<![CDATA[Latest posts for the thread "Forgeworld Shipping?"]]> http://www.dakkadakka.com/dakkaforum/posts/list/7.page JForum - http://www.jforum.net Forgeworld Shipping?
Also, not bitching, just yet. I'm just curious if others have had similar issues.

I placed an order worth more then $500 with Forgeworld 8 days ago, and asides from the initial status update of "Acknowledged" nothing has happened since. I emailed them, but haven't heard anything back yet, though I still have time on the "3 Business Days".

I understand that sometimes they can be out of stock on certain items and may hold it up a few days to restock and ship it all together, but I'd think that when someone puts that much money down on your products, you'd be a bit more proactive in updating the status of the purchase. Have others had similar issues? I've never done a purchase this large from them, nothing more then $50 before, so this is a bit new for me. Any info folks have would help put my mind at ease.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148181.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148181.page GMT Forgeworld Shipping? FW/GW you are a mushroom. It can take anywhere from two-six weeks.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148207.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148207.page GMT Forgeworld Shipping?
And you might want to check with your bank. They might have put a hold on the attempt.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148271.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148271.page GMT Forgeworld Shipping?
Kanluwen wrote:What items did you order?

And you might want to check with your bank. They might have put a hold on the attempt.


A lot of stuff. One of the items was the new book, which I know wasn't released until a couple of days ago, but last time I ordered they did ship things seperately.. And yeah, the money cleared the bank.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148282.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148282.page GMT Forgeworld Shipping?
djones520 wrote:
Kanluwen wrote:What items did you order?

And you might want to check with your bank. They might have put a hold on the attempt.


A lot of stuff. One of the items was the new book, which I know wasn't released until a couple of days ago, but last time I ordered they did ship things seperately.. And yeah, the money cleared the bank.

I've never actually had them ship things separately for me because of release dates, they usually hold off and ship all at once. The big difference is usually when it's the larger books "collected" into a volume/set where they get packaged differently than normal.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148299.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148299.page GMT Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148741.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4148741.page GMT Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149141.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149141.page GMT Forgeworld Shipping?
Crimson Devil wrote:When dealing with FW/GW you are a mushroom. It can take anywhere from two-six weeks.


My two orders took 10 and 12 weeks.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149343.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149343.page GMT Re:Forgeworld Shipping? UK so forgeworld probably weren't open, so depending on when you ordered (different time zones affecting when they could work on your order) there may not have been 3 working days yet.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149453.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149453.page GMT Forgeworld Shipping?
I'm trying really hard not to rant at FW's P&P structure. Well, at least it consistently stops me buying stuff...]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149482.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149482.page GMT Re:Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149758.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149758.page GMT Forgeworld Shipping?
You should email them and ask if you are worried.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149930.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4149930.page GMT Forgeworld Shipping?
They show as being shipped as of monday or tuesday, so hopefully, i can let you know how quick they are.... from others' experiences, it shouldn't be too long.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150370.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150370.page GMT Re:Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150573.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150573.page GMT Forgeworld Shipping? I order from them very frequently (1-2x a month)

If you contact them they will not begin a tracking until 30 days after they acknowledge shipping.

Fastest, 4 business days on a $1500 order.
Worst 4 months... Customs pulled it for further inspection. Then repacked it at their leisure.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150928.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4150928.page GMT Forgeworld Shipping?
TobyDog wrote:Worst 4 months... Customs pulled it for further inspection. Then repacked it at their leisure.

Yikes, I bet that was frustrating.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4151449.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4151449.page GMT Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4151469.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4151469.page GMT Re:Forgeworld Shipping?
Insurgency Walker wrote:I have also simply called them on the phone. Everyone who spends that kind on money on forgeworld should call them at least once, they can be a riot to talk too.

MightyGodzilla wrote:For the amount you invested I'd definitely wake up during their business hours and give them a call. If anything, talking to a real live brit about the whereabout of your order will relieve the stress of it all. I think it's their accents.


Yeah, I have to agree it was totally worth it to wake up early and call them direct. Using skype it was really cheap to call. My issue was a smallish model was in the same box as two books, so the model did not survive shipping over the pond. The gentleman understood and sorted it out immediately, and yes, those accents are just inherently soothing. Even though I had to go to work right after, I really just wanted to drink tea and eat scones and biscuits...

Edit - as for shipping times, mine have ranged from less than a week to exactly 30 days. If it is anything less than 30 days I wouldn't worry at all... and I don't remember ever getting ship confirmations. I vaguely recall looking at my order status but wasn't satisfied, and remember thinking I'll just wait till day 31 then call. Stuff arrived so it was moot. ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4155001.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4155001.page GMT Forgeworld Shipping?
Worry after that.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4155974.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4155974.page GMT Forgeworld Shipping?
TobyDog wrote:If you contact them they will not begin a tracking until 30 days after they acknowledge shipping.

This is a Royal Mail thing - they won't acknowledge an item as lost until 15 working days after it was due to arrive.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4157519.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4157519.page GMT Re:Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4160465.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4160465.page GMT Forgeworld Shipping?
The order I placed on the second, which shipped on the 10th, arrived today.. Obviously this is somewhat quick (though I am relatively close to the east coast), YMMV


I should also point out that everything came out looking great, though some pieces have some slight warping (nothing that I can't/ haven't fixed in the past)]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4163728.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4163728.page GMT Forgeworld Shipping?
I haven't opened the packages yet, still recovering from surgery, so modelling will wait a day or two.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4180739.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4180739.page GMT Forgeworld Shipping?
djones520 wrote:Well, I was notified on monday that it had shipped. It arrived a few minutes ago, all parts present.

I haven't opened the packages yet, still recovering from surgery, so modelling will wait a day or two.


Excellent, glad to hear your items arrived safely.

Best wishes for a swift recovery! Get well soon!]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181309.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181309.page GMT Forgeworld Shipping?
Gymnogyps wrote:
djones520 wrote:Well, I was notified on monday that it had shipped. It arrived a few minutes ago, all parts present.

I haven't opened the packages yet, still recovering from surgery, so modelling will wait a day or two.


Excellent, glad to hear your items arrived safely.

Best wishes for a swift recovery! Get well soon!


Thanks, I did pull a few things out of their bags. Then a hearty groan ensued when I saw all the flash I was going to have to clean up.

All in all everything was in good condition though, no broken peices or anything. I'll have to heat up a few of the longer items to straighten them out, but no big deal. I'm really looking forward to having my new Avatar stride onto the field of battle and rebloody his hand. ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181375.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181375.page GMT Re:Forgeworld Shipping? http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181852.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181852.page GMT Re:Forgeworld Shipping?
Zippocat wrote:Ordered my Nid titan a month ago and still no word on when I will receive it.

that sir is a problem]]> http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181890.page http://www.dakkadakka.com/dakkaforum/posts/preList/442890/4181890.page GMT