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 Stormphoenix wrote:
Its just Dakka as a community is one of the most rabidly anti-GW I've ever seen.

I always love statements like this. They completely preclude the possibility that a lot of people may not be liking GW right now in general and for valid reasons, undermining anything Anti-GW as 'rabid'. Hooray for subtle absolutionist slights.

Anyways, there is nothing wrong with sending the letter, though there may be little net result it is doing something. However, the best thing that can be done, as has been stated by others, is to vote with your wallet.

 redthirst wrote:


This has nothing to do with our discussion about your falacious comparision of a 40k gamer deciding to not buying GW to someone who'd never buy a Ferrari anyway deciding to not buy a Ferrari, but whatevs, I'll bite.

Sure it does. That is the context.

Guy A says he's dissatisfied with GW and will write a letter. Guy B responds that letters won't change things, he ought to "vote with his wallet" and not buy GW stuff anymore.

Guy B is clearly wrong for the reasons I outlined.

 redthirst wrote:


I'd imagine that if a large percentage of people who were spending money on GW quit doing so then they'd probably notice it. Do it enough and even the most stubborn business will decide that whatever they're doing isn't working.

Large percentage =/= 1 or 2 guys boycotting. If you have a system that you can rely on to actually make a large (>50%?) percentage of GW customers follow your lead, we're talking about something else entirely.

 redthirst wrote:


GW may think that kids buying one or two sets are the foundation of their business, but I imagine that the only reason those kids get interested in the first place is because they saw a game (at least, that was my experience). No repeat customers playing the game means less of those kids buying one or two sets and then quitting.

Speculation.

Moreover, GW most probably has data indicating the exact opposite, or they wouldn't be closing all those battle bunkers and focus on one-person stores with only tiny demo-tables for newbies, and (!) report rising profits.

 redthirst wrote:

It's obvious GW cares about 1 thing: money (which is only proper - they are a business), but they don't seem to recognize that there is any sort of link between keeping their player base happy and making money - and maybe there isn't, which is why they've ignored the letters and the forum grumbling etc. because, at the end of the day, most of the people that bitch and complain still go out and buy all the new toys GW puts out.

Perhaps. But walking away won't change the company. Writing letters likely may not either, but it's an effort to do. If walking away from GW makes you happier because there is no (or not enough) enjoyment for you in their products, do it! But walking away with the intent of changing GW (and presumably coming back if they change) is a gazillion-times more far-fetched than writing a letter with the intent of changing GW.

 redthirst wrote:

I don't have a dog in this fight because GW's practices don't really bother me that much (though it'd be nice to be able to get a game of 40k on as easily as it was a decade ago), but if I had to choose between getting letters or losing money I know which one I'd pick and I know which one would more likely make me reevaluate my business model.

Again, your personal decision and how it affects you is something other than trying to influence a large, publicly listed business (which isn't a 5-guy start-up either btw.).

And even if you run a 5-guy start-up, you will not kiss up to every random whim and complaint of every single (potential) customer who might voice their concerns. Trust me. You won't. Or you won't be in business more than 5 minutes. If in doubt, you're most probably going to listen to the feedback of customers who DO spend money.

 MajorTom11 wrote:

 Stormphoenix wrote:
Its just Dakka as a community is one of the most rabidly anti-GW I've ever seen.

I always love statements like this. They completely preclude the possibility that a lot of people may not be liking GW right now in general and for valid reasons, undermining anything Anti-GW as 'rabid'. Hooray for subtle absolutionist slights.

Anyways, there is nothing wrong with sending the letter, though there may be little net result it is doing something. However, the best thing that can be done, as has been stated by others, is to vote with your wallet.

I agree MT, that people seem to bash Dakka as some anti GW establishment, when in reality the VAST majority of this site is dedicated to GW and has very little to do with complaints about them.

The reality is that complaints are louder than compliments. Some marketing study done a while back showed that on average, if a customer has a good experience at a business, they'll tell 1-2 people about it. However if they have a bad experience they will tell 5+ people about it. It's just our nature.

For every 1 person who complains online about GW, there are likely 10 others who are completely happy with them. The difference is that happy customers don't often sing praise for a company on a whim, and why should they?

No one should be posting that GW's local manager did a great job explaining a new release. That is his job. He is getting paid to do it. People should not be getting compliments for doing what they are paid exactly to do, and as consumers, in most cases, we recognize that and leave it alone.

True customer service should strive to have fewer complaints rather than more compliments. Complaints resonate with people far more. Some companies go out of their way to fix those complaints, and to learn from them so that there are no complaints for the same thing in the future. Other companies look at how many people complain vs how many people buy and decide they can afford to widely ignore those complaints(and I'm not just talking GW here).

At any rate, Dakka is most certainly not anti GW, nor is Dakka some single entity with a single opinion. The amount of anti GW posts here is quite minimal compared to the amount of posts in support of GW's PRODUCTS, as evidenced by the myriad sub forums we have dedicated to GW games and models.

People keep focusing on the whole MTG rotating thing making it expensive, but that's only an issue if you want a top tier deck and you want to keep up with standard format, and you probably buy cards second hand from dealers. There's no need to do this if you don't want as there are many formats to choose from. In fact, almost no mtg cards are not legal in one format or another today, regardless of age. Furthermore, to meet the minimum requirement for a reasonably sized Warhammer game you have to lay out a fair bit, unless you go all non-GW which I think doesn't address the point those claiming 'it isn't so expensive'. A mtg deck can cost very little, even a moderately competitive standard deck need not cost much with some careful trading. If you just want to get on the Internet, copy the latest Tournanent winning deck and go to online traders to buy all the cards, then yes it will cost a lot. If you don't like that, then use some imagination, make something different and trade for cards and make something cheaper for a lot less.

So mtg 'rotate' their sets in one format only every couple of years. Not like GW who 'rotate' their rulesets every four years and beginning another tedious cycle of codex releases making the old ones redundant. In which they do, in fact, make older things obsolete or at least unfavourable to competitive players (as we are trying to compare to the competitive mtg player). I used to play Dogs of War and Chaos Dwarves, if only I had played Squats to complete the holy trinity. But there's also the many games that GW have made and then ceased. Which it isn't unreasonable to expect people not to play long discontinued stuff in your corporate shops, but mtg cards from 20 years ago are still playable in Wizards sponsored events.

I don't see why mtg is criticised for 'rotating' sets which only affects one of many formats that they support. But these people then praise GW who rehash their rulesets and write off all the books you already owned making them not game legal anywhere but your own home/club. The only place you can play older GW games is with mates at home, they don't support them at all and would actively prevent you playing them in store.

How many mtg cards can you 'officially' use from 20 years ago? Most, in commander or legacy/vintage formats. How many books and models from 20 years ago can you 'officially' use from GW? None of the books and a lot of the figures you cannot because they just don't fit the game unless you 'counts-as' or convert them. So they are obsolete, there's just a work around if you have a willing opponent. Many mtg cards are as game legal now as when they were printed.

Coutning down the days until i walk into Walmart and see GW products for sale in the toy section. I wouldnt put it pass them to do so. They turned it into video games made a movie that sucked (that i also bought at walmart lol). Its just a matter of time before the once underground hobby breaks the mold and jumps ship to big box retailers. Until then i would be happy with what products they do offer now. Because when they do cross over the lack of detail and care put into the game will be gone.

 Zweischneid wrote:

 redthirst wrote:


This has nothing to do with our discussion about your fallacious comparison of a 40k gamer deciding to not buying GW to someone who'd never buy a Ferrari anyway deciding to not buy a Ferrari, but whatevs, I'll bite.

Sure it does. That is the context.

Guy A says he's dissatisfied with GW and will write a letter. Guy B responds that letters won't change things, he ought to "vote with his wallet" and not buy GW stuff anymore.

Guy B is clearly wrong for the reasons I outlined.

Clearly? Hardly.

The "reasons you outlined" are fallacious because there is a significant difference between a customer who quits being a customer and a non-customer who was never going to be a customer anyway.

 Zweischneid wrote:

 redthirst wrote:


I'd imagine that if a large percentage of people who were spending money on GW quit doing so then they'd probably notice it. Do it enough and even the most stubborn business will decide that whatever they're doing isn't working.

Large percentage =/= 1 or 2 guys boycotting. If you have a system that you can rely on to actually make a large (>50%?) percentage of GW customers follow your lead, we're talking about something else entirely.

When did I say 1 or 2 people boycotting GW was going to change the world? When did I say I was leading the charge to do so? All I said was that a current GW customer who stops buying their products means more to them as a business than someone who was never going to be a customer who doesn't buy their products and that X GW customers deciding to not buy their product will do more than X GW customer writing a letter and continuing to give them money.

 Zweischneid wrote:

 redthirst wrote:


GW may think that kids buying one or two sets are the foundation of their business, but I imagine that the only reason those kids get interested in the first place is because they saw a game (at least, that was my experience). No repeat customers playing the game means less of those kids buying one or two sets and then quitting.

Speculation.

Moreover, GW most probably has data indicating the exact opposite, or they wouldn't be closing all those battle bunkers and focus on one-person stores with only tiny demo-tables for newbies, and (!) report rising profits.

Call me out for speculation then speculate. Nice.

 Zweischneid wrote:

 redthirst wrote:

It's obvious GW cares about 1 thing: money (which is only proper - they are a business), but they don't seem to recognize that there is any sort of link between keeping their player base happy and making money - and maybe there isn't, which is why they've ignored the letters and the forum grumbling etc. because, at the end of the day, most of the people that bitch and complain still go out and buy all the new toys GW puts out.

Perhaps. But walking away won't change the company. Writing letters likely may not either, but it's an effort to do. If walking away from GW makes you happier because there is no (or not enough) enjoyment for you in their products, do it! But walking away with the intent of changing GW (and presumably coming back if they change) is a gazillion-times more far-fetched than writing a letter with the intent of changing GW.

Money is the bottom line. Losing $1,000,000 in profits will do a hell of a lot more to change how a business thinks than getting 1,000,000 angry letters with no effect on the bottom line.

 Zweischneid wrote:

 redthirst wrote:

I don't have a dog in this fight because GW's practices don't really bother me that much (though it'd be nice to be able to get a game of 40k on as easily as it was a decade ago), but if I had to choose between getting letters or losing money I know which one I'd pick and I know which one would more likely make me reevaluate my business model.

Again, your personal decision and how it affects you is something other than trying to influence a large, publicly listed business (which isn't a 5-guy start-up either btw.).

And even if you run a 5-guy start-up, you will not kiss up to every random whim and complaint of every single (potential) customer who might voice their concerns. Trust me. You won't. Or you won't be in business more than 5 minutes. If in doubt, you're most probably going to listen to the feedback of customers who DO spend money.

I imagine I'd be more likely to listen to the feedback of people who stopped giving me money because they were dissatisfied with my business than the people who bitch about it while still continuing to give me money.

I mean, it's obvious I don't need to change anything for the people that just keep giving me money, so why bother changing? It's the people who used to give me money but then stopped that I'd need to change my business for if I wanted to get them to start giving me money again.

 Jehan-reznor wrote:
Comparing Finecrap to a Ferrari, what a screwed up analogy.

Yeah too right
It's normally compared to Porsche.

 cincydooley wrote:
I always read about this whole, "GW doesn't care about repeat business" and "GW doesn't care about the older collector."

Doesn't Apocalypse and it's original intent sort of spit in the face of that assertation?

No it GW spitting in are faces. Epic tells us so, you know the game in a scale that works for Apocalypse size game. But, guess what it didn't make as much money as there main lines, so we get the joke they now call Apocalypse.

spam deleted.

Reds8n

spam deleted.

Reds8n

 Zweischneid wrote:

 redthirst wrote:


Businesses care about lost customers. They want to know why the customer quit spending money with them and they want to get them back.

Because someone who is a potential customer deciding not to spend money on your products means a hell of a lot more than someone who was never a potential customer deciding not to spend money on your products.

So no, a person not spending money is =/= to any other person not spending money.

But how would you convince GW (or any company) that you are indeed such a potential customer (and not a never-would-even-consider-customer) if not by spending some money or, at the very least, writing a letter?

For all intents and purposes, you may well be a "never-a-potential-customer" unless you make the effort to communicate, as done by the OP.

I am not disagreeing that - academically speaking - there is a difference between these two types of customers you describe. For practical purposes, i.e. the information and "market signals" that'll arrive in Nottingham, there isn't.

It is called a marketing division, that how GW would know, just like every other company out there. It not some letter it is market research, that will do that. They be dumb to use letters from a very small %, in the first place.

Several posts edited or deleted.

Please don't spam the boards.

Noir wrote:

 cincydooley wrote:
I always read about this whole, "GW doesn't care about repeat business" and "GW doesn't care about the older collector."

Doesn't Apocalypse and it's original intent sort of spit in the face of that assertation?

No it GW spitting in are faces. Epic tells us so, you know the game in a scale that works for Apocalypse size game. But, guess what it didn't make as much money as there main lines, so we get the joke they now call Apocalypse.

I like using my 40k models that I've been accumulating for years in Apoc. I have no interest in buying a brand new model system to play Apoc.

So what you're saying is you'd prefer if GW did an entirely different scale for their Apoc games. Got it.

If you do write a letter please be polite. And formulate it like this.

Dear Games Workshop.
I am writing this letter, to thank you for introducing me too the hobby.
MY friends and I started gaming after visiting one of your stores,
Sadly the store has reduced in size, and gaming there is no longer viable,
Forcing us to play at an independent store.
Whilst endeavoring to stay loyal and buy only GW products, to fill out, and paint my three armies.
This has been made harder by annual price rises, and product reductions. I understand market forces, but can’t believe a box of 5 is worth the same price as a box of ten.
I have forced to fill my armies with aftermarket figures, and accessories. My friends have joined other members of the community and are playing kings of war, and warmachine etc
I thank you again for introducing me to the gaming community, the ambiance is wonderful
My son and grandchildren are waiting for me so I have to go.
We have just bought them new armies for flames of war. And we have a game on bye .

See nice and polite

 loki old fart wrote:
If you do write a letter please be polite. And formulate it like this.
snip
See nice and polite

Feel free to use the tone but do NOT formulate it like that. Spell and grammar checks are a useful thing.

SheSpits wrote:
Coutning down the days until i walk into Walmart and see GW products for sale in the toy section. I wouldnt put it pass them to do so. They turned it into video games made a movie that sucked (that i also bought at walmart lol). Its just a matter of time before the once underground hobby breaks the mold and jumps ship to big box retailers. Until then i would be happy with what products they do offer now. Because when they do cross over the lack of detail and care put into the game will be gone.

Yeah, this isn't going to happen. Making a video game or two and a direct-to-dvd movie does not equal "going mainstream" and seeing Warhammer models in a Wal Mart. They've been making Warhammer videogames since the early 90s.

 pretre wrote:

 loki old fart wrote:
If you do write a letter please be polite. And formulate it like this.
snip
See nice and polite

Feel free to use the tone but do NOT formulate it like that. Spell and grammar checks are a useful thing.

Maybe but it's hard to post while laughing. So don't get your knickers in a twist over it.

Love an kisses loki

joe_deman wrote:
I don't know about you guys. But i didn't get into the hobby for its discount prices. I've always recognized that GW products are expensive. Even that they're more expensive that comparable games systems. GW has their reasons for their prices. and i don't care (that much). Within reason, i'll likely pay.

However, i was hoping to read something more in your letter about the rising hostility in GW staffers to hobbyists. I mean this literally. I know geek kids geek out and they're loud and rambunctious. But there has to be better ways of dealing with them than border line abusive behaviour. Also, never mind the kids (they're occasionally annoying). Mature hobbyists are being subject to similar behaviour. Being restricted about talking about non-gw game systems in store? Even games like monopoly or trouble? Really?! Perhaps these are isolated to the local staffers in my area. But... i somehow doubt it. No one is that douchy because they enjoy being horrible to almost everyone who's not buying their stuff at that exact moment. I talked with one opponent the other day who had been harassed at his local GW because the MOD had checked the logs and noticed he was using models that hadn't been bought in store. NOT that he was using other game system models or even extreme conversions, but that he was using GW models that hadn't been bought there.

REALLY, i am telling this story as i was told it. And knowing the individual he was talking about... i'm not surprised.

I would love it. LOVE IT if GW actually changed this draconian attitude towards business and just chilled for a bit. Personally i suspect this kind of attitude has come to the forefront with the public selling of the company. Now there are stock holders to be held accountable to

I have definitely seen a pattern in online accounts detailing borderline abusive staff members and threats towards longtime customers, however, as I have never experienced such treatment, in fact, my store owner has always been perfectly nice, (perhaps distant and superior, but never hostile) and so I decided that it was better left to those who have experienced such events to complain about them.


Automatically Appended Next Post:
Oh, and thank you to those that have actually given me feedback on the letter itself, as for my mark, I'd say that due to the number of complaints I don't have much higher than a D+ at this p0int

skink007 wrote:

joe_deman wrote:
I don't know about you guys. But i didn't get into the hobby for its discount prices. I've always recognized that GW products are expensive. Even that they're more expensive that comparable games systems. GW has their reasons for their prices. and i don't care (that much). Within reason, i'll likely pay.

However, i was hoping to read something more in your letter about the rising hostility in GW staffers to hobbyists. I mean this literally. I know geek kids geek out and they're loud and rambunctious. But there has to be better ways of dealing with them than border line abusive behaviour. Also, never mind the kids (they're occasionally annoying). Mature hobbyists are being subject to similar behaviour. Being restricted about talking about non-gw game systems in store? Even games like monopoly or trouble? Really?! Perhaps these are isolated to the local staffers in my area. But... i somehow doubt it. No one is that douchy because they enjoy being horrible to almost everyone who's not buying their stuff at that exact moment. I talked with one opponent the other day who had been harassed at his local GW because the MOD had checked the logs and noticed he was using models that hadn't been bought in store. NOT that he was using other game system models or even extreme conversions, but that he was using GW models that hadn't been bought there.

REALLY, i am telling this story as i was told it. And knowing the individual he was talking about... i'm not surprised.

I would love it. LOVE IT if GW actually changed this draconian attitude towards business and just chilled for a bit. Personally i suspect this kind of attitude has come to the forefront with the public selling of the company. Now there are stock holders to be held accountable to

I have definitely seen a pattern in online accounts detailing borderline abusive staff members and threats towards longtime customers, however, as I have never experienced such treatment, in fact, my store owner has always been perfectly nice, (perhaps distant and superior, but never hostile) and so I decided that it was better left to those who have experienced such events to complain about them.


Automatically Appended Next Post:
Oh, and thank you to those that have actually given me feedback on the letter itself, as for my mark, I'd say that due to the number of complaints I don't have much higher than a D+ at this p0int

Is that for spelling or composition?

I hope my spelling was fine, however, seeing as i spelled "point" with a "0" in that last post...

skink007 wrote:
I hope my spelling was fine, however, seeing as i spelled "point" with a "0" in that last post...

I tried not to notice

SheSpits wrote:
Coutning down the days until i walk into Walmart and see GW products for sale in the toy section. I wouldnt put it pass them to do so. They turned it into video games made a movie that sucked (that i also bought at walmart lol). Its just a matter of time before the once underground hobby breaks the mold and jumps ship to big box retailers. Until then i would be happy with what products they do offer now. Because when they do cross over the lack of detail and care put into the game will be gone.

I used to be able to walk into Waldenbooks and buy Rogue Trader and, later, second edition WH40K.

I used to be able to walk into Toys 'R' Us and buy Lord of the Rings. Pretty sure that you could walk into Walmart and buy the LotR game at that same time.

And, in me estimation, at least as much 'detail and care' went into those rules then as now.

The detail on the miniatures has improved - but the difference in detail on the miniatures has as much or more to do with improvements in materials as anything else.

Modern putties hold finer detail.

Modern plastic injection technologies allow finer details on the inexpensive to produce plastic troops.

If returning to the bookstores helped GW grow the hobby? I'd be happy to see it.

I don't see it happening though - GW is entrenching, not expanding.

Maybe if and when somebody else takes over the helm of GW and Kirby retires to his palace. I have little to no complaints about GW's game designers, other than when they release rules for a New! Shiny! model based on marketing instead of play.

I have very nice things to say about some of their sculptors - alas an ever diminishing selection. But Jes Goodwin is still one of the three sculptors that I place on my list of the best.

The Auld Grump

I would not mention the parts about you going off to college and not affording the hobby. If you try and include as many facts from as many other people as you can, it would be a lot more helpful. Try and hear from a bunch of people, and put quick summaries in there, as well as statistics about certain declines. All this would make it sound a lot more legitimate. The vocabulary and wording is pretty good though. So I say, sure, send it out! I mean, what do you have to lose except postage money? One letter won't make much of a difference, but if we all pitch in and send one, I'm sure we might eventually change their mind.

 Brother SRM wrote:

SheSpits wrote:
Coutning down the days until i walk into Walmart and see GW products for sale in the toy section. I wouldnt put it pass them to do so. They turned it into video games made a movie that sucked (that i also bought at walmart lol). Its just a matter of time before the once underground hobby breaks the mold and jumps ship to big box retailers. Until then i would be happy with what products they do offer now. Because when they do cross over the lack of detail and care put into the game will be gone.

Yeah, this isn't going to happen. Making a video game or two and a direct-to-dvd movie does not equal "going mainstream" and seeing Warhammer models in a Wal Mart. They've been making Warhammer videogames since the early 90s.

Why are you getting so worked up over it? Im just saying i wouldnt put it past them to hit big box retailers if they had the chance. Like a scaled down version of 40k , Isnt there already somthing like that in a board game version? Im not trying to bash O'L HOLY GW!

SheSpits wrote:

 Brother SRM wrote:

SheSpits wrote:
Coutning down the days until i walk into Walmart and see GW products for sale in the toy section. I wouldnt put it pass them to do so. They turned it into video games made a movie that sucked (that i also bought at walmart lol). Its just a matter of time before the once underground hobby breaks the mold and jumps ship to big box retailers. Until then i would be happy with what products they do offer now. Because when they do cross over the lack of detail and care put into the game will be gone.

Yeah, this isn't going to happen. Making a video game or two and a direct-to-dvd movie does not equal "going mainstream" and seeing Warhammer models in a Wal Mart. They've been making Warhammer videogames since the early 90s.

Why are you getting so worked up over it? Im just saying i wouldnt put it past them to hit big box retailers if they had the chance. Like a scaled down version of 40k , Isnt there already somthing like that in a board game version? Im not trying to bash O'L HOLY GW!

No, there isn't.

 cincydooley wrote:

 Jehan-reznor wrote:
Comparing Finecrap to a Ferrari, what a screwed up analogy.

Aside from the whole, non-essential luxury item thing, you're completely right.

And the customer service, status, quality, investment etcetera.

Hivefleet Oblivion wrote:
Best recent example I can think of was the oft-repeated post about LOTR troops doubling in price. It's been posted here several times - but point out that prices actually went up 33%, and the poor sensitive haters get all upset. They can't bear the prospect of anybody puncturing their World Of Misery!

I see you have a UK flag by your name. Have you been tracking the prices in other locations and their changes since the contents were halved? Here, the prices have more than doubled.

In short, your facts are 100% wrong.


Automatically Appended Next Post:

Zweischneid wrote:Large percentage =/= 1 or 2 guys boycotting. If you have a system that you can rely on to actually make a large (>50%?) percentage of GW customers follow your lead, we're talking about something else entirely.

It's certainly had an effect in the aggregate. If GW was selling the same number of miniatures as they were in 2005, they'd have no idea what to do with all the money. Since then, they've more than halved their units sold. The CHS lawsuit sales spreadsheet showed us just how little sales have fallen to on the volume side. As well as the closing of the production facility at Memphis and the massive cuts to production staff. GW keeps their revenue up with massive price increases and they are not as immune to such economics concept as elasticity as they would like to pretend.

redthirst wrote:The "reasons you outlined" are fallacious because there is a significant difference between a customer who quits being a customer and a non-customer who was never going to be a customer anyway.

I'm quoting redthirst here, Zweischneid, so you know that what I'm about to say explains exactly what the difference between these two groups of people who are not buying GW product really is.

The people who would never buy GW anyway can never be reached by GW while those with a previous history with their products can. There is nothing GW can do to reach the non-customer who is never going to be a customer, but those who used to be their customer until they decided to "vote with their wallets" can indeed be reached again. Many absolutely love 40k and WFB and just wish the company making the product they like would handle things properly. Many are practically begging GW to do something to change the situation so they can justify buying again.

In short, the very very clear difference is found by asking from whom GW has a chance of getting money. The difference between a lost customer and someone who was never and never will be your customer is that the lost customer can be recovered. The damage can be reversed.

And GW KNOWS. They shut down their facebook pages due to this sort of feedback. They know that the customer base is not happy and since they don't understand the internet, they put their head in the sand rather than dealt with things.

redthirst wrote:I mean, it's obvious I don't need to change anything for the people that just keep giving me money, so why bother changing? It's the people who used to give me money but then stopped that I'd need to change my business for if I wanted to get them to start giving me money again.

It's just so obvious, I don't know why Z has dug in his heels on this.

 Jehan-reznor wrote:

 cincydooley wrote:

 Jehan-reznor wrote:
Comparing Finecrap to a Ferrari, what a screwed up analogy.

Aside from the whole, non-essential luxury item thing, you're completely right.

And the customer service, status, quality, investment etcetera.

GW customer service is fantastic

If you're playing a miniatures game you're probably not concerned about "status"

GW plastics lead the industry even if you don't like the aesthetic

Few people invest in cars because very few can even be considered an investment.

In order to get attention you might start your letter like this:

Dear Mr. Kirby,
My name is___________. I am the 10 year old son of a Saudi oil Sheik. Because I have 24 older brothers, father says I will never have any real responsibility and should get on with spending the $200 Million that is my share of the family fortune. I think your toy soldiers are swell....................


Of course, writing it in crayon would be the finishing touch.

 cincydooley wrote:

 Jehan-reznor wrote:

 cincydooley wrote:

 Jehan-reznor wrote:
Comparing Finecrap to a Ferrari, what a screwed up analogy.

Aside from the whole, non-essential luxury item thing, you're completely right.

And the customer service, status, quality, investment etcetera.

GW customer service is fantastic

If you're playing a miniatures game you're probably not concerned about "status"

GW plastics lead the industry even if you don't like the aesthetic

Few people invest in cars because very few can even be considered an investment.

Replacing parts that shouldn't be broken in the first place, isn't great customer service In my book (1 man store, no game tables, no more GW tournaments is also not good Customer service)

That is why the Ferrari anology is wrong, people buy these high end cars to impress and show their status.

If you know your car's (some) Ferrari cars can be considered an investment like the Enzo and older rare Ferrari's

GW plastics don't lead the industry, shop around, Tamiya, Bandai, even Dreamforge has better detail/price value