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2017/04/12 19:11:43
Subject: Can stores raise price of sealed GW product?
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Longtime Dakkanaut
Central Valley, California
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Purchased shadow war from a small store I've never been to.
It seemed really pricey after tax, but i was in a hurry.
Got home to realize they charged me $10 above MSRP + tax.
They won't return my calls.
Is this against gw policy? Should I report them, or is the joke on me for not being informed?
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~ Shrap
Rolling 1's for five decades.
AoS * Konflikt '47 * Conquest Last Argument of Kings * A War Transformed |
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2017/04/12 19:18:19
Subject: Can stores raise price of sealed GW product?
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Longtime Dakkanaut
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No they are free to charge more, it isn't against any policy. Not great practice, but they can do it.
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2017/04/12 19:22:01
Subject: Can stores raise price of sealed GW product?
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Longtime Dakkanaut
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other then GW stores, any other store can charge whatever they want for GW products.
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Thinks Palladium books screwed the pooch on the Robotech project. |
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2017/04/12 19:28:54
Subject: Can stores raise price of sealed GW product?
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[MOD]
Making Stuff
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Asterios wrote:other then GW stores, any other store can charge whatever they want for GW products.
Or pretty much any other product.
Recommended retail price is exactly that: a recommendation.
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2017/04/12 19:50:32
Subject: Can stores raise price of sealed GW product?
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The Hammer of Witches
A new day, a new time zone.
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Shrapnelsmile wrote:Purchased shadow war from a small store I've never been to.
It seemed really pricey after tax, but i was in a hurry.
Got home to realize they charged me $10 above MSRP + tax.
They won't return my calls.
Is this against gw policy? Should I report them, or is the joke on me for not being informed?
The joke is on you do are not being better informed. A store can charge whatever it wants - in most cases, charging more for something than it costs direct from the supplier is a bad idea. Best case scenario, that nets GW two sales. The copy they sold the LGS and the copy the customer buys direct because GW is cheaper. Worst case, 1 copy and it's no skin off their nose if the store can't shift it because due to silly pricing.
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"-Nonsense, the Inquisitor and his retinue are our hounoured guests, of course we should invite them to celebrate Four-armed Emperor-day with us..." Thought for the Day - Never use the powerfist hand to wipe. |
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2017/04/12 20:00:10
Subject: Can stores raise price of sealed GW product?
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Legendary Master of the Chapter
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Can you return it?
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2017/04/12 20:06:14
Subject: Can stores raise price of sealed GW product?
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The Hammer of Witches
A new day, a new time zone.
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Then he wouldn't have a copy.
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"-Nonsense, the Inquisitor and his retinue are our hounoured guests, of course we should invite them to celebrate Four-armed Emperor-day with us..." Thought for the Day - Never use the powerfist hand to wipe. |
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2017/04/12 20:09:59
Subject: Re:Can stores raise price of sealed GW product?
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Ultramarine Librarian with Freaky Familiar
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Normally I'd be outraged but under the circumstances you should probably just be happy you managed to get your hands on a copy. Its sold out in most places and people are pretty angry about it.
+10% over MSRP is also a far better price than you'd get from the average Ebay scalper.
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2017/04/12 20:26:23
Subject: Can stores raise price of sealed GW product?
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Legendary Master of the Chapter
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He can't buy it from somewhere else? Online maybe?
If this game is already sold out and hard to find, then $10 over MSRP seems like a deal. Remember Space Hulk going for $250?
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2017/04/12 21:01:47
Subject: Can stores raise price of sealed GW product?
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Decrepit Dakkanaut
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It sold out online in the US in 10 minutes, yes. You cannot currently find any place online with stock. A handful of FLGS and GW stores may have some left.
It was a limited run of what seems to be a very popular game with excellent terrain at a decent price.
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DA:70S+G+M+B++I++Pw40k08+D++A++/fWD-R+T(M)DM+
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2017/04/12 22:52:01
Subject: Can stores raise price of sealed GW product?
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Grim Dark Angels Interrogator-Chaplain
Vigo. Spain.
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I hate when the only kiosk of the beach sells the cheapest bag of doritos that in all other places cost 0,30 cents for 2€, and you need to buy something to use the only bathroom in like 5 km.
I have never felt so dirty after going to the bathroom in my life. Oh, the anger burning inside me against that Kiosk.
Maybe try to report them to GW. If it don't do nothing, at least you will be relieved of the anguish of feeling scalped.
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Crimson Devil wrote:
Dakka does have White Knights and is also rather infamous for it's Black Knights. A new edition brings out the passionate and not all of them are good at expressing themselves in written form. There have been plenty of hysterical responses from both sides so far. So we descend into pointless bickering with neither side listening to each other. So posting here becomes more masturbation than conversation.
ERJAK wrote:Forcing a 40k player to keep playing 7th is basically a hate crime.
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2017/04/12 23:20:42
Subject: Can stores raise price of sealed GW product?
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[MOD]
Making Stuff
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Report them for what? Selling stuff?
It's weird that people think this is something that is uncommon or shady. Stores set their own prices for the vast majority of things sold today. They always have. And quite often those prices will be higher than the RRP of the product, for various reasons.
It's possibly becoming a little less common for stores to charge more than the recommended price, due I suspect to the internet making it so much easier for potential customers to compare prices between different stores and go with the cheapest... but it's not at all the diabolical, shady practice that some seem to think it.
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This message was edited 2 times. Last update was at 2017/04/12 23:21:12
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2017/04/12 23:38:20
Subject: Can stores raise price of sealed GW product?
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Grim Dark Angels Interrogator-Chaplain
Vigo. Spain.
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No, in this case I don't think its specialy diabolical. The Kiosk one in the other hand...
My sugestion to report them to GW was not expecting anything. But sending our" anger" in an Email its better than let it just grow inside us.
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Crimson Devil wrote:
Dakka does have White Knights and is also rather infamous for it's Black Knights. A new edition brings out the passionate and not all of them are good at expressing themselves in written form. There have been plenty of hysterical responses from both sides so far. So we descend into pointless bickering with neither side listening to each other. So posting here becomes more masturbation than conversation.
ERJAK wrote:Forcing a 40k player to keep playing 7th is basically a hate crime.
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2017/04/12 23:42:55
Subject: Can stores raise price of sealed GW product?
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Androgynous Daemon Prince of Slaanesh
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Anyone in the upstate NY area, Zombie Planet had multiple copies left when I was there earlier today. I've had two stores now offer me copies; which I turned down. The internet MUST hate me right now. Well, anyone who wanted a copy and didn't get one anyway.
Those who want it can't get it, those who don't want it have it pushed!!
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Reality is a nice place to visit, but I'd hate to live there.
Manchu wrote:I'm a Catholic. We eat our God.
Due to work, I can usually only ship any sales or trades out on Saturday morning. Please trade/purchase with this in mind. |
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2017/04/12 23:48:46
Subject: Re:Can stores raise price of sealed GW product?
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Longtime Dakkanaut
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Its not sold out anywhere here that carries gw stuff (which is admittedly very very few places) and its available on the GW webstore now.
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2017/04/12 23:54:17
Subject: Re:Can stores raise price of sealed GW product?
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Lieutenant General
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No, its not. From the product description,
This product will be released in stores on Saturday 8th April but is no longer available for pre-order here. Find your local store.
Available while stocks last!
You'll also note the lack of a button allowing you to add it to your shopping cart.
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This message was edited 1 time. Last update was at 2017/04/12 23:55:36
'It is a source of constant consternation that my opponents cannot correlate their innate inferiority with their inevitable defeat. It would seem that stupidity is as eternal as war.'
- Nemesor Zahndrekh of the Sautekh Dynasty Overlord of the Crownworld of Gidrim |
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2017/04/13 00:06:26
Subject: Can stores raise price of sealed GW product?
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Fixture of Dakka
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While it's certainly not illegal, it could very well be interpreted as, lets go for disingenuous.
As such, contacting the right person at GW may be worthwhile, as potentially, this sort of thing is something that could end up reflecting badly on GW. Particularly if it's something the store makes a habit of doing - it's going to be a PR thing, not a legal / contract thing.
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2017/04/13 00:13:52
Subject: Can stores raise price of sealed GW product?
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Lieutenant General
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Why would the actions of an independent retailer, someone GW has no control over beyond their contract reflect badly on GW? I don't think poorly of a company just because a convenience store charges more for their product than the local supermarket does.
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'It is a source of constant consternation that my opponents cannot correlate their innate inferiority with their inevitable defeat. It would seem that stupidity is as eternal as war.'
- Nemesor Zahndrekh of the Sautekh Dynasty Overlord of the Crownworld of Gidrim |
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2017/04/13 00:26:21
Subject: Can stores raise price of sealed GW product?
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Fixture of Dakka
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That contract is quite a lot of control.
Stores could also be a big deal for GW, they're the outreach, especially in America, it could be the only source of GW product within dozens of miles.
A leap from "don't by from that store, because they rip you off" to "don't buy GW products, you'll get ripped off" isn't that far. - Especially since people say that about their standard prices.
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2017/04/13 00:38:44
Subject: Can stores raise price of sealed GW product?
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Lieutenant General
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Does it include a set maximum price? And what if they purchased their stock from a distributor, like Alliance?
Compel wrote:A leap from "don't by from that store, because they rip you off" to "don't buy GW products, you'll get ripped off" isn't that far. - Especially since people say that about their standard prices.
In this day and age when anyone can hop on the internet and see what GW and other retailers are selling the product for, it's a huge leap.
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'It is a source of constant consternation that my opponents cannot correlate their innate inferiority with their inevitable defeat. It would seem that stupidity is as eternal as war.'
- Nemesor Zahndrekh of the Sautekh Dynasty Overlord of the Crownworld of Gidrim |
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2017/04/13 00:44:14
Subject: Can stores raise price of sealed GW product?
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Anti-Armour Swiss Guard
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MSRP is "Manufacturer's suggested retail price".
Not "Mandated & Stipulated Retail Price."
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I'm OVER 50 (and so far over everyone's BS, too).
Old enough to know better, young enough to not give a ****.
That is not dead which can eternal lie ...
... and yet, with strange aeons, even death may die.
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2017/04/13 00:51:03
Subject: Can stores raise price of sealed GW product?
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Longtime Dakkanaut
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Compel wrote:That contract is quite a lot of control.
Stores could also be a big deal for GW, they're the outreach, especially in America, it could be the only source of GW product within dozens of miles.
A leap from "don't by from that store, because they rip you off" to "don't buy GW products, you'll get ripped off" isn't that far. - Especially since people say that about their standard prices.
and GW will not care, thats like complaining about a scalper on eBay who gets their product straight from GW too. also you going to complain about people who sell GW products for less then MSRP too?
also would like to say I feel this thread should be merged with this thread here:
https://www.dakkadakka.com/dakkaforum/posts/list/722867.page
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This message was edited 2 times. Last update was at 2017/04/13 00:56:13
Thinks Palladium books screwed the pooch on the Robotech project. |
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2017/04/13 01:10:30
Subject: Can stores raise price of sealed GW product?
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Fixture of Dakka
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As far as I am aware, GW do quite regularly get irate with stores they find selling their products on ebay.
I also know, from personal experience, that GW get irate with stores taking money for GW product they don't have. - After receiving many complaints about an online store claiming to stock GW product it didn't have, GW eventually decided to cancel their contract with the store entirely. This store then renamed itself and no longer does online trading as a result. This was not the result of any legal action, that I'm aware of, but was purely a result of the store acting disingenuously and their actions making Games Workshop look bad.
None the less, that anecdote is beside the point. The OP loses nothing for contacting GW. He may get a $10 web voucher, for example.
Anything else, GW will do what it believes is best for GW and, agree with me or not, I believe it's possible that GW may find such events as stores providing unreasonable or secretive markups a case for Games Workshop re-evaluating the terms of its relationship with that store.
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2017/04/13 01:14:19
Subject: Can stores raise price of sealed GW product?
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Longtime Dakkanaut
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Compel wrote:As far as I am aware, GW do quite regularly get irate with stores they find selling their products on ebay.
I also know, from personal experience, that GW get irate with stores taking money for GW product they don't have. - After receiving many complaints about an online store claiming to stock GW product it didn't have, GW eventually decided to cancel their contract with the store entirely. This store then renamed itself and no longer does online trading as a result. This was not the result of any legal action, that I'm aware of, but was purely a result of the store acting disingenuously and their actions making Games Workshop look bad.
None the less, that anecdote is beside the point. The OP loses nothing for contacting GW. He may get a $10 web voucher, for example.
Anything else, GW will do what it believes is best for GW and, agree with me or not, I believe it's possible that GW may find such events as stores providing unreasonable or secretive markups a case for Games Workshop re-evaluating the terms of its relationship with that store.
and they still will not care, as to stores selling items online, GW does have it in their contracts they cannot sell items that can be put into an online cart, but it still does not stop them, I personally know of more then a dozen stores which sell product on eBay and have a contract with GW.
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Thinks Palladium books screwed the pooch on the Robotech project. |
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2017/04/13 01:18:09
Subject: Can stores raise price of sealed GW product?
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[MOD]
Solahma
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Agreed - merging traffic - thanks!
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