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This is why I'm only going to buy finecast directly from a store in person so I can check it at the store, which is a good policy IMO.

My first finecast was a painboy. No one I've talked to can tell me what his saw arm is supposed to look like. Theres like an extra exhaust pipe that both seems right and wrong at the same time. Also the orderly doesn't have an elbow, just completely missing, and many of his tools are bent.

I've since purchased 2 Skulltakers from the GW website, about 4 months apart. The first one was fine. No issue.
The second... one of the sprues was filled with flashing. Mold lines everywhere. Also heaps of extra bumps to cut off. I resigned myself to a lot of work to get it in order, until I realised he had half a tongue. Then I checked the batch number... 000002.
Went to my local GW (cause I got no answer from the website) and they swapped it for me. This one, from batch 877000+ was fine. Not even a mold line.

Personally I just hate how brittle the models are. They aren't higher detail. Just look at the new flamer of tzeentch models up close. THATS detail (and I fear having to try and paint mine!).

I just got my first Finecast model, an Exhalted Champion of Chaos.

His helmet has a bubble right where the left side of the... Boba Fett/ Magneto split, ends.

And his legs are both broken at the ankles but I think that was just USPS.

The complete lack of Quality Control in regards to Finecast and Forge World products is astounding to the point of being laughably negligent.


A single figure is one thing, but when you need to do hours of repair work to your hundreds of dollars/pounds titan or Thunderhawk gunship, before you can even contemplate assembling it, is ludicrous. They really should be embarrassed to put out that kind of shoddy product.

I mean, it isn't like those extremely expensive kits are flying off the shelves. Checking the components ahead of time to save the customer the time and hassle is only expected. These are cheap plastic model kits. If you're forking out hundreds of dollars/pounds for something, you should be able to have reasonable faith that you're actually going to receive that several hundred dollars/pounds worth of product.

 DiRTWaL wrote:
This is why I'm only going to buy finecast directly from a store in person so I can check it at the store, which is a good policy IMO.

I'm glad I came across this thread before I actually went out and bought any Finecast models. I'm definitely keeping this advice in mind.

I have one 'fine' cast, Isabella von Karstein and that'll probably be my one and only crapcast. I felt like I was getting majorly ripped off paying so much for poorly done resin.

Like I'll be sticking with my old reliable metal Steel Legion army. If I need marines for my other army, I'll buy plastic and convert what I need too. If I want to feel like I'm being over-charged for something I'll go buy it from forgeworld.

I have been buying 40k minis since RT era. The first time I opened a fine cast mini it just looked and felt cheap and brittle. It's quality is what I would accept from a knockoff. The minis should be no more than $12 for ANY single figure. Quality control is also very poor. I imagine anyone paid to look for faults can't just put 80% of the product line into the reject bin, so the flawed product is pushed out onto he consumers.

And the bugs were supposed to have been gone by know. The Hive Tyrant to step gives my hope though. It went from metal to FInecast to nice reliable plastic. Maybe more of the models will do that.

I am not a tester or your employee GW. I am a Customer. If you want to use us like testers then I expect to be paid!

I only have one finecast as well, after seeing a few miscasts in store and deciding against them. I got Isabella simply as conversion fodder in the end.

Not without its flaws, but good enough for the purpose I wanted it for.


The connection to the base worries me though, seems too fragile and I expect it will break at some point...
This is also the quality I'd expect if I were to purchase any more in the future.

How do you tell what holes are supposed to be there and which ones need liquid green stuff?

The picture of how it's meant to look is how I went by it. 360 view is seemingly a godsend for figuring that out at times.

 wowsmash wrote:
How do you tell what holes are supposed to be there and which ones need liquid green stuff?

The easiest way is miscasts are shiny, like there's a layer of glossy varnish over them.

Ok so after several emails and telephone conversations I finally got a sorry. But this was only because I contacted trading standards and they were prepared to back me. I was paid damages and had my figure replaced.

People should not be prepared to spend vast amounts of time re sculpting, or driving too and from their local store to replace faulty poor quality goods.

The first emails they sent basically just said you need to make your own repairs due to the moulding process, if this is the case why charge £15 for a single model.

The thing that really gets to me is that us as fans have to pay these ridiculous prices as to maintain our hobby. My advice to you guys is 1. take pictures of every faulty model. 2. if you need to replace one mark the date and mileage to your store. 3. If you are in the UK contact GW directly and keep all the email replies. If GW are not prepared to pay for your expenses then go to trading standards they will be more than happy to assist you.

Don't be one of those people that just accepts crap, its your money so your should get the best for it.

and seriously £15 for what is at the end of the day a tiny piece of mass produced plastic..

To add, a good picture can also help you see the faults clearly that you might have otherwise missed until much later during painting.

That picture reminds me of another gripe I have about Finecast. It seems like a lot of the things are attached to the sprue in ways that make it difficult to remove without damaging the model. The sword is attached by the freaking tip... so you end up having to carefully remove it, and then do a little bit of your own sculpting work to give it a tip again. Freakin' grinds my gears I tell you what.

 Harriticus wrote:
Recently I noticed the Finecast lightning claws for Sternguards are warped/bent, even in the GW display pictures on their site....Makes you wonder what they'll turn out like IRL.

I noticed the same thing with the lightning claws,(combi plas looks AWFUL btw) and lol'd It's like, they had to have seen it, and thought, "it's ok, they'll pay for it, they always do" It's almost like they know, but just pretend like it's not a giant elephant sitting in the room, meanwhile, everyone pretty much hates finecast. I mean, my Bjorn(one of the more expensive fincast models.) came in with totally jacked up claws for his ccw hand, and his smoke launchers looked like they were split right down the middle, but barley hanging on. I had to get a vehicle smoke launcher, and use spare Termie lightning claws paired in threes for each "finger" and Ragnar had a bubble on his sword. Failcast sucks, I mean, 5 Wracks for $33? Grotesques in single blisters for $22? Even assuming the quality was good/consistent, price is hiked up to unaffordable levels IMO. I think it's a business strategy (aren't they all?) in that they won't sell Finecast to retailers, so you will never see it for a discount, hence, more money directly to them, or so they think.

The only one I got that wasn't bad is Eldrad Ulthran. Got the mangler for Christmas last year and it really failed. After painting and completion, kept in my hobby room, it slumped down. To heavy for the weak legs. When I told GW the guy basically called me a liar saying he had 2 sitting on his mantle and they hadn't sagged at all. Oh well, I pulled mine apart and green stuffed the NG belly and mounted mounted them on seperate bases. Problem solved, no more sag and I now have 2 manglers. But seriously this should have been a plastic kit. My incubi and mandrakes were horrible and they sent me new boxes which were better but still not great. My wrakes are good but this hit and miss crap needs to stop, it costs them more money to replace bad stuff.

Well first off, I call it Finecrap. I think this are the worst pieces of feces GW has ever been associated with. Given the price to return on it - it has to be costing them in profits.

Two people I know well attended the Gamesday in the UK. One of the grips/questions that asked several GW and FW employees pertained to this failure of a product.

One of the employees stated that the resin material would be replaced with another product similar to that of the FW resin. (BTW anyone notice the first releases of this year’s specials models were all Finecrap - later replaced by real resin.) He said this was due to the massive amounts of criticism, lower sales, higher than average returns – so this has to be costing them in profits.

Three of my four FW models that I got had major issues (at least for what I paid for them - non-Ebay/FW prices.) One of my friends got the Angron model – he’s loving it - but its miscast and it’s expected to be a month before its replaced. Not sure if it is Finecast or not.

I’m still pissed about the 25th Anniversary model that I got. It was horrendously terrible. I bought 8 (several for friends in Afghanistan) 2 for myself. But I think this was covered in a few other sections. I felt ripped off by GW.

Their marketing and customer service skills have gone downhill as late too. But this is also another argument for another place – regarding prompt shipping and accuracy in orders.

One for one in the stores and the free replacements off the online/phone orders is still pretty darn good.

I wish GW would look at these Kickstarters - and in particular - how these companies like Mantic and others are listening and interacting with the customers to mkae both sides happy.

I like your product - I like the way you do business - please take my money vs. that product is available in limited supplies and you sign your firstborn's soul on this line here. Oh, you'll probably hate the line and complain but who cares we overcharge anyway.

I am doing everything in my power to avoid Finecast, and it's so far been completely successful. For special characters, I just do my one conversion, especially for Space marines because of the cross-compatibility of all their bitz. I can literally make my own Lukas the trickster for my SW in bitz- even at the exorbitant online prices- for less than the Finecast version of the actual model.

The other is scrounging on Ebay for metals. I have absolutely no problem buying off ebay versus the local store. My local store carries other lines than GW products, so I will buy those instead.

Yeah, with SMs... screw Finecast unless you really love the model. It's easy enough to kitbash the plastic kits for not much more, plus you'll get some handy extra bits. Managed to save myself $20 with a plastic Draigo. (That's right, I decided to make some Paladins after they got nerfed. I think I'll do a triple Falcon army next!)

Stay on-topic, avoid being rude, don't spam the thread. Thanks.

 felixander wrote:
My theory is that they just keep mailing out the Failcasts that people return to them haha I decided awhile ago that I will not by any "Fine"cast for any reason. Modding all my special characters or buying old sculpts.

That's interesting, sending them until they find that nice guy who is ok about fixing them, who knows.

Anyway I don't own any finecast model and am not going to, I buy used metal or convert plastics.

GW should go plastic wherever possible.

I'm 1 for 2 on finecast,

Vindicare assassin came out clean, but my Trazyn the Infinite was a mess, both hands were garbage, his staff was warped and floppy, the cape was full of bubbles, while the chest was garbage. Not wanting to drive back to the FLGS, I set to using green stuff to fix the errors. It just makes me happy to have a few extra metal characters lying around so I don't have to worry about their finecast equivalents whenever I do get around to building/painting.

The core problem of finecast:

1. We need to replace metal as the cost of it is prohibitive.
2. So we will replace it with resin and immediatly make 17$ figures cost 25$. Your welcome for the cost containment. GW is always at your service.
3. We understand that most people are not happy with the quality of our finecast. But that should be easily solved by you purchasing some liquid green stuff and resculpting the model yourself to the quality level you require.
4. If you have this concept that you don't want to sculpt figs you can send it back and we will replace it.
5. We will now produce quality single figure plastics to thumb our noses at you destroying the illusion of the need for finecast.

This at its core is the burning anger/resentenment of finecast and what makes me physically ill everytime I read the GW koolaid that this is high quality.

First Finecast model I purchased was my Emperors champion. I had heard from my friends that finecast was 'extremely detailed and pretty'

Upon opeing the pack his sword was bent and had weird holes all over it. His Laurel wreath was a mess of resin and his boots were basically blobs of resin glued to the base in place of his feet.

It looked like they gave a kid a chisel and some matches and set him to work on a lump of resin until it faintly resembled a Space Marine.

After many hours working with Greenstuff and liquid greenstuff it looks normal, apart form his boots which still look blobby.

 Marshal Farrow Calahan wrote:
First Finecast model I purchased was my Emperors champion. I had heard from my friends that finecast was 'extremely detailed and pretty'

Upon opeing the pack his sword was bent and had weird holes all over it. His Laurel wreath was a mess of resin and his boots were basically blobs of resin glued to the base in place of his feet.

It looked like they gave a kid a chisel and some matches and set him to work on a lump of resin until it faintly resembled a Space Marine.

After many hours working with Greenstuff and liquid greenstuff it looks normal, apart form his boots which still look blobby.

After 5 minutes talking to Customer Service, you would have had a brand new model on the way.

This is really not the way to deal with finecast faults. The odd airbubble? Sure, it takes a couple of minutes to put some liquid green stuff or even superglue in it and smooth it over. The amount of miscasting you were describing is just unacceptable. Calling GW would have been the right thing to do.