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Made in au
Boosting Ultramarine Biker





Brisbane, Australia

I posted this on GW fb page and sent it as an email to GW
I dont care about the price rises or changes to resin...
I do care about dictators.... so many have been assassinated

To Games Workshop... Hi from Australia
To whom it may concern:
Please explain how you can justify enacting a busness accumen that allows a supplier to dictate to retailers who they can and cannot sell to.
It is criminal to hear that northern hemisphere retailers cannot sell your products to southern hemisphere customers.
I have over 100,000 points of current 40K Apocalypse GW products, and I am not finnished buying yet. I have bought from 5 GW stores in 3 States in Australia, from GW direct sales, from 3 local hobby stores, and from 2 online stores (one in Australia and one in UK)... and I have purchased from Forgeworld as well.
I have been collecting since 1987 and also have over 50,000 points of GW Epic products... HOW DARE YOU tell me who I can and cannot buy from... HOW DARE YOU dictate to anyone... you sell to retailers... end of the decision making.
If you dont like who buys your product.... GET OUT OF THE BUSINESS.
WE buy your products... WE keep you in business... WE give you profits... and WE can take it all away from you.
(Lord Castellan Mik) Brisbane Australia

This message was edited 1 time. Last update was at 2011/05/19 00:05:58



Stress… is when you wake up screaming and realise you haven't fallen asleep yet.

It is not necessary to understand things in order to argue about them.
 
   
Made in gb
Barpharanges







Just found a great comment
Thank you for all of your comments. Your concerns will be forwarded directly to Recycle Bin until we can figure out how to put an embargo on Facebook commenting. Ridiculous. Keep tightening your grip, GW and more and more gamers will be slipping through your fingers. Hm, reminds me of a line from Star Wars.

The biggest indicator someone is a loser is them complaining about 3d printers or piracy.  
   
Made in gb
Regular Dakkanaut



England

shhh! you'll give them ideas!

They will make a death star out of resin, armed with citadel spray guns shooting goo at you!


   
Made in gb
Barpharanges







It won't shoot anything at you its a Citadel Spray Gun.

The biggest indicator someone is a loser is them complaining about 3d printers or piracy.  
   
Made in gb
Regular Dakkanaut



England

blood reaper wrote:It won't shoot anything at you its a Citadel Spray Gun.



LOL (hasnt even unpacked mine yet...guess from that there doesnt seem much point in doing so!)
   
Made in us
Badass "Sister Sin"






Camas, WA

Lord Castellan Mik wrote:I posted this on GW fb page and sent it as an email to GW
I dont care about the price rises or changes to resin...
I do care about dictators.... so many have been assasinated

As nice as internet rage is, you might want to proofread if you want to be taken seriously.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Servoarm Flailing Magos







redeyed wrote:
blood reaper wrote:It won't shoot anything at you its a Citadel Spray Gun.



LOL (hasnt even unpacked mine yet...guess from that there doesnt seem much point in doing so!)


I think some people said that (after the initial quality-control issue) it's perfectly good for certain tasks, like base-coating tanks. It's not a true airbrush, nor does it claim to be.

Working on someting you'll either love or hate. Hopefully to be revealed by November.
Play the games that make you happy. 
   
Made in us
The New Miss Macross!





Deep Frier of Mount Doom

Lord Castellan Mik wrote:I posted this on GW fb page and sent it as an email to GW
I dont care about the price rises or changes to resin...
I do care about dictators.... so many have been assasinated

To Games Workshop... Hi from Australia
To whom it may concern: Please explain how you can justify enacting a busness accumen that allows a supplier to dictate to retailers who they can and cannot sell to. It is criminal to hear that northern hemisphere retailers cannot sell your products to southern hemisphere customers. I have over 100,000 points of current 40K Apocalypse GW products, and I am not finnished buying yet. I have bought from 5 GW stores in 3 States in Australia, from GW direct sales, from 3 local hobby stores, and from 2 online stores (one in Australia and one in UK)... and I have purchased from Forgeworld as well. I have been collecting since 1987 and also have over 50,000 points of GW Epic products... HOW DARE YOU tell me who I can and cannot buy from... HOW DARE YOU dictate to anyone... you sell to retailers... end of the decision making. If you dont like who buys your product.... GET OUT OF THE BUSINESS. WE buy your products... WE keep you in business... WE give you profits... and WE can take it all away from you.
(Lord Castellan Mik) Brisbane Australia


While I agree with the sentiment, including all caps kind of takes away from the seriousness of your comments. I'd also suggest that you post links or the actual pics into the message to prove you're not lying. Anyone can lie that they've got 100,000pts and most people won't believe a statement like that. You've actually got some pics in your dakka gallery to back it up though and those pics might garner more initial attention from facebooks visitors that a post without them.

   
Made in us
Sybarite Swinging an Agonizer






While I agree with the sentiment, including all caps kind of takes away from the seriousness of your comments. I'd also suggest that you post links or the actual pics into the message to prove you're not lying. Anyone can lie that they've got 100,000pts and most people won't believe a statement like that. You've actually got some pics in your dakka gallery to back it up though and those pics might garner more initial attention from facebooks visitors that a post without them
.

To take that a step farther, how do I know that the army in your pic just isn't your buddie's army? Or one you just randomly found on the Internet? Just sayin'...


Playing chess doesn't require skill, it just requires you to be good at chess...

...that would be a skill 
   
Made in au
Boosting Ultramarine Biker





Brisbane, Australia


Kurce: please refer to this

http://www.dakkadakka.com/dakkaforum/posts/list/221134.page

mik

This message was edited 1 time. Last update was at 2011/05/19 00:57:13



Stress… is when you wake up screaming and realise you haven't fallen asleep yet.

It is not necessary to understand things in order to argue about them.
 
   
Made in gb
Been Around the Block



UK

Intersting take on GW here:

http://lovediceandpaintbrushes.6sided.net/2011/05/18/an-open-letter-to-games-workshop/
   
Made in us
Flashy Flashgitz





Kintnersville/Philadelphia, PA

Kroothawk wrote:
Mad4Minis wrote:"Oh, I see you drive a Ford, well I guess you couldnt afford a BMW like me", that sort of thing.

"Oh, I see you drive a BMW, well I guess you couldn't afford a Land Raider like me!"

Of course I can't afford to buy a Land Raider. Turn signals cost extra on those, you know.

Ouze on GW: "I'd like to be like, hey baby, you're a freak but you just got too much crazy going on, and I don't hook up with bunny boilers. But then Necrons are going to come out, and I'm going to be like damn girl, and then next thing you know, it's angry sex time again.

It's complicated."


Da Goldtoof Marauders - 2000 pts, The Sacred Host of Kai'Xili (Lizardmen) - 500 pts


 
   
Made in gb
Avatar of the Bloody-Handed God






Inside your mind, corrupting the pathways

DiscoVader wrote:
Kroothawk wrote:
Mad4Minis wrote:"Oh, I see you drive a Ford, well I guess you couldnt afford a BMW like me", that sort of thing.

"Oh, I see you drive a BMW, well I guess you couldn't afford a Land Raider like me!"

Of course I can't afford to buy a Land Raider. Turn signals cost extra on those, you know.


At least you have the option of having them on the Land Raider... I've never seen any used on a BMW...

   
Made in gb
Blood-Drenched Death Company Marine






I'm sending my letter now

this is it if anyone needs inspiration:



Spoiler:
                Dear Sir or Madam,
                                                                I am writing to you to register several complaints at your recent business decisions.  As a collector and player of most of your miniature war-games for this past 15 years I am both disappointed and angered to hear of a simultaneous price increase due to the shift to ‘citadel finecast’. Indeed if this is a resin like material then it is cheaper to produce than metal. You may have additional overheads at present while the change is implemented but it is cheaper in the long run, yet you pass this cost onto the consumer. Essentially you are going to be selling a product made of a cheaper material for increased cost.
Indeed the general price increases, of over 170 of your product lines (ranging from 1%-25%) means that in this time of recession it is increasingly difficult to even begin contemplating continuing to support your business.
I believe that if you dropped your prices your sales would explode, generating more profit, as the value for money increases. In addition this would garner a lot of favor and loyalty from your target demographic.
 I realise that some changes do indeed justify increased cost, however it seems as if there has been an almost regular, annual, increase in prices. Your competition is able to produce similar miniatures cheaply. While your plastic kits are indeed some of the best currently being manufactured, I am afraid to inform you they are not good value for money. Armies of all core games need more miniatures than in previous editions to become viable due to points re-structuring, lack of support for older army books/codices, as well as some wildly imbalanced codices are factors which do not stand the game in good stead. 
Despite marketing yourselves as a miniatures company you must know that the games are what sell the majority of your miniatures. People collect armies to play games. While semi-official, almost casual guidelines, used to be serviceable in the 80’s and early 90’s the world has moved on.  When, as a player I play a game I want to know that the rules are clear and have been well play-tested. I want to know that my army is supported. When you market an army, we as players are trusting that you will support it. For example in Warhammer 40K when/if you update Necrons or Witch Hunters in the future why should I buy them? - the miniatures alone, despite being excellent (and they will be excellent) will not justify the proposed costs if they do not get updated for almost another decade. Additionally as a player I have no guarantee of support, clear rules or regular codex updates as Games Workshop styles itself as a miniatures company. I realise that some armies are higher priority but there is a large disparity in some armybooks/codices which needs to be promptly addressed.

My final concern is the large amount of secrecy which makes it difficult to anticipate or plan one’s hobby spending accordingly. While I realise that sometimes in the complex world of manufacturing and supply things go wrong, as well as the desire to only show the best of your work, some general communication with your customers/fanbase would not go awry. If customers had some rough indication of what the next 3-6 months forecast in terms of releases then it would make life easier in terms of planning and managing armies.

Finally, your miniatures are some of (if not the) best being produced, however if people cannot afford to buy them they will unfortunatly go to cheaper systems. When I have children I would like to be able to enable them to play – they way things look at the moment this will never happen and it makes me sad.
   
Made in us
Shas'o Commanding the Hunter Kadre




Missouri

SilverMK2 wrote:
DiscoVader wrote:
Kroothawk wrote:
Mad4Minis wrote:"Oh, I see you drive a Ford, well I guess you couldnt afford a BMW like me", that sort of thing.

"Oh, I see you drive a BMW, well I guess you couldn't afford a Land Raider like me!"

Of course I can't afford to buy a Land Raider. Turn signals cost extra on those, you know.


At least you have the option of having them on the Land Raider... I've never seen any used on a BMW...


"Screw the rules, I have money!" includes the rules of the road, I guess.

 Desubot wrote:
Why isnt Slut Wars: The Sexpocalypse a real game dammit.


"It's easier to change the rules than to get good at the game." 
   
Made in us
Badass "Sister Sin"






Camas, WA

Phototoxin wrote:I'm sending my letter now

this is it if anyone needs inspiration:

Might want to tighten up the spelling and punctuation before sending.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Ultramarine Terminator with Assault Cannon






Here is mine...

The constant increase in price is absurd. You raise your prices about as often as petrol stations. Though unlike petrol, you never reduce price... Not even when significantly reducing your production costs. You couldn't even allow the pricing to remain static. You have absolutely no respect for your customers, in fact you don't even refer to us as 'customers'; no, we're "followers". If this is what we are then understand this... Followers have leaders and should those leaders fail to lead with honesty, integrity and fairness the followers will revolt. GW, hear me... Your customers, your followers... We have reached a break-point. The insurrection against you and you tyrannical, unethical business practices is gaining force. Us 'followers' are yearning for new leadership. Give it to us or face mutiny.

It's kind of threatening, but not really.
   
Made in us
Badass "Sister Sin"






Camas, WA

oni wrote:Here is mine...

The constant increase in price is absurd. You raise your prices about as often as petrol stations. Though unlike petrol, you never reduce price... Not even when significantly reducing your production costs. You couldn't even allow the pricing to remain static. You have absolutely no respect for your customers, in fact you don't even refer to us as 'customers'; no, we're "followers". If this is what we are then understand this... Followers have leaders and should those leaders fail to lead with honesty, integrity and fairness the followers will revolt. GW, hear me... Your customers, your followers... We have reached a break-point. The insurrection against you and you tyrannical, unethical business practices is gaining force. Us 'followers' are yearning for new leadership. Give it to us or face mutiny.

It's kind of threatening, but not really.

Yikes. That's special.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
[DCM]
GW Public Relations Manager (Privateer Press Mole)







I applaud anyone that takes the time to write a physical letter---rather than simply ranting on a forum.

That said, I would keep the letter as objective and non-confrontational as possible for the largest impact. A format like;

This is me
This is how long I've played the hobby and how much money I've spent on your product over the years
This is how much I enjoy your background and universe
However, this is me not being able to spend money on your product due to your practice and prices.
This is where I'll be spending my money now.


This message was edited 1 time. Last update was at 2011/05/19 17:53:15


Adepticon TT 2009---Best Heretical Force
Adepticon 2010---Best Appearance Warhammer Fantasy Warbands
Adepticon 2011---Best Team Display
 
   
Made in gb
Barpharanges







I've just seen the GW price hike , I'm shocked and pretty annoyed at GW. I'm glad I purchased my last miniatures off Dark Sphere during Christmas.

The biggest indicator someone is a loser is them complaining about 3d printers or piracy.  
   
Made in gb
Secret Inquisitorial Eldar Xenexecutor





Leeds, UK

Suggestion: Customer Buy Out. Every GW customer throws £1 in to a pot, hey presto the customer becomes the majority share holder, ensuring that GW HAVE to keep us happy as SH's and customers. Win win.

If only twer possible.

   
Made in us
Badass "Sister Sin"






Camas, WA

kitch102 wrote:Suggestion: Customer Buy Out. Every GW customer throws £1 in to a pot, hey presto the customer becomes the majority share holder, ensuring that GW HAVE to keep us happy as SH's and customers. Win win.

If only twer possible.

Yeaaahh and you think it is hard for anyone to agree on anything now.

Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in gb
Secret Inquisitorial Eldar Xenexecutor





Leeds, UK

Incidentally, this makes for very interesting reading:

http://investor.games-workshop.com/downloads/results/results2010/2009-10_FinalFullYearReport.pdf

Mark Wells, the CEO, comments in writing "We are here to deliver a good return for our owners. And we aim to do that for a very long time." Not to be taken out of context- he's refering to not accepting awards as they're there to do well for their investors and not accept awards, but the fact that he doesn't say include "customers" in that sentence says so much to me.

IIRC, I read this thing months ago (I was going for a job there, reading financial reports aren't a hobby of mine...) and I'm sure there's something in there that says they make 75% margin on the majority of their products (when sold through GW stores). I don't begrudge a company making profits, but I remember buying a tactical squad for £10 in the late 90's / early 00's, I think that makes my point for me!


Automatically Appended Next Post:
pretre wrote:
kitch102 wrote:Suggestion: Customer Buy Out. Every GW customer throws £1 in to a pot, hey presto the customer becomes the majority share holder, ensuring that GW HAVE to keep us happy as SH's and customers. Win win.

If only twer possible.

Yeaaahh and you think it is hard for anyone to agree on anything now.


Completely agree with that, hence the "if only" comment.

Carrying on with the day dream though, disagreements are nothing that a vote system can't fix.

This message was edited 1 time. Last update was at 2011/05/19 17:49:24


   
Made in us
Badass "Sister Sin"






Camas, WA

kitch102 wrote:
Completely agree with that, hence the "if only" comment.

Carrying on with the day dream though, disagreements are nothing that a vote system can't fix.


Just out of curiousity, how many successful companies are run by a democratic system? I'm not saying GW hasn't done some dumb stuff, but do you really think that the customers, who are pretty uninformed on most issues, are going to make better business decisions that are going to keep the company afloat?

I can see the first vote: 50% price reduction Yes/No.


Looking for great deals on miniatures or have a large pile you are looking to sell off? Checkout Mindtaker Miniatures.
Live in the Pacific NW? Check out http://ordofanaticus.com
 
   
Made in us
Slaanesh Chosen Marine Riding a Fiend






The sink.

blood reaper wrote:Just found a great comment
Thank you for all of your comments. Your concerns will be forwarded directly to Recycle Bin until we can figure out how to put an embargo on Facebook commenting. Ridiculous. Keep tightening your grip, GW and more and more gamers will be slipping through your fingers. Hm, reminds me of a line from Star Wars.


Oh come on, did they really post that?
   
Made in us
Decrepit Dakkanaut






Eternal Plague

Noisy_Marine wrote:
blood reaper wrote:Just found a great comment
Thank you for all of your comments. Your concerns will be forwarded directly to Recycle Bin until we can figure out how to put an embargo on Facebook commenting. Ridiculous. Keep tightening your grip, GW and more and more gamers will be slipping through your fingers. Hm, reminds me of a line from Star Wars.


Oh come on, did they really post that?


That was someone pretending to be GW.

   
Made in us
Ultramarine Terminator with Assault Cannon






pretre wrote:
oni wrote:Here is mine...

The constant increase in price is absurd. You raise your prices about as often as petrol stations. Though unlike petrol, you never reduce price... Not even when significantly reducing your production costs. You couldn't even allow the pricing to remain static. You have absolutely no respect for your customers, in fact you don't even refer to us as 'customers'; no, we're "followers". If this is what we are then understand this... Followers have leaders and should those leaders fail to lead with honesty, integrity and fairness the followers will revolt. GW, hear me... Your customers, your followers... We have reached a break-point. The insurrection against you and you tyrannical, unethical business practices is gaining force. Us 'followers' are yearning for new leadership. Give it to us or face mutiny.

It's kind of threatening, but not really.

Yikes. That's special.


lol... Special indeed. I want to incite rioting, pillaging and any other form of anarchy. I want to turn gak upside down, inside out... Whine, bitch and complain like the troll I am.





(If you haven't realized by now... I'm having a laugh at all the over reaction.)
   
Made in us
Regular Dakkanaut





TX

warboss wrote:At least they're efficient. They're trying to offend the largest amount of people in the shortest duration of time by raising prices, decreasing purchasing venue options, and pulling lots of figs for both determinate and indeterminate amounts of time. I marvel at their ability to shoot the entire foot off with a shotgun instead of pistol shooting individual toes off like most businesses would.


You just won the internet.

Tournament Organizer for the Midland/Odessa Gaming Society 
   
Made in gb
Secret Inquisitorial Eldar Xenexecutor





Leeds, UK

pretre wrote:
kitch102 wrote:
Completely agree with that, hence the "if only" comment.

Carrying on with the day dream though, disagreements are nothing that a vote system can't fix.


Just out of curiousity, how many successful companies are run by a democratic system? I'm not saying GW hasn't done some dumb stuff, but do you really think that the customers, who are pretty uninformed on most issues, are going to make better business decisions that are going to keep the company afloat?

I can see the first vote: 50% price reduction Yes/No.



Again, the keywords are daydream and if only.

   
Made in us
The New Miss Macross!





Deep Frier of Mount Doom

Aramus wrote:
warboss wrote:At least they're efficient. They're trying to offend the largest amount of people in the shortest duration of time by raising prices, decreasing purchasing venue options, and pulling lots of figs for both determinate and indeterminate amounts of time. I marvel at their ability to shoot the entire foot off with a shotgun instead of pistol shooting individual toes off like most businesses would.


You just won the internet.


WOOT! Now I'll just go stand in line behind the chocolate rain kid to collect my millions!
   
 
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