<![CDATA[Latest posts for the thread "AlamoGT Response for our Game group"]]> http://www.dakkadakka.com/dakkaforum/posts/list/7.page JForum - http://www.jforum.net AlamoGT Response for our Game group TO one as well. We were both hot under the collar and let it get the better of us.

Alamo GT>> Lol, sorry i unloaded on you should have known better than to email in the frazzled state i was in last night, especially to a fellow TO. It wasnt you i was mad at, and that was immature of me. My sincere apologies, and your money will be refunded as soon as i get back home.

Me>> yea, also i apologize as well, was pretty steamed, but you know how it is in the heat of the moment. I was in the wrong just as well.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949635.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949635.page GMT Re:AlamoGT Response for our Game group http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949651.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949651.page GMT AlamoGT Response for our Game group ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949667.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949667.page GMT AlamoGT Response for our Game group http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949763.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5949763.page GMT AlamoGT Response for our Game group http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950046.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950046.page GMT AlamoGT Response for our Game group The TO did seem a little scattered but that might've been just me.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950362.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950362.page GMT AlamoGT Response for our Game group
rigeld2 wrote:
For what it's worth, Alamo was a fun time.
The TO did seem a little scattered but that might've been just me.


Thats what ive heard, and ive been really looking forward to this, just really disappointed this is how it had to end. :(]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950921.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950921.page GMT AlamoGT Response for our Game group http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950925.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5950925.page GMT Re:AlamoGT Response for our Game group http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951046.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951046.page GMT Re:AlamoGT Response for our Game group
 Peregrine wrote:
What exactly is the point of this thread?


Seems like any other thread showcasing customer service blunders. AlamoGT appears to me to have acted unprofessionally and I see no problem with Hachieman sharing his displeasure.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951292.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951292.page GMT Re:AlamoGT Response for our Game group
 Gentleman_Jellyfish wrote:
 Peregrine wrote:
What exactly is the point of this thread?


Seems like any other thread showcasing customer service blunders. AlamoGT appears to me to have acted unprofessionally and I see no problem with Hachieman sharing his displeasure.


I concur with the monocle wearing octopus. (or squid, whatevz)]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951340.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951340.page GMT AlamoGT Response for our Game group GT 2 times and loved both trips.

It appears as if they filled up before the OP paid, he inquired and was answered that they filled up.

Are you sure there wasn't an email from you between his 2 there?

I can understand that you were upset that they filled up earlier than they thought but it appears as if you both got a little hot under the collar.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951887.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951887.page GMT AlamoGT Response for our Game group OP was a little harsh.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951930.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5951930.page GMT AlamoGT Response for our Game group GT I've ever been to and it's not failed me yet.

That being said, you certainly did not take disappointment in stride and you will certainly not be winning us over with trying to poison the well. The TO is obviously stretched thin trying to run the event, and cannot be held responsible for your eagerness to hand over your cash.

He was in no way rude, and handled the problem quite well by offering to return your money without even being asked. Again, you should really reconsider how you handled this situation and take that into account the next time you attempt to go to an IndyGT.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952205.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952205.page GMT AlamoGT Response for our Game group
 Orminah wrote:
That being said, you certainly did not take disappointment in stride and you will certainly not be winning us over with trying to poison the well. The TO is obviously stretched thin trying to run the event, and cannot be held responsible for your eagerness to hand over your cash.

He was in no way rude, and handled the problem quite well by offering to return your money without even being asked. Again, you should really reconsider how you handled this situation and take that into account the next time you attempt to go to an IndyGT.


He didn't offer to return his money, he TOLD him he was returning his money. There was no reason for Alamo to go off on that customer like he did.

The website says in a couple of places that spots are not guaranteed until paid for


If this is true as well then that could explain the confusion by the OP. Apparently money changed hands so he assumed he was guaranteed a spot.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952263.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952263.page GMT AlamoGT Response for our Game group
 Gentleman_Jellyfish wrote:
 Orminah wrote:
That being said, you certainly did not take disappointment in stride and you will certainly not be winning us over with trying to poison the well. The TO is obviously stretched thin trying to run the event, and cannot be held responsible for your eagerness to hand over your cash.

He was in no way rude, and handled the problem quite well by offering to return your money without even being asked. Again, you should really reconsider how you handled this situation and take that into account the next time you attempt to go to an IndyGT.


He didn't offer to return his money, he TOLD him he was returning his money. There was no reason for Alamo to go off on that customer like he did.


Ah, yes, excuse my poor choice of words. I certainly did not see that as him going off; it is the written word, so you have to give a little leeway for thoughts and feelings being lost in translation.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952292.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952292.page GMT AlamoGT Response for our Game group OP. Posting his emails was a bit low, too :-/]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952313.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952313.page GMT AlamoGT Response for our Game group
 RiTides wrote:
Looks like no big deal to me... I think you're reading too far into it, OP. Posting his emails was a bit low, too :-/


Well said! +1, sir!]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952321.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952321.page GMT Re:AlamoGT Response for our Game group TO just admitting he hasn't had time to devote to updating how things with the event were progressing (I.e. updating the website to announce that the event has filled and a wait list was starting). As someone that has run medium to large events in the past, I can understand how real life conflicts and the hobby part of it can get overlooked or pushed off for later. However, nothing bothers me more than seeing someone start in about how they're doing things for the love of the hobby (I don't think I've ever met a TO at a wargaming event that doesn't love the hobby), and how they lose money every year. If you're filling up with people paid in advance it can only mean funds aren't being properly budgeted. I don't want to look like I'm picking on the TO (because I really do sympathize with being in the position of having to turn people away, been there myself), but it seems like they were overwhelmed and just couldn't say that.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952452.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952452.page GMT Re:AlamoGT Response for our Game group
Alamo GT ROCKS!!!!!!! i have been there a couple time and the beer is always good

try again next year and this time pay when you register so there is no worries when it gets close to GT start. Alamo always fills up regardless of whether it is fantasy or 40k so plan on there not being room for error and pay when you register.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952461.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5952461.page GMT AlamoGT Response for our Game group OP

Also posting personal emails back and forth by copy paste - I'd honestly respond harshly if an anon posted a public thread about an event I ran]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5954008.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5954008.page GMT AlamoGT Response for our Game group
 Auxellion wrote:
Strong thread backfire OP

Also posting personal emails back and forth by copy paste - I'd honestly respond harshly if an anon posted a public thread about an event I ran


Seems to me like this was more of a business oriented exchange than a personal one. That's like being mad at someone for posting an email from any other customer service rep.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5954361.page http://www.dakkadakka.com/dakkaforum/posts/preList/546250/5954361.page GMT