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Brandnew Sisters models listed as Sold Out online.  [RSS] Share on facebook Share on Twitter Submit to Reddit
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Made in us
Powerful Ushbati





United States

Um. Mortifiers, Penitent Engines and the Rhino are all listed as sold out and no longer available. Is this a joke? These are literally models that came out less than two years ago??!
   
Made in gb
Frightening Flamer of Tzeentch




Manchester, England

Almost certainly a mistake.

Glad I could clear that up for you.
   
Made in gb
Moustache-twirling Princeps




United Kingdom

It's a known website bug where some things are marked "No Longer Available Online" rather than "Temporarily out of stock Online". They're still available on the UK site.
   
Made in us
Powerful Ushbati





United States

beast_gts wrote:
It's a known website bug where some things are marked "No Longer Available Online" rather than "Temporarily out of stock Online". They're still available on the UK site.


I about had a heart attack. That's a known bug? Well they need to do something about it, stuff like this can cause major issues for people looking to buy a new army.
   
Made in pl
Longtime Dakkanaut




Germany

beast_gts wrote:
It's a known website bug where some things are marked "No Longer Available Online" rather than "Temporarily out of stock Online". They're still available on the UK site.


Which has been around for ages and yet GW refuses to fix it.

"Tabletop games are the only setting when a body is made more horrifying for NOT being chopped into smaller pieces."
- Jiado 
   
Made in gb
Moustache-twirling Princeps




United Kingdom

 Wha-Mu-077 wrote:
beast_gts wrote:
It's a known website bug where some things are marked "No Longer Available Online" rather than "Temporarily out of stock Online". They're still available on the UK site.


Which has been around for ages and yet GW refuses to fix it.
They are trying to - they brought the devs in-house rather than outsourcing IIRC.
   
Made in us
Major




In a van down by the river

IIRC, that's the status code also commonly seen for a re-boxing.

The "old" box is being retired to be replaced with the current-edition/branding box to which, because the contents are infinitesimally different, GW assigns a new SKU. Thus, the old box is no longer available because that SKU is now inactive; when it's sold through it is no longer available. Thus, as each region has differing stock levels when they're gone from one region that's the message displayed and as they're still selling that box in other regions they don't want to make the "new" SKU active.

So it's not so much a technical bug as everything is working like it should in the design. It is, however, a badly thought-out workflow that there's no way to communicate what is truly gone from what is just getting a new cardboard box. Likely the rebox quandary wasn't thought of while they were building the application, and it might not have been built in a way to allow for easy retro-fit with the numerous other systems and applications that interact with it.
   
Made in au
Slaanesh Chosen Marine Riding a Fiend




Australia

Happens all the time to all kinds of products in all different regions, both on the GW and the FW site. Nothing to worry about.

This message was edited 1 time. Last update was at 2021/10/18 12:13:37


The Circle of Iniquity
The Fourth Seal
 
   
Made in in
[MOD]
Otiose in a Niche






Hyderabad, India

OMG Sisters are OOP!

Thank goodness Satyr Studios has stepped up to the plate!

 
   
Made in gb
Crafty Bray Shaman




Anor Londo

If GW genuinely wanted to fix the bug they would do something about it, after all, they're not short of cash.

Maybe I'm going into tinfoil hat territory here, but it wouldn't surprise me if it's a feature of the site that they want to encourage, as it gives a "limited time only!" vibe to the whole site, which in theory encourages sales accross the board due to people not wanting to miss out.

Then again, I shouldn't rule out simple incompetence
   
Made in gb
Moustache-twirling Princeps




United Kingdom

 Undead_Love-Machine wrote:
If GW genuinely wanted to fix the bug they would do something about it, after all, they're not short of cash.
They are trying, but it's deep in their Enterprise Resource Planning (ERP) system by all accounts. The Register did an article on it at the start of the year.
   
Made in fr
Veteran Inquisitorial Tyranid Xenokiller





Watch Fortress Excalibris

Under modern corporate capitalism, a problem that isn't costing you any money isn't really a problem. And certainly isn't a problem you should be spending money to fix.
   
Made in us
Decrepit Dakkanaut





 Duskweaver wrote:
Under modern corporate capitalism, a problem that isn't costing you any money isn't really a problem. And certainly isn't a problem you should be spending money to fix.


And in this case it creates a panic and awareness.
   
Made in gb
Longtime Dakkanaut






'Mmm looks like the Penitent Engines and Rhino are sold out. Mmm you'll be needing to get them in the Combat Patrol box instead mmm'.
- GW probably
   
Made in us
Morally-Flexible Malleus Hearing Whispers




 Undead_Love-Machine wrote:
If GW genuinely wanted to fix the bug they would do something about it, after all, they're not short of cash.

Maybe I'm going into tinfoil hat territory here, but it wouldn't surprise me if it's a feature of the site that they want to encourage, as it gives a "limited time only!" vibe to the whole site, which in theory encourages sales accross the board due to people not wanting to miss out.

Then again, I shouldn't rule out simple incompetence


It really fits in perfectly with the FOMO guide to selling Minis to Whales: a GW introspective
   
Made in us
Ollanius Pius - Savior of the Emperor






Gathering the Informations.

beast_gts wrote:
 Undead_Love-Machine wrote:
If GW genuinely wanted to fix the bug they would do something about it, after all, they're not short of cash.
They are trying, but it's deep in their Enterprise Resource Planning (ERP) system by all accounts. The Register did an article on it at the start of the year.

It's been brought up several times. People don't care about the how or why--the "IT PROVES THEY'RE DOING FOMO!" angle of everything plays into their beliefs so that's how it is.
   
Made in au
Regular Dakkanaut



Tallarook, Victoria, Australia

 Duskweaver wrote:
Under modern corporate capitalism, a problem that isn't costing you any money isn't really a problem. And certainly isn't a problem you should be spending money to fix.


At least i dont have to drive a trabant

But honestly the sold out online is a FOMO, but not as bad as getting on a decades long waiting list to buy a car

This message was edited 3 times. Last update was at 2021/10/18 19:45:45


 
   
Made in in
[MOD]
Otiose in a Niche






Hyderabad, India

How can it be Fear of Missing Out if you can't buy it?

FOMO would be a Disney DVD style: "Sisters are going back in the GW Vault this November so if you want them buy them now!"

I mean yeah, maybe someone will see this and quick like a bunny buy every other Sister kit out there but not that many folks.

You can't make money from products you are not selling!

 
   
Made in us
Morally-Flexible Malleus Hearing Whispers




You buy it because of FOMO, and FOMO is driven in part by artificially shortages, I.E. the Catachan Col model, or Indomitus Box set. Constantly seeing models as "Out of Stock" drives an urge to purchase an item when it is in stock. It's why at lowes we always post signs when a particular appliance is low in stock, because it drives sales through the roof.
   
Made in pl
Longtime Dakkanaut




Man, next time GW shuts the site down for maintenance people will scream it's FOMO. Gw's gonna GW, but maaaaybe, just maybe not every single availability change is an attempt to drive FOMO up?
   
Made in us
Decrepit Dakkanaut





FezzikDaBullgryn wrote:
You buy it because of FOMO, and FOMO is driven in part by artificially shortages, I.E. the Catachan Col model, or Indomitus Box set. Constantly seeing models as "Out of Stock" drives an urge to purchase an item when it is in stock. It's why at lowes we always post signs when a particular appliance is low in stock, because it drives sales through the roof.


So GW cleverly makes items go out of stock or silly humans panic for no good reason? If GW was posting "low in stock" then you could maybe justify driving purchases, but they are simply out of stock. FW posts low in stock when items won't be made again - they're going to sell regardless and the notice is to give people a heads up.
   
 
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