<![CDATA[Latest posts for the thread "Returning an online order?"]]> http://www.dakkadakka.com/dakkaforum/posts/list/7.page JForum - http://www.jforum.net Returning an online order? GW website, but hadn't realized that I had hit "add to cart" twice. Now I have two boxes and don't want to open the second one. There are no price tags and I have no receipt for them. Can I still return these to my local GW for a refund or exchange them for a different item?]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171616.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171616.page GMT Returning an online order?
 Deunstephe wrote:
I ordered a box of Ork Stormboyz from the GW website, but hadn't realized that I had hit "add to cart" twice. Now I have two boxes and don't want to open the second one. There are no price tags and I have no receipt for them. Can I still return these to my local GW for a refund or exchange them for a different item?


You should have recieved an email from GW confirming your order, an invoice with your stuff, and the order should be logged on your GW account.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171637.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171637.page GMT Returning an online order? gw mail order {at your own cost for postage} for a refund. ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171680.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171680.page GMT Returning an online order?
 CURNOW wrote:
yes take them back to a store for a exchage or return them to gw mail order {at your own cost for postage} for a refund.

So the only way to get a monetary refund is to mail them back to GW? ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171955.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171955.page GMT Re:Returning an online order? http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171977.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5171977.page GMT Re:Returning an online order?
 Ouze wrote:
I make no promises, but I strongly suspect that a local gee-dubs would not give you a hassle with a cash refund if you provide the shrinkwrapped box and the invoice.

Alright I will try this.

Thank you all!]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172251.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172251.page GMT Re:Returning an online order?
 Ouze wrote:
I make no promises, but I strongly suspect that a local gee-dubs would not give you a hassle with a cash refund if you provide the shrinkwrapped box and the invoice.


I did this for store credit once at a GW store. I doubt they'd give cash, though, as that opens the door for shenanigans.]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172308.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172308.page GMT Re:Returning an online order? GW has some of the best customer service in retail I've seen, but I could be wrong. ]]> http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172414.page http://www.dakkadakka.com/dakkaforum/posts/preList/500277/5172414.page GMT