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I don't really want GW to die, just stop screwing us over and making bad decisions so they'll be around longer.

BrookM wrote:Oh-ho-ho, you're funny today. Set the example and sod off, if you preach the word then follow it to the letter.

Oh, but I am. For one thing, all the miniatures I've bought in the past two months have been secondhand, the majority of those over 20 years old. I am not supporting Games Workshop financially at all. A separate tangent is the estimate that over half of the Squats and other Rogue Trader era figures that I buy from ebay are likely recasts (of course, I purchase them bona fide, in good faith).

Second, I'm not advocating that I or anyone else stop playing. Me playing 40k doesn't have a significant effect on GW finances (aside from the negligible advertisement value if I happen play at their stores). Me not buying Leman Russes, Valkyries or Hellhounds on the other hand has a measurable, though infinitesimal effect on their finances. I have, as you so eloquently put it, "sodded off" from being a Games Workshop customer.

Thirdly, even if I were inclined to leave all aspects of this Games Workshop hobby behind me, there is still no need for me to actually leave these forums, even though you'd obviously prefer it. I still buy Heresy miniatures, I still collect Mercenary Warjacks, and as long as Dakka is not a GW-exclusive forum, I have every right to be here. So you're just going to have to swallow your disappointment.

I just skipped a lot of this thread since I actually should be working on university stuff for a while now.

I'm not going into the legal issues here but I just wanted to add, when I came to my local GW on the same day Planetstrike came out he told me, that he had one (1) bag of the new craters left and wanted me to buy them. I refused since I don't have the space for a gaming table, so he told me again that this would be his last batch.

As sad as this situation is for all of us, I want to thank H.B.M.C. for doing this. Epic Win, dude.

Just looking on the Blastscape page on the GW website:

Availability: No Longer Available

Read into that what you will, but I seriously doubt that they sold out...

H.B.M.C. wrote:Ok, just got back.

Manager opened up the latest issue of WD and pointed out the tiny fine-print disclaimer where it says that promotional picures are for display purposes only, and that products may vary from those shown.

...

Also, there doesn't seem to be any disclaimer to that effect anywhere obvious on the website (and I did trawl through all the legal pages) - pretty poor effort to use a disclaimer in a catalogue that noone buys anymore.

P.S. Hi everyone!

Availability: Usually ships within 24 hours.

Err, that's what I got.

Wasn't the word that most were recalled?

Sidstyler wrote:I think you guys have missed the point here.

I stated to them from the outset:

1. I did not buy it from them.
2. I had no receipt showing purchase.
3. I brought the items in the box Maelstrom had sent them to me, with their details on two different sides of the box.

He offered me the refund anyway. And he didn't give me cash, it was simply put onto my credit card.

If this is true then the fault lies entirely with GW, he didn't steal gak, and rofl@ anyone claiming he did.

EXACTLY.

So everyone needs to CALM DOWN now, and STOP with the personal insults.

Sidstyler wrote:

Availability: Usually ships within 24 hours.

Err, that's what I got.

Really? that's interesting... perhaps it's been pulled by GWOZ and not GWUS (yet), though there has been many a time that GWOZ were understocked of new releases, so I suppose I shouldn't write off the possibility of it being sold out...

BrookM wrote:I also bought mine off Maelstrom and went to the GW store yesterday for replacements, the manager said no problem and gave me a new bag after personally checking the contents. IF I were to do this through Maelstrom I'd never see replacements. GW is responsible and like the fine people they are, they took responsibility yesterday with good grace and spirit.

We get it: GW can do no wrong in your eyes...

CT GAMER wrote:

BrookM wrote:I also bought mine off Maelstrom and went to the GW store yesterday for replacements, the manager said no problem and gave me a new bag after personally checking the contents. IF I were to do this through Maelstrom I'd never see replacements. GW is responsible and like the fine people they are, they took responsibility yesterday with good grace and spirit.

We get it: GW can do no wrong in your eyes...

Ah, there we go again.

Typical GW,they seem to cock everything up.

H.B.M.C. wrote:

I stated to them from the outset:

1. I did not buy it from them.
2. I had no receipt showing purchase.
3. I brought the items in the box Maelstrom had sent them to me, with their details on two different sides of the box.

He offered me the refund anyway. And he didn't give me cash, it was simply put onto my credit card.

You didnt state this in your post though.

I retract calling you a theif.

While you're correct in that he didn't state it originally, you certainly didn't ask for details for launching the personal attacks.

Going off half-cocked and jumping to conclusions will often times lead to self-inflicted gun shot wounds and long falls...

At this point, I'd prefer if this could be kept on topic.

1) Reports of 'official' GW actions regarding the 'defective/inferior' product
2) Reports of 'high quality' blastscapes (i.e., one with ridge detail on the escape pod exhaust tubes)
3) Reports of GW recalls and or re-issues

All aboard the fail boat. Sigh. Thanks for the fair warning, never shall these runny-nose-turned-terrain pieces be bought by anyone I know if I have anything to say for it.

Rico.

I have had a situation in which my local FLGS GW affiliate mentioned to me that one of the "requirements" (for lack of a better word), is that if someone returns a still sealed product, or one that has obvious errors/mistakes in it, to accept it back on GW behalf with no questions.

I looked at him, asked then "If I buy something off Ebay for 1/2 price, and bring it in to you still sealed, you would HAVE to take it back?"

He said he did have to, and would I please never use this power for evil.

Just wondering if anyone else out there has heard similar?

Eh, haven't heard of that really. I once traded in a NIB Kroot carnivore squad I bought on eBay at my FLGS that I didn't need at the time, they gave me store credit and put it on the shelf since it was still wrapped. Never had to make a return.

I agree they are not the best I've ever seen or bought, but they are also only $20.They make a good addon or start to expand your terrain fields.The original ones are the proto's and as anyone knows the following runs are never as good.I will send pics of mine once I finish.Yes I will be adding bits to increase the looks.

I bought 2 sets of these on Friday. Started reading this post and actually looked at blastscapes. Depressing!

I will keep and add to moonscapes. Not happy that they advertise in WD one thing and actually sell something a bit different and less detailed.

OTOH, I bought the Temple of Skulls. That is one impressive piece. Nice detail and something non-SM, lol.


Automatically Appended Next Post:
To add insult to injury.

WD showed these were supposed to sell July 4th. They were pushed back 2 weeks and we get these. I can only assume the first batches were worse and GW had them remade at a cheap facility, quickly.

GW had to have seen the quality and still released. They dropped ball, instead of just announcing a manufacturing problem.

These were sold to stores as a limited run, like a lot of thing.

As for buying things "second hand" as a way to screw the man, you're likely only a step away from the economics. The ability to re-sell GW product at a decent price is one reason this hobby is so dynamic. Try that with your old Magic collection. Those who sell their older stuff have cash freed up to buy new stuff.

Also, Games Workshop independent stores are not required to take back all GW product, or even GW product they sell! They set their own return policies like anything else, hopefully something sensible. GW company stores tend to take back just about anything GW. I've had customers try to return GW product with me, bought at other stores, and I've declined the opportunity. They were surprised at this, which I found very strange.

**Disclimer:** I am not writing this with any feeling other then my own side of things. I am not angry just voicing an opinion. So I am not trolling and looking for trouble.

Well I am sorry to see so many people feel as if they are getting shafted by this...because, well, they did get shafted.

It is a crappy product and them pointing to some disclaimer in a WD as their only means of defense just stinks of shadiness. I am glad the store who did this to HBMC got swindled for the money. To me it doesn't matter if it was meant to or not I think at that point the staffer was bringing it on himself for acting like an a-hole. I know HBMC didn't do it with intent to mislead but I still give you congrats for getting more then what was due.

Having worked as a manager in retail for more the 10yrs I can honestly say that the company hardly takes a hit when something comes back as "defective", so to speak. They get compensated for it in one way or another.

If you are not happy with the product, take it back to GW. GW has the final say on what gets put out, IMO, so they are ultimately responsible for handling the disgruntled customers. If you got it from a third party, still, take it back to GW. That third party has no way of controlling what GW allows to be put out as new official product until it is too late.

blackdiamond wrote:These were sold to stores as a limited run, like a lot of thing.

As for buying things "second hand" as a way to screw the man, you're likely only a step away from the economics. The ability to re-sell GW product at a decent price is one reason this hobby is so dynamic. Try that with your old Magic collection. Those who sell their older stuff have cash freed up to buy new stuff.

Also, Games Workshop independent stores are not required to take back all GW product, or even GW product they sell! They set their own return policies like anything else, hopefully something sensible. GW company stores tend to take back just about anything GW. I've had customers try to return GW product with me, bought at other stores, and I've declined the opportunity. They were surprised at this, which I found very strange.

GW sets their own return policies, THE MADNESS!!!

I would give some pretty funny looks if someone tried to sell me my stuff back to me, but GW doesn't seem to care enough to patch that hole.

Although I do not entirely agree with Agamemnon2, he makes some really solid points, and I do agree that it matters not if GW goes under. These are games people, and new games come out every year. Instead of trying to defend or understand every action GW makes, understand that they are a company that functions solely to get your money.

GW is not the only miniature company out there, diversify.

Nicorex wrote:

H.B.M.C. wrote:

I stated to them from the outset:

1. I did not buy it from them.
2. I had no receipt showing purchase.
3. I brought the items in the box Maelstrom had sent them to me, with their details on two different sides of the box.

He offered me the refund anyway. And he didn't give me cash, it was simply put onto my credit card.

You didnt state this in your post though.

I retract calling you a theif.

Really .. you do ... that is so big of you - ignoring the fact of course that you didn't check GW policy on returns of bad product and that this is standard business practice for most industries. Jumping in with a over-reaction with a minimal knowledge of the topic whilst full of righteous indignation is so very typical of the internets. I won't retract my initial thoughts however - you are still an idiot, as is the other person and as for the "lawyer" giving his opinion I hope never to be one of his clients.

Very big of you on the retraction though - I am sure he will rest soundly tonight knowing your opinion on this topic has changed has changed.

blackdiamond wrote:As for buying things "second hand" as a way to screw the man, you're likely only a step away from the economics. The ability to re-sell GW product at a decent price is one reason this hobby is so dynamic. Try that with your old Magic collection. Those who sell their older stuff have cash freed up to buy new stuff.

Depends on what you buy, really. The RT-era Guard and Squats I favor are likely either recasts or models that have switched hands a dozen times over the past twenty years. It's likely that the last time GW saw any profit off them was when MC Hammer was still a major name in the music biz.

I'm tempted to get the blastscapes and paint it up. I think a decent paint job could make this £12 bag of terrain really shine.

It's an absolute bargain regardless of the different of quality. Forge World would charge £30-£40 for EACH crater.

GW aren't stupid, they know charging too much for craters would see the gamers laughing at them as they make their own. But £12 is the perfect price point for a splash purchase, ok so the quality reflects that, but I wouldn't spend any more then £12 on craters even of the craters were the advertised quality.

Agamemnon2 wrote:I think buying anything at all from GW is indefensible, whether directly or via discount retailers. I believe the company deserves to die.

I am sure the feeling is quite mutual. If you hate GW STFO threads about them. You hardly ever contribute in a positive way. If I got on here and said I hope Privateer Press dies, I'd be warned or banned. Not to mention the flurry of posts saying what a noob and idiot I am. You need to grow the hell up man, no one cares that you hate GW so much. Even the most hard core player still loves the game itself, which you can't even manage to do. You are a bad influence who make all threads you post in hostile.

porkuslime wrote:I have had a situation in which my local FLGS GW affiliate mentioned to me that one of the "requirements" (for lack of a better word), is that if someone returns a still sealed product, or one that has obvious errors/mistakes in it, to accept it back on GW behalf with no questions.

I looked at him, asked then "If I buy something off Ebay for 1/2 price, and bring it in to you still sealed, you would HAVE to take it back?"

He said he did have to, and would I please never use this power for evil.

Just wondering if anyone else out there has heard similar?

No such requirement. Whatsoever. Not in print, and never been asked of me, or my stores. I've dealt with GW since the first day they sold to US stores directly. It's not a requirement.

However, GW always replaces bad products. So if someone brings in sealed and defective product, sure, most stores will take it back. Then GW replaces the product. The FLGS takes no loss. Now, the whole "If I buy something off Ebay for 1/2 price, and bring it in to you still sealed, you would HAVE to take it back?" thing, who cares? The guys that sold it on ebay could have returned it, the guy that bought it could return it, and the store that swaps it out gets remibursed. GW sold it originally, it's defective, they take it back. GW wants the defective product replaced.

I actually love replacing bad models. Bring all yours by to my store, please! GW rarely wants the defective box returned, and tells me to keep them for my modeling classes or bitz boxes.

Personally I haven't seen the blastscape pieces, as the store I work at is small and so doesn't stock such things all the time . . . however even as a staff member I am shocked by this lack of quality, and will talk to my manager about it when I see him next.

But this doesn't stop the fact that GW still makes awesome scenery pieces, don't let one bad batch put you off the scenery. For example, the new Battlescape piece of scenery looks awesome! On par with the Temple of Skulls, and only £15 . . . an awesome deal if you ask me . . . but then I'm biased . . . but just look on the website, in WD, anywhere that has the pictures . . . it looks awesome!

Marshal2Crusaders wrote:I am sure the feeling is quite mutual. If you hate GW STFO threads about them. You hardly ever contribute in a positive way. If I got on here and said I hope Privateer Press dies, I'd be warned or banned. Not to mention the flurry of posts saying what a noob and idiot I am. You need to grow the hell up man, no one cares that you hate GW so much. Even the most hard core player still loves the game itself, which you can't even manage to do. You are a bad influence who make all threads you post in hostile.

I don't "hate" GW. Hating something that's not a person is scarcely logical. I don't go around hating McDonalds or Greenpeace, either. This isn't about hatred, but rather about the simple economic judgment of value-for-money. I don't have strong negative feelings towards the game either, though it is fair to say I lack positive ones for it, as well.

I'm flattered that you imbue me with some mythical rabble-rousing ability, but really, Dakka has never needed my help at being a hive of conflict. Just look at the sensible and non-confrontational way they treated poor HBMC getting his money back from GW for a product he purchased at Maelstrom. I am not the problem with this forum, though I'm sure people of your ilk would thus vilify me.

And for the record, next time you feel the need to attack me with so grossly inaccurate a slander, spare myself the trouble and yourself the humiliation and kindly don't. Have a nice day.

What concerns me now is that I returned two sets - one opened and one completely untouched and in the bag. Is that manager going to take my untouched one and put it on the shelf with the other two I saw there and sell them again?

Gareth wrote:I'm tempted to get the blastscapes and paint it up. I think a decent paint job could make this £12 bag of terrain really shine.

It's an absolute bargain regardless of the different of quality. Forge World would charge £30-£40 for EACH crater.

GW aren't stupid, they know charging too much for craters would see the gamers laughing at them as they make their own. But £12 is the perfect price point for a splash purchase, ok so the quality reflects that, but I wouldn't spend any more then £12 on craters even of the craters were the advertised quality.

You seem to be living in a world of overpriced goods then mate. These pieces in the quality they have chose to sell them in are hardly worth 10$, let alone 20$. I assume you would be GW's target audience, because there seems to be practically no one in this thread that honestly believes these pieces are even worth buying, let alone at the price GW has set. Whether a mistake or purposeful, these pieces are simply below the quality that they should be. A bit of detail llot is not what we are talking about here, these are almost a different product. If I bought a sandwich with avocado and turkey, but got a pepperoni and mayonnaise sandwich I would sure as hell cause a fuss about it.

You also compared GW(FW) to GW for a second there... think about it man... just think.


Automatically Appended Next Post:

H.B.M.C. wrote:What concerns me now is that I returned two sets - one opened and one completely untouched and in the bag. Is that manager going to take my untouched one and put it on the shelf with the other two I saw there and sell them again?

I would actually request that these pieces would be sent back directly, because the problem is not with the fact that I do not like it. The piece is officially a blunder, and resale would be atrociously un-professional. Call GW headquarters if your local store does not listen. As soon as 12 stores have gotten this response, and it is recorded on DakkaDakka, you will begin to have a serious E-mail to send to GW corporate, screw what the red-shirts have to say.