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Lieutenant General





Florence, KY

https://www.warhammer-community.com/2021/08/03/australia-and-new-zealand-important-information-about-your-warhammer-orders/

Due to the ongoing efforts to combat the spread of COVID-19 in parts of Australia, the main Warhammer warehouse in the region is being closed temporarily. The warehouse is located in Ingleburn, and folks in that area, in line with their local authorities guidelines, are being asked to be especially vigilant. As ever, Games Workshop puts the safety of its staff and customers first, so we hope you’ll support us in taking this small but important precautionary step.

This means that games-workshop.com will not be able to take any orders for delivery to Australia or New Zealand during this time.

Many Warhammer and independent stores in less-affected parts of the region remain open. If you’re in Australia or New Zealand, we suggest checking the Facebook page of your local Warhammer store or contacting them directly for confirmation.

Please also bear in mind that while your local store may be open, the warehouse will also be unable to resupply them during this time, so stock will be limited in the short term. Rest assured, all your pre-orders are already in the warehouse with copies set aside for you. Similarly, stocks of upcoming new releases such as Kill Team are already in place and will go live on games-workshop.com as soon as the warehouse reopens.

Once local guidelines allow – and when it’s is safe to do so – the warehouse will reopen and begin shipping immediately. We’ll update you when the situation changes, so make sure you sign up for our newsletter and keep a watchful eye on Warhammer Community for the latest information.

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New Jersey

LOL. Absolute hysteria.
   
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A garden grove on Citadel Station

 GrosseSax wrote:
LOL. Absolute hysteria.
Could you explain the part of this that is "LOL"?

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Earth

I feel bad for the tyranny the Aussies and Kiwis are currently being subjected to, toy soldiers and other things are minor in comparison.

Stay safe people.
   
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Boom! Leman Russ Commander





Gives something for the white knights to use as an excuse when the next price hike occurs then.
   
Made in us
Regular Dakkanaut




That price hike will be absolutely justified considering the cost of hiring smugglers and mercenaries.
   
Made in gb
Dakka Veteran



South East London

Curious as to how GW seem to be being blamed for this?

This is Australian government policy, not GW policy.

If the area is back in lockdown due to a new COVID outbreak they can't keep the warehouse open....

"Dig in and wait for Winter" 
   
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Locked in the Tower of Amareo





 ph34r wrote:
 GrosseSax wrote:
LOL. Absolute hysteria.
Could you explain the part of this that is "LOL"?


Covid denial.

2024 painted/bought: 109/109 
   
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Aspirant Tech-Adept






 Arbitrator wrote:
Gives something for the white knights to use as an excuse when the next price hike occurs then.


Hum... I guess there're white knights and black trolls.
   
Made in us
Decrepit Dakkanaut





The Battle Barge Buffet Line

No One Important wrote:
That price hike will be absolutely justified considering the cost of hiring smugglers and mercenaries.


We know how this will all go down. I saw Mad Max years ago but I never expected those apocalyptic biker gangs to be attacking convoys of smuggled Sigmarines though.




Automatically Appended Next Post:
 Dryaktylus wrote:
 Arbitrator wrote:
Gives something for the white knights to use as an excuse when the next price hike occurs then.


Hum... I guess there're white knights and black trolls.


Your bias is showing. It would be white knights and black knights. The people who chime in with "Buy Mantic instead!" can be the Knights who say Ni!


Automatically Appended Next Post:
StraightSilver wrote:
Curious as to how GW seem to be being blamed for this?

This is Australian government policy, not GW policy.

If the area is back in lockdown due to a new COVID outbreak they can't keep the warehouse open....


Everyone knows GW isn't responsible for government (over)regulation. What people are saying is that GW will likely take advantage of the situation to use it as an excuse to permanently increase prices again for the most expensive (and admittedly most remote) region.

This message was edited 2 times. Last update was at 2021/08/03 20:10:35


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NSW is being slammed by Covid at the moment, so this is not surprising.

 Formosa wrote:
I feel bad for the tyranny the Aussies and Kiwis are currently being subjected to,...





 
   
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That sucks. The way things are going the lockdown could last for a long while.

I don’t know what the rules are in that area, during the lockdowns in my area you were still allowed to go to work if you were only doing so to support deliveries.
   
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AllSeeingSkink wrote:
That sucks. The way things are going the lockdown could last for a long while.

I don’t know what the rules are in that area, during the lockdowns in my area you were still allowed to go to work if you were only doing so to support deliveries.



I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?

Opinions are not facts please don't confuse the two 
   
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BrianDavion wrote:
AllSeeingSkink wrote:
That sucks. The way things are going the lockdown could last for a long while.

I don’t know what the rules are in that area, during the lockdowns in my area you were still allowed to go to work if you were only doing so to support deliveries.



I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?


That’s a very politically charged question over here, but basically we kept cases low and I think with low cases there wasn’t a sense of urgency both among the population to get vaccinated and also among the governments to ensure vaccines were available. Many people can get but don’t want the vaccine, many people who do want it can’t get it. Another factor was back when the AstraZeneca blood clot issue was discovered it was the only choice we had in significant numbers, which really put the brakes on the rollout as we had such low case numbers at the time anyway.

So, lots of combined reasons.
   
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BrianDavion wrote:
I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?

Our Government bought up big on AstraZeneca, which nobody wants due to being told for the last 6 months that it would kill them. Apparently even the Government telling people 'No, no, the AZ is fine! You just have to sign a waiver saying that you won't sue your doctor if you die! You should totally get it!'... wasn't sufficient to allay people's fears about blood clots, so everyone is waiting for the Pfizer, which we don't have enough supply of.


AllSeeingSkink wrote:
I don’t know what the rules are in that area, during the lockdowns in my area you were still allowed to go to work if you were only doing so to support deliveries.

Last time around, even though they technically could have stayed open, I believe they closed down because there was no realistic way to keep operating with social distancing in the warehouse. Could be the same here. I haven't really been keeping up with the restrictions in place down there at the moment, though.

 
   
Made in ca
Commander of the Mysterious 2nd Legion





 insaniak wrote:
BrianDavion wrote:
I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?

Our Government bought up big on AstraZeneca, which nobody wants due to being told for the last 6 months that it would kill them. Apparently even the Government telling people 'No, no, the AZ is fine! You just have to sign a waiver saying that you won't sue your doctor if you die! You should totally get it!'... wasn't sufficient to allay people's fears about blood clots, so everyone is waiting for the Pfizer, which we don't have enough supply of.


AllSeeingSkink wrote:
I don’t know what the rules are in that area, during the lockdowns in my area you were still allowed to go to work if you were only doing so to support deliveries.

Last time around, even though they technically could have stayed open, I believe they closed down because there was no realistic way to keep operating with social distancing in the warehouse. Could be the same here. I haven't really been keeping up with the restrictions in place down there at the moment, though.


makes me thankful for the government here, our vaccine roll out has been phenominal once it got moving

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Decrepit Dakkanaut




UK

 insaniak wrote:

Last time around, even though they technically could have stayed open, I believe they closed down because there was no realistic way to keep operating with social distancing in the warehouse. Could be the same here. I haven't really been keeping up with the restrictions in place down there at the moment, though.


I can well believe that. Many places are just not built for social distancing during work and attempting it can result in a daft situation of having a whole warehouse run with 1 or 2 people only being able to work at once. I know that GW in the UK had to rebuild/design a lot of its setup in order to allow for covid safe work practice and its had a huge impact on their work rate. So yep it might be that even if work is allowed to remain open, they simply can't function under increased regulation so it makes more sense to close shop than to keep taking orders and build up a huge backlog.

Heck when GW reopened last year in the UK they shut down every evening at 5pm and didn't open till the next day in order to keep on top of orders coming in.

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All'a y'all's missing the most important part of that statement:
Games Workshop wrote:Rest assured, all your pre-orders are already in the warehouse with copies set aside for you. Similarly, stocks of upcoming new releases such as Kill Team are already in place and will go live on games-workshop.com as soon as the warehouse reopens.

 warboss wrote:
Your bias is showing. It would be white knights and black knights.
Dark knights. Dark!

 Formosa wrote:
... tyranny...
"Tyranny". LOL!

This message was edited 1 time. Last update was at 2021/08/03 22:33:18


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 H.B.M.C. wrote:
All'a y'all's missing the most important part of that statement:
Games Workshop wrote:Rest assured, all your pre-orders are already in the warehouse with copies set aside for you. Similarly, stocks of upcoming new releases such as Kill Team are already in place and will go live on games-workshop.com as soon as the warehouse reopens.

 warboss wrote:
Your bias is showing. It would be white knights and black knights.
Dark knights. Dark!




don't be silly, the dark knight is PART of that corperate elite you rail against

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The Battle Barge Buffet Line

 H.B.M.C. wrote:
Dark knights. Dark!

 Formosa wrote:
... tyranny...
"Tyranny". LOL!


As you're a native Aussie, I will take that as an alternate term. I would however point out that I was going for a Monty Python theme with them (hence the Black and Ni variety of knights).

Also, I'm surprised that you posted just plain Tyranny and not TTTyranny for the a thread on the HHHobby.

This message was edited 1 time. Last update was at 2021/08/03 23:17:00


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 warboss wrote:

Also, I'm surprised that you posted just plain Tyranny and not TTTyranny for the a thread on the HHHobby.

Well, no, the original comment here was about government tyranny, not GW tyranny. We're all being oppressed, don't you know. Help. Argh.

 
   
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.. .-.. .-.. ..- -- .. -. .- - ..






Toowoomba, Australia

My FLGS was letting us know this form a week ago when the lockdowns came into effect as an email was sent out by GWOZ to stockists.

I am surprised it took this long to let the public know.

My only issue is not being able to put in orders for new things as they appear elsewhere and then have them shipped out when the warehouse is allowed to reopen.
Instead we are in limbo and there will be a huge flood of orders for all the backdated releases when the warehouse is open and many people will miss out on things.

This message was edited 1 time. Last update was at 2021/08/04 03:43:38


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Made in au
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Melbourne

I would also like to point out to fellow Aussies, (and quite likely Kiwi's too) covid/international shipping has also affected the earlier Middle Earth Made to Order from January which was supposed to arrive in late July.

I emailed customer support about the status of the Jan MTO was and here's the response I got.
GW Wrote wrote:Hi,

These were due to ship out this month but have yet to arrive so we are currently chasing the UK on when we might expect them.

Apologies for the delay and thank you for your patience.

So if you're still waiting for that one, then looks like we're out of luck for now. I don't know if this has affected other MTOs from this year, but I suppose it's highly likely.



AllSeeingSkink wrote:
BrianDavion wrote:
I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?
That’s a very politically charged question over here, but basically we kept cases low and I think with low cases there wasn’t a sense of urgency both among the population to get vaccinated and also among the governments to ensure vaccines were available. Many people can get but don’t want the vaccine, many people who do want it can’t get it. Another factor was back when the AstraZeneca blood clot issue was discovered it was the only choice we had in significant numbers, which really put the brakes on the rollout as we had such low case numbers at the time anyway.

So, lots of combined reasons.
There's actually a far more sinister reason behind it too involving the PM, but that also goes well against the current site policies, so we sharn't mention it.

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 Arbitrator wrote:
Gives something for the white knights to use as an excuse when the next price hike occurs then.

It takes a special mindset to make an announcement about precautions in light of a global pandemic about attacking your "enemy" in a future discussion that might or might not happen. Really shaking my head.

   
Made in gb
Decrepit Dakkanaut




UK

 Waaagh_Gonads wrote:

My only issue is not being able to put in orders for new things as they appear elsewhere and then have them shipped out when the warehouse is allowed to reopen.
Instead we are in limbo and there will be a huge flood of orders for all the backdated releases when the warehouse is open and many people will miss out on things.



Honestly I think that the reason they suspend orders is likely because of several things

1) The office is closed so no one is there to check support tickets when things inevitably go wrong. Work from home might also not be setup for the warehouse staff and system.

2) They likely already have some degree of backlog from this and might not want to increase it even more upon staff before they return


They might well lose some sales over this, however its a short term blip and pretty much all their customers will come back. So its a short term loss of sales which will likely recover very quickly after things open up again.

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 Snrub wrote:
I would also like to point out to fellow Aussies, (and quite likely Kiwi's too) covid/international shipping has also affected the earlier Middle Earth Made to Order from January which was supposed to arrive in late July.

I emailed customer support about the status of the Jan MTO was and here's the response I got.
GW Wrote wrote:Hi,

These were due to ship out this month but have yet to arrive so we are currently chasing the UK on when we might expect them.

Apologies for the delay and thank you for your patience.

So if you're still waiting for that one, then looks like we're out of luck for now. I don't know if this has affected other MTOs from this year, but I suppose it's highly likely.



AllSeeingSkink wrote:
BrianDavion wrote:
I'm kinda suprised how far behind on vaccaination numbers Australia is I figured they'd be doing a lot better, what happened?
That’s a very politically charged question over here, but basically we kept cases low and I think with low cases there wasn’t a sense of urgency both among the population to get vaccinated and also among the governments to ensure vaccines were available. Many people can get but don’t want the vaccine, many people who do want it can’t get it. Another factor was back when the AstraZeneca blood clot issue was discovered it was the only choice we had in significant numbers, which really put the brakes on the rollout as we had such low case numbers at the time anyway.

So, lots of combined reasons.
There's actually a far more sinister reason behind it too involving the PM, but that also goes well against the current site policies, so we sharn't mention it.


Feel free to PM that to me then, now I'm curious

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Grizzled Space Wolves Great Wolf





Flicking through the rules for Sydney (and maybe I'm wrong, I don't live in Sydney) it seems to me there's no reason their warehouse needs to close.

Any retail store fronts would need to close, but the restrictions seem to focus on businesses that are open to the general public and businesses that can reasonably be set up to work from home. Businesses that operate online, by phone, by mail, click and collect, etc and can't be operated from home seem to be allowed to continue operating.

They would have to wear masks and maintain no more than a certain density of workers, but the allowable density is surprisingly high (higher than my work allowed even outside of government restrictions) and I don't imagine it'd be a problem for any sort of warehouse (maybe an open plan office, but not a warehouse).

Granted I appreciate if they simply don't want to take the risk, but most businesses have gone the other way of continuing to work if they're legally allowed.



This message was edited 3 times. Last update was at 2021/08/04 11:57:43


 
   
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Sydney, Australia

AllSeeingSkink wrote:
Flicking through the rules for Sydney (and maybe I'm wrong, I don't live in Sydney) it seems to me there's no reason their warehouse needs to close.

Any retail store fronts would need to close, but the restrictions seem to focus on businesses that are open to the general public and businesses that can reasonably be set up to work from home. Businesses that operate online, by phone, by mail, click and collect, etc and can't be operated from home seem to be allowed to continue operating.

They would have to wear masks and maintain no more than a certain density of workers, but the allowable density is surprisingly high (higher than my work allowed even outside of government restrictions) and I don't imagine it'd be a problem for any sort of warehouse (maybe an open plan office, but not a warehouse).

Granted I appreciate if they simply don't want to take the risk, but most businesses have gone the other way of continuing to work if they're legally allowed.


The warehouse is also in an area that borders one of the bigger Local Government Areas that's been totally shut down (which itself is in close proximity to 2 more), and the LGA of the warehouse itself is highly likely to follow suit. That means people can't travel more than 5km from their home for anything non-essential including work, and so they've probably lost a ton of staff to that already (because the warehouse is in an industrial suburb, not really many people living within 5km)

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Affton, MO. USA

 Rygnan wrote:
AllSeeingSkink wrote:
Flicking through the rules for Sydney (and maybe I'm wrong, I don't live in Sydney) it seems to me there's no reason their warehouse needs to close.

Any retail store fronts would need to close, but the restrictions seem to focus on businesses that are open to the general public and businesses that can reasonably be set up to work from home. Businesses that operate online, by phone, by mail, click and collect, etc and can't be operated from home seem to be allowed to continue operating.

They would have to wear masks and maintain no more than a certain density of workers, but the allowable density is surprisingly high (higher than my work allowed even outside of government restrictions) and I don't imagine it'd be a problem for any sort of warehouse (maybe an open plan office, but not a warehouse).

Granted I appreciate if they simply don't want to take the risk, but most businesses have gone the other way of continuing to work if they're legally allowed.


The warehouse is also in an area that borders one of the bigger Local Government Areas that's been totally shut down (which itself is in close proximity to 2 more), and the LGA of the warehouse itself is highly likely to follow suit. That means people can't travel more than 5km from their home for anything non-essential including work, and so they've probably lost a ton of staff to that already (because the warehouse is in an industrial suburb, not really many people living within 5km)

Not to mention that since they are controlled by GW in England, The higher ups are less likely to understand the current situation on the ground in AUS and have probably chosen to err on the side of caution. Also if Shipping has gotten as bad in AUS as it has here in the US, they may have made the decision on an economic scale due to the cost of shipping currently and how long product would sit at the dock. If GW can leverage the costs by shipping the product to the US or keep it in England and sell it all to quickly turn their profits they will do that instead of sitting on stock that will sell out in other areas.

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