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I ordered mine yesterday. FW usually takes 10 business days to reach Houston, Texas from the UK.

This is our groups 7th or 8th group order. I expect it in around next Friday (Oct 26th) or the following Monday.

ephrael wrote:
I have a quick question for you guys in the states who ordered the book. I ordered mine this past Friday online with express shipping to the US east coast. I was wondering how long it takes on average for FW to actually package and ship the item out. I can track it once they send me the number but waiting on them to do so is killing me. I have never ordered something from them personally before. I usually put in a group order at my FLGS every month or two when there is enough money pooled to get the free shipping.

go fo FW website, login and go to My Account, upper right corner. Then go to view orders and it will show you whats up

I ordered 10/10 and so far the furthest they have gotten on my order is fething acknowledging they got my order and took my money

I'm sure they are busy, but come on now. If you can't get a book and a few boxes into another box in a week you need better employees

I ordered the book on October 1 and it arrived on October 11.

For just a book, 5 days (or it could be 4 depending on when it was ordered vs the local working day) that's starting to be dissapointing if you had to pay for shipping

but if you're getting figures as well it MIGHT be that they have to cast more of some or all of your order. That can take time

(especially if a mould turns out to be in need of replacement before you can start casting again)

Well if he ordered it after 12pm gmt on wednesday its only been 3 working days.

 OrlandotheTechnicoloured wrote:
For just a book, 5 days (or it could be 4 depending on when it was ordered vs the local working day) that's starting to be dissapointing if you had to pay for shipping

but if you're getting figures as well it MIGHT be that they have to cast more of some or all of your order. That can take time

(especially if a mould turns out to be in need of replacement before you can start casting again)

if this is how they do it then they are a brain dead company

you just released these models and you don't have a fething 1/4 of your warehouse full of them? This line will sell for fething ever, make 10 times what you think you may need now. Here in the US there are places that the sole purpose of the place is holding others stuff. Find a warehouse here and fill it with HH products and they will pick orders and ship them for you.

when you make an order and a week later they still haven't got your order together it sort of makes you think again about ordering from them.

What all did you order, DIDM?

If it's the only just released Horus Herasy models they may well be running flat out with casting....

Remember they only saw the light of day at gamesday UK, where they brought all they had, and sold out of a lot of it

They were put on general release very fast, and everybody and their dog will be ordering. Decent resin casts (as opposed to iffy spincasting with finecast) take time to make so they've not had much time to build up stock

 kronk wrote:
What all did you order, DIDM?

THE HORUS HERESY BOOK ONE - BETRAYAL


Awaiting packing


1


£70.00


£70.00

CATAPHRACTII PATTERN TERMINATORS


Awaiting packing


3


£33.00


£99.00

CATAPHRACTII SPECIAL WEAPONS SET


Awaiting packing


1


£16.00


£16.00

CATAPHRACTII POWER FIST SET


Awaiting packing


1


£12.00


£12.00

CATAPHRACTII POWER AXE SET


Awaiting packing


1


£12.00


£12.00

SPACE MARINE APOTHECARY SET


Awaiting packing


1


£20.00


£20.00

CATAPHRACTII PATTERN TERMINATORS
CATAPHRACTII SPECIAL WEAPONS SET
CATAPHRACTII POWER FIST SET
CATAPHRACTII POWER AXE SET

That's your issue.

They aren't going to release until November 2, dude. They don't ship partial orders unless you ask, so you'll be waiting for shipment on November 2.

 OrlandotheTechnicoloured wrote:
If it's the only just released Horus Herasy models they may well be running flat out with casting....

Remember they only saw the light of day at gamesday UK, where they brought all they had, and sold out of a lot of it

They were put on general release very fast, and everybody and their dog will be ordering. Decent resin casts (as opposed to iffy spincasting with finecast) take time to make so they've not had much time to build up stock

maybe UK business is different than here in the US

in the US if you had a company that had a product like WH40K who had a past that still needed to be told/sold, and everyone and their brother has been waiting for it, because it is the biggest thing this company has EVER done, they would have a warehouse on the west middle and east coasts, yes, Michigan is the middle coast, stocked full of all materials for sale for easy distribution.


the fact that my order is not ready yet to me is a total fething faliure

 DIDM wrote:



the fact that my order is not ready yet to me is a total fething faliure

The failure is yours.

You ordered stuff that won't release until November 2 and didn't give them special instructions to send them separately. I guess you learned a lesson.

All four of those items that I highlighted above say: "Available to pre-order now for despatch on the 2nd November. "

feth me


why then does it say buy now instead of fething preorder?

FW may well be the stupidest site to order form. their whole system to sign up is pretty over the top and makes signing up lame as hell. A huge sector of their customers, The US of A has to call an international number to talk to someone about their order. I can call most any company's customer service line and be directed overseas, not FW though.

Dunno. But all of those have that line in their description. Email them. I've always gotten a reply within 24 hours.

I'm in the UK and our package got delayed waiting for the MKIV command, delayed 2 freakin' weeks that is, things have just exploded for them over there!
There are a lot of heresy things that are going out of stock pronto, don't expect there to be a quick solution

Be patient, it's not like the world is going to end in 2012...

DOH :(

I only ordered the book with express shipping extra, nothing else. The order was placed at 1pm London time Friday 10/12. I called customer service to check on the order on Monday 10/15 4pm London time. The guy at customer service was very nice and helpful. He took my order number, apologized for the delay in shipping the book and explained that they were extremely busy with the release of all the new Heresy stuff. He told me that the book would definitely ship today no problem. I awoke today around 10am London time to an email that the book had shipped today. I'll post a reply here when it arrives at my house here in central Pennsylvania USA. I'm guessing that the polite phone call might make the prep and packaging process run a little faster but that may just be my imagination. Thanks everyone for your input and God's speed on all of your orders arriving quickly.

Royal Mail doesn't really run on weekends. If it doesn't get out of ForgeWorld by late-Friday, you'll be pushing for anything to be shipped or delivered till the following week.

I have a question about the book.

Does it have rules for a generic Space Marine Legion, and then special rules for individual legions or is there a separate list for each legion with different rules etc?

I want to get this book, but my book should be the second one, Istvaan V. So i am curious as to how they may stack.

Anyone care to help?

Also, can we please have a KrootHawk Esc recap in the first page of this thread? This is sub-optimal.

 Master Melta wrote:
I have a question about the book.

Does it have rules for a generic Space Marine Legion, and then special rules for individual legions or is there a separate list for each legion with different rules etc?

I want to get this book, but my book should be the second one, Istvaan V. So i am curious as to how they may stack.

Anyone care to help?

Also, can we please have a KrootHawk Esc recap in the first page of this thread? This is sub-optimal.

It has rules for a generic Space Marine legion, then separated out 5-10 pages (at work, can't remember exact) of specific legion rules. So the generic SM legion, then Sons of Horus has their own unique section, etc etc.

I wonder if they will just straight reprint the SM Legion rules in each HH book, or how they will accommodate those who don't get every book.

Not a problem for me, unfortunately - I'm sold by the quality of the book + Angron and I'm prepared to get them all, costs be damned!

Thanks!!!

I am leaning that way as well. Wasn't sure what to expect.

MM

Forge World put up something useful for those wanting to paint their Pre-Heresy Marines like FW has.

Right here is a PDF painting guide matched to GW's paint colors.

THAT is pretty darn cool.

I hope the next book is a more wide ranging affair, and not 'just' the Drop Site Massacre.

Something to get more Legions involved.

I really want to see what FW does for Sanguinius...

 Alpharius wrote:
I hope the next book is a more wide ranging affair, and not 'just' the Drop Site Massacre.

Something to get more Legions involved.

I really want to see what FW does for Sanguinius...

The next 2 books will cover the drop site massacre, sorry to disappoint you.

I take it noone has seen the Horus Heresy book appearing in Games Workshops?

That'd be far too convenient and awesome.

One of the local GW's has Forge World from time to time. I've seen the Badab War books (IA9&10) and the master painting before.

Not sure if they'll carry this. Ask your local store.

 midget_overlord wrote:

The next 2 books will cover the drop site massacre, sorry to disappoint you.

Did they say how they were splitting the book? Part 1 of Dropsite Massacre is the Loyalists beating back the traitors - Part 2 the Treachery of the "support legions"?

Which makes sense since that's 3-4 additional legions per book. The next book would likely be:

-Iron Hands
-Salamanders
-Raven Guard

With the following book being:

-Iron Warriors
-Word Bearers
-Night Lords

With Alpha Legion able to be part of either or held back something later since they are almost never mentioned doing anything in the year 30,000.

 Alpharius wrote:
I hope the next book is a more wide ranging affair, and not 'just' the Drop Site Massacre.

Something to get more Legions involved.

I really want to see what FW does for Sanguinius...

Well Dropsite Massacre involves Sons of Horus, Emperor's Children, World Eaters, Death Guard, Alpha Legion, Iron Warriors, Night Lords, Word Bearers, Salamanders, Raven Guard, Iron Hands....That's a lot of Legions/Primarchs/characters....

I agree two for it is too much though. Preferably I'd like to have seen Book 2 deal with the Massacre, Book 3 Prospero/Signus Prime, Book 4 Calth, Book 5 Terra