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Made in us
Monster-Slaying Daemonhunter






Dimmamar

So I recently had a problem with a GW store manager. Here's what happened. Has anyone else had a similar experience?

I was recently asked to not play at my local GW shop. I have always been a valiant supporter of 40k and the model hobby, and while I intellectually know that his behaviour is not condoned by GW, emotionally this has shaken my like of the company. If this is how immaturely managers act, then what's next?

The setup to this situation started a few weeks ago. I had a smalls claims case about my models--they were damaged in a car accident (other driver's fault) and insurance was unwilling to replace my models.

Three weeks before the court date, 24 June, I asked the local GW manager if he would be willing to testify as to the valuation of my models and their paint job as a sort of "expert witness."

"Sure thing," he said. "It's my day off."

"It's kinda far away," I said. "Are you sure you can drive that far?"

"No problem, I'll be there," he said.

A week before court, Monday 10 July, I emailed him all the relevant info: what questions I'd ask, what models I needed replaced, court address, expression of gratitude for his help, etc. Below is a copy of the messages we exchanged:


ME:
Hey [Manager], regarding the court date for my models: It's Monday, [date].
I'll be arguing that the insurance company needs to pay to replace my models, which I consider to be broken beyond repair.
I'll ask you whether you, as a model-company employee, would agree that my models cannot be repaired. I've got pics of the damage if you'd like to see, but basically it's because the broken pieces are swords, ankles, horns, and other bits that are too small to glue back together.
I'll also ask whether glueing pieces that have previously broken keeps them as secure, or if repairs weaken the piece and make them prone to breaking again in the future.
I'll ask if the pricing on replacement models is correct (see below for list of models).
I'll ask if you think the professional painting prices I've quoted are reasonable, based on getting my models back to where I had them. (ie. does the price quoted reflect my own painting level.)
Here's the address of the court: ___________.
Please be there at 9am. I'll buy you lunch after or next time I'm in the shop!
2x Lords of Change
1x Soul Grinder
1x SM Librarian
1x SM Terminator Librarian
2x Inquisition Crusaders
10x Temple Flameguard (thsee are Warmahordes models, but comparable to GW)
2x Inquisition Death Cult Assassins
3x Grey Knight Dreadknights
2x Mechanicus Kataphrons
1x Mechanicus Tech-Priest
1x Eldar Autarch with Wings
5x Grey Knight Purifiers
1x Daemon Prince
1x Valkyrie
1x Land Raider
5x SM Sternguard
20x Bloodletters
20x Daemonettes
9x Tzeentch Screamers
10x Slaanesh Seekers
1x Slaanesh Lord on Mount
= $1432

MANAGER:
Sorry, dude - I forgot all about it and have plans with my girl to go [on holiday] next Monday.

ME:
Well it's like $4000 on the line for me, can I pay you to witness?

MANAGER:
I'm afraid not - my integrity has already taken a recent hit by mixing business and personal, I've got to fly straight.
Sorry for forgetting, but it is unwise for me to get involved presently.

ME:
Wow, [Manager], I wish you would've told me this beforehand.
I also wouldn't count being an "expert witness" for a trial regarding the value of miniatures as anything EXCEPT strictly business.
This is really going to screw me over, and I was definitely counting on your promised help. I can't believe you'd do this to anyone.

MANAGER:
I apologized for forgetting, but if I'm such an integral part of your case, why are you just now getting back in touch with me regarding it? Don't try to guilt trip me for a second. I month ago I said sure, I never said I promised anything.
You act SO betrayed - "Can't believe I'd do this to anyone" ? What did I do exactly? Remind me, when is the last time you did a massive favor for me or my store? Or even a small favor?
You're right, I'm a stand up guy and almost always do what I say. The almost being when the person wants me jeopardize my integrity, the very thing that makes me dependable in the first place.
Final words: The size of your favor is reserved for only my closest of friends, and you didn't buy those models from me. That's the personal and the business.

ME:
No, [Manager], I didn't buy those models from you. That's because I bought them before [your shop] was open. I've been incredibly poor this past year, mostly from being unemployed and dealing with clinical depression. This was my big chance to get my hobby back on track. Your testimony would have cinched that for me.
Testifying in a court case about the value of GW models...I have no idea how that would ever jeopardize your integrity.
Regarding favors, I've offered, several times, to cover shifts for you at the shop. Every weekend I'm in there, I offer to buy you a drink. I talk up [your shop] every chance I get, and encourage people to come check it out and play and buy models. Those are the only things I can think of that I can do for you, since we don't have a relationship outside the shop.
But I won't mention it again.

MANAGER:
Then don't.
I'm being nice and patient right now, don't push it a bit.


It was unpleasant, and very disappointing that he had broken his word. His responses were very defensive, very self-righteous, and overall very over-the-top compared to my messages. Plus I had $4000 riding on this, a huge chunk of money invested in my favourite hobby.

Furthermore, his messages to me, in addition to his past behaviour towards me, made it abundantly clear that he does not want to be my friend, and that he thinks of me only in terms of favours, ie. what he can get out of me. It is not a good feeling, to have a year's worth of cordiality and like turned nasty and mean.

Sad and disappointing though it was, I thought that would be the end of it.

Friday afternoon I came to the shop to look for a game. When I showed up, no one else was inside, so I sat outside at a cafe and read my book, waiting for someone to come in ready to play.
After about an hour (slow game day I suppose), the manager came outside to go to lunch. I took out a headphone to greet him, and he immediately ripped into me. He said it was "unmanly" to sit outside. He said he didn't want me in his shop, and he said he felt sorry for pathetic people
"Are you calling me pathetic?" I asked.
"I am looking at a pathetic person," he answered, staring me in the eye. "I don't want you in the store today, and I don't want to see you this weekend."

In the end of all this, I have made a resolution: I will never again buy a model from that GW shop, and I will never recommend anyone else to do so either. In fact, I will, at all opportunities, tell others about the money savings on GW products that can be had at different shops in town.

LVO 2017 - Best GK Player

The Grimdark Future 8500 1500 6000 2000 5000


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“Fear the Emperor; do not associate with those who are given to change.” Proverbs 24.21 
   
Made in gb
Warning From Magnus? Not Listening!



UK

Seems like a very specific and very personal set of circumstances that aren't really related to his being a GW manager or to wargaming in general. Sorry to hear you've had a bad time though, tough times. I hope your depression and stuff is better, strongly reccomend talking to a Dr or to loved ones if you're struggling.

Dead account, no takesy-backsies 
   
Made in ax
Missionary On A Mission






Just report him to GW and ask if this is the way all their managers treat their customers.

Did you lose the court case?

This message was edited 1 time. Last update was at 2017/07/25 10:25:52


   
Made in gb
Ridin' on a Snotling Pump Wagon






Yeah.

Nobody has to be a witness. Even if you take someone's details down at the time of the accident, you can't compel them to provide their testimony.

Me, I wouldn't get involved in such a thing.

   
Made in gr
Longtime Dakkanaut




Halandri

I'm sorry to hear about your models, man. These colourful lumps of plastic can be so important to us.

I suggest you get in touch with customer services, not necessarily to lodge a complaint against the manager, but more to tell them about what happened to your models, the court case and how your intended 'expert witness' pulled out.

Perhaps someone there might be able to give you advice on other steps you could make, or even get in touch with the insurer to verify the value of the models? I don't know what may come of it, but it is an avenue to explore.

This message was edited 1 time. Last update was at 2017/07/25 10:40:56


 
   
Made in us
Douglas Bader






Report his behavior to GW, leave negative reviews on the store's facebook page, etc. Calling customers "pathetic" and telling them not to come into the store is costing GW money, and the kind of thing that gets people fired.

There is no such thing as a hobby without politics. "Leave politics at the door" is itself a political statement, an endorsement of the status quo and an attempt to silence dissenting voices. 
   
Made in gb
Malicious Mandrake




With the rider that both customs and law are different in the UK and the US, and also that "I wasn't there", a couple of thoughts:

It's a shame he forgot, but - he's human. The discussion seemed to spiral fast, so I wonder aloud how his and your expectations differed.

I like my local store manager. He's friendly, but he's not my friend. We chew the fat when it's quiet, and we get along fine, BUT he works in retail; I'm a customer. In the UK covering shifts would be a non starter - insurance, security, and all manner of liabilities would see to that.

My other thought is - what sort of car crash damages ALL of those models beyond repair? and what did the car look like? (Let alone any injuries)

Last but not least, maybe sitting in the store instead of the café, and chatting (not guilt tripping) to him about games as well as the case MIGHT have restored some warmth between you. As reported, gone south too fast, with bad feelings on both sides. Give it some time. Good luck!
   
Made in us
Powerful Phoenix Lord





While that's a somewhat odd situation, I'd say it shouldn't impact how you feel about the company. A person is a person. Even your interaction with him was (until the last portion - the confrontation in the parking lot) not on business grounds.

If you think the guy's a dick, so be it. But I think equating it to somehow represent GW is a little odd.

There are plenty of reasons to dislike GW, but a personal beef with a store manager isn't one of them.
   
Made in us
Androgynous Daemon Prince of Slaanesh





Norwalk, Connecticut

Calling you pathetic is unacceptable. That should be reported. The rest of it though...not much you can do about it. He can't let you watch the store (acceptable if it was a regular FLGS), and he isn't required to do the trial. But the "pathetic" part is unacceptable.

Reality is a nice place to visit, but I'd hate to live there.

Manchu wrote:I'm a Catholic. We eat our God.


Due to work, I can usually only ship any sales or trades out on Saturday morning. Please trade/purchase with this in mind.  
   
Made in us
Incorporating Wet-Blending





Houston, TX

So, two different issues.

One is that the guy is a jerk. Aside from the witness issue, his behavior is out of line and should be reported up the chain.

Second, the witness issue. While you can handle small claims on your own, if you are going after $4000, you should probably at least try to get an attorney. They would have been able to do subpoenas (which actually *can* force a witness to testify or face sanctions) and work on getting proper valuations (random store manager may not be enough to meet the thresholds for a testifying expert). Additionally, you probably don't know how to preserve error for appeal (and small claims courts often limit appeals), so if the judge rules wrong, you may be out of luck. Off hand, I would say you could reasonably ask for retail value of your destroyed property, but unless you can show a history of painting professionally, you're not going to get more than that. You could get a couple of estimates from painting services based on the previous paint jobs.

You also bring up insurance- that is another reason to get a lawyer as you have separate issues regarding claims against your carrier, the other party, and the other party's carrier. If you sued the other party's carrier but not the party, you may have a problem. Normally you sue whoever caused the damage and the insurance companies can intervene. Also, depending on the state and your policy, you may also be expected to make a claim on your own policy and they can pursue the other party for subrogation. Screw any of this up, and your case may get dismissed.

-James
 
   
Made in us
[DCM]
Savage Minotaur




Baltimore, Maryland

My thoughts:

MANAGER:
Sorry, dude - I forgot all about it and have plans with my girl to go [on holiday] next Monday.


That's where a reasonable person would've ended the conversation.

ME:
Well it's like $4000 on the line for me, can I pay you to witness?


Witness what? The retail value of the items? You can't print a shopping cart from any online retailer, preferably one that sells at regular retail? Did you save your receipts when you bought the items listed?
Is he qualified to quote a monetary value of painted miniatures? Which is an arbitrary number set by you. Seems like you want him to do all the work. For the princely sum of "lunch". And you are someone who bought none of the listed product from him. He owes you nothing.

And just because you value the total at $4000 doesn't mean you are getting all of that.

ME:
No, [Manager], I didn't buy those models from you. That's because I bought them before [your shop] was open. I've been incredibly poor this past year, mostly from being unemployed and dealing with clinical depression. This was my big chance to get my hobby back on track.


2 things.

1. Its the insurance company that has put you in this situation.
2. And not to make light of the others things you mention, you have bigger issues than getting your hobby back on track. Priorities, dude.


Your testimony would have cinched that for me.


You know that with 100% certainty? How?

Testifying in a court case about the value of GW models...I have no idea how that would ever jeopardize your integrity.


Again, a pick ticket or receipt would've sufficed and you are giving him an arbitrary number to say what the quality of your painting is worth. If he disagrees with your numbers, but still goes through with it for your monetary gain, his integrity is indeed compromised.

In my work, I deal with both sides of the insurance process, the customer and the insurers. In 13 years, I've never had a customer or an insurer ask me, nor any of my peers/employees to be an "expert witness" regarding their knowledge of the industry. A pick ticket with the relevant items and labor quotes has always sufficed. And we deal with numbers that make your potential $4000 somewhat small potatoes.

What you are asking of this manager is out of line.

Regarding favors, I've offered, several times, to cover shifts for you at the shop.


If he likes being employed, of course he's going to say no to cover shifts at the store. He's responsible for thousands of dollars of merchandise and whatever is in the register. That's definitely a fireable offense, and probably criminal.

I talk up [your shop] every chance I get, and encourage people to come check it out and play and buy models.


I hear this at my shop all the time(different industry, but still retail). Basically a variation of "You're nothing without me" and by even bringing it up, there is a tacit acknowledgement that you will now proceed to do the reverse if you don't get what you want. Yep:

In the end of all this, I have made a resolution: I will never again buy a model from that GW shop, and I will never recommend anyone else to do so either. In fact, I will, at all opportunities, tell others about the money savings on GW products that can be had at different shops in town.


To summarize: I think you are angry at the insurance company for giving you the runaround and the short shrift(you're not unique in that regard, believe me) and have no outlet to express your displeasure and you are using this manager as an outlet for your frustration. And you watch too much courtroom TV shows.

With that said, best of luck.


"Sometimes the only victory possible is to keep your opponent from winning." - The Emperor, from The Outcast Dead.
"Tell your gods we are coming for them, and that their realms will burn as ours did." -Thostos Bladestorm
 
   
Made in us
Longtime Dakkanaut





Denison, Iowa

I have only two problems with this guy:

1. Him calling you names in a derogatory fashion in public. Totally uncalled for.

2. If he didn't want to testify and said so, I'd be fine with it. However, since he did agree to it, and then backed out at the last second, that's more than rude. He should have lived up to his promise.
   
Made in us
Stone Bonkers Fabricator General






A garden grove on Citadel Station

Take it to GW Corporate. This manager's behavior is totally unacceptable and he should be at the very least written up and admonished.

I'm not sure why you absolutely needed him for the court though, to get more money for the valuation of painting vs a list of MSRP costs?

ph34r's Forgeworld Phobos blog, current WIP: Iron Warriors and Skaven Tau
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Made in us
Decrepit Dakkanaut





The Golden Throne

You could of asked him for an expert statement before asking for his personal time.

Otherwise, this guy is a loser. Report him via cooperate, focusing on him calling you pathetic.

Also there's, yelp, BBB, CL, google/yahoo reviews, let his customer/potential customer base know he's a jerky jerk face.

What store is this?

   
Made in ca
Dakka Veteran




Both sides should have dropped the conversation once it was clear the manager wasn't going to attend court, which he wasn't obligated to. Both sides escalated it into a personal argument to no positive end.
   
Made in gb
Utilizing Careful Highlighting





cornwall

Yeah not his job , you also come across as entitled and whiny . He explained why he couldn't do it you when carried on at him . I would of told you to get lost too .

Its got nothing to do with his head office as you were contacting him about something out of work time . Going and moaning to them about it is just going to pee him off even more and he could end up taking legal action against you if you knowingly endanger his job for a unjust reason .


Most insurance companies will only pay out the retail cost of replacements any "work" you have done is down to your own volition and can be done again . Plus the whole "un fixable damages" thing sounds like a scam anything can be fixed
   
Made in us
Longtime Dakkanaut






This is really going to screw me over, and I was definitely counting on your promised help. I can't believe you'd do this to anyone.


That right there is where you went wrong. The world isnt all about you, and he gave you a perfectly reasonable explanation as to why before you took it personally and responded that way. Now if I were a manager of an establishment talking to
a customer via email, I would not have taken it further with you, but it still doesnt make you right.

coldgaming wrote:Both sides should have dropped the conversation once it was clear the manager wasn't going to attend court, which he wasn't obligated to. Both sides escalated it into a personal argument to no positive end.


This.

   
Made in gb
Lord Commander in a Plush Chair





Beijing

You don't need an 'expert witness' for retail prices, submit printed copies of their online catalogue to the court, or bring them with you on the day.
   
Made in ca
Longtime Dakkanaut




Building a blood in water scent

The small claims stuff aside, the manager has no place being so rude to a customer, even if he hates you like Conan hated Thulsa Doom.

I'd make a formal complaint to GW. The guy's not manager material.

We were once so close to heaven, St. Peter came out and gave us medals; declaring us "The nicest of the damned".

“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'” 
   
Made in au
Speed Drybrushing





Newcastle NSW

Ignoring all the court case nonsense which quite frankly is not the managers fault (he said he couldn't make it, let it go) or anything to do with GW.
The name calling is iffy but also nothing to do with GW as it happened outside the store on a lunch break. Why sit outside the store? If you wanted a game wait in the store (maybe have a game against the manager) or return a different day.

Not a GW apologist  
   
Made in us
Grim Dark Angels Interrogator-Chaplain






A Protoss colony world

I definitely feel for you on the damage to the models. That part really sucks. That GW assclown calling you pathetic in public is just insult to injury (literally). If that part had happened to me, after going through what you were about the models and court case and stuff, my self-control would probably have spectacularly failed with the result in that guy having a broken nose or teeth at the least. Glad you were the better man in that situation. Definitely tell GW about that, too, as that kind of behavior hurts their public image. Then you can go call him pathetic as he has to look for work elsewhere.

My armies (re-counted and updated on 11/1/23, including modeled wargear options):
Dark Angels: ~15000 Astra Militarum: ~1200 | Adeptus Custodes: ~1900 | Imperial Knights: ~2000 | Sisters of Battle: ~3500 | Leagues of Votann: ~1200 | Tyranids: ~2600 | Stormcast Eternals: ~5000
Check out my P&M Blogs: ZergSmasher's P&M Blog | Imperial Knights blog | Board Games blog | Total models painted in 2023: 40 | Total models painted in 2024: 7 | Current main painting project: Dark Angels
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Made in sg
Longtime Dakkanaut




 Rolsheen wrote:
Ignoring all the court case nonsense which quite frankly is not the managers fault (he said he couldn't make it, let it go) or anything to do with GW.
The name calling is iffy but also nothing to do with GW as it happened outside the store on a lunch break. Why sit outside the store? If you wanted a game wait in the store (maybe have a game against the manager) or return a different day.


It happened while he was wearing the GW uniform and the manager also specifically barred him from the store during that exchange. That's not 'nothing to do with GW' That very incident at least should be reported to upper management.

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Made in us
Kabalite Conscript




Boston

 Rolsheen wrote:
Ignoring all the court case nonsense which quite frankly is not the managers fault (he said he couldn't make it, let it go) or anything to do with GW.
The name calling is iffy but also nothing to do with GW as it happened outside the store on a lunch break. Why sit outside the store? If you wanted a game wait in the store (maybe have a game against the manager) or return a different day.


Don't GW store employees wear a specific shirt as part of their employment? Lunch break is still technically a part of the work day and he was likely in work attire. No company as profit-oriented as GW is going to want some moron in the company getup insulting store patrons. Lunch break isn't diplomatic immunity. If he wanted to talk gak, he should do it when his shift is over in his own damn clothes. If I had my work badge on at lunch and told a regular client that they looked like a gakker and basically asked them to step to me, I'd be out a job if that person called in.

As to the court stuff, OP probably should have left well enough alone and printed out some price sheets or something.

Kabal of the House-in-Exile || Clan Snuggleslank  
   
Made in au
Speed Drybrushing





Newcastle NSW

Sining wrote:
It happened while he was wearing the GW uniform and the manager also specifically barred him from the store during that exchange. That's not 'nothing to do with GW' That very incident at least should be reported to upper management.


Zan wrote:
Don't GW store employees wear a specific shirt as part of their employment? Lunch break is still technically a part of the work day and he was likely in work attire. No company as profit-oriented as GW is going to want some moron in the company getup insulting store patrons. Lunch break isn't diplomatic immunity. If he wanted to talk gak, he should do it when his shift is over in his own damn clothes. If I had my work badge on at lunch and told a regular client that they looked like a gakker and basically asked them to step to me, I'd be out a job if that person called in.

As to the court stuff, OP probably should have left well enough alone and printed out some price sheets or something.


GW staff don't always wear a branded shirt, As soon as he left the store he wasn't a GW employee regardless.

Not a GW apologist  
   
Made in gb
Longtime Dakkanaut




Two things here:

The name-calling on his part was out of line, as was the banning, and is something you could take further with GW, though it's ultimately your word against his so I wouldn't expect too much to happen there. I don't care if you're on your lunch break or not in the store, if you're behaving like that towards a customer and enacting store policy (banning someone) you're a representative of the company.

As far as the insurance case goes, I think you were out of line. I'm not sure how many conversations you had about the case prior to you sending the first e-mail you quote but I think you have to remember while this is a big deal for you, it probably really isn't a big deal for him so the fact it slipped his mind and he ended up booking a holiday instead is annoying as hell for you, but I don't think it was done out of malice. At the point he says he's on holiday you should have dropped it.

I get that it's disappointing but there's really not a lot to be done about it. I'm guessing the guy's read your e-mail and understands the sums of money involved but even after doing that he's said no. Let it go. Your responses after that descend into badgering and veiled threats.

I'm not really sure what value the GW manager would have added to the case anyway. The way insurance works tends to be based entirely off retail price so all you really need is list of prices. I'm not sure how the court system works in the US but I would have thought if you really need an expert opinion about the damage a signed statement would have been sufficient assuming both parties accept the expertise of the witness, and if the insurers don't accept that, then you're in a worse position because you're no closer to getting your money but you've also annoyed the witness by wasting their time.
   
Made in ie
Calculating Commissar




Frostgrave

 Howard A Treesong wrote:
You don't need an 'expert witness' for retail prices, submit printed copies of their online catalogue to the court, or bring them with you on the day.


That's what I'd have thought - if you need to prove the value of the items all you need is a print-out of the listings on GW's website, or maybe a signed print-out of a shopping cart.

That said, presumably you were going to replace the stuff from GW, and thus he'd be looking at a bumper sales week when you put in a $4000 order.

Whilst it sucks that he promised to help and didn't, it's a bit unreasonable from your part to wait until a few minutes beforehand to give him formal details.

 Rolsheen wrote:
Ignoring all the court case nonsense which quite frankly is not the managers fault (he said he couldn't make it, let it go) or anything to do with GW.
The name calling is iffy but also nothing to do with GW as it happened outside the store on a lunch break. Why sit outside the store? If you wanted a game wait in the store (maybe have a game against the manager) or return a different day.


Stores don't have anywhere to sit, and I doubt the manager would want anyone to loiter for more than a few mins waiting for a game. Why not go into a cafe across the road for a coffee and read whilst waiting to see if anyone turns up. He's not avoiding the shop, or refusing to go in, he's doing the manager a favour by waiting somewhere else (so the manager can close for lunch / bathroom breaks / whatever).


The manager absolutely should not have been abusive outside the cafe, and that should be reported to management along with mention that since you're banned, you've got no way to spend that $4000 replacing minis from an official GW outlet.

This message was edited 1 time. Last update was at 2017/07/26 12:28:35


 
   
Made in gr
Longtime Dakkanaut




Halandri

When you do try to claim for your figures, don't forget to include the cost of the paints/glue/brushes and other consumables/materials you will need to replace your losses.

This message was edited 1 time. Last update was at 2017/07/26 13:36:47


 
   
Made in us
Longtime Dakkanaut




On a surly Warboar, leading the Waaagh!

If you're going to court and need an expert witness then you're most likely in a situation where you probably, at the least, need to consult an attorney. I suspect one could have gotten testimony sworn out to validate the value of your claim that you could have presented in court to support your position, or used to present to support your insurance claim in the first place and you might have avoided this whole mess or maybe provided you with a means to present and support your claim without outside testimony. Did you seek legal advice? There may also be an issue with GW not wanting their line employees randomly showing up in courts around the world representing the company in legal matters. As a matter of fact, I'm absolutely certain they don't.

That said, the GW manager's alleged behavior and comments are unacceptable and should be reported to the company.

At the end of the day this sounds like a life lesson which, although not to your liking, should be taken in the context that in the big scheme of things there could have been much, much worse results of this car accident which would have made damaged toy soldiers irrelevant. It doesn't sound like anybody was seriously injured in the accident...at least I'm assuming that as you didn't mention it, if someone was then Godspeed in healing...and that's the relevant point to focus on.




This message was edited 1 time. Last update was at 2017/07/26 17:44:54


 
   
Made in us
Decrepit Dakkanaut






Omadon's Realm

Going back on his word was poor form. Agreeing to witness in the first place may have been foolish, but I get that perhaps you wanted a witness who can state that miniatures are worth more than their retail value due to painted/modeled standard and labor involved (not sure you're onto something there, I'd just be going for retail price if I were you).

He was an arse back out of an agreement.

gak happens, people let you down, learn the lesson about him and move on.


Perhaps also sleep with his mum.



 
   
Made in gb
Lit By the Flames of Prospero





Rampton, UK

Backing out was poor form on on his behalf for sure, maybe he just did forget ?!

I think reporting him for calling you pathetic, outside the store, seems a bit much to me. He probably thinks you sat outside to spite him, did you ?
   
 
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