Switch Theme:

Are GW employees trained to hate dakka dakka?  [RSS] Share on facebook Share on Twitter Submit to Reddit
»
Author Message
Advert


Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you:
  • No adverts like this in the forums anymore.
  • Times and dates in your local timezone.
  • Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance.
  • Email notifications for threads you want to watch closely.
  • Being a part of the oldest wargaming community on the net.
If you are already a member then feel free to login now.




Made in gb
Ruthless Interrogator





The hills above Belfast

I agree with all this stuff. Dakka rocks as do all it's users.......except the GW spies..... We know your out there....

EAT - SLEEP - FARM - REPEAT  
   
Made in gb
Oberstleutnant





Back in the English morass

 curran12 wrote:

Also, is it not a trifle presumptuous to ask GW to take that on? .


Not in the least. GW's complete lack of community involvement does absolutely nothing to improve their standaing in the community, quite the reverse. Yes an offical GW forum representative would receive vast quantities of flak, this is the internet afterall, however given that the vitriol that they would receive would be from your average intenet mouthbreather they are easy to ignore. Someone who can sort the wheat from the chaff and who doesn't pay an yheed to idiots could easily make a vast and almost immediate improvement in GW's standing within the community, providing that they had some real power within Lenton. I am aware that this is never going to happen but given that there are nearly 10k people currently browsing Dakka GW is either ignorant or stupid to ignore the opportunites that large and established fora represent.

I would happily be GW's forum representative, internet bile has no fears for me.


Automatically Appended Next Post:
 scarletsquig wrote:
Dakka tends to be a wonderful place to find out about wargames companies that aren't GW.

Warseer, less so. There was at one point, a thriving Mantic community on Warseer that got moderated into oblivion.. had a lot of my posts deleted for "advertising" when all I was doing was posting pics of new releases in a news and rumour thread. Whole threads and chunks of threads of perfectly reasonable discussion would suddenly vanish with no explanation.


Eventually, everyone left en-masse and joined the new mantic forums instead.


This is one of the prime reasons what Dakka is currently being read by approximately 8000 more people than warseer (who can only manage a platry 1.5k). One of these days Wintermute will figure out why he is killing Warseer, maybe.

This message was edited 1 time. Last update was at 2014/02/25 19:04:39


RegalPhantom wrote:
If your fluff doesn't fit, change your fluff until it does
The prefect example of someone missing the point.
Do not underestimate the Squats. They survived for millenia cut off from the Imperium and assailed on all sides. Their determination and resilience is an example to us all.
-Leman Russ, Meditations on Imperial Command book XVI (AKA the RT era White Dwarf Commpendium).
Its just a shame that they couldn't fight off Andy Chambers.
Warzone Plog 
   
Made in gb
The Daemon Possessing Fulgrim's Body





Devon, UK

 Palindrome wrote:

I would happily be GW's forum representative, internet bile has no fears for me.


I'd happily stand with you

(I'm Spartacus etc....)

We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

Ask me about
Barnstaple Slayers Club 
   
Made in us
Confessor Of Sins




WA, USA

 azreal13 wrote:


I'm not going to argue about theoretical timescales with you, but again, you're always going to have people who will blindly criticise and 'hate' whatever you do, those aren't the people to worry about. There are, however, many people who are disenchanted who would be relatively easy to get back on side, there is still huge affection for 40K, even if not necessarily GW, and those would be the ones to target.


I agree with you up to the 'relatively easy' part because I don't think a community as hardline entrenched as Dakka is will be so easily swayed. It just won't. As evidence, look at how little reaction against someone calling for GW employees to lose their jobs gets here. If it was easy to change this mindset, wouldn't this be more shocking to the disenchanted people? Now, outside of the community, on a one on one basis, you're probably right. On an individual scale, most people are pretty reasonable outside of those who are truly trolling for trolling's sake. But we are not dealing with individuals, we're dealing with groups. And groups do not work the same as individuals.

My worry is that anything outside of the most demeaning of pleading will simply be dismissed by the collective. This is not a path to compromise, this is us wanting them to do what we want and calling it 'compromise'.

Now, before anything else, I agree that GW has a lot to do. They have made some business decisions that I think have done great harm to the communities I play with. However, just because they have more work to do than we do does NOT excuse us as a community from the pretty terrible behavior that we show. When it comes to compromise, it takes two to tango.


Asking GW to try and ensure the long term growth and health of their company by assuming responsibility for the satisfaction of their own customers, like, as I've said, practically every other company in existence? Nope, not presumptuous at all.

The fact that, at this point, they have such an apparently massive hole to dig their way out of with a percentage of their consumers is nobodies fault but their own, and the responsibility for trying to repair that should be their responsibility, and only theirs. If they choose not to undertake that responsibility, and as a result they eventually have to make redundancies or go into receivership (I'm making no such argument that GW must start to communicate or they will go under, but let us make the assumption for the purposes of this discussion) then who else's fault is it? They are still solvent (albeit not as much as a year ago) and profitable (ditto) so at this point, their fate is still very much in their own hands.


You're changing the issue here. My focus is solely on communication and this has wrapped around to how GW operates as a whole. Let's keep our eyes on what this is about. If we want GW to communicate with us, we have to meet them on this as well. To use a rather bizarre metaphor, let's say every time you go into a place, you are yelled at and harassed. Yet when you don't come in, they say that you do nothing to communicate. That is the position that I see GW in with this regard. Their attempts to communicate, at least on an individual GW employee level, has shown how terrible this community can treat someone. This community has voices that actively wish for people to lose their means of supporting themselves over a game, and because the community as a whole is complacent about it, we create the worst kind of toxic environment for GW to do anything in. It's a no-win for them. When I suggest compromise, the response is 'GW should compromise', not 'we should all compromise'.

Now, remember that this is in the realm of communication. I am not pardoning GW's decisions here. But I am not letting their business shortcomings pardon our behavior, either.




 Palindrome wrote:


Not in the least. GW's complete lack of community involvement does absolutely nothing to improve their standaing in the community, quite the reverse. Yes an offical GW forum representative would receive vast quantities of flak, this is the internet afterall, however given that the vitriol that they would receive would be from your average intenet mouthbreather they are easy to ignore. Someone who can sort the wheat from the chaff and who doesn't pay an yheed to idiots could easily make a vast and almost immediate improvement in GW's standing within the community, providing that they had some real power within Lenton. I am aware that this is never going to happen but given that there are nearly 10k people currently browsing Dakka GW is either ignorant or stupid to ignore the opportunites that large and established fora represent.

I would happily be GW's forum representative, internet bile has no fears for me.


Is it that easy to ignore? Is it really that small of a deal?

I don't buy it.

You're dealing with people who would be happy if your company went under and left hundreds, if not thousands, of employees wondering how they are going to get support. This 'pft it's the internet' dismissal, is an unwise, untenable position simply because we are human. Can you seriously, seriously, say that you can handle a job where for 8-10 hours a day you deal with people who spit venom at you? I deal with plenty of trolls but frankly, no I don't want that job.

This message was edited 3 times. Last update was at 2014/02/25 19:16:43


 Ouze wrote:

Afterward, Curran killed a guy in the parking lot with a trident.
 
   
Made in us
Fixture of Dakka






 Lockark wrote:
I've been to two different GW stores in my citiy, and at both the staff very strongly HATE dakkadakka. They will tell people to only go to the GW facebook page or Warseer instead.

One redshirt referred to the dakkadakka community as "Uneducated goons".

It's crazy how much they hate dakkadakka more then any of the other Wargameing/Warhammer related forms. And like i said this was at two diffrent stores, with diffrent staff. It's like they are being trained to hate on Dakka. Has anyone eals noticed this if they every casually mentioned dakka in anyway?
O____o


It's complicated.

Hate might not be the right word for it, I would use the word- Threat. Dakka is a Threat to them, because point of fact the news is not all peaches and cream and we're not afraid to let them know about it.

I for one don't honestly have the time or energy to hate them anymore. I did- for a bit there. I don't mind telling you that the "Corperate doublespeak" and the party line is gak, and they peed on thier own good will and did a very good job of killing off thier golden goose- Me.

There was a time, not so long ago that they would pitch thier party line at every turn, the "HHHobby" was the be all and end all of gaming, and everyone else did not exist. GW was pretty good, but much the same as most big dogs, they got too big for thier own good, started worrying more about padding thier own 401's and peeing on the fans, and much the same as most corperate smacktards- started believeing thier own hype.

NOW- at present, GW is fading glory incarnate. They are more inclined to pitch "what once was..." and the shadow of thier former selves is less the better for it. Public faced GW hates the fact that there are some of us out here that have been playing the game for longer then some of thier "Corperate D bags " have been alive, and they don't like us very well.

Thats ok, though, the feelings mutual.

At the same time- There are many out there in the real world that on the surface show their corperate self, and then when your one on one with them- the real gamers come to the fold and they let thier hair down and tell you the real deal. That if they DON'T denouce the "pleabes" and " Uneducated goons" out there that they will be branded as "nonteam players", and fired. Sites like Dakka are uncontroled by the party line, hence they are a threat, because GW does not control the horizontal and vertical of the message being pumped into little timmy's ears.

"BUY OUR GW Models and paint with GW PAINTS and GW STUFFS !!!", quickly becomes "Hey, Timmy, there are a few other alternatives out there. Miniature wargaming is a bigger world then Space Marines and GW products, and at half of the cost."

Corperate existance is like that. You have a "Business view" and a "Personal view", and never the two shall meet.

I will say that I've met several excellent GW managers out there that were pretty darned good. I've given them gak in the past, but in all honesty- GW is not a nice company to work for, and the ones that I've met that have been both- solid gamers, and solid citizens have been few and far between, but they are out there. ( At least several of you are in at least 3 states for sure that I give public props to.)

I won't name you, or your states, to keep you from any unwanted attention.

To wrap it all up, It is an honestly complicated relationship that Vets have with GW.

Dakka Dakka isn't the only online presence that GW gives public gak to. We wear it as a badge of honor.



At Games Workshop, we believe that how you behave does matter. We believe this so strongly that we have written it down in the Games Workshop Book. There is a section in the book where we talk about the values we expect all staff to demonstrate in their working lives. These values are Lawyers, Guns and Money. 
   
Made in gb
The Daemon Possessing Fulgrim's Body





Devon, UK

 curran12 wrote:
 azreal13 wrote:


I'm not going to argue about theoretical timescales with you, but again, you're always going to have people who will blindly criticise and 'hate' whatever you do, those aren't the people to worry about. There are, however, many people who are disenchanted who would be relatively easy to get back on side, there is still huge affection for 40K, even if not necessarily GW, and those would be the ones to target.


I agree with you up to the 'relatively easy' part because I don't think a community as hardline entrenched as Dakka is will be so easily swayed. It just won't. As evidence, look at how little reaction against someone calling for GW employees to lose their jobs gets here. If it was easy to change this mindset, wouldn't this be more shocking to the disenchanted people? Now, outside of the community, on a one on one basis, you're probably right. On an individual scale, most people are pretty reasonable outside of those who are truly trolling for trolling's sake. But we are not dealing with individuals, we're dealing with groups. And groups do not work the same as individuals.

My worry is that anything outside of the most demeaning of pleading will simply be dismissed by the collective. This is not a path to compromise, this is us wanting them to do what we want and calling it 'compromise'.

Now, before anything else, I agree that GW has a lot to do. They have made some business decisions that I think have done great harm to the communities I play with. However, just because they have more work to do than we do does NOT excuse us as a community from the pretty terrible behavior that we show. When it comes to compromise, it takes two to tango.


I direct you to (a very specific part of) the Knight thread. From the initial leak, right up until the slightly ham fisted way they've started to disseminate the rules, you will find many posters who are characteristically outspoken and critical of GW setting all that aside in favour of enthusiasm for a model they feel GW have gotten right. Now the thread has very much fallen back into old patterns now, but that is a perfect example of how simply and easily people will forgive past transgressions.

GW are very much in the mindset of "they'll buy what we make" rather than "let's make what they'll buy." Better communication with previews, even taking feedback into account and modifying model designs or rules in advance of release, could turn every new release into a Knight release. If GW were to have a flawless year of releases, where the overwhelming majority of customers were enthusiastic and few could fine reason to criticise, where do you think their standing would be in relation to where it is now?

I hear what you're saying about being dictated to by their customers, but frankly, what's wrong with that? As long as you maintain a degree of critical thought and don't blindly try and pander to everyone, who better to be dictated to by? Sure, a few people may be unhappy their ideas aren't listened to, but that's inevitable, all you can do is try and minimise how many.


Asking GW to try and ensure the long term growth and health of their company by assuming responsibility for the satisfaction of their own customers, like, as I've said, practically every other company in existence? Nope, not presumptuous at all.

The fact that, at this point, they have such an apparently massive hole to dig their way out of with a percentage of their consumers is nobodies fault but their own, and the responsibility for trying to repair that should be their responsibility, and only theirs. If they choose not to undertake that responsibility, and as a result they eventually have to make redundancies or go into receivership (I'm making no such argument that GW must start to communicate or they will go under, but let us make the assumption for the purposes of this discussion) then who else's fault is it? They are still solvent (albeit not as much as a year ago) and profitable (ditto) so at this point, their fate is still very much in their own hands.


You're changing the issue here. My focus is solely on communication and this has wrapped around to how GW operates as a whole. Let's keep our eyes on what this is about. If we want GW to communicate with us, we have to meet them on this as well. To use a rather bizarre metaphor, let's say every time you go into a place, you are yelled at and harassed. Yet when you don't come in, they say that you do nothing to communicate. That is the position that I see GW in with this regard. Their attempts to communicate, at least on an individual GW employee level, has shown how terrible this community can treat someone. This community has voices that actively wish for people to lose their means of supporting themselves over a game, and because the community as a whole is complacent about it, we create the worst kind of toxic environment for GW to do anything in. It's a no-win for them. When I suggest compromise, the response is 'GW should compromise', not 'we should all compromise'.

Now, remember that this is in the realm of communication. I am not pardoning GW's decisions here. But I am not letting their business shortcomings pardon our behavior, either.


I'm not changing the issue, I fundamentally believe that the lack of communication is at the heart of every issue people ascribe to GW and the way they operate. There is no obligation on their customer base to "play nice" if the customer base is pissed off, it has every right to express that. At the moment, it can't, other than on forums where it likely won't achieve anything. The only obligation in this situation is on GW, and that obligation is to ensure that it has enough happy customers willing to give it cash that it can continue to survive. Again, if they fail to do that, they have nobody to blame but themselves.

Frankly, given the apparent residual goodwill that many, even the harshest critics, still seem to have towards Warhammer, it could only be chronic mismanagement of the highest order that would lead to that, such as failing to provide any sort of mechanism to listen to customer feedback.

This message was edited 1 time. Last update was at 2014/02/25 19:33:51


We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark

The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.

The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox

Ask me about
Barnstaple Slayers Club 
   
Made in gb
Oberstleutnant





Back in the English morass

 curran12 wrote:

Is it that easy to ignore? Is it really that small of a deal?


Of course it is. Life is far too short to take offence from fools online, especially if you are being paid to do a job. The primary rule for a happy internet existence is not to take personal offence at anything, afterall what would be the point?

As I said, I would happily be GW's forum representative, or at least I would be if I had faith in the company.

This message was edited 1 time. Last update was at 2014/02/25 19:40:29


RegalPhantom wrote:
If your fluff doesn't fit, change your fluff until it does
The prefect example of someone missing the point.
Do not underestimate the Squats. They survived for millenia cut off from the Imperium and assailed on all sides. Their determination and resilience is an example to us all.
-Leman Russ, Meditations on Imperial Command book XVI (AKA the RT era White Dwarf Commpendium).
Its just a shame that they couldn't fight off Andy Chambers.
Warzone Plog 
   
Made in gb
[SWAP SHOP MOD]
Yvan eht nioj






In my Austin Ambassador Y Reg

I don't feel GW fans are more or less bile filled than any other fan group on the internet (certainly I would say that generally speaking Dakka is much more intelligent and articulate than a lot of sites I have visited) so as such I judge GW on exactly the same terms as I would judge any other company. On other forums I belong to (car marque fan sites for example), there are individuals who represent the companies in question and who post on the forums so why shouldn't GW?

I don't think GW would suddenly be awash with rage if they started posting here. and even if they did suffer some slings and arrows, they aren't obliged to interact with every post - they could pick and choose what they wish to reply to much like any other user. To say that GW would somehow be scared off by hordes of hate spewing zombies is doing the community a disservice frankly, IMO. Yes, there are bad apples in every community but I would like to think that the vast majority of us are capable of discussing issues and opinions in a calm, concise and adult fashion. That GW chose not to interact with the community is a massive loss for them I feel. The point is we don't know how GW would be received because they have never deigned to address the community. I don't think you can use the debacle of their own fora as a healthy barometer for how other communities would react to them.

=====Begin Dakka Geek Code=====
DC:80-S--G+MB+I+Pw40k95+D++A+++/sWD144R+T(S)DM+
======End Dakka Geek Code======

Click here for retro Nintendo reviews

My Project Logs:
30K Death Guard, 30K Imperial Fists

Completed Armies so far (click to view Army Profile):
 
   
Made in gb
Joined the Military for Authentic Experience





On an Express Elevator to Hell!!

I think at the core of this issue is the level of animosity directed towards GW. Why is this? Why can I go on the Corvus Belli forums, Mantic, Battlefront etc. and not experience it there towards those companies? Put simply, it is a result of not only GW's policies, but the fact that it the changes within the company actions over the past 5 years have been a redaction of what has come before.

Put simply, for the veteran customer, GW is not the company it was before. I mean that from a completely customer-focused perspective, putting aside all arguments concerning profitability, covering of shop overheads etc from GW's own perspective. I could make a list as long my arm here, but a few highlights (lowlights?) would include; Finecast, overseas trade ban, price increases, death of games day/golden daemon, war on independent stores and on fansites, closing of stores & staff cuts, warhammer visions, specialist games.. I could go on.

No doubt there have been a lot of highlights along the way (the increased release rates, the new Knight kit!) but, they have been outnumbered in the wider context, and it is within human nature to focus on negative aspects, and things they want to change rather than things that are as they should be.

GW's 'fall' has been all the more painful, the more loudly abhorred, because they initially started at such a great height. They used to do so many things right, and like it or not, when these things are taken away then that customer base that remembers them is always going to complain and feel a sense of entitlement.

curran12 wrote:Now, before anything else, I agree that GW has a lot to do. They have made some business decisions that I think have done great harm to the communities I play with. However, just because they have more work to do than we do does NOT excuse us as a community from the pretty terrible behavior that we show. When it comes to compromise, it takes two to tango.


It takes two to tango certainly, but it hasn't helped that GW's opening steps have been to stamp on the toes of their dance partner, followed by a swift head-butt and shoe-in when they are on the floor(!) . Fans sites closed down, forced to change their name, remove 'copyrighted imagery'. And a lot of this is directed towards the company's biggest fans - the people who have spent significant amounts of their own free time promoting the GW hobby and bringing new players into the fold, which makes it utterly incomprehensible as well as offensive. I've seen previously laid-back, very open websites turn into moderator-heavy groups of sycophants, with constant thread and image removals because the owners are so fearful that the C&D letter will make its way in the post, and they will lose their site. Not to reference them specifically, but people moan about Warseer being overly oppressive? It's not like that just for the hell of it, and it certainly wasn't like that in the past.

You could go beyond this, to the removal of tournament support and official tournaments, of turning Golden Daemon into a shadow of its former self, the cancelling of international games days and turning games day itself into a GW store with an expensive entry ticket.

So, 'pretty terrible behaviour'? If anything the response has been pretty staid, and I for one am amazed that some of the bloggers and forum owners have even been able to continue doing what they do following that kind of treatment, and it's no surprise that a few have told GW 'where to go'. Not only do they seem to be averse to the idea of fostering and creating community, they seem to be doing their level best to destroy it.

The closing down of the Facebook page came after GW's gakky behaviour surrounding Spots the Space Marine managed to move beyond the boundaries of the wargaming community, and attracted the attention of people who were outside of the wargaming community and viewed it for the dickish behaviour that it was. GW's interaction with the community following this has been non-existant considering this concerns a game that revolves around social interaction and creativity, and is highlighted by the fact that other companies do better with 1% of GW's budget, and continue to engage with their customer base.

So yes, there has been something of a negative atmosphere, but it's not just 'hating on' for the sake of it, or 'echo chamber' of a few loud-mouths. It's a result of years of GW making changes, not always with their fans in mind, and then closing their eyes and putting their fingers in their ears towards any kind of dialogue. A few employees have (perhaps foolishly) timidly raised their hands and then become the target for vehemence from aggrieved fans that have no other way of venting. Look at the reception the Mantic employee who posts in their News and Rumour thread sometimes receives, and that is from a much smaller company, with smaller customer expectations, and that has official communication channels. What else is going to happen to the GW employee, other than the gibbed remains of the poor guy to get washed down the gutter?

The problem is that now, unless their is a radical change of philosophy by the GW company makers, any future forays towards customer interaction are just going to end the same way. Be it the next time they try to crush a garage seller, claim ownership of the word 'space marine', or lay off hundreds of staff while announcing a shares dividend.

This message was edited 6 times. Last update was at 2014/02/25 20:09:31


 
   
Made in us
Longtime Dakkanaut




Louisiana

Because GW is a fething business curan12

Kirasu: Have we fallen so far that we are excited that GW is giving us the opportunity to spend 58$ for JUST the rules? Surprised it's not "Dataslate: Assault Phase"

AlexHolker: "The power loader is a forklift. The public doesn't complain about a forklift not having frontal armour protecting the crew compartment because the only enemy it is designed to face is the OHSA violation."

AlexHolker: "Allow me to put it this way: Paramount is Skynet, reboots are termination attempts, and your childhood is John Connor."
 
   
Made in gb
Lord Commander in a Plush Chair





Beijing

It's a nice idea that GW could try and engage with the community again, but they can't/won't face up to the animosity created by their own obnoxiousness. They are responsible for creating the floods of complaints on their facebook page by attempting to claim ownership of the term 'Space Marine' and quashing the author of an independent book. After stirring that up, they 'managed' the situation by closing their Facebook and Twitter accounts. Many brands have done stupid things and pissed off their customer base, big brands like Coke and Apple, but they don't go into lockdown like GW and refuse communication until the problem just goes away.

Price increases are one thing, everyone has price increases justified or not, and there will always be moaning about prices. But there's stuff they just invite criticism for. For example, introduction of Finecast at the same time as price increases and not publicly acknowledging the issues plaguing people seemed deceptive, particularly when they kept on plugging the same nonsense about it being wonderful. Why do they think people get annoyed? Then they would have to stop all the aggressive legal nonsense which is just nasty. They only venture beyond their fortress walls to attack the customers, not engage with them.
   
Made in us
Enigmatic Chaos Sorcerer




Tampa, FL

In general though the disdain tends to be for the same reasons:

1) Broken rules and completely ignoring that they're broken while foisting more and more broken things as cool as they might be (Knights being superheavies intended for regular games as the possible precursor to making Escalation rules baseline, Flyers, etc.)

2) Constant and repeated price hikes often for no reason and while actually lowering the cost. Ex: Tyranid Warriors went from $47USD to $51USD with the new Codex for no reason other than the new Codex came out. Things like reducing Dire Avengers to 5 models and still raising the price. The game has become increasingly expensive while GW has found ways to cut costs, so it comes as a bit of a slap in the face as normally when a company reduces its costs, those savings get passed to the customer instead of having a price hike so GW gets more profit than before (and they already were making a lot of profit). The fact their competitors often sell figures that are comparable quality for half the price speaks volumes as those companies aren't stupid and wouldn't sell things without making a profit.

3) GW has stuck its head in the sand and pretends that if it doesn't hear any criticism, then none exists. They live in their own bubble, and that comes into conflict with a lot of sites that promote alternatives and the like since fansites don't "tow the party line" and recommend GW paints, GW brushes, GW terrain, GW dice, etc. but actually discuss other ways of doing it, which GW translates as lost sales. The fact they consider that they have no competition alone is the height of arrogance and shows that they want to exist in their own bubble where its all GW all the time, and anything else is some fanciful rambling that doesn't really exist. To coin a phrase from Apple, they seem to have turned on the Reality Distortion Field, only it malfunctioned and only applies to them.

This message was edited 3 times. Last update was at 2014/02/25 20:27:49


- Wayne
Formerly WayneTheGame 
   
Made in ca
Lit By the Flames of Prospero





Edmonton, Alberta

 notprop wrote:
Yeah it's like their jobs depend on in-store sales or something?

It's most likely that the RedShirt the Op talked to prefers Warseer the same way we prefer Dakka. I'm surprised he felt comfortable talking about Warseer when I'd imagine he had been told to talk up gamesworkshop.com as a web resource. It you're at work you should be talking business after all.

I personally have never heard a GW employee bad mouth Dakka, indeed I've discussed armies and conversions seen here with them.

Like allot of GW Redshirts complaint anecdotes I think allot of it comes down to meeting a low paid schmo who might be having an off day/TFG.



To be clear this is not just one red shirt. This is mutiple red shirts from two different stores.
   
Made in jp
[MOD]
Anti-piracy Officer






Somewhere in south-central England.

That proves it then.

I'm writing a load of fiction. My latest story starts here... This is the index of all the stories...

We're not very big on official rules. Rules lead to people looking for loopholes. What's here is about it. 
   
Made in ca
Lit By the Flames of Prospero





Edmonton, Alberta

 Kilkrazy wrote:
That proves it then.


lol. but yah, I was just wondering if other people have been experiencing this also mostly.

and all i would ever do is say something like "I read a great paitning tutorial on dakka", or diffrent cool conversions, ect i saw. I always seem to get a really negative reaction to that.

This message was edited 1 time. Last update was at 2014/02/25 21:10:29


 
   
Made in us
Kid_Kyoto






Probably work

 Lockark wrote:

and all i would ever do is say something like "I read a great paitning tutorial on dakka", or diffrent cool conversions, ect i saw. I always seem to get a really negative reaction to that.


And in this, the age of polarized opinion and indignant outrage, it's that big a deal?

Assume all my mathhammer comes from here: https://github.com/daed/mathhammer 
   
Made in us
Stoic Grail Knight





Raleigh, NC

Speaking of the maligned changes that GW has made over the last few years, was there ever an official notice that Specialists Games were going away or did we just get outside info on that? And I'm assuming that even if there was a notice, there was no on-the-record reason, yes?
   
Made in au
Owns Whole Set of Skullz Techpriests






Versteckt in den Schatten deines Geistes.

Spoke to a friend of mine who worked for GW. He confirmed that there were quarterly "seminars" where they were instructed to hate Dakka specifically. Even had a massive dart board with Yakface's avatar. Some of the newer staff could never figure out why they were throwing darts at Sean Connery, but questioning the seminar leaders resulted in Citadel™ Solitary™ Confinement™, and they quickly learnt to just throw the darts rather than question the target.

Industrial Insanity - My Terrain Blog
"GW really needs to understand 'Less is more' when it comes to AoS." - Wha-Mu-077

 
   
Made in us
Hacking Proxy Mk.1





Australia

 H.B.M.C. wrote:
Spoke to a friend of mine who worked for GW. He confirmed that there were quarterly "seminars" where they were instructed to hate Dakka specifically. Even had a massive dart board with Yakface's avatar. Some of the newer staff could never figure out why they were throwing darts at Sean Connery, but questioning the seminar leaders resulted in Citadel™ Solitary™ Confinement™, and they quickly learnt to just throw the darts rather than question the target.


Is it sad that the part of that which I find unbelievable is not the corporate culture of 'shut up and hate who we tell you to hate' but rather that they would go to the effort of putting his avatar on a dart board?

 Fafnir wrote:
Oh, I certainly vote with my dollar, but the problem is that that is not enough. The problem with the 'vote with your dollar' response is that it doesn't take into account why we're not buying the product. I want to enjoy 40k enough to buy back in. It was my introduction to traditional games, and there was a time when I enjoyed it very much. I want to buy 40k, but Gamesworkshop is doing their very best to push me away, and simply not buying their product won't tell them that.
 
   
Made in gb
Ultramarine Librarian with Freaky Familiar





 H.B.M.C. wrote:
Spoke to a friend of mine who worked for GW. He confirmed that there were quarterly "seminars" where they were instructed to hate Dakka specifically. Even had a massive dart board with Yakface's avatar. Some of the newer staff could never figure out why they were throwing darts at Sean Connery, but questioning the seminar leaders resulted in Citadel™ Solitary™ Confinement™, and they quickly learnt to just throw the darts rather than question the target.


When I read this I laughed so hard it hurt.

This message was edited 1 time. Last update was at 2014/02/26 00:36:04


 
   
Made in au
[MOD]
Making Stuff






Under the couch

 curran12 wrote:
.... When I suggest compromise, the response is 'GW should compromise', not 'we should all compromise'.

Well of course it is. Because GW is a business, and we are their customers.

You know the old adage 'The customer is always right'? It's not always actually true... but it is still a very smart philosophy for businesses to try to follow. Because the alternative, assuming that you know better than your customers what they want, is a very risky road to tread, and can very easily leave you with no customers and no idea why. And on the way there, while you have your business all securely battened down in your soundproof bunker, you have angry customers battering on the hatches and venting their frustrations to the sky.

There is no room for compromise there. It's not the customers' responsibility to complain less. It's up to the business to provide what their customers want, if they want to retain those customers.


 
   
Made in us
Longtime Dakkanaut





Warseer is still far up GW's bum. Dakka tells the truth.

Though a true GW fanboy would avoid this new fangled internet altogether except to go on GW.com and order stuff/browse their catal-blog. Only have your hobby experience in WD, Warhammer Visions, and GW's blog!

Also HBMC's story is completely believable at first. GW is that sad.

This message was edited 2 times. Last update was at 2014/02/26 03:51:47


My Armies:
5,500pts
2,700pts
2,000pts


 
   
Made in ca
Mechanized Halqa






 H.B.M.C. wrote:
Spoke to a friend of mine who worked for GW. He confirmed that there were quarterly "seminars" where they were instructed to hate Dakka specifically. Even had a massive dart board with Yakface's avatar. Some of the newer staff could never figure out why they were throwing darts at Sean Connery, but questioning the seminar leaders resulted in Citadel™ Solitary™ Confinement™, and they quickly learnt to just throw the darts rather than question the target.


Was your friend serious when he said that or this is just a joke?


 
   
Made in au
[MOD]
Making Stuff






Under the couch

 MRPYM wrote:
Was your friend serious when he said that or this is just a joke?

There are several subtle clues that it's a joke...

 
   
Made in ca
Mechanized Halqa






 insaniak wrote:
 MRPYM wrote:
Was your friend serious when he said that or this is just a joke?

There are several subtle clues that it's a joke...


To me it sounds like something GW would actually do.


 
   
Made in us
Posts with Authority






I very much doubt that GW employees are trained to hate Dakka.

I do think that many likely do hate Dakka, or at least try to steer customers away. And that internal discussion might spread this dislike and distrust.

Too much discussion about *gasp!* other games!

And, likely more important from their point of view - no means to control or steer the flow of information and opinion.

The control of information is likely the key issue - they want to be able to get rid of any negative feedback, or and positive feedback about competitors games.

On Warseer the moderation is such that they can effectively do so.

On Dakka, not so much.

Not all companies are that sensitive about opinion - Reaper has a vocal forum, Paizo has a vocal forum, Mantic has a vocal forum. (I have seen question on the Paizo forum answered by the CEO of the company.)

They have found that having an open discussion involves the fans, and engages them to the benefit of the company.

GW, on the other hand... dug a hole, then pulled the hole in after them. They do not want to hear differing opinions - they want to control the flow of information. To be the only source - not just a matter of wanting to hear only praise, but of being the sole voice of any kind.

I remember when there were half a dozen fanzines dedicated to WH40K alone (this was back in 2e) - when Armorcast and Epic Cast had the rights to make large resin models for GW games. When GW would list fan sites in the pages of the Journal. (Gods above and below I miss the Journal.)

When there were posts from internet forums that were quoted in the pages of White Dwarf! (Rocks are not 'free', Citizen.)

The communications blackout is hurting both sides of the equation.

But a free discussion also allows dissent, which appears to be anathema to the current GW management.

The problem with being paranoid is that sooner or later you do have enemies - some of whom could have been avoided, simply by communication.

The Auld Grump

Kilkrazy wrote:When I was a young boy all my wargames were narratively based because I played with my toy soldiers and vehicles without the use of any rules.

The reason I bought rules and became a real wargamer was because I wanted a properly thought out structure to govern the action instead of just making things up as I went along.
 
   
Made in jp
Fixture of Dakka





Japan

 wuestenfux wrote:
 Allod wrote:
Don't you mean GW-fanworld.de?

Funworld.de seems to cater to a different crowd, but then again, I don't know too many German Redshirts.

Of course I meant GW-fanworld.de. Not sure if red shirts are also there.


Fruedian slip?
Spoiler:

Squidbot;
"That sound? That's the sound of me drinking all my paint and stabbing myself in the eyes with my brushes. "
My Doombringer Space Marine Army
Hello Kitty Space Marines project
Buddhist Space marine Project
Other Projects
Imageshack deleted all my Images Thank you! 
   
Made in us
Contagious Dreadnought of Nurgle





Hell Hole Washington

 Swastakowey wrote:


Its just some of the more common posters are very negative and can be offensive (without breaking the rules offensive). I simply say its the internet, could be worse, go look at you tube.


I had the same problem with dakka. All it took was putting four or five people on Ignore, and dakka became a pretty freindly place.

Pestilence Provides.  
   
Made in ca
Jinking Ravenwing Land Speeder Pilot






Canada

I haven't been here long, but I really like it so far - tons of helpful, knowledgeable posters with a real passion for modelling and gaming.

6000 pts
2000 pts
2500 pts
3000 pts

"We're on an express elevator to hell - goin' down!"

"Depends on the service being refused. It should be fine to refuse to make a porn star a dildo shaped cake that they wanted to use in a wedding themed porn..." 
   
Made in us
[ADMIN]
Decrepit Dakkanaut






Los Angeles, CA


Through technical wizardry we know for a fact that quite a few people from Games Workshop regularly peruse Dakka, so I wouldn't take the word of a couple redshirts as gospel.

As with any group of people, some GW employees will like certain things and others won't like those same things...y'know, human nature and all that.

Now, whether or not GW coaches (or forces) their employees not to participate in online forums actively (posting) is another story. There seems to be anecdotal evidence that they do request/force their employees to refrain from posting online, something that isn't entirely uncommon among large corporations.

But that commandment (assuming it exists) certainly doesn't stop many, many GW employees from browsing dakka.



I play (click on icons to see pics): DQ:70+S++G(FAQ)M++B-I++Pw40k92/f-D+++A+++/areWD104R+T(D)DM+++
yakface's 40K rule #1: Although the rules allow you to use modeling to your advantage, how badly do you need to win your toy soldier games?
yakface's 40K rule #2: Friends don't let friends start a MEQ army.
yakface's 40K rule #3: Codex does not ALWAYS trump the rulebook, so please don't say that!
Waaagh Dakka: click the banner to learn more! 
   
 
Forum Index » Dakka Discussions
Go to: