In the Battlefield Terrain section, the rulebook defines "Difficult Ground", identifies woods as one type of Difficult Ground, and then says that "Unless specifically noted otherwise, a model in cover behind difficult terrain has a 5+ cover save". Earlier, the phrase "in cover behind" is defined as being at least 25% obscured (using the TLOS rules). So, going by that, your miniature needs to actually be behind a tree.
However, later on in the Terrain Datasheets section, the Dense Thicket rule of the Twisted Copse terrain datasheet (composition: 1 Citadel Wood) says Models ... receive a 5+ cover save, regardless of whether or not they are 25% obscured".
Ruins and craters are defined specifically in the rules as granting cover saves even if models are not actually obscured.
The Terrain Datasheets section then goes on to encourage you to make up your own datasheets for your own scratch-built terrain, so you could define your own terrain that grants a better cover save than 5+ or blocks LOS entirely if you want to.
The issue isn't the rules. The issue is people being insufficiently creative.
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