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Well GW stocks are still holding pretty steady. Look forward to seeing if/when anything will happen to them, but its doubtful.

GW won't take heed until it hits the stockholders and theres bitching and moaning at the shareholders' meeting.

He attributes too much to bad PR.

The embargo, finecast price rise, and normal price rise weren't a problem because they all got announced on the same day. They were a problem because they happened.

Tech Guard wrote:what i don't understand is that alot of the new gw kits are actually being made in australia such as the wyches and kabalite warrior kits. why make these kits so epensive when they are made in a cheaper market than say england. (don't know were other kits are made)

I think you are labouring under a misapprehension.

GW do not manufacture ANYTHING* in this country.

The UK and the USA, yes. Australia - not a jot. All of that metal, plastic and "fine" (I prefer levy or tithe, myself - or infringement) cost (there is nothing 'fine' about the cost of it) is ALL imported.


*They DO print WD here, and sub in some local content, but that is pretty much it.

chromedog: hang on i will get a pic for you.

here it is, now don't take my word for it but if you labal a product like this with produced in aus. And then turn around and say it was produced in china that is false advertising.

I think this was a good, well-put objection to GW. It needed to be said, even though it won't do any good. We've given them every chance.

Ah well, and now back to killing GW.

Schmapdi wrote:He attributes too much to bad PR.

The embargo, finecast price rise, and normal price rise weren't a problem because they all got announced on the same day. They were a problem because they happened.

Yes, but the fact they were announced all together ( more or less ) was an added bonus. Telling any one these news individually would have generated negative feedback. Lumping them all together was a really boneheaded move PR wise.

The video was nice. Loved the detail about the choice of background .

I like MWG, but I think that video could be slightly better produced (tripod, script, etc.), although several commentators fall into this trap. More importantly, some good points raised. In particular the PR point is something GW would do well to improve. Although the target demographic enthusiasm seems unabated, it doesn't cost much to improve the opinions of your Veteran gamers.

Also, check out BTP's views; Shawn rambles a bit more though some people may be interested:

I posted the link onto some of GW's Facebook pages, probably get deleted though :L

Tech Guard wrote:here it is, now don't take my word for it but if you labal a product like this with produced in aus. And then turn around and say it was produced in china that is false advertising.

You don't quite understand the meaning of the word 'produced'. If I produce a dance track using a licensed beat or sample, that doesn't mean that I suddenly made it all in my studio. The labels used to say 'packed in Australia' and that has the exact same meaning in this context - the components (the box, sprues and instructions) were made into a saleable product in Australia.

It's not false advertising, but if it's any consolation you are guilty of misrepresentation.

On a positive note I've heard that GW has pulled all of their production out of China which is awesome.

Tech Guard wrote:what i don't understand is that alot of the new gw kits are actually being made in australia such as the wyches and kabalite warrior kits. why make these kits so epensive when they are made in a cheaper market than say england. (don't know were other kits are made)

What?

No GW kits are "made" here in Australia. There is no manufacturing facility.

From memory, there might be a shrink-wrapping machine, although that was 5+ years ago.

'Produced' does not mean the same as 'manufactured'.

I'm agreeing there, GW Aus just has a warehouse in Ingleburn as its HQ.

!@#$ them.

GW can take the flying leap for all I care. Good try trying to be civil to a bunch of smacktards, though guy. That "Open" letter was almost defering enough to be civil. Was well thought out and had some good points, and also was develpoed in a semiprofessional way.

Good try on the efforts, there.


WON'T make a bit of difference to a bunch of money grubbing !@#$heads that don't know what they are doing, but it was a good try never the less.

Every day goes by to let me increase my desire to embrace the dark side, and bath in the blood of a thousand screaming molten plastic souls.





!@#$ you, GW can I have another?

I like what GW is doing, i dont want this high but bearable price thing they have.

I want them to do all the thing they can do to drive the price up, i want them to push everything above their consumer's threshold to the extremes.

I want it all to fall apart and then they maybe they'll consider lowering the prices and attempt to win their customers back.

Do it fast GW , fast and furious.

thanks for the clarification

Spot on guys... GW, grow up and mature in the business world... we now live in a global economy, heading for a world currency

The internet is the future, not brick shops

how many people have to explain it to you

Mik

Just as a side note, i'm finding this amusing that the 3 or so times this has been posted on Warseer it has been deleted as it's apparently an advert. Go figure.

Grimtuff wrote:Just as a side note, i'm finding this amusing that the 3 or so times this has been posted on Warseer it has been deleted as it's apparently an advert. Go figure.

That is funny considering he specifically states in the video that it is not an advert.

Schmapdi wrote:He attributes too much to bad PR.

The embargo, finecast price rise, and normal price rise weren't a problem because they all got announced on the same day. They were a problem because they happened.

I tend to agree

What GW will take from the video is don't put your bad news days all together because people Will get very annoyed some may walk away.
So spin it out and they will only grumble.

Another thought to consider....I wonder how Privateer Press recieved the video? I mean, alot of it was unashamed GW ass kissing.....don't get me wrong, I understand why he did that....kind of like, you deliver the bad news with a little pat on the back.....however/whatever his reasons though, his situation reminded me of a guy standing in front of two girls he really likes and trying to convince them he likes them both....

Ultrafool wrote:

mikhaila wrote:And since MWG is big online, no doubt that other retailers will be angered and boycott GW products and GW will have to rely on brick and motar stores and soon fail on to itself. Thats my theory.

I don't understand your theory. (firstly, GW won't cut someone off for offering something like this.) But why would you think other retailers would boycott GW?

Because it is unfair, GW products are very popular at MWG and many other gaming stores. If GW closes shop on them then they will lose business just because they told GW that they aren't liking the way they are running things. I would be pretty mad if I owned a small flgs and saw that happen, if GW can't take critism from a retailer that sells their product, then I have no business with GW. I know that GW will not cut off MWG, but it is fun to play out the what "if" card.

You're playing "What If?" with no basis of fact or knowledge.

-You don't have enough to complain about, so you have to make up a situation where GW treats someone unfairly? They haven't done anything to MWG, and won't. Most likely they might send a nice "thank you for your comments" letter.

-GW won't cut off MWG. GW are a business, they can ignore the criticism and keep doing business and making money. They same way MWG can be upset with GW and still sell GW product and make money.

-I've criticized GW quite a bit more harshly, and for many more years than MWG has been in existance. I'm still selling GW, and highly doubt I ever won't be. Especially them cutting me off for a little complaining.

-If you were actually another store, and saw MWG get cut off, you wouldn't spite yourself and cut off your own nose. Your a business, not a clubhouse. You sell GW models to pay the rent and put food on the table. If someone else got cut off from GW, I'd make sure I didn't do the same.

-Only way I've ever seen GW cut someone off is for violating terms of trading, or not paying their bills. Mostly not paying bills.


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Lord Castellan Mik wrote:Spot on guys... GW, grow up and mature in the business world... we now live in a global economy, heading for a world currency

The internet is the future, not brick shops

how many people have to explain it to you

Mik

I'd guess you don't have a good shop near you to appreciate the difference.) If by 'future', you mean 30+ years, then maybe I'll let the comment slide. My future is doubling the size of my shop this month and adding more gaming tables. Not going away for a least another couple of decades. (5 year old twin girls: 18 years until out of college, and lets not even think about weddings and dowries.)


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Delephont wrote:Another thought to consider....I wonder how Privateer Press recieved the video? I mean, alot of it was unashamed GW ass kissing.....don't get me wrong, I understand why he did that....kind of like, you deliver the bad news with a little pat on the back.....however/whatever his reasons though, his situation reminded me of a guy standing in front of two girls he really likes and trying to convince them he likes them both....

In retailing, it's not a zero-sum game. (Assuming you're doing it right. You can increase your sales of one game without decreasing another game's sales by an equal amount. Pack enough gamers into a store and their energy can feed off each other and suddenly everyone is playing 2 or 3 games. My GW sales are holding steady, PP is up double, FOW is up, and we are expanding into a lot of historicals.

A store can have good relationships with all of it's manufacturers. They like games in general, and not surprisingly, a lot of the guys making games like to play things other than what their company makes. I get a game of Warhammer in every couple of weeks with the US head of Battlefront Miniatures, and a lot of the guys at GW HQ were into historicals. No one cares if you sell other games, they mostly care about how well you sell their game.

seanzor wrote:Well GW stocks are still holding pretty steady. Look forward to seeing if/when anything will happen to them, but its doubtful.

GW won't take heed until it hits the stockholders and theres bitching and moaning at the shareholders' meeting.

As a stockholder I've already made my concerns known and received a response from Mark Wells. I'm really a very very minor shareholder but it was good to be heard.


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AgeOfEgos wrote:

Grimtuff wrote:Just as a side note, i'm finding this amusing that the 3 or so times this has been posted on Warseer it has been deleted as it's apparently an advert. Go figure.

That is funny considering he specifically states in the video that it is not an advert.

And he actually mentions direct competitors' names...

Get a TRIPOD...feth!!!!

agnosto wrote:

As a stockholder I've already made my concerns known and received a response from Mark Wells. I'm really a very very minor shareholder but it was good to be heard.

Mind filling us in on what he said? I think one of the major bugbears that the video highlights is not necessarily GW's complete silence on the issues but also when they do choose to respond it's either along the lines of telling people to effectively shut up and suck it up or it's basically calling major internet retailers like Wayland / Maelstrom 'freeloaders'.

GW have different faces for delivering news, info and comment to different people.

The "Finecase Yeah! Yeah!" kind of stuff is directed at the Trufans and n00bs.

They will have a completely different approach to communications with investors, and another style for communicating with business partners.

I don't know why the "freeloaders" comment came from. A bit unprofessional IMHO.

Kilkrazy wrote:

I don't know why the "freeloaders" comment came from. A bit unprofessional IMHO.

To be fair, that likely originates from the book learned term of "free rider" or "free loader"---which isn't really as insulting as the common term use. When I say 'free loader' in ever day speak, people picture bums sitting at home drinking beer while their wives pay the bills. To a CEO/Economics geek, they picture internet retailers providing deep discounts without having the upfront cost of door side expertise, sales and explanations.

Which, even though I disagree with GW's approach, I can understand. My closest LGS that I will buy from (Still an hour away!) is ran by a friendly, honest guy that is always ready to talk out armies, painting, etc. If I were to go in to his shop, take his time in explaining what the various boxes contain, how they play (Perhaps use his tables to play)----then purchase from online retailers---in a very real sense those internet retailers are 'free riding'. This is also the origin of most of the arguments concerning internet sales tax (Well, at least that's what the politicians say!).

Still, not a term I would use in public announcements.....but then again when has GW ever been good at PR?

Holy 21 minutes long, can anyone summarize?


My A.D.D. can't handle that much attention.

That seems inconsistent though Aegis

They were referring to Wayland who have all those things else GW wouldn't be dealing through them. At least that is how I understand it, and as explained in the video.

But it is GW and they only know how to communicate when it comes to stealing candy off the kiddies!


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21 minutes? Good lord in Nottinham above

I know you kids have ever shortening attention spans and there are no commercial breaks but really....

Basically Matt sucks up to GW saying they are wonderful, but:

The ring fencing of distribution is a bad thing
Don't do all the bad news in one go. Spread it out so no one gets upset
PP are also good

Kilkrazy wrote:

I don't know why the "freeloaders" comment came from. A bit unprofessional IMHO.

It came from a letter from the GW CEO Mark Wells. This is what was sent to the retailers like Maelstrom, Wayland and Miniwargaming:

http://www.facebook.com/notes/games-workshop/our-changes-to-european-trading-terms/227996923881812

Mark Wells wrote:...the simple fact is that European internet traders will not invest any money in growing the hobby in your country. Their model is to minimise their costs and free-ride on the investment of Games Workshop and local independent shops in creating a customer base.

So the exact term is 'free-ride' which does have a specific economic meaning, which AoE refers to, but still, pretty poor PR I think.

sorry Death Reaper didn't realise about the ADD
wait til you get to my age and the memory goes as well mate