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 Kilkrazy wrote:
I think it would have been cool if you got kicked out for painting models.

I saw this happen in the old Tempe Mills AZ GW store.

 pities2004 wrote:

 Kilkrazy wrote:
I think it would have been cool if you got kicked out for painting models.

I saw this happen in the old Tempe Mills AZ GW store.

Yeah, I have seen it. There was a guy who would show up with 1500 points of models and then try to burn through 5 pots of wash by washing all his models while at the demo table.

If you are not basically having a painting demo, you usually need to buy your own paints to 'painting tables'

 NAVARRO wrote:
To the OP.

A bit of common sense would go a long way in both sides of this coin...

Kids should not hang out for such a long time without supervision... that is an open door to problems.

Store employees should know how to lure people without resorting to these poor scare tactics and grow some maturity. ( any adult worth a braincell would not kick a kid to the streets like this, at least have the decency to ask the kid to call his parents).

If the facts are as the OP states then sorry to say but the adults around you are kind of letting you down.

My sincere advice to you is that if adults are not present you should surround yourself with a bunch of buddies for safety sake, also dont expect that a stranger in any store will help you out. Sad but true we live in a selfish society.

But not all is bad from this, you have learned a precious lesson, plan ahead and avoid to put yourself in the hands of people you do not know.

As for the Posters saying " get a job" or " I would also kick you out "... Just ignore them.

Telling the kid to ignore people who oiffer legitimate criticisms is NOT infact good life advice. The OP was not a saint that did nothing wrong and the Staffer a demon that drinks the tears of little children. They both had circumstances that the other party ignored. I outlined in the politest way how from the staff members point of vieuw the OP was not entirely blameless. He should understand that while he may be offended and feel singled out, there are legitimate qualms with the way he behaved aswel even if he doesn't feel it this way. proper advice would be not to ignore everyone who doesnt agree with him and to take a look at WHY his intentions were misread.

Thanks guys, I'm going back in on Friday to try resolve things. All I can do I hope the Manager is there and not the new guy, I can't exactly complain about him to him, or at least not with any reasonable idea of having a nice day there. I am not going to talk about the being un supervised business because that's not why he was rude to me, he was rude to me because I wouldn't buy anything. As to get a job, I already posted I have a paper round, which is legally the best job I can get with out a Gak load of paper work to the local council. I'll simply talk to the manager, he is a nice understanding person (When someone nicked my Wraithlord he gave me a new one) and I'm sure he values me, a long time customer, over a new GW lackey who was rude to customers. As he is new, I can only guess he is on a probation, so I could very well have his head. I'm not sure I want to though, he may of been rude to me, but before that I saw he was enthusiastic about the game when talking (Not selling, talking) to some veteran adults. So maybe I did do something wrong, i'll leave it to the manager to decide. Thanks for the Help.

NickOnwezen wrote:

 NAVARRO wrote:
To the OP.

A bit of common sense would go a long way in both sides of this coin...

Kids should not hang out for such a long time without supervision... that is an open door to problems.

Store employees should know how to lure people without resorting to these poor scare tactics and grow some maturity. ( any adult worth a braincell would not kick a kid to the streets like this, at least have the decency to ask the kid to call his parents).

If the facts are as the OP states then sorry to say but the adults around you are kind of letting you down.

My sincere advice to you is that if adults are not present you should surround yourself with a bunch of buddies for safety sake, also dont expect that a stranger in any store will help you out. Sad but true we live in a selfish society.

But not all is bad from this, you have learned a precious lesson, plan ahead and avoid to put yourself in the hands of people you do not know.

As for the Posters saying " get a job" or " I would also kick you out "... Just ignore them.

Telling the kid to ignore people who oiffer legitimate criticisms is NOT infact good life advice. The OP was not a saint that did nothing wrong and the Staffer a demon that drinks the tears of little children. They both had circumstances that the other party ignored. I outlined in the politest way how from the staff members point of vieuw the OP was not entirely blameless. He should understand that while he may be offended and feel singled out, there are legitimate qualms with the way he behaved aswel even if he doesn't feel it this way. proper advice would be not to ignore everyone who doesnt agree with him and to take a look at WHY his intentions were misread.

First and foremost I do not think he was talking about your post when he said ignore the ones that said 'get a job', etc. Your post was well thought out and could be one standpoint at looking at the issue at hand. However as ignored by others there was other unattended minors in the store and he had legitimate claims as to why he did not have a rulebook with him. Hardly grounds to ask someone to leave. It wasn't like he(OP) was trying to use a store rulebook,
Maybe you where playing devils advocate or maybe you are a GW employee or maybe none of the above. Either way you only presented one 'possible' side to the issue and/or how you would view it personally. However what about the others in the store?? Did they buy anything?? maybe maybe not .We have no way of knowing. For all we know the guy got a wild hair up his nose and felt like being an asshat to someone cause his girl broke up with him.

OP, did you see anyone else buy anything while you was there??? Did you see any receipts or anything laying around that would indicate they (others) in the store made a purchase?

Don't go in there with the idea that you are going to have his head or that the manager values you over someone else.

Present the situation as you remember it and just tell him..."I thought you should know..." Let the repercussions fall on thier own.

Shotgun wrote:
Don't go in there with the idea that you are going to have his head or that the manager values you over someone else.

Present the situation as you remember it and just tell him..."I thought you should know..." Let the repercussions fall on thier own.

What shotgun said.

Also, this is valuable for everyone who wishes to make a complaint. Don't ever say "I'm never shopping here again". Once you say that, there is no longer any incentive for them to help you; any attempts to do so are wasted time.

Go in, be polite, explain the situation, leave out invective and emotion, and present this for what it is - a problem you would like to be solved, and then tell him what you want. You need to decide what you want the outcome to be before you even express the problem. In this case, the outcome should probably be an affirmation that it's OK to hang out in the store painting or whatever even if you're not buying that day without being hassled, as is GWS policy. Don't get into disciplinary action for the employee in question - express your concern, and what happens after that is not your problem or your business.

Then let us know how it went.

NickOnwezen wrote:

 NAVARRO wrote:
To the OP.

A bit of common sense would go a long way in both sides of this coin...

Kids should not hang out for such a long time without supervision... that is an open door to problems.

Store employees should know how to lure people without resorting to these poor scare tactics and grow some maturity. ( any adult worth a braincell would not kick a kid to the streets like this, at least have the decency to ask the kid to call his parents).

If the facts are as the OP states then sorry to say but the adults around you are kind of letting you down.

My sincere advice to you is that if adults are not present you should surround yourself with a bunch of buddies for safety sake, also dont expect that a stranger in any store will help you out. Sad but true we live in a selfish society.

But not all is bad from this, you have learned a precious lesson, plan ahead and avoid to put yourself in the hands of people you do not know.

As for the Posters saying " get a job" or " I would also kick you out "... Just ignore them.

Telling the kid to ignore people who oiffer legitimate criticisms is NOT infact good life advice. The OP was not a saint that did nothing wrong and the Staffer a demon that drinks the tears of little children. They both had circumstances that the other party ignored. I outlined in the politest way how from the staff members point of vieuw the OP was not entirely blameless. He should understand that while he may be offended and feel singled out, there are legitimate qualms with the way he behaved aswel even if he doesn't feel it this way. proper advice would be not to ignore everyone who doesnt agree with him and to take a look at WHY his intentions were misread.

We disagree in what you consider legitimate criticism... again common sense is needed here. Telling a 14 year old who is by default already stuck in a hormonal revolution to get a job among other flaming comments is not helpful... its silly.
And please do not put words in my mouth... I never said to ignore everyone who disagrees with him... in fact in my post I flag problems on both sides of the equation.

As adults we have the duty to help out our younglings, besides any responsible parent over here who deals with this in a daily basis knows for a fact that you should not give more nerf gun bullets to a kid in rage

Seriously people just need to calm down a bit and be a bit more prudent to the OP age.

He might be a child but he is still a human being. Teenagers are people just like you, the scorn some of you have towards this kid is weird.

The attitude taken towards selling you other stuff, because they didn't have what you needed in stock, and the thing about you not having your own rule book seem unreasonable. But using their stock off the shelves to write army lists isn't on either. It's not a library, and that's how stock gets damaged, as soon as it gets creased or a dirty fingerprint people won't buy it.

Not really sure how things work in the UK, with small store sizes and all, but you certainly should not have been kicked out for not having a rule book. Is this a thing in the UK? I would call customer service and complain about the store. Just specify that it was not the manager who treated you this way, it was a minion.

Trying to get someone to use money they have on product you have seems like rule #1 of sales to me.

The only fault I can see with the black shirt was that he didn't get an online direct sale on the case there and then if the OP was so keen.

All the rest was blah blah blah self absorbed teenager bollox. I mean complaint that you might get abducted is the most crass thing I've read here in an age. If your so worried about kiddy fiddlers then why get on a bloody bus in your own in the first place?


Automatically Appended Next Post:

 Kimchi Gamer wrote:
Not really sure how things work in the UK, with small store sizes and all, but you certainly should not have been kicked out for not having a rule book. Is this a thing in the UK? I would call customer service and complain about the store. Just specify that it was not the manager who treated you this way, it was a minion.

You have no legal right to be in the store without the owners (or their representatives) permission. So long as they are not decriminating on race\gender/etc the they can ask you to leave at anytime.

So when the OP started getting annoying he got kicked to the curb by the sounds of it.

 Howard A Treesong wrote:
The attitude taken towards selling you other stuff, because they didn't have what you needed in stock, and the thing about you not having your own rule book seem unreasonable. But using their stock off the shelves to write army lists isn't on either. It's not a library, and that's how stock gets damaged, as soon as it gets creased or a dirty fingerprint people won't buy it.

IIRC he was making an army list with his own book.

It's hard to judge something like this without hearing the story from both sides. There may have been more to it than what the op lets on. Seems to be more and more of these situations poping up all the time though.

I can only go off personal exp, and from what I've seen I find it the total opposite. I'm often encouraged to stick around to paint, play or get involved in whatever I like. Even been told I can ring up and book the table and he will chase up an opponent for me. I don't see much of the hard sell that others seem to get either, beyond the "hey, did you see the new releases this week?". I usually come in for a specific item and he knows this I guess.

So I'm in the other boat to the OP, once I walk into the GW I find it hard to get out of there again without having to end a conversation short or finding an excuse to turn down invitations to stick around for games or paint some minis in the store.

I've had the same experience as vossyvo....

OP, I would follow Ouze's and others suggestions - it seems that is the only reasonable course of action.

Lucairkx

 SoloFalcon1138 wrote:
Just because you patronize a store doesn't entitle you to waste space. I have heard the line "do you know how much money I spend here?!?" as a bartender often enough to know that no customer is actually paying our bills. Did the employee go about it the wrong way? yes he did. But no one is entitled to hang out in any store just because he has nothing better to do.

Just because you patronize people doesn't entitle you to be a waste of space either.

After reading all the evidence, I can only point out that GW was in the wrong. Reasoning?

The gentlemen in charge knew the situation. A minor without supervision in his store. For those touting liability issues, this is his queue to politely ask them to leave prior to engaging in an attempted sale.

He did not. In fact, he even tried to pursue a purchase after intentions of a purchase of a out of stock product. Its this act right there that outlines his intentions. That's the elephant in the room and where I'm hard pressed to take any of the material presented by fellow posters as "he correctly handled the situation". While it doesn't disprove that your stances are indeed the legally correct route to take, its not the one this gentlemen took and it puts him in the wrong, twice. Once legally, and the second morally.

Alex, sir, keep us abreast of your situation and please do follow the advise of NAVARRO's first post.

 ALEXisAWESOME wrote:
Thanks guys, I'm going back in on Friday to try resolve things. All I can do I hope the Manager is there and not the new guy, I can't exactly complain about him to him, or at least not with any reasonable idea of having a nice day there. I am not going to talk about the being un supervised business because that's not why he was rude to me, he was rude to me because I wouldn't buy anything. As to get a job, I already posted I have a paper round, which is legally the best job I can get with out a Gak load of paper work to the local council. I'll simply talk to the manager, he is a nice understanding person (When someone nicked my Wraithlord he gave me a new one) and I'm sure he values me, a long time customer, over a new GW lackey who was rude to customers. As he is new, I can only guess he is on a probation, so I could very well have his head. I'm not sure I want to though, he may of been rude to me, but before that I saw he was enthusiastic about the game when talking (Not selling, talking) to some veteran adults. So maybe I did do something wrong, i'll leave it to the manager to decide. Thanks for the Help.

You should call before going. Don't waste your time if the manager isn't there.

The GW rep was way out of line. That is just bad customer service. Sounds like he was new, saw that you were a young kid and just assumed you weren't a paying customer but instead, a "leech". As long as you were respectful of the company and their products and didn't take advantage of them, you definitely need to tell his manager.

 Kanluwen wrote:

 Grimtuff wrote:
Nkelsch misses the elephant in the room again. IT IS CURRENTLY THE SCHOOL HOLIDAYS IN THE UK. Guess what? GW's target market wants to participate in their hobby during their time off from school. Who'd have thunk it?

What "GW's target market" wants to do does not matter if they're minors and the shop does not want to serve as a babysitting service.

When I was in school GW used to run lots of holiday events with big games. I guess they don't do that now because they've moved all their shops into shoeboxes.

 ALEXisAWESOME wrote:
Thanks guys, I'm going back in on Friday to try resolve things. All I can do I hope the Manager is there and not the new guy, I can't exactly complain about him to him, or at least not with any reasonable idea of having a nice day there. I am not going to talk about the being un supervised business because that's not why he was rude to me, he was rude to me because I wouldn't buy anything. As to get a job, I already posted I have a paper round, which is legally the best job I can get with out a Gak load of paper work to the local council. I'll simply talk to the manager, he is a nice understanding person (When someone nicked my Wraithlord he gave me a new one) and I'm sure he values me, a long time customer, over a new GW lackey who was rude to customers. As he is new, I can only guess he is on a probation, so I could very well have his head. I'm not sure I want to though, he may of been rude to me, but before that I saw he was enthusiastic about the game when talking (Not selling, talking) to some veteran adults. So maybe I did do something wrong, i'll leave it to the manager to decide. Thanks for the Help.

Bring your mum, the ultimate firepowah

 ALEXisAWESOME wrote:
If someone kicked you out for not buying something you don't need, would that be OK to you?

Yes, because it is a retail store, not a youth club.
If I have a game booked, If I have a painting table slot booked, if I am buying something.
These are the reasons to be in the shop.
Hanging around until my bus turns up (in 4 hours) is not a good reason.

 marv335 wrote:

 ALEXisAWESOME wrote:
If someone kicked you out for not buying something you don't need, would that be OK to you?

Yes, because it is a retail store, not a youth club.
If I have a game booked, If I have a painting table slot booked, if I am buying something.
These are the reasons to be in the shop.
Hanging around until my bus turns up (in 4 hours) is not a good reason.

He was trying to play a game. The assistant prevented him, ostensibly because he wouldn't buy anything.

@OP Kudos for maintaining a mature and articulate attitude in this thread, in the face of some fairly blunt, arguably unnecessary, criticism. It does you credit and makes me more inclined to believe you've been harshly treated rather than are whining because you pissed someone off and got kicked out.

 azreal13 wrote:

 marv335 wrote:

 ALEXisAWESOME wrote:
If someone kicked you out for not buying something you don't need, would that be OK to you?

Yes, because it is a retail store, not a youth club.
If I have a game booked, If I have a painting table slot booked, if I am buying something.
These are the reasons to be in the shop.
Hanging around until my bus turns up (in 4 hours) is not a good reason.

He was trying to play a game. The assistant prevented him, ostensibly because he wouldn't buy anything.

I think the "he wouldn't buy anything" was a convenient excuse to get him out of the store.
The OP flatout said that he was confronted about if he brought his rulebook or not.

@OP Kudos for maintaining a mature and articulate attitude in this thread, in the face of some fairly blunt, arguably unnecessary, criticism. It does you credit and makes me more inclined to believe you've been harshly treated rather than are whining because you pissed someone off and got kicked out.

Really?
The fact that he chose to post about it on Dakka as his first avenue of recourse suggests otherwise to me.

nkelsch wrote:

 ALEXisAWESOME wrote:
When I was 11 I had to have a parent with me in the store and when I turned twelve my parents asked if I still had to, the Manager (The nice one) said no, we will look after him well enough. Since then I've been going in on my own. Although he didn't put it in writing, he inferred I was welcome there as long as I behaved without an adult. Its been like that for ages, now a knew guy comes in and kicks me out for not buying anything, even when I came into the store with the intention to buy an expensive piece of kit. I just don't see that as fair.

Yes, one guy chose to supervise you in order to make a sale, the other guy doesn't want that responsibility as supervising kids is a dangerous thing due to liabilities. Did the old manager have your parents phone info to contact them at work should there be an issue? The company can't make him legally supervise you, especially since he would be unskilled to do so.

You are a child. Life is not fair. You get 4 more harsh years of that until you turn 18, and then you can begin your quarter life crisis when you find out being an adult, life is still not fair as you will enter a job market which will leave you unemployed, under employed and saddled with college debt you will be paying until you are 50.

What are you doing not working at 14? When you turn 14 here, you get a job and work. Playtime and summer are over. Want to be treated like an adult, then go get a job.

Regardless, supervising minors is dangerous and no unqualified person should attempt it or be forced to do it in their line of work. This is both for the child's safety and the adult's protection.

If a customer of any age walked into a store looking to purchase a expensive item why would the employee not just ask if you like to order it if you have intent to buy when they get it in stock what's the guys problem your basically telling him as soon as it comes in here's my money why not let him play? and about the 14 and getting a job.. what? at 14 most people do NOT have a real job or way of getting to one unless working for a family friend as most places you have to be able to get there which needs a car that you cant drive by yourself until your 16 even then most other students I know don't have jobs because we're enjoying our sports and high school life.

 Kanluwen wrote:

 azreal13 wrote:

 marv335 wrote:

 ALEXisAWESOME wrote:
If someone kicked you out for not buying something you don't need, would that be OK to you?

Yes, because it is a retail store, not a youth club.
If I have a game booked, If I have a painting table slot booked, if I am buying something.
These are the reasons to be in the shop.
Hanging around until my bus turns up (in 4 hours) is not a good reason.

He was trying to play a game. The assistant prevented him, ostensibly because he wouldn't buy anything.

I think the "he wouldn't buy anything" was a convenient excuse to get him out of the store.
The OP flatout said that he was confronted about if he brought his rulebook or not.

@OP Kudos for maintaining a mature and articulate attitude in this thread, in the face of some fairly blunt, arguably unnecessary, criticism. It does you credit and makes me more inclined to believe you've been harshly treated rather than are whining because you pissed someone off and got kicked out.

Really?
The fact that he chose to post about it on Dakka as his first avenue of recourse suggests otherwise to me.

Things is, you've fairly obviously nailed your colours to the mast here (and anyone with any history on the board could have made the call without seeing you write a word) so there's really no point in engaging with you that I can see?

The main error I think the OP made is they same mistake a lot of teens make... They think they can just walk out into the world and be treated like rational adults by rational adults...
Nothing could be further from the truth.. First no adult is TRUELY rational.. Second of all the new guy probably didn't know if could trust you.. A kid you dont know in a store for 4-5 hours.. That's hair raising stuff mate.. Besides the legal issues there is also the risk of theft during that time.. He can't keep his eyes on you THAT long.. And he can't trust you just becaus should said he could..
This is the real world mate.. Your not going to be treated like a rational adult by rational adults.. Even WHEN your an adult.. And especially not now..
.. He did sound like a bit of a jack$&@ from the anecdote though..

 Overlord Zerrtin wrote:

nkelsch wrote:

 ALEXisAWESOME wrote:
When I was 11 I had to have a parent with me in the store and when I turned twelve my parents asked if I still had to, the Manager (The nice one) said no, we will look after him well enough. Since then I've been going in on my own. Although he didn't put it in writing, he inferred I was welcome there as long as I behaved without an adult. Its been like that for ages, now a knew guy comes in and kicks me out for not buying anything, even when I came into the store with the intention to buy an expensive piece of kit. I just don't see that as fair.

Yes, one guy chose to supervise you in order to make a sale, the other guy doesn't want that responsibility as supervising kids is a dangerous thing due to liabilities. Did the old manager have your parents phone info to contact them at work should there be an issue? The company can't make him legally supervise you, especially since he would be unskilled to do so.

You are a child. Life is not fair. You get 4 more harsh years of that until you turn 18, and then you can begin your quarter life crisis when you find out being an adult, life is still not fair as you will enter a job market which will leave you unemployed, under employed and saddled with college debt you will be paying until you are 50.

What are you doing not working at 14? When you turn 14 here, you get a job and work. Playtime and summer are over. Want to be treated like an adult, then go get a job.

Regardless, supervising minors is dangerous and no unqualified person should attempt it or be forced to do it in their line of work. This is both for the child's safety and the adult's protection.

If a customer of any age walked into a store looking to purchase a expensive item why would the employee not just ask if you like to order it if you have intent to buy when they get it in stock what's the guys problem your basically telling him as soon as it comes in here's my money why not let him play? and about the 14 and getting a job.. what? at 14 most people do NOT have a real job or way of getting to one unless working for a family friend as most places you have to be able to get there which needs a car that you cant drive by yourself until your 16 even then most other students I know don't have jobs because we're enjoying our sports and high school life.

The run on sentences is strong with this one.

I think that you guys is being a little bit dramatic, If he spends alot of money there, the store has a small moral obligation to him. The OP was a little in the wrong, but it are mainly the employees fault.(yes, grammar are intentional)

 Overlord Zerrtin wrote:

nkelsch wrote:

 ALEXisAWESOME wrote:
When I was 11 I had to have a parent with me in the store and when I turned twelve my parents asked if I still had to, the Manager (The nice one) said no, we will look after him well enough. Since then I've been going in on my own. Although he didn't put it in writing, he inferred I was welcome there as long as I behaved without an adult. Its been like that for ages, now a knew guy comes in and kicks me out for not buying anything, even when I came into the store with the intention to buy an expensive piece of kit. I just don't see that as fair.

Yes, one guy chose to supervise you in order to make a sale, the other guy doesn't want that responsibility as supervising kids is a dangerous thing due to liabilities. Did the old manager have your parents phone info to contact them at work should there be an issue? The company can't make him legally supervise you, especially since he would be unskilled to do so.

You are a child. Life is not fair. You get 4 more harsh years of that until you turn 18, and then you can begin your quarter life crisis when you find out being an adult, life is still not fair as you will enter a job market which will leave you unemployed, under employed and saddled with college debt you will be paying until you are 50.

What are you doing not working at 14? When you turn 14 here, you get a job and work. Playtime and summer are over. Want to be treated like an adult, then go get a job.

Regardless, supervising minors is dangerous and no unqualified person should attempt it or be forced to do it in their line of work. This is both for the child's safety and the adult's protection.

If a customer of any age walked into a store looking to purchase a expensive item why would the employee not just ask if you like to order it if you have intent to buy when they get it in stock what's the guys problem your basically telling him as soon as it comes in here's my money why not let him play? and about the 14 and getting a job.. what? at 14 most people do NOT have a real job or way of getting to one unless working for a family friend as most places you have to be able to get there which needs a car that you cant drive by yourself until your 16 even then most other students I know don't have jobs because we're enjoying our sports and high school life.

Work permits, want ads, the bus, walking, school-sponsored work programs and internships which arrange for transportation from school to employment. In most states you can work 20 hours a week at 14, and many jobs can legally be done by children less than 13 as they do not count as "employment" like paperboys or working at a family business.

Do you know how much of the population is below the poverty line? Do you know how many kids *have* to work to help support their families and feed their siblings? Must be nice to live in high school musical. That is not a reality for a helluva lot of kids out there who either have to work or provide child care for working parents.

Also, a lot of schools have mandatory community service requirements to graduate even from middle school. So for kids less than 13, they are expected to do hundreds of hours of "work" as part of their schooling.

I scrubbed toilets, mowed lawns and picked up garbage at the state park. I got 4.25$ an hour to do the job drunk drivers were forced to do when sentenced for public service.

I guess children with income to burn on GW models I guess don't have to worry about working huh? I paid for my models through my minimum wage paycheck and painting models for money.

So anyone who didn't work at 14 is living in a high school musical. Good to know -_-

Also, this thread is amusing to someone who lives in a country without such asinine laws.