<![CDATA[Latest posts for the thread "GW US Customer Service - Anybody Able to Get Through Recently?"]]> http://www.dakkadakka.com/dakkaforum/posts/list/7.page JForum - http://www.jforum.net GW US Customer Service - Anybody Able to Get Through Recently? Another fella said it took several days for him to get through recently also.

Anybody else experiencing slow response/poor accessibility from GW US Customer Service recently?
I've always heard people rave that it's the one part of GW's operations that work well but this isn't making me a believer.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369516.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369516.page GMT GW US Customer Service - Anybody Able to Get Through Recently? http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369522.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369522.page GMT GW US Customer Service - Anybody Able to Get Through Recently?
Wondering if I took it the local GW (I bought at a non-GW store but have receipt) if they would sort me out.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369525.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369525.page GMT GW US Customer Service - Anybody Able to Get Through Recently? http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369558.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369558.page GMT GW US Customer Service - Anybody Able to Get Through Recently?
privateer4hire wrote:Not yet. All the e-mail stuff just keeps telling me to talk to a fella named Herd/Heard/Hurd/Hurt who must have a very full voicemail box.

Wondering if I took it the local GW (I bought at a non-GW store but have receipt) if they would sort me out.


Did you buy it online or what?

Because either way, they SHOULD fix the problem in-store. You just won't get the perk of possible free stuff.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369562.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369562.page GMT Re:GW US Customer Service - Anybody Able to Get Through Recently? GW store - GW Springfield, VA (rocks!) swapped me out for the screwed up sprue. Was advised that Customer Service is not open on weekends----but I had e-mailed them on Thursday evening and was rerouted to call them since an e-mail with the details wasn't sufficient.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369725.page http://www.dakkadakka.com/dakkaforum/posts/preList/281516/1369725.page GMT