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Made in gb
Longtime Dakkanaut






London UK

Yeah,
I recievd my new blastscapes and I have to say they are piss poor quality. really really bad.
The picture in White Dwarf and the website must have been the master models or first pressings of a mold that's gone right down hill
The offical Photos show nice sharp craters with crisp detailed objects embeded in them, what you get is really rounded surfaces and all the detail bubbly and is practically missing!

I seriously don't think you'll be able to just dry brush these and get results, i think they will need alot of attention and hard highlights to finnish.
Which is a shame since the moon craters were made in the same manner/materials and they were great.

Also the plastic at the pointyest bits of the blast scape craters is relly thin and in some places it's faded to a white colour of weak plastic from being stretched too far. if you press it on these peaks the plastic bends and folds in on itself like a bubble...

I pushed a ball point pen against one of the points and the pen went straight through the plastic!

kinda wish I never bothered with them.

Where's the crisp detail?? this is ment to be a Ruff chunk of rock!


This ment to be metors ripping up chunks of rock... looks like mush...


This Peaks all squished, bendy and weak


the plastic at the points is so thin a pen point bursts through with no effort....


this is nothing like the advertised products... lets compare...






I feel like I ordered a Big Mac and got a squishy burger...
Panic...

   
Made in us
The Last Chancer Who Survived





Norristown, PA

Wow that sucks :(

I was planning to get this too, so I guess thanks for saving me some money

   
Made in us
Wicked Warp Spider





Chicago

Did you try calling GW Customer Service and tell them the problem?

Granted the last time I had an issue with a GW product was 4 years ago but, when I called and complained, they sent me replacement parts right out....
   
Made in eu
Infiltrating Broodlord





Mordheim/Germany

ancientsociety wrote:Did you try calling GW Customer Service and tell them the problem?

Granted the last time I had an issue with a GW product was 4 years ago but, when I called and complained, they sent me replacement parts right out....


Were they better casted then?

I hope GW doesn't kill their high rep on Buildings and scenery they have now. Not for Gw but for me and other customers.

Greets
Schepp himself

40k:
Fantasy: Skaven, Vampires  
   
Made in us
Regular Dakkanaut






Wow, that is some awful vacuum forming.

http://dylangould.blogspot.com

Check out my blog, full of Rogue Trader models and art, as well as new Orks...

dorkamorka - mixing 40K and beer before it was cool.  
   
Made in gb
Ultramarine Land Raider Pilot on Cruise Control







AAARGH there disgusting take them away please! (gouges out eyes)
   
Made in us
Ancient Chaos Terminator





Satellite of Love

this is nothing like the advertised products... lets compare...

Wow, that's almost shocking. I have a few Advance Ordered sets of these due to be delivered on Thursday. In spite of this review, I'll probably keep one of them, but I'm seriously considering exchanging the rest for something else.

Thanks for this preview of the actual product. Now I'll be less likely to be completely stunned when I get my order tomorrow.

"I hate movies where the men wear shorter skirts than the women." -- Mystery Science Theater 3000
"Elements of the past and the future combining to create something not quite as good as either." -- The Mighty Boosh
Check out Cinematic Titanic, the new movie riffing project from Joel Hodgson and the original cast of MST3K.
See my latest eBay auctions at this link.
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Made in us
Longtime Dakkanaut






The land of cotton.

Looks like they painted up the hand sculpted masters for the pics instead of the final product... the old bait and switch.

Thanks for the warning. Good thing I like building my own terrain.

This message was edited 1 time. Last update was at 2009/07/15 16:11:52


 
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

Aye I got mine Friday and they are mostly squished and dented, a real shocker compared to the sturdy Moonscape they did some time ago. The items shown on the site are the Studio prototypes and not the actual items on sale.

edit.

Write them a letter.

This message was edited 1 time. Last update was at 2009/07/15 16:14:41


Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in ca
Huge Hierodule






Outflanking

That is Bad. Would that count as false advertiseing?

Q: What do you call a Dinosaur Handpuppet?

A: A Maniraptor 
   
Made in us
Dakka Veteran




NJ

That's a shame guys. I'd also suggest contacting customer service via e-mail with the attached photos.

I've done that in the past with very good results.

The only downside is that this might be what they meant to send...

"If you don't like it, go away. I'm sure the Bolter & Chainsword GW circle jerk would love to have another back patter. Here we like to tell it as it is, and that includes the bad." nyarlathotep667 
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

If something is awry I just shoot them a friendly email and leave it at that. Thankfully they're very kind and always give a swift response, unlike another company of theirs..

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
Longtime Dakkanaut






London UK

yeah,


another Photo...Where is my cool sticky up Rocks being thrust out of the earth? mine looks like a mud pile...
Check the difference in detail...



Shocking.
I'm going to call them.

Panic...

   
Made in us
Scarred Ultramarine Tyrannic War Veteran






This thread makes me sad! :(
   
Made in eu
Infiltrating Broodlord





Mordheim/Germany

What, that's not the same model!

Greets
Schepp himself

40k:
Fantasy: Skaven, Vampires  
   
Made in us
Decrepit Dakkanaut






<sarcasm>

i think the quality is perfectly acceptable. those terrain pieces look great if you put them next to the green and red scifi army guys that come with that pack for $4 at the dollar store.

</sarcasm>

sorry to hear about your purchase. i hope that posting the pics prevents at least a few people from buying those POS.

   
Made in gb
Fixture of Dakka





Southampton

Think the differences between what was advertised and what was delivered are sufficient to justify a refund. Hope it was just a duff batch, because it looked like good scenery.

   
Made in us
Wicked Warp Spider





Chicago

Hmmmm, I have a thought, where'd you buy your Blastscape from, Panic?

If it's a 3rd party retailer, I'm wondering if this may be a knock-off.

The biggest clue is that your model is vacu-formed, not injection-molded. Even if what you say is true (that GW used the masters as their example), that wouldn't explain the fact that the base has the telltale vacu-molding lip on it and is thinner at the highest point...
   
Made in us
Fresh-Faced New User




I've seen some of the craters at my local store and they look nothing at all like the ones you received. It looks to me like a bad pull on the vacuum forming machine. Perhaps in the rush to build up inventory for the release, there was bad batch produced. I would contact GW and tell them the problem. I doubt that they intended for you to receive something like this.
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

I got mine from that place that H.B.M.C. keeps shouting about and they came in the official bag with all the GW crap on it.

@ancientsociety: These are a stark contrast of the Moonscape craters released two years ago. Those are also vac-formed but sturdier than these.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
Longtime Dakkanaut






London UK

Yeah,
I love GW terrain, I'm a all singing all dancing FanBoy! I'm just shocked at the quality of these...

Crazy_Carnifex wrote:That is Bad. Would that count as false advertiseing?

The Green Git wrote:Looks like they painted up the hand sculpted masters for the pics instead of the final product... the old bait and switch...

I really think it is false adverising, they should paint and photo products from the shelves.

92acclude wrote:Wow, that is some awful vacuum forming.

Agreed. I think I'll struggle to make these work.

Panic...


EDIT: To keep thread on track...

This message was edited 2 times. Last update was at 2009/07/16 07:10:59


   
Made in us
Ferocious Blood Claw




Utah

as others have suggested send them a polite and direct e-mail and attach the pictures so it's clear what the problem is. I hope that the level of detail delivered is not what was intended. It looks like they were pulled out of the mold early. Something which can happen when doing a large production run but that isn't to say that it's in any way an acceptable result.
   
Made in us
Longtime Dakkanaut





Wow, thats just wow. I trully hope its just one that got past QC before getting shipped.
   
Made in gb
Council of 13 Runner Up






Even I'm pretty disappointed in them. Saw them up my local GW today. Very thin plastic, and I've been considering filling in the underside with something to give them added rigidity.

Though I have to say, I think yours are actually crapper than the ones in my GW?

If my ones are duff, I'll also have a bit of a whinge.

Still, kind of explains why they are a splash release....

This message was edited 1 time. Last update was at 2009/07/15 16:58:59


Fed up for Scalpers? Why not join us? 
   
Made in gb
Longtime Dakkanaut






London UK

yeah,
I bought two Sets of these BlastScapes craters from the GW website because of it being a splash release and they looked great in the battle report in WD!
I didn't want to miss out!

I just Called GW Customer Service and the guy there said that GW Hasn't had any other complaints yet.
So Basically my options are return the product to have it examined and get a refund... or Deal with it?

The sucky thing is that Mad Doc Grotsnik & BrookM have kind of confirmed I have the product as intended...
I don't know if i'll keep them...

I feel a bit mislead by GW. White Dwarf has them everywhere this month, they look awesome!
The Cities of Death limited release counter set was very useful and sold out, Now these Planet Strike stratagems are a limited release, it makes you want these!!!

Panic...

This message was edited 1 time. Last update was at 2009/07/15 17:34:26


   
Made in us
Lone Wolf Sentinel Pilot





Los Angeles, CA, USA

Return it. If you have a store nearby stop in there and have them look at it. GW is almost always great when it comes to this kind of stuff.
   
Made in us
Ancient Chaos Terminator





Satellite of Love

I think if the pictures on the GW website had been of the actual product, there wouldn't be such a strong negative reaction to what people are now getting for their money. Personally, that's what annoys me about this, the total disconnection between the quality of what was advertised and the quality of the actual product. Consumers don't like nasty surprises, they like to know what they are getting up front. I'm a huge fan of most of GW's products and I have to say that this is one of the biggest disappointments I've had in my 20 years of being a GW customer. I'm disappointed in the misleading advertising as well as the product itself. Fortunately, they are usually better than this.

"I hate movies where the men wear shorter skirts than the women." -- Mystery Science Theater 3000
"Elements of the past and the future combining to create something not quite as good as either." -- The Mighty Boosh
Check out Cinematic Titanic, the new movie riffing project from Joel Hodgson and the original cast of MST3K.
See my latest eBay auctions at this link.
"We are building a fighting force of extraordinary magnitude. You have our gratitude!" - Kentucky Fried Movie 
   
Made in us
Scarred Ultramarine Tyrannic War Veteran






What do the others look like Panic?
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

This is the first time for me with GW in what, thirteen years since I started that something has been crappy. Say what you may but their models and kits are usually of good quality.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
Longtime Dakkanaut






London UK

yeah,
oni wrote:What do the others look like Panic?
They are all kinda the same...

BrookM wrote:This is the first time for me with GW in what, thirteen years since I started that something has been crappy. Say what you may but their models and kits are usually of good quality.

Yeah I discussed this with the GW guy on the Phone, I'm really happy with the StrongPoints I bought.
And I mentioned that the MoonScapes were made in a similar way as these... but difference is the moonscapes still looked good and looked similar enough to the ones shown online and in WD.

Last week I was looking at these on the GW website... It makes you think this is what your getting!
this is a article on how to use the blastscape and it looks awesome.


Again showing how you can use the crashed ship in a peice of terrain. look at how much more detail the crashed ship has here!


they show you this, look what you can buy! one of our guys painted it up like this!

and then you get this... the Actual meteor blastscape (it's is one of the better ones in the set.)



Panic...

This message was edited 4 times. Last update was at 2009/07/16 07:08:54


   
 
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