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Made in us
Fresh-Faced New User




Made a purchase from this user at the end of feb (2/26) for 31 gargoyles several still on sprue and a partially assembled Hive Tyrant and sprues. Received his parcel, and noticed it was missing parts for 3 of the gargoyles and all the hive tyrant melee weapons. PM'd him and was promised the missing parts. This was on the 4th of March. No word for two weeks, tried messaging him on Dakka. Eventually decided to email him, got an immediate response and was again promised the missing parts. This was March 19th. Have not heard from him since. I have emailed him several times with no response. I really didn't want to file a report but I am still waiting on the remaining parts I purchased. I paid via paypal so I can contest but I am not sure if I can contest part or if I have to contest all. So I figured I would make a post here to give him more time to make good before we resort to that.
   
Made in us
Dark Angels Librarian with Book of Secrets






Be careful. PayPal usually has a 45 day period where you can contest, after that its usually closed. If its getting close, may be best to be safe and just contest it already.

~1.5k
Successful Trades: Ashrog (1), Iron35 (1), Rathryan (3), Leth (1), Eshm (1), Zeke48 (1), Gorkamorka12345 (1),
Melevolence (2), Ascalam (1), Swanny318, (1) ScootyPuffJunior, (1) LValx (1), Jim Solo (1), xSoulgrinderx (1), Reese (1), Pretre (1) 
   
Made in us
Fresh-Faced New User




PayPal claims I have until August but 45 days will be the 12th so I will contest if I don't hear back by then.
   
Made in us
Fully-charged Electropriest





You can make a partial refund claim for items not as described or full refund and mail back all the stuff.

This message was edited 1 time. Last update was at 2016/04/04 22:31:59


   
Made in us
Fresh-Faced New User




 Tyrius wrote:
You can make a partial refund claim for items not as described or full refund and mail back all the stuff.

Perfect I will do some research in to purchasing the bits on ebay and contest that amount. Then I can just grab them off ebay once paypal works through the motions. Or with luck he will get the paypal notice and send me the stuff. Anyway thanks for the info!
   
Made in us
Krazed Killa Kan






Columbus, Oh

Paypal updated their policy in the last year.. you have 180 days to contest I believe.

2+2=5 for sufficiently large values of 2.

Order of St Ursula (Sisters of Battle): W-2, L-1, T-1
Get of Freki (Space Wolves): W-3, L-1, T-1
Hive Fleet Portentosa (Nids/Stealers): W-6, L-4, T-0
Omega Marines (vanilla Space Marine): W-1, L-6, T-2
Waagh Magshak (Orks): W-4, L-0, T-1
A.V.P.D.W.: W-0, L-2, T-0

www.40korigins.com
bringing 40k Events to Origins Game Fair in Columbus, Oh. Ask me for more info! 
   
Made in us
Fresh-Faced New User




So filed a claim or dispute or whatever. Seller got back to me, apparently he changed emails and did send out the package but it has not arrived still and he sent it out a month ago Priority. He agreed to refund the requested amount. However it is now sitting pending and the status is waiting for paypal review. Not sure if I am waiting for the money to finish transferring or if paypal needs screenshots etc from me. Any one with experiance have any ideas?

Also huge shout out and thank you to thekingofkings. He had some bits he was not using that matched part of the tyrant weapons I was missing. They just arrived today!

So this should be resolved shortly once I figure out what paypal is on about. If the parts do arrive from the seller I will also post an update and see about sending him the money back. I work in the postal industry and it should not be the case that they take a month to arrive for priority mail...but the USPS never fails to amaze me so I am not discounting the possibility.


Automatically Appended Next Post:
Paypal partial refund is complete, this can be marked as resolved by the seller amicably. thanks guys.

This message was edited 1 time. Last update was at 2016/04/20 13:59:56


 
   
Made in us
Fresh-Faced New User




Alright so refund has fully posted from paypal, seller was more than willing to refund.
Nothing has showed up in the mail, but at this point I am putting it down as lost if it was sent.
No reason to believe he didn't sell it as besides being generally mediocre at communicating everything else about this went smoothly and he seemed truthful at every case.
This can be marked as resolved amicably. Thanks everyone.
   
 
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