Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

Kirbinator wrote:

Cosmic wrote:They really do offer exceptionally good customer service. I ordered some Necrotic Flesh once. They didn't have any in stock, so they offered to give TWO Colour Primers in replacement. They were so very apologetic and friendly, even offering to give a can of Quickshade as a replacement, too!

That's how you look after and keep customers, folks.

Could you imagine if Privateer Press handed out free minis when something was out of stock?

they couldn't because they would be out of stock of what ever freebies they are handing out because they have no stock of miniatures. a miniature company with no miniatures does not stay in business long. not really sure why they had such an issue in the first place, its usually a bad omen when you can't keep your product stocked. even if it is selling like hot cakes, you adjust production to match the demand. hire more people to keep the plant running to meet demand, create more copy moulds to push more mini's out. having your stock run out for several months shows lack of oversite by management.