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There's a more troubling question here, at least for me:

Why is that GW has an apparent in-store policy of "No Minors" while marketing their product ALMOST EXCLUSIVELY TO MINORS?

That alone should set off some internal alarms for us.

daemonhunter187 wrote:
There's a more troubling question here, at least for me:

Why is that GW has an apparent in-store policy of "No unattended Minors" while marketing their product ALMOST EXCLUSIVELY TO MINORS?

Do toy stores want a bunch of unattended kids in them, even though they market their product ALMOST EXCLUSIVELY TO MINORS!?!?!?!

daemonhunter187 wrote:
There's a more troubling question here, at least for me:

Why is that GW has an apparent in-store policy of "No Minors" while marketing their product ALMOST EXCLUSIVELY TO MINORS?

That alone should set off some internal alarms for us.

From where have you inferred such a policy when it's quite clear, in the UK at least, that most if not all GW welcome unaccompanied minors, as long they're busy playing or painting?

Otherwise, this exception would not have inspired 10 pages of discussion.

daemonhunter187 wrote:
There's a more troubling question here, at least for me:

Why is that GW has an apparent in-store policy of "No Minors" while marketing their product ALMOST EXCLUSIVELY TO MINORS?

That alone should set off some internal alarms for us.

http://www.chuckecheese.com/discover/the-experience

Chuck E. Cheese’s is the ultimate place Where A Kid Can Be A Kid®. And parents can enjoy every moment. That’s why Chuck E. himself takes pride in providing a safe, family-friendly environment that kids and parents will love coming back to.

Admission is always free, and all games are just 25¢ or less. 1 token = 1 play. So you’ll never overpay to play at Chuck E. Cheese’s.

KID CHECK® PROGRAM
Before you get to all the food and fun, you will enter through our Kid Check® area.

Every member of a party – adult and kid; family or group – who enters Chuck E. Cheese’s gets a unique hand stamp that is verified upon their exit to assist in our objective that families who come together leave together.

This program is not a substitute for adult supervision.

Being an industry focused on kids, never is evidence of accepting responsibility to supervise unattended minors by default. The expectation that parents are there while the child is around is still there.

Super Newb wrote:

 Kanluwen wrote:
Please point out exactly where he says that he was "not the only unattended youth" in the shop.

I wonder though, why does it matter? From what we know the kid was kicked out after he wouldn't buy anything after high pressure sales tactics and then later did not have his rulebook with him. What does that have to do with whether the kid was attended to or not? And again, if the employee was secretly worried about liability for an unattended kid (making his other verbal complaints some kind of smokescreen?) was it REASONABLE for him to be worried? I see NO EVIDENCE WHATSOEVER provided here to support that hypothetical secret worry some people are claiming the employee had.

You really don't appreciate the paranoia about kiddie-fiddlers and the like these days. People have every reason to not want to be left in isolation with children because of claims and accusations that can arise. It's policy in schools to have the door wide open if you have a child in the room with you, and often you're sure to have other people in earshot. It's just not worth putting yourself at risk just to childmind a kid for 6 hours.

Aside from cases of actual abuse being possible, GW basing their whole business around having minors in their shops manned by a single male member of staff is just wide open to a PR disaster when some spoiled brat makes something up. And lets be honest, quite a proportion of those who go to games shops are not the most socially adjusted or mature of people which is exactly why so many women avoid them.

Erm, I'm not particularly sure how I should be feeling about how many people are concerned I may be 'Kiddie-Felt', happy that you care or concerned that you think its a possibility . Also, you seem to be giving into to stereotypes here, not all Staff are male (We had an example in this very thread) and a kid doesn't really have to be spoiled to choose to make stuff up. I also think we all can say that the stereotypical socially awkward war gamer is as much a myth as it is real. And the Women avoiding us thing? You have obviously never been to a Warhammer strip club (Well, neither have I...But we can dream!)

To the op, yes they are in their right to be asses, a mature adult would have politely explained you that since you cant go home you could stay for those couple of hours, but they are not allowed to let people linger in the store if they are not purchasing. Dont buy from that store again and send a letter explaining why you are not buying from them again to the Manager, no swearing just politely explain you will not be purchasing from the store and advising your friends to stay away from it.

There is following company policy and being an ass, this is the blow back you get when you are mindlessly and stupidly an ass.

I have no where else to buy from, taking my business elsewhere means I would have to quit the hobby altogether. That's why I can't let it come to that,

 ALEXisAWESOME wrote:
Erm, I'm not particularly sure how I should be feeling about how many people are concerned I may be 'Kiddie-Felt', happy that you care or concerned that you think its a possibility . Also, you seem to be giving into to stereotypes here, not all Staff are male (We had an example in this very thread) and a kid doesn't really have to be spoiled to choose to make stuff up. I also think we all can say that the stereotypical socially awkward war gamer is as much a myth as it is real. And the Women avoiding us thing? You have obviously never been to a Warhammer strip club (Well, neither have I...But we can dream!)

I'm not giving in to stereotypes, staff are overwhelmingly male, or would you dispute that? Most customers are male, and quite a few are socially awkward. And frequently I've known women feel uncomfortable in game shops because of it. And I don't think you're actually at risk of being molested, the problem is staff putting themselves in the position that could compromise them. However small the risk, it's not worth the risk. Really shops should have two members of staff, not one, otherwise there's no support or help when anything goes wrong or any complaint/allegation is made.

 ALEXisAWESOME wrote:
I have no where else to buy from, taking my business elsewhere means I would have to quit the hobby altogether. That's why I can't let it come to that,

I think it might be time to start exchanging contact information with your opponents and working towards gaming that isn't dependent on that particular store. There's been a trend of GW stores having sudden policy shifts about gaming and it's best to be prepared.

 ALEXisAWESOME wrote:
I have no where else to buy from, taking my business elsewhere means I would have to quit the hobby altogether. That's why I can't let it come to that,

Explain to your folks the situation, and explain that you can save 25% buying online from reputable retailers with good website security.

I'm sure they'll let you use their bank card if you pay them the money in cash.

 CptJake wrote:

The 'not my problem' comment actually seemed tame after your complaining about not having a place to go. What response to that could he have given that you would not have considered rude?

There are easy ways to express the same information in a polite, non-confrontational, customer-friendly manner.

SoloFalcon1138 wrote:Quit whining because you were asked not to loiter. Remember why any store exists: making money. It isn't a library or a lounge.

marv335 wrote:If you want to hang out, go to a club.
It's a shop not a social centre.[/quoteIt is a "Hobby Center" they provide game tables for people to play on specifically. They supposedly encourage people to come in and play in there and not everyone will or can purchase something everytime they walk in.

 Kilkrazy wrote:

 CptJake wrote:

The 'not my problem' comment actually seemed tame after your complaining about not having a place to go. What response to that could he have given that you would not have considered rude?

There are easy ways to express the same information in a polite, non-confrontational, customer-friendly manner.

Agreed, people really need to tone it down, it's not like he's a terrorist.

nkelsch wrote:

 ALEXisAWESOME wrote:
When I was 11 I had to have a parent with me in the store and when I turned twelve my parents asked if I still had to, the Manager (The nice one) said no, we will look after him well enough. Since then I've been going in on my own. Although he didn't put it in writing, he inferred I was welcome there as long as I behaved without an adult. Its been like that for ages, now a knew guy comes in and kicks me out for not buying anything, even when I came into the store with the intention to buy an expensive piece of kit. I just don't see that as fair.

You are a child. Life is not fair. You get 4 more harsh years of that until you turn 18, and then you can begin your quarter life crisis when you find out being an adult, life is still not fair as you will enter a job market which will leave you unemployed, under employed and saddled with college debt you will be paying until you are 50.

What are you doing not working at 14? When you turn 14 here, you get a job and work. Playtime and summer are over. Want to be treated like an adult, then go get a job.

Wow. Bitter much? I hope you don't have kids. I'm pretty sure we had some regulation put in place to make sure kids didn't have to work at 14.

 SoloFalcon1138 wrote:
Quit whining because you were asked not to loiter. Remember why any store exists: making money. It isn't a library or a lounge.

You seriously provide the least useful answers to every single thread you post in, of any poster I've ever seen on any website, ever. Congrats sir, you win the internet. Have a cookie.

Never been in a hobby shop where games are actually played and been asked to 'buy or leave'. Even the couple GW stores I've been in, the staff bug me constantly about buying stuff, but I've never been told to get out.

That being said, it's private property, not public. Pretty sure if the staff doesn't like you for any reason (mentioned or otherwise) they can tell you to beat it. So...meh?

On a side note, has anyone noticed the amazing amount of "Went to a GW store and people were mean to me!" threads popping up recently?

It's a GW, they want you to have everything your army needs to be able to play. You didn't have a rule book and he didnt want you to play, fine, knowing how strict GW is with a lot of other rules I'm surprised people haven't thought of that. Is it pretty lame? Yeah but they make the rules.

At that point you were not really doing anything, you were reading your codex which is fine, but like some other people mentioned you were just sitting around, so he gave you an option to buy something so you were a paying customer and not someone just hanging out, and you refused,

Which led to you saying you got aggravated, which I would like to know your definition of aggravated is, if his next step was to threaten to call the police.

I know you don't have another store around but all of those things could be solved by going to an flgs. Because you can get away with hanging out, or no rule books there. You may want to find a club if possible, your already having to travel to get to that GW, or even start playing with friends at home.

I'm not looking to fight or start anything with anyone, I'm just putting my two cents in.

You guys would be giving completely different responses if he was over 18, it's the kind hypocrisy I find intolerable on forums like these. I love forums don't get me wrong, but you guys are being as bad as the ass hole at his local gw. If he was over 18 you'd be calling for blood from gw but because he's not 18 you say it's perfectly fine (legally it is), but morally you guys are being ass holes for bot supporting some one of the war gaming community just because he's not over 18. Come on guys let's be sensible here, show the kid some respect. Like I said if he was over 18 you'd be out for blood, you guys are supposed to be sensible and understand the hardships that gw brings down upon us as gamers, we need to stand untied on this front not cast out our own just because he's under 18!

Go talk to the manager as he seems like a reasonable guy, who knows? The guy could've been having a bad day of course (not that that's any excuse for kicking you out) though if he was going over and being super-friendly to the little kid he was probably just eldrad being a dick.

 epicwalrus wrote:
You guys would be giving completely different responses if he was over 18, it's the kind hypocrisy I find intolerable on forums like these. I love forums don't get me wrong, but you guys are being as bad as the ass hole at his local gw. If he was over 18 you'd be calling for blood from gw but because he's not 18 you say it's perfectly fine (legally it is), but morally you guys are being ass holes for bot supporting some one of the war gaming community just because he's not over 18. Come on guys let's be sensible here, show the kid some respect. Like I said if he was over 18 you'd be out for blood, you guys are supposed to be sensible and understand the hardships that gw brings down upon us as gamers, we need to stand untied on this front not cast out our own just because he's under 18!

Your making some gross assumptions here about other people's thoughts.. More people who are on the pro-GW side are actually against loitering.. NOT underage loitering...
Morally we're being donkey-caves??
Seriously? I don't know if your trolling or flaming.. But that pretty much sums up your contribution to this conversation..

I say again.. Someone (anyone) loitering in a store for 3-4 hours to do something just as easily done at home or at a library is extremely suspicious.. Decreasing loitering (of ANY age) is a key tactic for a trained retailer to decrease theft..

And seriously telling us we're bad people just for siding with someone who puts the business (both potential customers and product security)
Means I'm not expecting a rational debate from you... Just hoping you realise your out of line by calling us bad after puttig words/ beliefs in our mouths, when clearly this are not the majority views expressed on this post anyway..

I agree with Silent, a polite word to the manager would go a long way in sorting it out.

I'd step lightly though since you will have to spend a fair bit of time in the store with this guy if you are allowed to keep coming back. I wouldn't go in making a direct complaint about him, I'd rather not be there than have to sit around with a guy who knows I tried to get him fired.

Just something along the lines of "Hey I was here the other day and it looks like you and "new employee" have different views about customers gaming in the store, which has been fine in the past. I was wondering if you could clear it up one way or the other so it doesn't cause any confusion."

I'm not saying this particular retailer handled the situation well... And per the anecdote (and that's all we have to go by) he was doing I for ethically dubious reasons..
But remember this is an emotional reactive post by somebody who had a REALLY bad day, through NO fualt of his own..
An emotional anecdote does not a fact make..
We would need both sides for an objective discussion..

 SoloFalcon1138 wrote:
Quit whining because you were asked not to loiter. Remember why any store exists: making money. It isn't a library or a lounge.

Do you just troll to make people mad or are you some sort of a white knight?

Your a jerk dude and this kid has every right to be a little upset.

I dont care if you tend a bar or tend a horse trough, this kid is a paying customer and to be told to buy something or get out is outrageous!!!

Hey solo--buy some advertising space or get out!!!

Strayan wrote:

 epicwalrus wrote:
You guys would be giving completely different responses if he was over 18, it's the kind hypocrisy I find intolerable on forums like these. I love forums don't get me wrong, but you guys are being as bad as the ass hole at his local gw. If he was over 18 you'd be calling for blood from gw but because he's not 18 you say it's perfectly fine (legally it is), but morally you guys are being ass holes for bot supporting some one of the war gaming community just because he's not over 18. Come on guys let's be sensible here, show the kid some respect. Like I said if he was over 18 you'd be out for blood, you guys are supposed to be sensible and understand the hardships that gw brings down upon us as gamers, we need to stand untied on this front not cast out our own just because he's under 18!

Your making some gross assumptions here about other people's thoughts.. More people who are on the pro-GW side are actually against loitering.. NOT underage loitering...
Morally we're being donkey-caves??
Seriously? I don't know if your trolling or flaming.. But that pretty much sums up your contribution to this conversation..

I say again.. Someone (anyone) loitering in a store for 3-4 hours to do something just as easily done at home or at a library is extremely suspicious.. Decreasing loitering (of ANY age) is a key tactic for a trained retailer to decrease theft..

And seriously telling us we're bad people just for siding with someone who puts the business (both potential customers and product security)
Means I'm not expecting a rational debate from you... Just hoping you realise your out of line by calling us bad after puttig words/ beliefs in our mouths, when clearly this are not the majority views expressed on this post anyway..

Strayan wrote:I'm not saying this particular retailer handled the situation well... And per the anecdote (and that's all we have to go by) he was doing I for ethically dubious reasons..
But remember this is an emotional reactive post by somebody who had a REALLY bad day, through NO fualt of his own..
An emotional anecdote does not a fact make..
We would need both sides for an objective discussion..

Wow negative to neutral in 60 seconds flat. The kids was not just hanging around not doing anything. He was trying to get involved with the hobby he loves. I doubt though that you have read all 10 pages of posts and just decided to jump in whenever you wanted. If you have read everything you would see there is more to this then his first post. Could there be even more to the story?? maybe. maybe not. His first post did not seem like he was raging. just concerned.

Alex,

As others have said, you and/or you parent should have a nice talk with the manager. You seem to have more self control then some of these so called adults that post on here. so I believe it will work out for you. Good luck and please let us knw how it turned out.

At this point, there's no "having a quiet word" with the manager as Alex called the employee out on the store's Facebook page.

 Kilkrazy wrote:

 CptJake wrote:

The 'not my problem' comment actually seemed tame after your complaining about not having a place to go. What response to that could he have given that you would not have considered rude?

There are easy ways to express the same information in a polite, non-confrontational, customer-friendly manner.

Give me a beak. Kid being kicked out pulls the 'I can't go home' card. 'Get the feth out before I call the cops' would have been rude. 'Not my problem' is an entirely appropriate response at that point.

 FarseerAndyMan wrote:

 SoloFalcon1138 wrote:
Quit whining because you were asked not to loiter. Remember why any store exists: making money. It isn't a library or a lounge.

Do you just troll to make people mad or are you some sort of a white knight?

Your a jerk dude and this kid has every right to be a little upset.

I dont care if you tend a bar or tend a horse trough, this kid is a paying customer and to be told to buy something or get out is outrageous!!!

Hey solo--buy some advertising space or get out!!!

Apparently, he wasn't in the buying mood then and he was loitering. Both of my FLGSs have had issues with loiterers. When I go to them to play, I purchase something. Game stores are not lounges, libraries, or daycare centers; they are businesses. And if it was within the clerk's rights to ask him to leave, he had that option.

No, I've been reading the whole time..
If you read them all you would realise this isn't my first post on this thread...
I've been pretty clear on my stances,
Meanwhile you've literally called us ass holes for having the nerve to see both sides of this..
You sir are a troll.. And not a nice person in general.

Locrian wrote:

 SoloFalcon1138 wrote:
Quit whining because you were asked not to loiter. Remember why any store exists: making money. It isn't a library or a lounge.

You seriously provide the least useful answers to every single thread you post in, of any poster I've ever seen on any website, ever. Congrats sir, you win the internet. Have a cookie.

You noticed too, huh? That's got to be some pile of cookies by now.