinational publically traded companies!

And like any business, I'd imagine that they do their best to keep stock of items that would have a constant turnover. While in 6 months time he may only order them in every so often, it would make more sense to keep stock that constantly sells on hand.

Like he won't be getting in stock of them anymore in 2 weeks or a month when they're likely to still be selling well for the near future.

I found him suggesting/telling me to "order now because other people are happy to wait and he won't have them in stock later" as rather rude TBH. I don't give a whatever if other people are happy to pay now and get items later. I'll order when he has stock, just like I do with everyone else I buy crap from. I'm sure a few of the other resin people here don't do this as a fulltime job either, but what I've gotten from at least 2 of them in response to similar queries have basically been "we should have them in next monday, so order then!"

I don't have the money to throw around on paying in full for stuff that will ship at some point in the future. Well, I might do, but I certainly don't have the inclination. - But hey, he's welcome to send them out to me now and I'll pay for them when I get my next paycheck!

Hell, if he has them in stock in a couple of weeks then I'll buy a couple. If the next batch is sold out instantly again then I'm sure he'll get some more in quicksmart, and I'll buy one of those ones.

Everyone needs to relax a bit. Let me explain how I handle stock.

Thursday are final invoicing of orders and pack for shipping day.

Friday is head to post office and ship out the 4-7 totes of packages.

Metals I manufacture myself, and usually do this once a week (monday - wed) to keep up stock. So at most you have a 1 week wait if we are out of stock of that item (I dont have time to cast every time we run out of something, I wait till a certain day of the week to do so).

Resin kits are manufactured by a couple of companies here in the states that have the facilities to mass produce and mold up resin kits.

I get weekly shipments from these companies that usually arrive Thursday while I am packing - just in time to be included in outgoing orders. Sometimes they come in on Friday while I am out shipping orderings.

As far as our website goes, I keep items "orderable" as long as they are in production. I do my best to update the "availability" time of each product to indicate the actual wait if they are not on hand for shipping that week.

If you want to wait till we have available stock for the Storm Raven kit, I know you will be waiting a while.

The Simple Fact is that many customers are already placing orders, even though they know we dont have stock on hand. This means that they are first to get any products we get in. Once those customers are taken care of, and we have any on-hand stock left, I will change the "availability" of the Storm Raven kit to "2-3 days" showing we have them on hand instead of the "14 days" showing we do not.

Chances are that if you do decide to wait till they are "on-hand" then you will be waiting a month or two since other customers are paying for the ones that come in weekly ahead of you.

I am sorry if you do not like that way of handling orders. I can say it has worked fine for the last 3 years, and will probably work fine until the new site is up and going with its real-time inventory status.

For What Its Worth - this is my full time job and I support my family on it. That is why I respond so quickly to pretty much every email and phone call I receive.

Nick - Chapterhousestudios.com

See and this is why I like Nick from Chapterhouse. He never tries to lead anyone wrong and always tries to do right by the customer.

Patience is always key.

Chapterhouse wrote:Everyone needs to relax a bit. Let me explain how I handle stock.

Thursday are final invoicing of orders and pack for shipping day.

Friday is head to post office and ship out the 4-7 totes of packages.

Metals I manufacture myself, and usually do this once a week (monday - wed) to keep up stock. So at most you have a 1 week wait if we are out of stock of that item (I dont have time to cast every time we run out of something, I wait till a certain day of the week to do so).

Resin kits are manufactured by a couple of companies here in the states that have the facilities to mass produce and mold up resin kits.

I get weekly shipments from these companies that usually arrive Thursday while I am packing - just in time to be included in outgoing orders. Sometimes they come in on Friday while I am out shipping orderings.

As far as our website goes, I keep items "orderable" as long as they are in production. I do my best to update the "availability" time of each product to indicate the actual wait if they are not on hand for shipping that week.

If you want to wait till we have available stock for the Storm Raven kit, I know you will be waiting a while.

The Simple Fact is that many customers are already placing orders, even though they know we dont have stock on hand. This means that they are first to get any products we get in. Once those customers are taken care of, and we have any on-hand stock left, I will change the "availability" of the Storm Raven kit to "2-3 days" showing we have them on hand instead of the "14 days" showing we do not.

Chances are that if you do decide to wait till they are "on-hand" then you will be waiting a month or two since other customers are paying for the ones that come in weekly ahead of you.

I am sorry if you do not like that way of handling orders. I can say it has worked fine for the last 3 years, and will probably work fine until the new site is up and going with its real-time inventory status.

For What Its Worth - this is my full time job and I support my family on it. That is why I respond so quickly to pretty much every email and phone call I receive.

Nick - Chapterhousestudios.com

This was a VERY impressive post IMO. Kudos to you for being so frank and giving people a glimpse at you inner workings.

PS: Kick the bleep out of GW

scipio.au wrote:

Chapterhouse wrote:
I would suggest putting your order in for any kits you want now. As many folks are happy paying and waiting for the kits to come in a week or two time and then being shipped. There is little chance the Storm Raven will be stocked up with items waiting for at least a month or 2 when the demand simmers down.

?
You're suggesting that once the initial rush runs out that you won't be restocking them for a month or 2 at a time? You really handle stock in this way?

As much as I'm sure you'd like me to send you my money immediately, I'm sure you'll have stock on hand sometime in the next month or so, and if you don't, I'll just buy something else from somewhere else. I can't see you not attempting to have stock on hand of something like this for quite some time, though.

I have found Chapterhouse studios to be very professional despite the small size of their company. How they "manage" their stock is not the concern of the consumer, as long as the consumer is made aware of the potential delivery time prior to purchase, which they are.

I have emailed them a number of times and always receive prompt replies. For a company that runs from a garage I think they handle themselves very well and I can not fault their professionalism, your attitude however, sucks.

I don't know... I mean, I'm a CHS fan and I think Nick's a great guy. Big fan here.
At the same time, though, scipio has a valid point. Maybe he's not articulating it in as friendly manner as many would like, but it's perfectly valid.
Do I agree with him p.o.v? Nope. Not at all. That doesn't mean I begrudge him it, however.
When CHS puts out something I'm looking for AND I've got the scratch to spare that I'm not using to save up on Battle Foam (LOL), Nick will be seeing an order from me. As it sits he just has very little product I'm in need/want of.

Keep trucking, Nick!

Eric

MagickalMemories wrote:Maybe he's not articulating it in as friendly manner as many would like

It sounds to me like he is belittling the efforts of the studio, if this is not his intention, then I apologise, but to criticise a small company who have had to fight the good fight against the evil corporation and make products that customers want and will get for reasonable prices seems unjust.

As an example, I'd go to chapterhouse for a pre-heresy jump pack alternative before being ripped of by Forgeworld. If I have to wait a week or two (which invariably I do being in the uk) to receive them then i have to wait. I'm happy to wait knowing that ive saved money, got a good quality product and am supporting a company I hold in high regard. GW, whilst creating a gaming system and a world that I love, do not inspire any kind of loyalty due to the "evil corporationess" of their actions.

This is a forum, and people are entitled to their opinions but sometimes people need to get things in perspective...

geordie09 wrote:

a small company who have had to fight the good fight against the evil corporation

geordie09 wrote: sometimes people need to get things in perspective...

Yup, they sure do.

Nick, you could probably include free cookies and a gallon of milk with orders, people here will still complain about what you do.

Keep on keeping on man. now, if I could only get you to make me some Emperor Children Terminator shoulder pads......

plastictrees wrote:

geordie09 wrote:

a small company who have had to fight the good fight against the evil corporation

geordie09 wrote: sometimes people need to get things in perspective...

Yup, they sure do.

LoL, I know, right? It's like people think GW is out there using their lawyers to bully smaller companies...

I'm not going to get into my opinions on IP protection. Suffice to say that characterizing two companies trying to make money that are in conflict as good and evil is beyond ridiculous.

plastictrees wrote:I'm not going to get into my opinions on IP protection. Suffice to say that characterizing two companies trying to make money that are in conflict as good and evil is beyond ridiculous.

Yes, no doubt there was not the slightest bit of hyperbole in the original statement.

That said, your lack of interest in the propriety of GW's legal actions aside, the fact is that while GW's product quality may not be uniformly disreputable, their corporate culture reflects defects not evidenced in any of their competitors.

As an aside; I'm a little mystified how engaging in morally questionable actions (which using the threat of spurious litigation to threaten and possibly destroy your competitors certainly must be considered) is rendered value neutral but the perpetrator's status as a corporate entity.

Slave wrote:Nick, you could probably include free cookies and a gallon of milk with orders, people here will still complain about what you do.

I'd complain if someone mailed me a gallon of milk with my order

I guess I don't consider protecting your IP to be spurious. Are GW supposed to take into account whether or not the companies they consider to be infringing can afford to be taken to court?

Again, this thread doesn't need to become another one of _those_ ones. If you genuinely think that characterizing a third part gaming parts manufacturer as some sort of folk hero isn't a: how several people actually see the situation and b: completely absurd then good luck to you. I'll spare you the condescending emoticon.

Honestly, in terms of personal impact,GW executives don't post in other manufacturers Dakka threads making snide remarks about quality, so they have one up on CH "executives" in my book.

Can we please keep this thread free of conversation on IP, evil corporations, legal battles, and the like? There is another very long thread for that...lets keep this thread focused on the models CH is releasing

geordie09 wrote:

scipio.au wrote:

Chapterhouse wrote:
I would suggest putting your order in for any kits you want now. As many folks are happy paying and waiting for the kits to come in a week or two time and then being shipped. There is little chance the Storm Raven will be stocked up with items waiting for at least a month or 2 when the demand simmers down.

?
You're suggesting that once the initial rush runs out that you won't be restocking them for a month or 2 at a time? You really handle stock in this way?

As much as I'm sure you'd like me to send you my money immediately, I'm sure you'll have stock on hand sometime in the next month or so, and if you don't, I'll just buy something else from somewhere else. I can't see you not attempting to have stock on hand of something like this for quite some time, though.

I have found Chapterhouse studios to be very professional despite the small size of their company. How they "manage" their stock is not the concern of the consumer, as long as the consumer is made aware of the potential delivery time prior to purchase, which they are.

I have emailed them a number of times and always receive prompt replies. For a company that runs from a garage I think they handle themselves very well and I can not fault their professionalism, your attitude however, sucks.

Agreed, i've bought a whole bunch of stuff from them and everything arrivals in a reasonable time and in good condition.

plastictrees wrote:Honestly, in terms of personal impact,GW executives don't post in other manufacturers Dakka threads making snide remarks about quality, so they have one up on CH "executives" in my book.

They don't need to. We've got the fine folks here at Dakka to make snide remarks about CH's quality.

Pyriel- wrote:*sigh* Sometimes i really miss "CaptainJack"

Who?

H.B.M.C. wrote:

plastictrees wrote:Honestly, in terms of personal impact,GW executives don't post in other manufacturers Dakka threads making snide remarks about quality, so they have one up on CH "executives" in my book.

They don't need to. We've got the fine folks here at Dakka to make snide remarks about CH's quality.

That's a service that Dakka provides to any manufacturer, with varying degrees of fervour.

CH is the only company I'm aware of that provides that service to it's competitors.

Chapterhouse is still a user and their complaints regarding other companies bits are just as valid regardless of what motives you assume. Would you rather have Nick get on another Dakka account and criticize in other threads? At least he's being up-front here.

This is, rather, largely beyond the point.

I largely appreciate Chapterhouse being up-front and honest about the inner workings of his operation. Makes him seem much more human. I've ordered twice from Chapterhouse and I have only good things to say about their service. Being able to whine and complain in a Chapterhouse thread on Dakka with Nick actually listening makes it all the more favorable.

I wish you continued success, Chapterhouse.

*rubs back after 10 hours of packing orders*

Ah.. that poster again..

If anyone wants to trade *female* swede massages for credit Ill trade your favor.
Only a hundred or so invoices I need to pack tomorrow (after I ship out this lot).

Thanks for the continued support guys.

Nick

I am entirely elated for you that you had to pack orders for 10 hours and still did not get done.

...as odd as that sounds. lol

Eric

Yeah, and I have Season One of ST Voyager running on Netflicks while doing so..

I am starting to develop a crush on "Kess" sad as that is.

7 of 9....pure strain hotness

ironicsilence wrote:7 of 9....pure strain hotness

Still can't believe that she was part of the Ryan family of IL... so much scandel with all of them.

Empchild wrote:

ironicsilence wrote:7 of 9....pure strain hotness

Still can't believe that she was part of the Ryan family of IL... so much scandel with all of them.

In a way, the borg are the reason Obama is president. Strange but true...

ironicsilence wrote:Can we please keep this thread free of conversation on IP, evil corporations, legal battles, and the like? There is another very long thread for that...lets keep this thread focused on the models CH is releasing

Yes, can we please?

Thanks!

Dear Nick
I have too much money saved up for gaming stuff...please release true scale marine kits so I can no longer have these extra gaming funds laying around