Okay guys, so everybody that has been thinking about jumping boats over to warmachine/hordes, a good to do that might be now. Privateer Press is having a sale and is giving out free rulebooks, so check it out.

In celebration of our ten-year anniversary, the Privateer Press online store will be hosting great deals on a selection of products from all our current game lines from now until the end of June. We’re kicking things off with some fantastic offers on our award-winning miniatures games WARMACHINE and HORDES.

Between now and June 20th, we’re offering WARMACHINE Starter Bundles and HORDES Starter Bundles! Pick any battlegroup box set, the associated faction tokens, and a set of WARMACHINE or HORDES templates, and receive a free copy of WARMACHINE: Prime Mk II or HORDES: Primal Mk II as well as a free Privateer Press tape measure!

What’s more, we are offering free shipping worldwide on purchases of WARMACHINE and HORDES battlegroup box sets (but no other items), giving everyone a chance to get into these two great games wherever they live in the world.

But that's not all!

The celebration keeps on rolling with great deals on our action-packed kaiju battle miniatures game Monsterpocalypse, our full library of backstock No Quarter Magazine, and our family fun board games Grind and Scrappers. You can find all these fantastic deals right now on our online store today, but hurry. The Privateer Press 10th Anniversary Sale ends June 24th!

http://privateerpress.com/privateer-press-10th-anniversary-sale

THE LINK TO THE DEAL IS BELOW
http://store.privateerpress.com/hordesstarterbundle.aspx
http://store.privateerpress.com/warmachinestarterbundle.aspx

Oh boy, a Privateer Press Tape Measure!

Looks like a great deal---if they had a Minions set I would be all over it.

AgeOfEgos wrote:Looks like a great deal---if they had a Minions set I would be all over it.

Same.

I would thoroughly enjoy the tape measure. and the free book too.

Oh, also noticed that neither the Magnus starter nor the Rhul starter are options.

I'm definitely eying that Cygnar set.

Might finally be time for another dip in the waters.

Platuan4th wrote:Oh, also noticed that neither the Magnus starter nor the Rhul starter are options.

They've been discontinued for over a year.

I wonder if our antipodean friends are allowed to order?

If only they actually had a Retribution Battlebox and this whole situation would be wonderful for me

I'm guessing the free book is in soft-cover, meaning 30 USD savings right there. Can't find a price for the tape measure by itself but I'd bet it's at least 10 USD, considering that's how much the templates cost.

Pretty damn good deal if you're looking to start either game.

Their other games are also heavily discounted (Grind for $25, holy cow!) plus it looks like the non-collectible Monsterpocalypse release (DMZ) is out and on sale!

What a great time to have a 10th anniversary and a sale with free shipping no less.

Seems like at least one company is willing to be ahead of the curve.

Yeah, I might have to take advantage of this. Have been wanting to give Warmahordes another go.

Hellfury wrote:What a great time to have a 10th anniversary and a sale with free shipping no less.

Seems like at least one company is willing to be ahead of the curve.

Yeah, something tells me the timing of this isn't entirely accidental.

*sigh*

Well I did take advantage of it.

Cygnar purchased.

May GW have mercy on my failings.

The beast is vulnerable! Strike Now!!

If I had just waited a month in buying in to WM, I would've done this!

Also...If I had the money right now, I would start up another faction sooner then I had planned.

Kanluwen wrote:*sigh*

Well I did take advantage of it.

Cygnar purchased.

May GW have mercy on my failings.

It's worth it, you won't regret anything but the spending of money.

Wow, what a way to start.
Grind for $25 (yes please)

Trollbloods here I come.
I may even get a Cryx army too.

This is really tempting.

Question for PP peeps: how common is Cygnar? It's the faction that appeals to me by far the most, but it seems oversaturated. Is it? Or does nobody care that it's yet another cygnar player?

@polonius

its the GI JOE of the iron kingdoms so its fairly common

though troop and caster choices does a lot to make fighting cygnar a lot less "samey"

fwiw, Khador has the most number of players where i come from

and very few POM

Well, I like the pure steampunk look of cygnar. Longgunners, gun mages, that kinda thing.

Polonius wrote:Well, I like the pure steampunk look of cygnar. Longgunners, gun mages, that kinda thing.

I'm the opposite. Love the Trenchers.

Guts and glory, weehee.

Polonius wrote:This is really tempting.

Question for PP peeps: how common is Cygnar? It's the faction that appeals to me by far the most, but it seems oversaturated. Is it? Or does nobody care that it's yet another cygnar player?

I see Cryx and Menoth most often for what it's worth.

go for it

Go with what you like, Polonius.

Honestly, I see a lot of Khador and Legion when I play.

Polonius wrote:it seems oversaturated. Is it?

Yep.

Polonius wrote:Or does nobody care that it's yet another cygnar player?

Nope.

Kanluwen wrote:
I'm the opposite. Love the Trenchers.

Guts and glory, weehee.

Gods dammit, Kan, stop making me consider re-considering my opinion of you!

I, too, have been planning a Trencher force for a while.

From what I can tell, there seems to be a pretty good spread for the factions in Warmahordes (judging by activity on the PP forusm).

It probably helps that it doesn't have Red Cygnar Marines, Gray Cygnar Marines, Blue Cygnar Marines, Maccaroni Cygnar Marines.

Just wish they still had the merc ones...

Polonius wrote:This is really tempting.

Question for PP peeps: how common is Cygnar? It's the faction that appeals to me by far the most, but it seems oversaturated. Is it? Or does nobody care that it's yet another cygnar player?

From what I have seen Cygnar is a popular choice, but Khador is even more popular.

I was going to be a little sad if this ended a few days from today, but I can join in on the Warmachine awesomeness lol Just gotta wait for payday

PP smelled blood in the water, now here comes the feeding frenzy!

I've got a decent amount of Cygnar - I may just grab a Hordes force now.

And as for anyone looking for the Rhul starer... I happen to have it. I know, I know, burn me for doing this. But I'd be willing to part with it if anyone's interested.

Yeah, Privateer struck while the iron is hot. Getting into a new game for less than a battleforce box is really tempting.

£44 +postage. I've got a huge Khador force from Mk1, time to get into Mk2 with this.

As a PP newbie, I am rather curious. The Retribution seems interesting, but PP doesn't seem to give them equal treatment compared to the other factions.

Are they simply an auxiliary faction that's pushed aside when these deals come by?
Why don't they have an army box available? Does PP show faction favoritism?

Absolutionis wrote:As a PP newbie, I am rather curious. The Retribution seems interesting, but PP doesn't seem to give them equal treatment compared to the other factions.

Are they simply an auxiliary faction that's pushed aside when these deals come by?
Why don't they have an army box available? Does PP show faction favoritism?

Retribution is the new kid on the block so they have a lot less stuff than the others.

Still. I'm surprised they wouldn't try to get them a box when they seem to have been released in 09. Would have liked to take advantage of a free rulebook.

Platuan4th wrote:Yeah, something tells me the timing of this isn't entirely accidental.

Bat Manuel wrote:The beast is vulnerable! Strike Now!!

infinite_array wrote:PP smelled blood in the water, now here comes the feeding frenzy!

Polonius wrote:Yeah, Privateer struck while the iron is hot.

Sums up my feelings.
Still, WarmaHorde is not my game.

Absolutionis wrote:As a PP newbie, I am rather curious. The Retribution seems interesting, but PP doesn't seem to give them equal treatment compared to the other factions.

Are they simply an auxiliary faction that's pushed aside when these deals come by?
Why don't they have an army box available? Does PP show faction favoritism?

This is really the first time I can remember PP themselves giving out a deal and the basis for this seems to be deals for factions with battleboxes (read: starter sets). Retribution and Minions don't have an official battlebox and so are excluded from this deal, as are a couple of mercenary casters (Magnus + Rhul) that used to have battleboxes but don't anymore. On the whole PP does not seem to display faction favoritism as all of their expansions books more or less equally represent each faction. The only possible exception would probably be mercenaries who didn't recieve the new hotness (battle engines) but will still get some cool toys in the new book. Retribution is the second newest faction, with Minions being the newest, and both of these factions have fewer models than the original factions, just as Hordes tends to have fewer models than Warmachine. As time goes on these factions will grow so I wouldn't let that dissuade you if you like the look of a particular faction. Personally, as a new player, I would not recommened Minions due to the challenges in fielding a flexible army with a limited selection of models but the choice remains yours. Jump on in, I'm sure you'll have fun whatever you pick.

Adding it up, even if they don't have the faction you want then just get it for the Rulebook, templates etc. and swap the box at your FLGS.

At Maelstrom, even with discount this stuff comes to £80, whereas this is £64 inc. postage.

I just want to field big turtles, alligators, solo toad assassins and fish men! To hell with competitive!

AgeOfEgos wrote:I just want to field big turtles, alligators, solo toad assassins and fish men! To hell with competitive!

Haha, you're already playing like you've got a pair !

Grimtuff wrote:Adding it up, even if they don't have the faction you want then just get it for the Rulebook, templates etc. and swap the box at your FLGS.

I don't support defrauding of FLGS at all. It is bad enough selfish entitled gamers already buy a bulk of their models outside the shop and then give the FLGS no support but monopolize gaming space for free, but now suggesting people should buy product for a deep discount elsewhere, return it locally for full price and then exchange it for other stuff and basically make the FLGS eat the returned box as possible product they can't as easily re-sell. If you didn't buy it there you shouldn't be returning it there.

And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS... they need to protect FLGS from entitled selfish gamers like ourselves apparently if people are frequently doing return fraud to get deep discounts out of online stores and screw with FLGS inventory.

If you like PP, then just suck it up and buy the other packs at the regular price? Don't screw your FLGS.

This coming from a man with a dinosaur head.... not so unexpected.

Too bad I got my starter boxes a couple months back.

How refreshing, rather than raising prices and preventing stores from selling models to customers, a company offers a discount on its products to increase revenue.

nkelsch wrote:

Grimtuff wrote:Adding it up, even if they don't have the faction you want then just get it for the Rulebook, templates etc. and swap the box at your FLGS.

I don't support defrauding of FLGS at all. It is bad enough selfish entitled gamers already buy a bulk of their models outside the shop and then give the FLGS no support but monopolize gaming space for free, but now suggesting people should buy product for a deep discount elsewhere, return it locally for full price and then exchange it for other stuff and basically make the FLGS eat the returned box as possible product they can't as easily re-sell. If you didn't buy it there you shouldn't be returning it there.

And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS... they need to protect FLGS from entitled selfish gamers like ourselves apparently if people are frequently doing return fraud to get deep discounts out of online stores and screw with FLGS inventory.

If you like PP, then just suck it up and buy the other packs at the regular price? Don't screw your FLGS.

Um, I think he meant swap it with someone else, not return, at the FLGS.

If your FLGS does a retail for retail swap absent a reciept, you're really not defrauding them. I mean, I suppose implying that you bought it there but wnat to exchange is shady, but most stores have no problem doing retail for retail on stuff they know will sell.

If nothing else, mention it to the owner. Especially if you buy a box for your favored faction, they might gladly do the exchange.

nkelsch wrote:And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS

lol.

sfunk37 wrote:

AgeOfEgos wrote:I just want to field big turtles, alligators, solo toad assassins and fish men! To hell with competitive!

Haha, you're already playing like you've got a pair !

Oh yes, time to resurrect my EButcher force. Fenris, Yuri the Axe, Drago and many many Doom Reavers, nuttier than a Squirrel's Turd!

Tempting, as I do need a MkII rulebook, and I'm sure I can find a use for more models.

Surtur wrote:

nkelsch wrote:

Grimtuff wrote:Adding it up, even if they don't have the faction you want then just get it for the Rulebook, templates etc. and swap the box at your FLGS.

I don't support defrauding of FLGS at all. It is bad enough selfish entitled gamers already buy a bulk of their models outside the shop and then give the FLGS no support but monopolize gaming space for free, but now suggesting people should buy product for a deep discount elsewhere, return it locally for full price and then exchange it for other stuff and basically make the FLGS eat the returned box as possible product they can't as easily re-sell. If you didn't buy it there you shouldn't be returning it there.

And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS... they need to protect FLGS from entitled selfish gamers like ourselves apparently if people are frequently doing return fraud to get deep discounts out of online stores and screw with FLGS inventory.

If you like PP, then just suck it up and buy the other packs at the regular price? Don't screw your FLGS.

Um, I think he meant swap it with someone else, not return, at the FLGS.

Either or, i'm sure if you're a regular customer and explain it to them, how is this defrauding them?

Now that makes me sad there isn't a Blindwater battlebox,'coze I already have the WM book,would have been tempted...Sigh,that's how my life is.

Very interesting! However, I'm either being very dim, or I'm not understanding something here. I've signed up, popped a Khador Battlebox in my shopping cart, but when I check out, there's no free shipping option. Have I got the wrong end of the stick?

Platuan4th wrote:

AgeOfEgos wrote:Looks like a great deal---if they had a Minions set I would be all over it.

Same.

Having dove into trollbloods, I agree... those gator minions are awfully tempting. But for now, they will stay that way, as I'm not investing anymore into PP until I get the metal monsters I already have from them together!

Apologist wrote:Very interesting! However, I'm either being very dim, or I'm not understanding something here. I've signed up, popped a Khador Battlebox in my shopping cart, but when I check out, there's no free shipping option. Have I got the wrong end of the stick?

It's the battleboxes on their own isn't it? Even if it's only for domestic shipping £64 is not a bad deal at all.

Apologist wrote:Very interesting! However, I'm either being very dim, or I'm not understanding something here. I've signed up, popped a Khador Battlebox in my shopping cart, but when I check out, there's no free shipping option. Have I got the wrong end of the stick?

When I went to the site you had to put the whole deal in the cart, not just the battlebox. Here are the links

http://store.privateerpress.com/hordesstarterbundle.aspx
http://store.privateerpress.com/warmachinestarterbundle.aspx

Oooo I like the looks of this! RiTides, I may have to pick up some Circle! Maybe they'll last a little longer against Mulg than my Cygnar did =P

The starter bundles (the starter box, the tokens, template, measuring tape, and the rules) doesn't qualify for free shipping, but if you simply buy the box it should. I'm not sure why there isn't a free shipping option for that though. Contact PP?


From PP's twitter: Only for the battlegroup box portion. RT @Coop374: if I buy the bundle deal is it free shipping on the whole thing?

so I might be slightly off on this

Damn, that is tempting. I had been half eying up Circle for a while now... hmmm.

Is the starter box the same as the Battleboxes?

If I can scrape together the cash for one of these packs I'll be very tempted Warmahordes is apparently starting to gain popularity in my area and the models would be interesting to paint. Nice to see PP offering such a decent deal unlike some compaines I could name.

spyfunk wrote:Is the starter box the same as the Battleboxes?

That is what I am wondering as well. I'm assuming the $75 link is the bundle of the token, templates, and battlebox that gets the free book but since it doesn't give a detailed inventory I'm not 100% sure.

Ahtman wrote:

spyfunk wrote:Is the starter box the same as the Battleboxes?

That is what I am wondering as well. I'm assuming the $75 link is the bundle of the token, templates, and battlebox that gets the free book but since it doesn't give a detailed inventory I'm not 100% sure.

Yes, the starter bundle is a special offer from Privateer, which comes with the battlegroup box set, and all the other free stuff (think of it as a 1 person AOBR set for a better price). Just choose whether you want Warmachines or Hordes and pick the faction you want.

Ahtman wrote:

spyfunk wrote:Is the starter box the same as the Battleboxes?

That is what I am wondering as well. I'm assuming the $75 link is the bundle of the token, templates, and battlebox that gets the free book but since it doesn't give a detailed inventory I'm not 100% sure.

Yes, they all refer to the 'Battlegroup' box sets. eg.

Gotta say Warmachine looks really neat, and if it would be played (and sold) in my country, I'd probably try it out.

I really hope it grows larger, GW definately needs some competition.

I'm assuming the $75 link is the bundle of the token, templates, and battlebox that gets the free book but since it doesn't give a detailed inventory I'm not 100% sure.

I'm pretty sure it is.

Between now and June 20th, we’re offering WARMACHINE Starter Bundles!

Pick any battlegroup box set, the associated faction tokens, and a set of WARMACHINE templates, and receive a free copy of WARMACHINE: Prime Mk II as well as a free Privateer Press tape measure!

http://store.privateerpress.com/warmachinestarterbundle.aspx

I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

I've only just started 40k after a long time out, and with all the negative stuff lately from Games Workshop the PP boys and girls seem like a much better company to invest in model wise.

The Trollbloods have been calling out to me for awhile now, i may have to heed the call.

GiraffeX wrote:I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

I've only just started 40k after a long time out, and with all the negative stuff lately from Games Workshop the PP boys and girls seem like a much better company to invest in model wise.

See here:
http://privateerpress.com/hordes/gallery/circle-orboros/warlocks/circle-of-orboros-warpack

Circle Orboros starter set:



Kaya the Wildbourne, Feral Warpwolf and Argus x2

GiraffeX wrote:I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

I've only just started 40k after a long time out, and with all the negative stuff lately from Games Workshop the PP boys and girls seem like a much better company to invest in model wise.

Here you go!

http://privateerpress.com/hordes/gallery/circle-orboros/warlocks/circle-of-orboros-warpack

You get pKaya, 2 Argus, and a Warpwolf.


Automatically Appended Next Post:

infinite_array wrote:

GiraffeX wrote:I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

I've only just started 40k after a long time out, and with all the negative stuff lately from Games Workshop the PP boys and girls seem like a much better company to invest in model wise.

Here you go!

http://privateerpress.com/hordes/gallery/circle-orboros/warlocks/circle-of-orboros-warpack

You get pKaya, 2 Argus, and a Warpwolf.

Edit: Ka-ninja'd!

GiraffeX wrote:I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

Warlock Kaya Wildborne

Two Argus warbeasts

One Warpwolf warbeast

Well good thing I checked again to see if somebody beat me to it before I posted the link to the warpack......

lol Thanks all

nkelsch wrote:
I don't support defrauding of FLGS at all. It is bad enough selfish entitled gamers already buy a bulk of their models outside the shop and then give the FLGS no support but monopolize gaming space for free, but now suggesting people should buy product for a deep discount elsewhere, return it locally for full price and then exchange it for other stuff and basically make the FLGS eat the returned box as possible product they can't as easily re-sell. If you didn't buy it there you shouldn't be returning it there.

And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS... they need to protect FLGS from entitled selfish gamers like ourselves apparently if people are frequently doing return fraud to get deep discounts out of online stores and screw with FLGS inventory.

FLGS need to compete like any other business, and stop acting like their entitled to our support. If they want support they need to offer something of value instead of acting like spoiled brats that whine that we should buy no matter what.

I can't decide what I want to grab though, as I've already got the Menoth Battlegroup, and I want to stir up interest in both games.

I can't decide between Cryx or Cygnar and Trolls or Skorne

thought the trolls or skorne are based upon if I want to get into Hordes :-/

Also Buying all of them is out of the question

Alfndrate wrote:I can't decide what I want to grab though, as I've already got the Menoth Battlegroup, and I want to stir up interest in both games.

I can't decide between Cryx or Cygnar and Trolls or Skorne

thought the trolls or skorne are based upon if I want to get into Hordes :-/

Also Buying all of them is out of the question

Have you ever though, 'Jeeze, today I feel like growing out a beard, slathering myself with cheese, and generally kicking everyone I meet in the crotch'?

Then play Cryx.

Wehrkind wrote:Damn, that is tempting. I had been half eying up Circle for a while now... hmmm.

Yeah, this is me, too. But looking at the starter box for Circle was enough to disillusion me. Like many others, a Blindwater Box would have meant my money in their bank account by now. I'll think it over some more, I guess. I just have the feeling I'll be paying for something I'll never use and it might be better to eat the cost of the HmkII book (have the WMmkII book) and get the models I actually want.


Automatically Appended Next Post:

spaceelf wrote:

GiraffeX wrote:I have no idea about either Hordes or Warmachine but I like the look of Circle of Orboros. I cant find a link to what's in the battlegroup box set, could some one help me out?

Warlock Kaya Wildborne

Two Argus warbeasts

One Warpwolf warbeast

http://privateerpress.com/hordes/gallery/circle-orboros/warlocks/circle-of-orboros-warpack

Great offer from PP and i hope it's successful, it's a pity that i don't like the stye of most Warmachine miniatures otherwise i would most likely be buying a battlebox right now

At first I was kind of sad, when I saw this I thought it'd only be up for a little bit. But then I saw the "Until June 20th" and I was happy again. Looks like I know where I'm getting my Cryx faction start from!

infinite_array wrote:

Alfndrate wrote:I can't decide what I want to grab though, as I've already got the Menoth Battlegroup, and I want to stir up interest in both games.

I can't decide between Cryx or Cygnar and Trolls or Skorne

thought the trolls or skorne are based upon if I want to get into Hordes :-/

Also Buying all of them is out of the question

Have you ever though, 'Jeeze, today I feel like growing out a beard, slathering myself with cheese, and generally kicking everyone I meet in the crotch'?

Then play Cryx.

I have a beard, I enjoy cheese (not so hot on slathering myself with it as it is a waste of good cheese and kicking people in the crotch sounds like an awesome way to start the day

Do they not have any UK based stores? As it is all priced in $.

taylor048 wrote:Do they not have any UK based stores? As it is all priced in $.

They're based out of the states, but I believe both Maelstorm and Wayland carry them.

Question:

I already have a Cryx battle group box that I got at Adepticon. I have no other Warmachine stuff, nor any knowledge of the game (but am interested).

Is there any point to getting a second Cryx battlegroup to take advantage of the deal, or would I just be throwing money away? (i.e. I actually need different figures to build an army than just more of what's in the battlegroup)

What’s more, we are offering free shipping worldwide on purchases of WARMACHINE and HORDES battlegroup box sets (but no other items), giving everyone a chance to get into these two great games wherever they live in the world.

This is the best part of the deal. Free shipping makes the real saving.

Gitsplitta wrote:Question:

I already have a Cryx battle group box that I got at Adepticon. I have no other Warmachine stuff, nor any knowledge of the game (but am interested).

Is there any point to getting a second Cryx battlegroup to take advantage of the deal, or would I just be throwing money away? (i.e. I actually need different figures to build an army than just more of what's in the battlegroup)

It'd be a waste, unfortunately. You never really need more than a single model of each 'Jack. Although... you could get the Cryx deal, keep the rulebook, tape measure, templates and tokens, and then sell the Battlegroup on Ebay/Bartertown/Dakka, then use that money to pick up some more models. Genius!

Gitsplitta wrote:Question:

I already have a Cryx battle group box that I got at Adepticon. I have no other Warmachine stuff, nor any knowledge of the game (but am interested).

Is there any point to getting a second Cryx battlegroup to take advantage of the deal, or would I just be throwing money away? (i.e. I actually need different figures to build an army than just more of what's in the battlegroup)

For the most part, you'd be better off getting a different faction. Your not going to be able to use the same caster twice, and its not often that you'll duplicate the vanilla jacks/beasts.

Got it.

Thanks!

Seems like a great deal to me. Very tempted. GW take note, this is how you look after your customers!

Even more reason to start that Skorne army I've been thinking of. Well played PP, well played.

Flaming Troll wrote:
THE LINK TO THE DEAL IS BELOW
http://store.privateerpress.com/hordesstarterbundle.aspx
http://store.privateerpress.com/warmachinestarterbundle.aspx

I have question :'o

Is Hordes and Warhamachine 2 different game system? like Fantasy to 40k?
HORDES: Primal Mk II is this the latest version and a rule book?
whats a faction token? when i looked it up it shows templates.

Mk II is the perfect time for new players to get into the game, or to start that new faction you always loved Privateer Press is giving a free HORDES logo t-shirt to anyone who purchases a battle box from our online store.

Is battle box = battlegroup? Do we get T-shirt too?

LunaHound wrote:
I have question :'o

Is Hordes and Warhamachine 2 different game system? like Fantasy to 40k?
HORDES: Primal Mk II is this the latest version and a rule book?
whats a faction token? when i looked it up it shows templates.

They are and they aren't, from what I understand. (I don't play either.)

The core mechanics and stats are the same, so they're interchangeable, but they're released as different game lines and I believe larger events will keep them separate. An early episode of the D6 Generation did a review and mentioned that a core mechanic is sort of inverted in the two: In Warmachine your Caster is spending his willpower to focus and enhance the warmachine. In Hordes, the caster is using his will to make these vicious beasts do what he wants in the first place, and may relinquish control and let a critter rampage when it's in the right place... freeing up control (presumably indicated by the aforementioned Tokens) for other creatures and such.

<Removed a personal comment that was unnecessary.>

LunaHound wrote:Is Hordes and Warhamachine 2 different game system? like Fantasy to 40k?

They're more or less the same system. The way the casters work is different but the two were designed to be played against each other the a lot of the mechanics are apparently the same (I've heard players say that if you know the rules form Prime MkII, you pretty much know the rules for Primal Mk II and vice versa).

Someone else posted this awhile ago and I found it very helpful: Warmachine 101 and Hordes 101.

Nice link, LordofHats.

Balance wrote:Nice link, LordofHats.

Very helpful , +1 to Lordofhats :3

infinite_array wrote:

Alfndrate wrote:I can't decide what I want to grab though, as I've already got the Menoth Battlegroup, and I want to stir up interest in both games.

I can't decide between Cryx or Cygnar and Trolls or Skorne

thought the trolls or skorne are based upon if I want to get into Hordes :-/

Also Buying all of them is out of the question

Have you ever though, 'Jeeze, today I feel like growing out a beard, slathering myself with cheese, and generally kicking everyone I meet in the crotch'?

Then play Cryx.

For those New to Warmachine, I would like to add that where I come from calling someone’s warmachin/hordes army Cheesy/broken is a compliment. A big part of the game is finding and leveraging really powerful synergies, and conversely knowing how to defend against them.

Cryx are indeed really good..... in a good way.

Has anyone else noticed they've dropped the prices on these by $10 in the last few hours? When I first checked they were $71.99 (WM) and $75.99 (Hordes).

Deffo getting them now!

so you get free shipping on just the battlebox, but the starter offer does not come with free shipping, or am I just missing something?
would be a shame; it's almost $30 shipping to NL so that kind of kills it for me; I might put off starting warmahordes a little longer then.

ThomasPolder wrote:so you get free shipping on just the battlebox, but the starter offer does not come with free shipping, or am I just missing something?
would be a shame; it's almost $30 shipping to NL so that kind of kills it for me; I might put off starting warmahordes a little longer then.

Anniversary Sale section is what you need. Then just go to the starter bundles, pick the faction, BAM!

Grimtuff wrote:Has anyone else noticed they've dropped the prices on these by $10 in the last few hours? When I first checked they were $71.99 (WM) and $75.99 (Hordes).

Deffo getting them now!

Yes, it shows $65 for me now, but reading the description it no longer seems to include the templates.

Shellfishguy wrote:

Grimtuff wrote:Has anyone else noticed they've dropped the prices on these by $10 in the last few hours? When I first checked they were $71.99 (WM) and $75.99 (Hordes).

Deffo getting them now!

Yes, it shows $65 for me now, but reading the description it no longer seems to include the templates.

Thats a smart move of them.

Now people can take this opportunity to possibly purchase multiple factions at a time without having bunch of extra templates.
Great for both the $ and increasing the player base.

Grimtuff wrote:Has anyone else noticed they've dropped the prices on these by $10 in the last few hours? When I first checked they were $71.99 (WM) and $75.99 (Hordes).

Deffo getting them now!

Yes the price dropped $10. I know they were $71.99 for warmachine when I checked earlier. I'll be getting one now. I was hesitant before, but thats too good to pass up for book and box and other stuff, plus shipping.

Platuan4th wrote:

Hellfury wrote:What a great time to have a 10th anniversary and a sale with free shipping no less.

Seems like at least one company is willing to be ahead of the curve.

Yeah, something tells me the timing of this isn't entirely accidental.

+1 Privateer Press is living up to it's name. Yar!

Also, Warmachine and Hordes are 100% compatable. They can (and do) play together at the same time. The differences between the two systems is sophostry, and like the differences between fantasy dwarves and elves. Same base rules, but the mechanics between each army are different. Or, for those of you who play table top RPG's, the difference is more like Werewolf the Apocolypse and Vampire: the Masquerade. Same system, same world, different sets of powers, but the same definitions for core game mechanics.

Warmahordes also has a very stable rule set. There is a glossery of rules, so most units just have a list of the special rules they use, and these special rules' definitions are the same across Warmachine and Hordes (Unlike 40k/Fantasy, who has two different sets of rules for shooting, charging, and saving, despite having the same charts for CC/Wounding).

So don't feel like you'll be left out in the cold if you pick a Hordes force and all your friends are going Warmachine.

I have my own issues with Warmahordes, but I can never deny that the rules set is rock solid and the boards provide instant feedback.

Gitsplitta wrote:Question:

I already have a Cryx battle group box that I got at Adepticon. I have no other Warmachine stuff, nor any knowledge of the game (but am interested).

Is there any point to getting a second Cryx battlegroup to take advantage of the deal, or would I just be throwing money away? (i.e. I actually need different figures to build an army than just more of what's in the battlegroup)

Depends on how good you are at conversions. The only different between the Cryx light jacks are their heads, so you could rebuild the heads on the second pair of Deathrippers to give you Ripjaws or Nightwretchs. The Slayer is even easier as the individual boxes of Helljacks come with all the arms, so you or another local could probably end up with some extras if you don't magnetize.

I've already gotten one Battlegroup and I intend to get a second one because it's cheaper than buying the Jacks I was separate.

Well I just bought the Cryx

Comes to be about $101 CAD (with express shipping) so less than a battleforce for Warhammer w/ the book and templates? Yes please... I may as well give it a shot and see if I enjoy it

As a veteran WM/H player, this sale benefits me not at all.

BUT! PP already is delaying their August releases to catch up with the high demand created by their switch to MkII. Here's hoping that this sale increases demand even further and causes them to delay September's releases as well.

Agree about the veteran player bit. This entire sale seems tailored to people who are raging against GW and to give them quick easy entry into Warmachine/Hordes.

Which I'm perfectly fine with

oomiestompa wrote:As a veteran WM/H player, this sale benefits me not at all.

BUT! PP already is delaying their August releases to catch up with the high demand created by their switch to MkII. Here's hoping that this sale increases demand even further and causes them to delay September's releases as well.

But you can say it benefits you via expanding the amount of people that you can play with :'P

People keep saying they get free shipping on the starter bundles, but I don't see it. It's not really cheaper than ordering from somewhere else online if I have to pay for shipping.

I'm pretty sure it's just battle boxes that get free shipping.

Grimtuff wrote:Has anyone else noticed they've dropped the prices on these by $10 in the last few hours? When I first checked they were $71.99 (WM) and $75.99 (Hordes).

Deffo getting them now!

They... they dropped their prices?! Man, that Camping guy was wrong. Rapture starts today!

Dammit, dammit. Cygnar or Trollbloods? D:

One question: Are the Hordes warpacks metal or plastic?

Metal I believe

LordofHats wrote:Metal I believe

Dangit. Guess I'll stick to Warmachine a bit more because I generally hate metal. I can't choose between the four factions. :( Which one is best for someone who just likes to charge in and smash stuff? Preferably while setting it on fire or something.

I don't necessarily mind metal. I'm actually only slightly obsessive that my models all be made of the same material to maintain uniformity (which really seems silly and in PP and GW isn't necessarily possible).

All the Warmachine boxes are plastic, all the Hordes boxes are metal.

Swordwind wrote:

LordofHats wrote:Metal I believe

Dangit. Guess I'll stick to Warmachine a bit more because I generally hate metal. I can't choose between the four factions. :( Which one is best for someone who just likes to charge in and smash stuff? Preferably while setting it on fire or something.

Khador Loves to charge and use its patented "Axe to Face" technique, but you may enjoy the Protectorate more since they like charging almost as much and have an unhealthy fixation with setting things on fire.
Whatever Khador dose, they do BIG. their guns are often not guns but mortars, their melee weapons tend to have nice additional properties or higher damage, and when they do feel like being sneaky they either keep their general love for melee or just pop out of nowhere on turn two. Most of their special effects involve ice or the stationary effect.
The Protectorate of Menoth all like to lend a hand to the fight. If their priests are too physically weak to battle they buff their allies like nobody else. If their flame guard cannot dent a mighty jack trampling over them, their reclaimers will see their sacrifices fuel their own warjacks' counter attacks. These guys love fire and probably embrace their classic elemental affinity more than any other faction.

Dais wrote:

Swordwind wrote:

LordofHats wrote:Metal I believe

Dangit. Guess I'll stick to Warmachine a bit more because I generally hate metal. I can't choose between the four factions. :( Which one is best for someone who just likes to charge in and smash stuff? Preferably while setting it on fire or something.

Khador Loves to charge and use its patented "Axe to Face" technique, but you may enjoy the Protectorate more since they like charging almost as much and have an unhealthy fixation with setting things on fire.
Whatever Khador dose, they do BIG. their guns are often not guns but mortars, their melee weapons tend to have nice additional properties or higher damage, and when they do feel like being sneaky they either keep their general love for melee or just pop out of nowhere on turn two. Most of their special effects involve ice or the stationary effect.
The Protectorate of Menoth all like to lend a hand to the fight. If their priests are too physically weak to battle they buff their allies like nobody else. If their flame guard cannot dent a mighty jack trampling over them, their reclaimers will see their sacrifices fuel their own warjacks' counter attacks. These guys love fire and probably embrace their classic elemental affinity more than any other faction.

I generally dislike the religious factions, but you're selling a good sell on Protectorate.

For those wondering you can play them against each other you can, in fact, at my FLGS my demo game used the Menoth and Orboros battle boxes.

I'm easily getting one starter of each game. For Hordes Circle is the only thing thing that really appeals to me and I liked the way it played in the demo game (though I was fighting it), though I'm not sure what the playstyle of any Hordes faction is but they're pretty much the only one I like visually of the four, maybe Trollbloods.

For Warmachine I'm stuck between Khador and Cygnar. I like the look of both, no idea on the fluff, but not sure which of the two play styles I want to play.


Automatically Appended Next Post:
I started typing this post on m iPod 3.5 hours ago just in case it seems like I've ignored a bunch of posts.

For Warmachine I'm stuck between Khador and Cygnar. I like the look of both, no idea on the fluff, but not sure which of the two play styles I want to play.

The Khadoran Empire is your stereotypical enormous Northern country with pseudo-Russian styling, complete with vast hordes of Winterguard conscripts. Their Empress is currently in the process of retaking territory that was historically Khadoran but lost in a treaty a few hundred years ago. Very utilitarian, strapping Orgoth artifacts that Man Was Not Meant To Know to convicts and throwing them into battle.

Playstyle is a combination of extremely heavily armed and armored warjacks relying on warcaster support to supplement their rather unimpressive speed stat, and generally speedy and hard to hit infantry (with the exception of the Man o' War, elite troops in steam-driven power armor). Ranged options tend towards long ranged mortars and snipers, and short ranged blunderbusses. Their utter lack of arc nodes means you're less likely to have your caster slinging spells at enemy troops and more likely to sit in the back buffing the army.

Cygnar is the other superpower in the Iron Kingdoms, generally being nice guys with a fetish for electricity. They're currently beset on all sides, with the Khadoran Empire conquering their ally Llael and the Thornwood, engaging in a civil war with the Protectorate of Menoth, the Skorne nibbling away at their eastern border, and the Nightmare Empire raiding their coasts (and graveyards) for fresh corpses. They're a decade or two out of another civil war, where the current King Leto Raelthorn overthrew his tyrannical brother, Vinter IV (who escaped and until recently was running the Skorne army).

Playstyle for Cygnar tends to be somewhat ranged heavy, with multipurpose Trenchers, Long Gunners for extreme range, and Gun Mages for utility and highly accurate fire power. Even their melee troops tend to have ranged weaponry, with the Stormblades firing blasts of lightning from their glaives. Warjacks are fairly run-of-the-mill, and run the gamut from deadly long ranged combatants (the Hunter, Charger, and Defender), ultra-durable bricks (the Centurion), and killtastic melee murder-machines (the Stormclad and Ironclad). Average armor, average defense, they tend to rely on combined arms to be effective, which their Warcasters often reflect.

Surtur wrote:

nkelsch wrote:

Grimtuff wrote:Adding it up, even if they don't have the faction you want then just get it for the Rulebook, templates etc. and swap the box at your FLGS.

I don't support defrauding of FLGS at all. It is bad enough selfish entitled gamers already buy a bulk of their models outside the shop and then give the FLGS no support but monopolize gaming space for free, but now suggesting people should buy product for a deep discount elsewhere, return it locally for full price and then exchange it for other stuff and basically make the FLGS eat the returned box as possible product they can't as easily re-sell. If you didn't buy it there you shouldn't be returning it there.

And we wonder why GW is cracking down heavy handed on online discounters to help protect FLGS... they need to protect FLGS from entitled selfish gamers like ourselves apparently if people are frequently doing return fraud to get deep discounts out of online stores and screw with FLGS inventory.

If you like PP, then just suck it up and buy the other packs at the regular price? Don't screw your FLGS.

Um, I think he meant swap it with someone else, not return, at the FLGS.

That's how I read it too. Ever since I met one of the pressgangers at my FLGS, I've been thinking about staring up Warmachine...I've managed to resist, but this might be too much. +1 to the Cygnar (Warma)Horde!

Do the other armies in Warmachine have the equivalent of Cygnar's Journeyman Warcaster? You know, another unit that commands warjacks and give them focus? And in Hordes the same but for Warbeasts of course.

Since this thread has shifted a bit from "oh sweet, a sale!" to "what faction is best for me?" I think it may be good to add a link to the quickstart rules for both games.
http://privateerpress.com/warmachine/the-game
http://privateerpress.com/hordes/the-game
these rules are not the full rules from the book and omit units and terrain but they are the exact same as you will find on the printouts in the battlegroup boxes. If you are really on the fence take a dreadnaught or two, a couple of terminators, and a commander and proxy a game or two with your friends.


Automatically Appended Next Post:

Portaljacker wrote:Do the other armies in Warmachine have the equivalent of Cygnar's Journeyman Warcaster? You know, another unit that commands warjacks and give them focus? And in Hordes the same but for Warbeasts of course.

Not exactly. The journeyman is unique in his ability to have focus manipulation but most factions do have jack marshals to us less arcane means to operate a warjack. Marshals allow jacks one boost or additional attack each turn even without focus and can use unique 'drive' abilities too. Hordes have less trouble getting extra fury so they have models that remove the excess so beasts don't frenzy. a couple of models also extend your warlock's control area.
There are lesser warlocks who act much like character journeyman warlocks and come with their own character heavy warbeasts. many of them can even be hired by warmachine factions.

sorry for the double post.

The Journyman Warcaster is the only "mini warcaster" in the game. There are a few mini warlocks that various factions can hire as Mercs and Minions though. Cygnar also has the most access to Jack Marshalls, non-casters who control Warjacks, but not as effectively.

Kanluwen wrote:*sigh*

Well I did take advantage of it.

Cygnar purchased.

May GW have mercy on my failings.

Goood! Goooood!

Your hate has made you powerful. Now take your Privateer Press tape measure and strike me down with all your hatred and your journey to the dark side will be complete!!!

If I wasn't buying the bulk of a Vampire Counts army through Wayland before the end of the month deadline, I would jump on this deal, as I've always wanted to give Warmachine a go.

Unfortunately, I've wanted a Vampire Counts army for far longer and no one I know plays Warmachine.

Nice deal! Too bad I already have the rule book and some tokens. Plus the only starter I don't have is Cygnar ... Yeech.

Sell a Minion bundle Privateer!

Silly AgeofEgos, Minions aren't a Faction.

Have a sale on everything. I'll buy those Cryx guys with the Servo-Arms!!!

Well, I recently took part in Manchus thread, which was labelled "I can't get into Warmachine"....and at that point I really did agree with him, the miniatures looked meh, and I hadn't read the rules yet, but was also put off by "Steam Punk"......

.....Then I found Cryx.....oh, now we're talking. I love the look of that force, and while I had seen it before, I never really took a good look.

Now, I'm not saying that PP miniatures have "filled the hole in me", I think I'll stick with Infinity, MERCS, and Sedition Wars for that....but as a player game, that I can go to alot of places and "pick up a game"....well then "HELL YEAH!"

I'm massively looking forward to getting into the game, but also, their magazine...the artwork on the covers looks awesome, I only hope the inside of the mag is as good.

So yeah, I'm on board. I'm gonna be trading my Dark Eldar for as much Cryx stuff that I can.... hint hint!

-Loki- wrote:If I wasn't buying the bulk of a Vampire Counts army through Wayland before the end of the month deadline, I would jump on this deal, as I've always wanted to give Warmachine a go.

Unfortunately, I've wanted a Vampire Counts army for far longer and no one I know plays Warmachine.

Yu do have to the 20th of june.....

Merp. Just realised that the starter pack didn't come with free shipping as I thought it did. But hey, battlebox by itself is still good.

Bah I've caved in and bought a Protectorate of Menoth starter pack.

God bleedin' damn it. ONE WEEK after I buy a trollbloods starter set.

Portaljacker wrote:Do the other armies in Warmachine have the equivalent of Cygnar's Journeyman Warcaster? You know, another unit that commands warjacks and give them focus? And in Hordes the same but for Warbeasts of course.

Nothing will duplicate the capabilities of the Journeyman Warcaster. Cygnar tends to have the most 'free focus' of all the factions between JWC, Stormnouns, and the ever-present Squire.

Cryx will come in second for focus generation as many of their jacks have the ability to generate focus/"souls" or their effects.

Menoth and Khador have almost nothing that helps with focus generation, although Menoth does have support units that grant powerful buffs to battle groups.

Hordes, however, has a lot more models that will impact Fury management. Legion, specifically the Shepherd or Forsaken, will closest match the Journeyman Warcaster for ability to manage a Warbeast independently of the warlock. Skorne has its Beast Masters which are capable of managing a warbeast, however they're more often used like a Menoth support unit, giving out a powerful buff.

sourclams wrote:
Menoth and Khador have almost nothing that helps with focus generation

Disagree regarding Menoth:

Avatar (generates its own focus)
Wracks (1 free focus / turn)
Reclaimers (free focus harvested from dead friendly models)

Also, Hierophant (reduces cost of a single spell per turn by 1)

Cerebrium wrote:God bleedin' damn it. ONE WEEK after I buy a trollbloods starter set.

I bet if you contacted them and said you feel a little bit jipped and show a proof of purchase they would make the difference up with you. It's worth a shot for a free rule book imo.

Well, since I already ordered the rulebooks from Maelstrom, this deal means little to me. Now if they offered the faction books with the factions, I'd be all over it

I think the fact that none of my friends play will save me from buying Cryx. The models are so amazing, but I really don't have the money. I'm really hoping none of my friends find out about this, or I will be denting my wallet... Again.

Well I'm very interested in starting a Hordes Legion army. It is a pity though that on the starterbundles they don't handle free shipping. And tbh, due to the shipping it isn't a superdeal for me at all, not what I think it should be. There's a total of $13 savings if I'd buy the bundle. Not a supersave I'd say. Still.. due to GW constantly doing stuff.. I might jump in.

I had the same reservation with regards to the shipping, however, even with shipping I saved a lot of money over buying the stuff from a UK vendor with FREE shipping.....

How could I resists.

Forgive my ignorance of the specifics, but, if they had a deal on the big Alligator things, I'd be all over this!

Delephont wrote:I only hope the inside of the mag is as good.

No Quarter is a great mag. It's everything WD used to be: Batreps between good players, tactics articles that aren't the obvious basics, conversion and painting articles, contests, rules for upcoming releases(and this month's has their equivalent of Apoc), fan letters and pictures of 'Jacks/'Beasts around town, and a little "how would you win this in x turns" challenge. Used to even have IK RPG rules/scenarios.

Alpharius wrote:Forgive my ignorance of the specifics, but, if they had a deal on the big Alligator things, I'd be all over this!

After doing a bit of poking around I feel the same. The Merc armies (steampunk pirate force!) for WM is also missing an option and would be my first choice of WM army.

carmachu wrote:

-Loki- wrote:If I wasn't buying the bulk of a Vampire Counts army through Wayland before the end of the month deadline, I would jump on this deal, as I've always wanted to give Warmachine a go.

Unfortunately, I've wanted a Vampire Counts army for far longer and no one I know plays Warmachine.

Yu do have to the 20th of june.....

Really? Maelstroms site says the embargo kicks in on the 31st of May.

-Loki- wrote:

carmachu wrote:

-Loki- wrote:If I wasn't buying the bulk of a Vampire Counts army through Wayland before the end of the month deadline, I would jump on this deal, as I've always wanted to give Warmachine a go.

Unfortunately, I've wanted a Vampire Counts army for far longer and no one I know plays Warmachine.

Yu do have to the 20th of june.....

Really? Maelstroms site says the embargo kicks in on the 31st of May.

He's referring to the Privateer Press Deal.

Sasori wrote:

He's referring to the Privateer Press Deal.

Correct, considering this is the PP deal thread, not the no longer selling to southern hemispehere thread. He can buy his VC army before the end of the month, but still has till the 20th of june to get the PP deal if he still wants....

So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

Would getting grind be any good, ten jacks for 25$ bucks sounds pretty good, but could you use them for anything?

I'll be honest, an Everblight battlebox is tempting, but I don't think my finacee would be happy. Hordes will definitely be next when I've got both my Tyranids and Vampire Counts up and running though, I mostly need to just get my friends to play it.

Portaljacker wrote:So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

Same goes for the other models that are made like that. Looks like the Juggernaut, Crusader and Corrupter are like that.

I was just having a look at the sale, and explored the PP store in general while I was there...

THEY HAVE A PARTS SERVICE FOR CONVERSIONS ETC!!!

What is wrong with GW that they can't do what these guys are? Sales, looking after your customers, free postage, and a BITS SERVICE!

FETH YOU, GW...I think I've just found my new company to support!

Padre^.

Andrew1975 wrote:Would getting grind be any good, ten jacks for 25$ bucks sounds pretty good, but could you use them for anything?

They come with a shortage of right arms. If you also ordered the parts for the jacks you want along with the $25 dollar set, then you'd be golden. For example, I got an extra defender cannon and hammer arm and made one of the grind jacks into a defender.

The grind jacks are also made of board game plastic, so expect to spend a bit longer removing mould lines.

The three red small/runner jacks have no analogue in the warmachine game. A friend of mine made his into cygnar hunter jacks by buying parts from the PP store.

Platuan4th wrote:

Delephont wrote:I only hope the inside of the mag is as good.

No Quarter is a great mag. It's everything WD used to be: Batreps between good players, tactics articles that aren't the obvious basics, conversion and painting articles, contests, rules for upcoming releases(and this month's has their equivalent of Apoc), fan letters and pictures of 'Jacks/'Beasts around town, and a little "how would you win this in x turns" challenge. Used to even have IK RPG rules/scenarios.

I'll second this: No Quarter is definitely a fine mag, pricey (but only in the way that all magazines evoke sticker shock these days), and has loads of stuff that is worth the price.

Portaljacker wrote:So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

Considering you were paying for the templates anyhow, I'd say that's a good thing.

As someone that has bought the plastic battlegroups before (Crusader from menoth comes in their new "heavy warjack plastic kit") you only get the arms to make the jack described on the box (crusader only came with an open fist and inferno mace). I magnatized the arms of my jacks so I can swap out at later point levels

Laughing Man wrote:

Portaljacker wrote:So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

Considering you were paying for the templates anyhow, I'd say that's a good thing.

Wait what? What do you mean? You now need to buy the templates separate.

frozenwastes wrote:

Andrew1975 wrote:Would getting grind be any good, ten jacks for 25$ bucks sounds pretty good, but could you use them for anything?

They come with a shortage of right arms. If you also ordered the parts for the jacks you want along with the $25 dollar set, then you'd be golden. For example, I got an extra defender cannon and hammer arm and made one of the grind jacks into a defender.

The grind jacks are also made of board game plastic, so expect to spend a bit longer removing mould lines.

The three red small/runner jacks have no analogue in the warmachine game. A friend of mine made his into cygnar hunter jacks by buying parts from the PP store.

Yeah, I don't play with Nazi's and I don't play in tournaments so this sounds like it would be fine.

Argh!

My Searforge, alas, they cry!

Portaljacker wrote:

Laughing Man wrote:

Portaljacker wrote:So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

Considering you were paying for the templates anyhow, I'd say that's a good thing.

Wait what? What do you mean? You now need to buy the templates separate.

The reason we saw the price drop earlier is likely due to them removing templates from the lists of things you must buy before you get the book and tape. You can still get templates, it's just optional now (which is somewhat handy, as you can just photocopy them out of the core books if you feel like pinching pennies).


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Cryonicleech wrote:Argh!

My Searforge, alas, they cry!

{Insert comment about mercs not being a faction here}

Andrew1975 wrote:Would getting grind be any good, ten jacks for 25$ bucks sounds pretty good, but could you use them for anything?

The photos are not clear, but my guess is that there is a scale difference between the Warmachine Jacks and the Grind Jacks......maybe?

Not really. They're virtually identical chassis (although the Khador light is patently useless at the moment), but come with a dearth of usable weapons to go with them. Still, if you're particularly conversion happy (Yo.), it's a great deal.

Portaljacker wrote:So the templates are no longer a part of the deal. Also, curious, since the kits are plastic, the plastic Ironclad also makes a Defender and Cyclone. Does the ironclad in the box come with the parts as well? Would it be worth it to make one of those instead if it did?

The starter box jacks only come with the arms necessary to make what's on the box. It's certainly worth picking up a second heavy box (which comes with all the arms) and magnetizing both kits.
There's no particular reason that you couldn't convert the box Ironclad into a Defender (although you wouldn't have it's card unless you buy the faction deck, which I wouldn't recommend, unless you're planning to use a lot of models from other ranges).
Stryker, the Cygnar starter box caster, doesn't offer as much to the Defender as some of our other casters but he does have snipe and arcane shield, which can extend it's threat range and give it additional protection respectively, depending on what's necessary at the time.

lmao, this is so amazing. GW does everything in it's power to piss off all of it's customers, losing even more money and sales in the process, and what does PP do in response? They give out free rulebooks and free shipping on starter boxes!

One company out there knows what the hell they're doing, and it's sure as gak not GW.

Sidstyler wrote:lmao, this is so amazing. GW does everything in it's power to piss off all of it's customers, losing even more money and sales in the process, and what does PP do in response? They give out free rulebooks and free shipping on starter boxes!

One company out there knows what the hell they're doing, and it's sure as gak not GW.

In fairness to GW, they think they already have you by the balls, so there's no incentive for them to give you anything for free. PP on the hand wants you to come over to their side of the playing field, so they have everything to gain by offering these incentives to get you on board. Same thing with Corvus Belli, they are offering their Infinity rules as free downloads....lets hope it works for them!!

sourclams wrote:

Portaljacker wrote:Do the other armies in Warmachine have the equivalent of Cygnar's Journeyman Warcaster? You know, another unit that commands warjacks and give them focus? And in Hordes the same but for Warbeasts of course.

Nothing will duplicate the capabilities of the Journeyman Warcaster. Cygnar tends to have the most 'free focus' of all the factions between JWC, Stormnouns, and the ever-present Squire.

Cryx will come in second for focus generation as many of their jacks have the ability to generate focus/"souls" or their effects.

Menoth and Khador have almost nothing that helps with focus generation, although Menoth does have support units that grant powerful buffs to battle groups.

Hordes, however, has a lot more models that will impact Fury management. Legion, specifically the Shepherd or Forsaken, will closest match the Journeyman Warcaster for ability to manage a Warbeast independently of the warlock. Skorne has its Beast Masters which are capable of managing a warbeast, however they're more often used like a Menoth support unit, giving out a powerful buff.

I'd actually put the Protectorate on par or above Cryx as they have a lot of options that were pointed out below. Wracks give free focus, Hierophants reduce spell cost, Reclaimers take souls to put focus on Jacks, Choirs buff Jacks greatly, Vassals enable free attacks, and the High Reclaimer/Testament get souls as well. The Protectorate has a TON of ways to get free focus. And that's not counting all the synergy buffs and solos that buff their troops to free up focus.

Khador is pretty short on the focus generating, I'll agree there.

Picked up the Hordes deal with the Circle box, looking forward to getting that package!

Heads up to folks getting the SKORNE Battlebox

Get some putty. Greenstuff, milliput whatever.

trust me on this.

Theyre not badly cast. Just hollow and youll thank me later.

Just a heads up for UK gamers wanting to get into Warmachine.

Arcane Miniatures has a similar deal on at the moment, with Battlegroups, Soft Cover Rule book (MKII) bu rather than the counters and the free tape measure, they're throwing in the Army book for the chosen faction

Linky: http://www.arcaneminiatures.co.uk/warmachine-starter-offers.asp

I think it offers just over a 10GBP saving, but, it also comes with free shipping.

Delephont wrote:Just a heads up for UK gamers wanting to get into Warmachine.

Arcane Miniatures has a similar deal on at the moment, with Battlegroups, Soft Cover Rule book (MKII) bu rather than the counters and the free tape measure, they're throwing in the Army book for the chosen faction

Linky: http://www.arcaneminiatures.co.uk/warmachine-starter-offers.asp

I think it offers just over a 10GBP saving, but, it also comes with free shipping.

Man, you UK guys always get the best deals!

Ah bugger, I've already bought a starter pack from PP and some other stuff from wayland. Oh well....

infinite_array wrote:
Man, you UK guys always get the best deals!

To be honest, including the shipping costs from PP to the UK, the deal from Arcane is not really any better or worse......the only difference is, you get the Army Faction book.....which, might be more useful then the tape measure and the markers.

I haven't done the math to see what's what, but I do believe that cost wise they're both on par-ish.

Also, I don't believe there is a deadline on the Arcane deal....so those in the UK waiting for payday etc, this might be a good alternative to the PP direct deal.

....and no, I don't work for Arcane Miniatures

Delephont wrote:To be honest, including the shipping costs from PP to the UK, the deal from Arcane is not really any better or worse......the only difference is, you get the Army Faction book.....which, might be more useful then the tape measure and the markers.

It might, depending on the army you play. Some forces with lots of abilities and marker placement will end up with the Markers eventually(whether they're the official or the GF9 ones is personal preference).

Sorry if it's been covered, but I really want to get in on this deal, but I have no clue where to begin! Where can I find a rundown of the factions? Are these starter boxes all I need to play or do I need more?

nectarprime wrote:Sorry if it's been covered, but I really want to get in on this deal, but I have no clue where to begin! Where can I find a rundown of the factions? Are these starter boxes all I need to play or do I need more?

http://battlecollege.wikispaces.com/

Offers good rundowns on the factions and each unit.

The battleboxes are a good place to start(most are 11 pt forces, a few are a little more and the Trolls are the smallest at 10) and battlebox games are good for learning the basics of the game before adding in units and solos.

That said, the best place to start, as with any game, is select the faction that you like the looks and/or play style of the most.

I would jump over to warmachine/hordes in a heart beat, problem is, nobody near me plays warmachine/hordes and nobody wants to start playing either. Meh

nectarprime wrote:Sorry if it's been covered, but I really want to get in on this deal, but I have no clue where to begin! Where can I find a rundown of the factions? Are these starter boxes all I need to play or do I need more?

There are a nice set of articles on this very website done mostly by malfred. Link.

Thanatos73 wrote:Khador is pretty short on the focus generating, I'll agree there.

It's not the size of your focus stack that matters. It's how you use it!

No more tape measure, 3 dice instead?! Wtf, better be some amazing fething dice.

Eh, probably worth about as much. I mean, you wouldn't pay more than a buck or so for a tape, would you?

Has anyone who ordered on Monday before they swapped the deal around gotten their orders yet?

I'm guessing the response was better than they thought and they ran out of tape measures. I don't think people were demanding dice, I think the "overwhelming demand" was for the starter sets.

Menoth seems the like the coolest faction to me, I love their Jacks, and the Infantry in "Bastion" Armor. Pretty cool!

No dice anymore, now the deal is only the box, tokens and book. WTF?

NO MOAR TAPE MEASURE?!?!?!11

OR DICE !?!?!? ?!?!11111


Hmmm, I will look into this.

I would even wait longer for my order if it meant I could get the tape measure and templates, but it would have to be confirmed for sure.

I wonder if that's a sign of just how popular this deal is turning out to be.

It is since they have this warning at the top of their store: "Due to an overwhelming demand current store orders will be processed as soon as possible."

I ordered on the 24th and just got the email that my order shipped last night. Guess we'll see what comes in the box when it gets here. UPS is saying it'll be here by next tuesday.

I ordered mine on the 25th and still no word on shipping. Hopefully soon. At the time the deal still had the tape measure and templates, so, we will see...

If they figured out they can't economically lower the price and have cleared out all their tape measure and dice overstock, I guess they're a bit stuck.

It's still a pretty reasonable deal. Even without a tape measure, dice or whatever else, it's still $7 less than getting the same stuff at miniaturemarket.com (an excellent online shop for warmachine stuff, BTW).

Damn, if they only had a starter set for Minion boars, I would be all over this!

Guess that bits order I placed will be a while in getting to me then. Harbinger needs her chains! And I also need those Mk II cards I ordered for old units finally.

Edit: and ironically enough, they came in the mail not ten minutes after I posted that!

Shellfishguy wrote:I ordered on the 24th and just got the email that my order shipped last night. Guess we'll see what comes in the box when it gets here. UPS is saying it'll be here by next tuesday.

I ordered mine on the 23 and still no shipping notice :/

Enslaviour wrote:

Shellfishguy wrote:I ordered on the 24th and just got the email that my order shipped last night. Guess we'll see what comes in the box when it gets here. UPS is saying it'll be here by next tuesday.

I ordered mine on the 23 and still no shipping notice :/

Same. It says mine is 'On Hold'--even though I checked and they've already been paid.

Kanluwen wrote:

Enslaviour wrote:

Shellfishguy wrote:I ordered on the 24th and just got the email that my order shipped last night. Guess we'll see what comes in the box when it gets here. UPS is saying it'll be here by next tuesday.

I ordered mine on the 23 and still no shipping notice :/

Same. It says mine is 'On Hold'--even though I checked and they've already been paid.

What army did you order? I ordered Khador, I wonder if there was a huge demand for them right away.

While it sucks that they ran out of tape and dice - those products are worth like what, $3 tops? That can be that big an incentive to buy anyway.

It's also a good sign of just how popular the deal has been. Good for PP.

Enslaviour wrote:

Kanluwen wrote:

Enslaviour wrote:

Shellfishguy wrote:I ordered on the 24th and just got the email that my order shipped last night. Guess we'll see what comes in the box when it gets here. UPS is saying it'll be here by next tuesday.

I ordered mine on the 23 and still no shipping notice :/

Same. It says mine is 'On Hold'--even though I checked and they've already been paid.

What army did you order? I ordered Khador, I wonder if there was a huge demand for them right away.

Cygnar.

Schmapdi wrote:While it sucks that they ran out of tape and dice - those products are worth like what, $3 tops? That can be that big an incentive to buy anyway.

It's also a good sign of just how popular the deal has been. Good for PP.

Yes, but that's not the issue for some of us. Some of us ordered on Monday when the templates, etc were still involved. I can't speak for Enslaviour, but I got charged the full $74.99 on my order at 10:23 AM.
They dropped the price and templates not long after, and my order has been 'On Hold' since then. I've called them(no answer, triple checked the # to ensure it was the right one and got nothin'), and my email sent on Tuesday inquiring as to why it is 'On Hold' when they've been paid has yet to be answered. I even checked my spam filters, adding their CS email to ensure it didn't get caught.

It's kinda clear now that they didn't think it through when they timed it the way they did. Not a great start in my eyes.

I was able to get in when the deal was $74.99 as well. I have not contacted them yet but I will start bugging them soon. I did however end up ordering several other pieces for the force I am planning on making so I have something to paint/ work on for now until this order gets fulfilled. Clearly they were not expecting this type of demand for the deal if they are getting a bigger and bigger lag time until delivery, I will be interested to see if they make a statement on it in the near future.

I'm not upset or anything, I have plenty to work on.

It just does not impress me that I have received no contact.

I ordered the Cryx Starter set, and my order detail says it's been shipped! I only paid $61.99 for it though (?)

I think their timing was off on this deal. If it was a grab at unhappy GW players, it worked, but they were already having problems keeping up with demand and this just added to it. Plus they have a new expansion coming out in two weeks on top of the crazy year of updating all of Warmachine and Hordes. I love PP, but adding this on top of the growing pains the company is going through right now just seems like a bad idea. I hope they get it sorted out soon though, as they are q great company and WM/H is a great system.

Hmm they've not even taken payment for my order yet and I placed it on the 24th. If this takes much longer I'll be tempted to cancel and just buy the same stuff locally despite the increased price.

I was surprised to find my PP box on my door step last night despite not changing status on the site. FYI, so it may already be shipped, and not showing shipped.

Question. How can i see whats in a starter bundle?

I'm not sure it's listed anywhere (contents), but if you have a specific few you're looking at, you can ask and the communitty would be willing to tell you, I'm sure.

Perkustin wrote:Question. How can i see whats in a starter bundle?

It is what comes in the battle box, so the starter set I received came with the battle box for khador, the khador tokens, rule book and tape measure.

Thats a shame as i really like some of the Legion of Everblight models but their battle box is pretty underwhelming. 'Fraid privateer press aint getting my money yet.
Thanks for the help

Following my post yesterday I sent an e-mail to PP, they responded last night. My order is winging it's way over the pond as I type.

Got my box through the post on the 1st June (ordered it on the 23rd May) which isn't too bad for overseas shipping only took 8 days Was a great purchase too got an everblight box all metal miniatures with great detail and very little cleaning needed think i cut of a total of about 4 vent worms in the whole box and only had to scrape a couple of mould lines ^^

Just looking forward to getting them painted now!

Oh and yeah the shipping notifier is aweful, had mine marked as 'in progess' for 7 days and then changed to 'shipped' on the 8th day when it was sitting on my doorstep >.>

As of this point, order's still "On Hold" and I've yet to hear back from them either through phone, Twitter, or email.

Not impressed.

Something I wanted to point out to players from MK 1, wanting to transition into mk 2 but not wanting another battle box. There are plastic jacks in the Warmachine boxes, and many of the new character jacks just use the plastic jacks as a base for these new models. In the case of some figures 'like Torch for Khador', you'd need to hit Ebay to get a particular arm, but for most of these 'This works best for Khador BTW cause we only have heavy jacks', you can use the plastics in the box to build figures which will come out in the near future. Just thought I'd throw that out there.

And if you get the cygnar box, please, step on, bite in half, melt in the oven, feed to a neighborhood vagrant, your stryker figure. And go buy a real caster like Darrius, siege, or Nemo.

CunningB wrote:Got my box through the post on the 1st June (ordered it on the 23rd May) which isn't too bad for overseas shipping only took 8 days Was a great purchase too got an everblight box all metal miniatures with great detail and very little cleaning needed think i cut of a total of about 4 vent worms in the whole box and only had to scrape a couple of mould lines ^^

Just looking forward to getting them painted now!

Oh and yeah the shipping notifier is aweful, had mine marked as 'in progess' for 7 days and then changed to 'shipped' on the 8th day when it was sitting on my doorstep >.>

Vent worms? Also, I've heard the Carnivean requires a bunch of green stuff work to fill in big gaps. Is that true? What other models are like that in any army? I've never used green stuff yet.

The Carnivean is honestly pretty simple to assemble, and doesn't really have any gaps. Big ol' join line in one spot that could use smoothing with GS, but no gaps, per se.

Now, the Skorne battle box...

Darius is a real caster in mk2??

Naa he's not that bad, but neither is stryker really. He has snipe, arcane shield, and blur all on one caster. Stryker's only real problem is hes bland.

I've also been curious about getting one starter from each game. Hordes will be Legion, and I'm still not sure on the Warmachine one, I keep waffling between Cygnar, Menoth and Cryx. Some I like the playstyle and some I like the look of/fluff more. But anyway, the waffling is for another thread. The point is how fair will fights between a starter from one game against the starter from another? The distinct lack of range most of the Hordes starters means they'll be worse for wear when they arrive in battle. Not sure what else, or am I just crazy?

The Carnivaen breaths fire. Lylyth is awesome with her bow. You'll be fine in range. Troll Impalers are disgusting good when chucking their spears around-- and Madrak throws his axe. Skorne doesn't have any ranged in it's warpack, but those cyclops guys can close pretty fast with their reach weapons. For Circle, the dogs can do a sonic attack against other living models and Kaya makes beasts super maneuverable.

Range may seem really strong, but when you need to take an objective or kill a heavy beast in a single turn, it's going to take melee and a lot of focus/fury.

Ordered two starters today: Menoth and Legion. Can't wait for them to get here.

Portaljacker wrote:Ordered two starters today: Menoth and Legion. Can't wait for them to get here.

You might be waiting for awhile. I've yet to see mine or even get contacted back by Privateer Press when I inquired as to why my order is listed as 'On Hold' even though they got paid on the day the deal went live.

Kanluwen wrote:

Portaljacker wrote:Ordered two starters today: Menoth and Legion. Can't wait for them to get here.

You might be waiting for awhile. I've yet to see mine or even get contacted back by Privateer Press when I inquired as to why my order is listed as 'On Hold' even though they got paid on the day the deal went live.

As a matter of curiousity, has anyone else had similar communication issues?

Kanluwen wrote:

Portaljacker wrote:Ordered two starters today: Menoth and Legion. Can't wait for them to get here.

You might be waiting for awhile. I've yet to see mine or even get contacted back by Privateer Press when I inquired as to why my order is listed as 'On Hold' even though they got paid on the day the deal went live.

That's depressing. I ordered the Circle starter set.

Ordered my Legion starter bundle on 5/25, hasn't shipped but it also hasn't been charged to my card yet...

I suspect they’re swamped with orders. Those who’ve received their orders already probably placed them at the very start of the deal. The increased popularity of PP in recent times (due to increased unpopularity in GW ) has left PP with issues regarding stock availability.

Personally I’m not surprised or worried. I placed my order knowing full well that my order would not be processed super quick. I’ve got other stuff to keep me busy. Most online retailers I deal with take 2-4 weeks for my order to arrive at my door step anyway >_>.

candy.man wrote:I suspect they’re swamped with orders. Those who’ve received their orders already probably placed them at the very start of the deal. The increased popularity of PP in recent times (due to increased unpopularity in GW ) has left PP with issues regarding stock availability.

I ordered 9 minutes after the deal was posted here. They charged my credit card and received their payment before 11am their time(I made sure to confirm it with my bank, yes. They charged at 10:42 AM with the order being placed at 10:31AM their time. The charge was approved and paid at 10:42).

It didn't appear on the the order history until two hours later, and was listed as 'In Progress'. Then on Tuesday, when they altered up the deal and dropped the price--it was listed as 'On Hold'.
I called them to inquire as to what the issue was, and I still have got no answer to the voicemail I left on that Tuesday(May 24th).
The next day (Wednesday the 25th), I sent them an email and a direct message on Twitter to ask as to what the issue here.

No answer, at all.

Personally I’m not surprised or worried. I placed my order knowing full well that my order would not be processed super quick. I’ve got other stuff to keep me busy. Most online retailers I deal with take 2-4 weeks for my order to arrive at my door step anyway >_>.

I have no qualms with them being swamped with orders or not getting my stuff. All I want is some kind of answer as to why my order is listed as 'On Hold' despite the fact that they've already been paid and it's been two weeks as of tomorrow.

See my problem here? If this were some garage based company, this kind of lack of reply would not be acceptable and would be grounds for someone to file a complaint with the Better Business Bureau.

If this were Forge World, it would be unacceptable. If this were GW, Corvus Belli, or anyone else--it would be unacceptable.

@Kanluwen
My post was not directed at you so no need to post so sternly. I was just posting from my personal experience. I’m not a rep from PP or a Press Ganger so I can’t really comment on what’s happening with your order.

I can personally sympathise with you but as with every retailer, everyone’s experience may differ. For what it’s worth, I’ve been waiting 2 weeks as well.

Wasn't really meant to be a 'stern' post.

Just disapproving. This is the same kind of shenanigans I went through when Privateer Press was in its infancy. You'd think they could get their crap together if they're going to do a big huge anniversary sale.

For what its worth I agree. Someone made an excellent post earlier in this thread, stating that the anniversary sale was bad timing for PP. With the company gearing up for a new expansion in a few weeks and the current supply issues due to the increased popularity over the past year, further increasing demand via the anniversary sale is like playing with fire. Hind sight would state that they should have waited until after the release of the new expansion.

I’ll remain optimistic with my order as decent amount of people have already posted with their orders received. I suspect that PP is probably experiencing stock issues with certain factions and thus have to back order more from the supplier in order to fulfil anniversary sale orders.

candy.man wrote:For what its worth I agree. Someone made an excellent post earlier in this thread, stating that the anniversary sale was bad timing for PP. With the company gearing up for a new expansion in a few weeks and the current supply issues due to the increased popularity over the past year, further increasing demand via the anniversary sale is like playing with fire. Hind sight would state that they should have waited until after the release of the new expansion.

I’ll remain optimistic with my order as decent amount of people have already posted with their orders received. I suspect that PP is probably experiencing stock issues with certain factions and thus have to back order more from the supplier in order to fulfill anniversary sale orders.

It's not even that case, imo.

The anniversary sale, by itself, probably would have been manageable. But it almost feels like they pounced on the opportunity to do it right when GW was getting the snot kicked out of them by the community in general.

That's all a perfect storm of "Ooops..." and hindsight though.

Kanluwen wrote:Wasn't really meant to be a 'stern' post.

Just disapproving. This is the same kind of shenanigans I went through when Privateer Press was in its infancy. You'd think they could get their crap together if they're going to do a big huge anniversary sale.

I'm still waiting for mine as well, and I feel for ya. Though I have to say that, in the past, PP has been amazing for me in terms of customer service, and I'm sorry to hear it's lacking for you in this situation. I not only got a replacement part for a broken Koldun Lord piece in record time, but a Customer Service rep named Adam went above and beyond the call of duty when I had waited almost two months for my first issue of No Quarter to arrive in the mail (I subscribed a few weeks before a new issue was available). He got back to me in one day, re-verified my address, apologized for the inconvenience and then told me that he not only would be sending out another issue but that he was going to personally make sure each issue got mailed out to me. I haven't missed one since. Being swamped doesn't excuse not replying to a paying customer, but this is the first I've heard of their customer service being lacking.

To add further, it’s not just PP that are being swamped but online miniature retailers in general. GW’s embargo, price increase and Failcast caused a dramatic amount of panic buying and as a result, the 2 other online retailers that I placed orders with have yet to arrive either. I’d say, delivery times are going to be **** no matter where you buy!

PP are admitted penny pinchers when it comes to hiring staff. They've been having problems filling orders for the last six months, at least. It's not surprising that their big "sale" has bogged them down. I wouldn't expect the stuff any time soon, and this is part of the reason I no longer purchase PP items anymore.

candy.man wrote:To add further, it’s not just PP that are being swamped but online miniature retailers in general. GW’s embargo, price increase and Failcast caused a dramatic amount of panic buying and as a result, the 2 other online retailers that I placed orders with have yet to arrive either. I’d say, delivery times are going to be **** no matter where you buy!

All honesty?

Delivery times I could care less about. But:
I placed an order for a Crassus from Forge World last Sunday. It's coming via normal shipping and coming from the UK. It shipped, and I received a confirmation email that day that it shipped.
I ordered a Terminator Chaplain from GW some weeks ago--and they changed it from "Shipping Within 24 Hours" to "Despatching in 3 to 4 weeks" that day. I received an email later showing me when it was going to be coming back into stock(June 3rd).

What do you know, I got an email today saying that they got it back in stock and it's being shipped to my LGS. It'll be here on Thursday.

I placed an order from The Warstore on Sunday for plasticard, along with the "Dark Heresy" RPG main book. It shipped today, and will be here on Wednesday.


Seriously. All I want is an explanation. I don't care about free stuff or them 'making it right', and I really don't care if someone says that this is me "trying to make them look bad".

Two weeks without communication in any of 3 methods of contacting, all of which I filled out on their Profile Page, is unacceptable. That's old Forge World email shenanigans--except at least there you'd get an answer if you called.

Might I suggest registering for an account on their forums and posting a post in their Privateer Discussions forum saying that you're a new customer that ordered on their anniversary and that you're not happy with the lack of communication or explanation.

Squeaky wheel gets the grease.

Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

I’d recommend posting it in the thread below. The PP staff appear to respond to a lot of customer store queries posted in this thread.

http://privateerpressforums.com/showthread.php?7562-Online-Store-The-Update-Thread

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

Privateer is utterly swamped right now. I would not want to work in their production department given this amount of pressure.

I have some miniature parts I want to order from them, but I'm definitely waiting until after all this backlog is cleared up. When thewarstore.com has good stock levels and my local store gets their backordered models. Then I'll now it's all been caught up.

frozenwastes wrote:

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

I'm sorry, but where does calling their customer service line, emailing their customer service email address, and sending them a message on Twitter(which has yet to go answered, despite the fact that they clearly have been utilizing it, with an hour after I sent the message they posted 'customer testimony' of people in Australia who ordered from the anniversary sale's start date and already had their product equate to 'people choose an option that doesn't work in order to stand on principle'?

Privateer is utterly swamped right now. I would not want to work in their production department given this amount of pressure.

What the hell does their production department have to do with this?
Their production department isn't the one who charged my credit card, got paid, and now my order's 'On Hold'.

Their production department also isn't the one who can answer my question regarding my order, now are they?

I have some miniature parts I want to order from them, but I'm definitely waiting until after all this backlog is cleared up. When thewarstore.com has good stock levels and my local store gets their backordered models. Then I'll now it's all been caught up.

Yes, fat lot of good that does anyone who placed an order during their 'anniversary sale' yeah?


Automatically Appended Next Post:

candy.man wrote:I’d recommend posting it in the thread below. The PP staff appear to respond to a lot of customer store queries posted in this thread.

http://privateerpressforums.com/showthread.php?7562-Online-Store-The-Update-Thread

As a sidenote, I just did this. It's under my name here in fact.

I'm in the same position....and this is my first foray into PP territory.

Recently Corvus Belli had their Infinity week, and I also took advantage of that, they had GREAT communication and even though they got swamped, I got my stuff is reasonable time.

I've heard nothing from PP, however, my product has apparently shipped. Ok, it's shipping from the States to the UK, so I'll wait before I fling dirt their way....but just to give you guys some perspective, at the same time as ordering from PP, I also ordered from Razorsedge in the US, and it arrived in just over week......hmm

Kanluwen wrote:

frozenwastes wrote:

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

I'm sorry, but where does calling their customer service line, emailing their customer service email address, and sending them a message on Twitter(which has yet to go answered, despite the fact that they clearly have been utilizing it, with an hour after I sent the message they posted 'customer testimony' of people in Australia who ordered from the anniversary sale's start date and already had their product equate to 'people choose an option that doesn't work in order to stand on principle'?

Yep. They've dropped the ball.

And it's been suggested that you contact them using yet another avenue that just might work.

You shouldn't have to contact them any further. But if you latch onto "I shouldn't have to" and do nothing, then you're leaving an option unexplored. The squeaky wheel gets the grease. So ****ing squeak.

And if you don't want to, call your credit card company and contest the transaction for non delivery.

When companies are swamped, they often have things fall through the cracks. So stay on them or contest the charges. Saying "I shouldn't have to" an doing neither out of principle is likely not going to do anything to help.

frozenwastes wrote:

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

That has to be the dumbest comment I have read this year. He contacts CS three different ways and he is standing on principle??? - dang, the length people go to avoid blaming PP is more extreme than people defend GW.

I, like many people I am sure, do not mind delays. That happens and I can be very accommodating. Sucky communication in any form is unforgivable in this daya nd age.

Delephont wrote:I'm in the same position....and this is my first foray into PP territory.

Recently Corvus Belli had their Infinity week, and I also took advantage of that, they had GREAT communication and even though they got swamped, I got my stuff is reasonable time.

I've heard nothing from PP, however, my product has apparently shipped. Ok, it's shipping from the States to the UK, so I'll wait before I fling dirt their way....but just to give you guys some perspective, at the same time as ordering from PP, I also ordered from Razorsedge in the US, and it arrived in just over week......hmm

PP's communication and customer service for direct orders sucks. They've always been about retail stores selling their products and aren't wonderful at getting things out the door in a timely fashion. And that was before they put up an anniversary sale right in the middle of a GW ****storm and got swamped with orders.

In short, they dropped the ball by opening themselves up to massive amounts of orders when they already have trouble getting out a small amount of orders.

Everyone who's having delays and problems should use every avenue available to keep on Privateer to make sure everything goes well and in a timely fashion.

They don't have a call centre type set up with people ready to take your calls or emails and fix things. They have a small volume online store that is mostly for bits/parts and some t-shirts. Knowing that doesn't help you now, but it's the reality of the situation.


Automatically Appended Next Post:

fullheadofhair wrote:

frozenwastes wrote:

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

That has to be the dumbest comment I have read this year. He contacts CS three different ways and he is standing on principle??? - dang, the length people go to avoid blaming PP is more extreme than people defend GW.

I, like many people I am sure, do not mind delays. That happens and I can be very accommodating. Sucky communication in any form is unforgivable in this daya nd age.

Look at what I'm actually saying:

"I've tried XYZ and no answer."
"Have you tried A"?
"I shouldn't have to!"

That response does nothing to help things if you're having problems.

If you've reached the point of "I shouldn't have to" then call your credit card company and reverse the charges.

PP's communication and customer service sucks because they're not primarily a direct seller.

So either keep on them or cancel your order.

I guess I'm just a realist. PP's direct order customer service is pure crap. Either work through it, cancel orders, or don't order directly from them. And when you work through it, expect to have to do way more than you should.

I only ever buy PP stuff that is confirmed to be in stock from either a local retailer or an online seller that has real time stock tracking. I never do special orders or back orders any more. And while I do want to make a parts order directly with them, I'm going to wait until after they catch up with their back log and then I'm going to stay on them like crazy until I have the product in my hands.

I'm not some PP fanboy telling you to suck it up and not get pissed of about their crap direct order customer service. I'm saying expect it and deal with it mercilessly. And the moment you decide "I shouldn't have to" it's time to cancel the order, reverse the charges on your credit card and get the **** out. Otherwise, post on that thread on their site and don't stop PMing PPS_Alex until you get what you want.

Standing on principle because you shouldn't have to do more is nice and all, but it's not going to get the job done.

frozenwastes wrote:

Delephont wrote:I'm in the same position....and this is my first foray into PP territory.

Recently Corvus Belli had their Infinity week, and I also took advantage of that, they had GREAT communication and even though they got swamped, I got my stuff is reasonable time.

I've heard nothing from PP, however, my product has apparently shipped. Ok, it's shipping from the States to the UK, so I'll wait before I fling dirt their way....but just to give you guys some perspective, at the same time as ordering from PP, I also ordered from Razorsedge in the US, and it arrived in just over week......hmm

PP's communication and customer service for direct orders sucks. They've always been about retail stores selling their products and aren't wonderful at getting things out the door in a timely fashion. And that was before they put up an anniversary sale right in the middle of a GW ****storm and got swamped with orders.

In short, they dropped the ball by opening themselves up to massive amounts of orders when they already have trouble getting out a small amount of orders.

Everyone who's having delays and problems should use every avenue available to keep on Privateer to make sure everything goes well and in a timely fashion.

They don't have a call centre type set up with people ready to take your calls or emails and fix things. They have a small volume online store that is mostly for bits/parts and some t-shirts. Knowing that doesn't help you now, but it's the reality of the situation.

You're exactly right that it doesn't help us now. It would have been nice if someone had posted that before they, you know, announced a sale in their online shop.

fullheadofhair wrote:

frozenwastes wrote:

Kanluwen wrote:Yeah, because I should have to post on their forum after calling their customer service line, leaving them a direct message on Twitter(where they've been following me for quite awhile now), and an email?

Nah. The balls in their court right now, and any post on their forums can get swept away. Here--it can't.

(Pssst. This is a joke. I'm going to be posting it there soon-ish).

LOL! I was half expecting exactly that kind of reply. It's funny when people choose an option that doesn't work in order to stand on principle rather than doing something that probably will work because they "shouldn't have to."

That has to be the dumbest comment I have read this year. He contacts CS three different ways and he is standing on principle??? - dang, the length people go to avoid blaming PP is more extreme than people defend GW.

I, like many people I am sure, do not mind delays. That happens and I can be very accommodating. Sucky communication in any form is unforgivable in this daya nd age.

Look at what I'm actually saying:

"I've tried XYZ and no answer."
"Have you tried A"?
"I shouldn't have to!"

I have to wonder just how much of my post you actually read. You know that part in parentheses?

Yeah...there's a reason I registered and posted on their site today(under this very same screenname).
One PPS_Alex put out a message for me to contact him, and it's been done.

Irrelevant of "Have you tried A"--three methods of communication with no answer isn't really acceptable. If someone had said this was GW not responding to them in 3 different mediums of communication, there would be calls for blood.

That response does nothing to help things if you're having problems.

If you've reached the point of "I shouldn't have to" then call your credit card company and reverse the charges.
So either keep on them or cancel your order.

Why? I'm not interested in starting a big whole mess with my CC company. The only reason I ordered from Privateer Press for this deal is it's a good time, and I figured a good deal like this is the perfect time to start.

PP's communication and customer service sucks because they're not primarily a direct seller.

Then maybe, just maybe, they shouldn't have done a deal where direct sales were involved?

But hey. I'm not a bizwiz.

I guess I'm just a realist.

I'll have to use this line next time someone says that Forge World is taking awhile to answer their emails.

Guys, fighting amongst ourselves isn't going to solve this. We know the situation, it is what it is.

We each have a way to reclaim our funds should things not work out....in my case, for all I know the package could turn up tomorrow.

@ Kanluwen

You're right, if this had been GW there most likely would have been some serious bloodletting....there's probably a lesson in here for some of us to consider in the future.

As I said in my post, this is my first time ordering from them, and considering how much I have "forgiven" GW in the past, the least I can do with PP is give them a couple more weeks.

If anyone finds out what's going on, facts, then maybe they can post on here.

Delephont wrote:
@ Kanluwen

You're right, if this had been GW there most likely would have been some serious bloodletting....there's probably a lesson in here for some of us to consider in the future.

As I said in my post, this is my first time ordering from them, and considering how much I have "forgiven" GW in the past, the least I can do with PP is give them a couple more weeks.

If anyone finds out what's going on, facts, then maybe they can post on here.

Honestly, if it were a case of I had gotten a shipping email and it took awhile to get here--that's forgivable.

But this is a case of, I know the payment was made. It was made not long after the order was made in fact. There was the order confirmation, then the order got put 'On Hold' the day after the payment was made.

Then absolute radio silence from them...until I registered and aired it out on their forums.

That is what irked me to the point of complaining here.

I don't think this is really a case of Privateer Press dropping the ball so much as being crushed underneath the ball.

But I find it strange that all of this trouble is outrageous enough to complain about it repeatedly online, but not enough to cancel the order/contact your credit card company and get the charge reversed.

What is the standard for outrage these days?

solkan wrote:I don't think this is really a case of Privateer Press dropping the ball so much as being crushed underneath the ball.

But I find it strange that all of this trouble is outrageous enough to complain about it repeatedly online, but not enough to cancel the order/contact your credit card company and get the charge reversed.

Again: I'm not 'outraged'. I'm irked by the lack of communication, from a company that according to many individuals is supposed to be 'great at communication'.

See my issue here? I want to like Privateer Press. The only reason I'm complaining about it here is because, frankly, many people are going to be taking advantage of this sale.

I consider it a kind of heads up. If FW were to be doing the same thing, I'd be posting a notice here. If Corvus Belli were or FFG were--same thing.

I'm going to have to agree with the complainers here. I have an infinite amount of patience so long as I know something is getting done. What bothers me to no end is total silence.

I have personally experienced communication silence from PP in the recent past. Once I had their attention customer service was fantastic but prior to that I was getting extremely frustrated. In this internet age, having customer's emails discarded/left unanswered for any reason (the reason being given to me was an overzealous spam filter) is pretty unacceptable. It's not like I was expecting instantenous replies but I politely waited a week before firing off a second round of emails, before waiting another week only to find out that my emails were not even getting through their system. That is not cool, especially since the email in question was the one I used to make purchases on their online store. Furthermore, the contact form on their main site also seems to lead to nowhere.

Things turned up for me when I posted on their forums. A second instance was resolved when I phoned in and spoke directly to their customer service guy.

This coupled with their web shop shipping calculator problems, suggests that they really need to overhaul all of their website/network related infrastructure and make it compatible with the expectations of the 21st century .

I'm still willing to forgive PP because I like certain aspects of the company and their IP; however, my first experiences with them were definitely soured by my difficulties in getting in touch with them. It really makes a terrible first impression to new customers, especially those expecting an order placed directly with the company to be more straight forward than one place with an Internet reseller/FLGS.

My order arrived today. I had placed mine when the offer was still the tape measure, but I received the three PP dice instead. They included an apology letter explaining the change and a MkII card of my circle warlock initialed by David Carl and Doug Seacat. kinda neat.

Some of us waited for months to receive FW items, PP is late for like... 1-2 weeks at most so far and we are complaining about bad customer service?

If only the same courtesy or even logic can be extended to other companies....

I received an email today to say that my order has been shipped. It’ll probably be a week or two before it arrives at my doorstep but all in all, good to see that my order is progressing smoothly.

Now if only the orders I placed with other companies would do the same…

LunaHound wrote:Some of us waited for months to receive FW items, PP is late for like... 1-2 weeks at most so far and we are complaining about bad customer service?

If only the same courtesy or even logic can be extended to other companies....

Read the posts before posting, Luna.

It's not the receipt of items that's the issue.

It's the lack of communication regarding the orders that is the issue. 3 mediums of communication and no answer=unacceptable. Posting on their forums and raising a stink there should not be the only feasible way of getting a reply.

I’ll have to agree with Kan’s point, even if he has gotten a bit carried away with it. At the end of the day, if PP had responded to Kan’s initial email, we wouldn’t be having this discussion.

Kanluwen wrote:

LunaHound wrote:Some of us waited for months to receive FW items, PP is late for like... 1-2 weeks at most so far and we are complaining about bad customer service?

If only the same courtesy or even logic can be extended to other companies....

Read the posts before posting, Luna.

It's not the receipt of items that's the issue.

It's the lack of communication regarding the orders that is the issue. 3 mediums of communication and no answer=unacceptable. Posting on their forums and raising a stink there should not be the only feasible way of getting a reply.

Lack of communication? hmm no. come on even you cant be that naive or forgetful.
There are tons of us that dont even get a response after 1 whole month, some up to THREE months. ( yes and the Credit card is already charged as well )
And we know you stillllll love FW to death, am i right? Or is it because they are part of GW? i dunno :3

Now, before you reply with your usual same old same old , let me remind you , your personal experience of them been prompt doesnt extent to everyone.

Just have some patience for gods sake. Or else one can misinterpret you jumping on PP this month just for the chance to complain about them.

I'm curious how "joining the PP forums and raising a stink" is that horribly different from "calling internationally during English business hours" in terms of outer limits for customer service.

candy.man wrote:I’ll have to agree with Kan’s point, even if he has gotten a bit carried away with it. At the end of the day, if PP had responded to Kan’s initial email, we wouldn’t be having this discussion.

Yeah. Like Sfunk37 said though: now that I raised a stink on their forums in one of the most traveled sections of their forums, all of a sudden I'm getting answers.

Apparently in 9 minutes, they sold out of the $74.99 deal. -9 minutes-.

Eh. We'll see what answer they end up coming up with.

Kanluwen wrote:

candy.man wrote:I’ll have to agree with Kan’s point, even if he has gotten a bit carried away with it. At the end of the day, if PP had responded to Kan’s initial email, we wouldn’t be having this discussion.

Yeah. Like Sfunk37 said though: now that I raised a stink on their forums in one of the most traveled sections of their forums, all of a sudden I'm getting answers.

Apparently in 9 minutes, they sold out of the $74.99 deal. -9 minutes-.

Eh. We'll see what answer they end up coming up with.

9 mins is a short time depending how much inventory they have at hand.

Do you know how many units they have available at the time the sale starts?

Because i dont :]

Kanluwen, what can I say other than PP sucks at direct stuff? They're excellent at communicating with their fan base about their games, but about direct orders and customer service, they're less than great.

I've had to submit missing parts complaints three or four times before I got any notice that they're actually sending a missing part out.

They've revamped their online store, fixed all their overcharging for shipping issues and announced it was all good. Then they offered this sale.

And they got a response big enough that they got swamped and under that pressure, they sucked again.

No one should have to use a fourth means of communicating with a company after they've already tried three ways. You shouldn't have to.

At that point, you either have to try a fourth or call off the order. It's either "enough is enough" or "I'm going to try one more thing."

I think having private messages on an internet forum being the only reliable way to get customer service is pure ****. That's no way to do customer contact.

Their frontdesk@privateerpress.com email address gets portioned out to so many different departments that it's easy for someone to get lost in the shuffle. And then they all just blame spam filters.

My apologies for not posting about Privateers lack of past success with direct orders. I thought they got it all worked out with their new system. Turns out when enough orders come in, they don't.

However, I feel that had I responded to this thread with a warning to people to watch out for bad communication and bad customer service, I'd have just been written off as a GW fanboy or something.

I play Privateer's game more than any other miniature game, but I'm not going to say the way they handle direct orders and missing parts in their kits is okay. It's not. Might I suggest that if you end up liking the game and want more, that you buy from stores (either local or online) that confirm to have what you want in stock and ready to ship out and avoid ordering directly from Privateer again. I'm only going to do it because I have an army that needs some parts to complete and I'm willing to chance it for one order after this current swamping levels out.

.

Didn't read the whole thread:

PP's reply by email has always been terrible as far as memory serves. Unfortunately, it has been on the decline as of late. About a year ago, email response had a turnaround of 24-48 hours... these days, it can from several days to a week. If you are in a bigger hurry than that, call their line.

My latest parts order from them turned out to be a rather confused affair. Their shipping calculator was broken, so shipping to Canada was not showing the right amount. I placed the order and then asked for confirmation that I'd be shipped USPS. A few days passed, so I called, and they said it had been dispatched already at the low shipping rate. I got an email a few days later confirming the shipping rate. Shortly after, I received the package, no missing parts, and charged ~$7USD for USPS.

I think that their staff are overloaded at the moment, as a few of my friends have had similar problems in the last few months. On average, shipping took about a week longer than usual - (total 2.5 weeks to Canada). Considering that they have a huge promotion on now, I can't see things improving in the short run.

If you have concerns, I highly recommend you call them. This is the best way to get results. In the past, I've had mispacked parts orders, and they've always fixed it for me. They may not be the fastest at fixing things, but they do get fixed eventually.

Kanluwen wrote:
Then maybe, just maybe, they shouldn't have done a deal where direct sales were involved?

I actually agree. I assumed with their new webstore software and all, all the kinks were worked out. Turns out they weren't.

I also actually don't like that they offered this sale but then didn't offer their independent retailers the ability to offer the same bundle at the same price. Privateer has always been about not competing directly with their independent retailers and yet, this sale happened.

Competing with their own independent dealers? First step to GW-ification?

I guess I'm just a realist.

I'll have to use this line next time someone says that Forge World is taking awhile to answer their emails.

Feel free to do so. Also remember to include the advice to never, ever stop fighting for what your ordered or that you can always cancel your credit card transaction for non-delivery.

If a company isn't delivering when they should, not answering your calls or emails, then it's time to be merciless and ruthless. PP, GW, Forgeworld, whomever.

frozenwastes wrote:
Their frontdesk@privateerpress.com email address gets portioned out to so many different departments that it's easy for someone to get lost in the shuffle. And then they all just blame spam filters.

How do you know that it gets portioned out to lots of departments, and that it's not just spam filters? I don't claim to have knowledge of PP's inner working, but it's my understanding that it's 1 to 2 guys that handle the frontdesk stuff, Adam and Alex. It's entirely possible that the emails do get caught in strict spam filters. I'm not claiming that PP has super-stellar customer service, because things to occasionally get lost in the shuffle, but I personally have never had problems getting missing parts replaced, and I always use the customer service form on their website.
They have a phone number that you can call, and it sounds like Kanluwen left a machine message rather than talking to a person. My question is, why didn't he call a second time and attempt to reach a live person? If I have to call a company for customer service, and I get a machine, I don't expect them to call me back - I do the calling back once or twice more.

Kanluwen wrote:

Irrelevant of "Have you tried A"--three methods of communication with no answer isn't really acceptable. If someone had said this was GW not responding to them in 3 different mediums of communication, there would be calls for blood.

Indeed for such a large and professional company I'd expect 2 methods of contact to be the maximum I'd have to use.
They are no starting company and are not run by only a small team, this is a multinational company we are talking about here, this is not the customer service they should have, they remind me of Bell Canada and that is bad.

I feel fairly happy that I decided to buy something than a Hordes starter set with all the trouble you seem to be going through.

Mr. Grey wrote:
How do you know that it gets portioned out to lots of departments, and that it's not just spam filters? I don't claim to have knowledge of PP's inner working, but it's my understanding that it's 1 to 2 guys that handle the frontdesk stuff, Adam and Alex. It's entirely possible that the emails do get caught in strict spam filters. I'm not claiming that PP has super-stellar customer service, because things to occasionally get lost in the shuffle, but I personally have never had problems getting missing parts replaced, and I always use the customer service form on their website.

You're probably right. I think Adam and Alex sift through it all and send it off to who needs to see it. In a high volume email environment, things get overlooked. It could well be that they do have aggressive spam filters. I'm saying there's something more going on than spam filters. I've had emails not responded to and even using this contact form has gone without response:

http://privateerpress.com/contact

So I guess PP's spam filters are filtering out their own website contact generated emails? If so, they need to fix that problem.

When I bought Orin Midwinter, it took three separate parts requests and a total of about 5 months for me to get the missing part. Other people get theirs in days. At a local store we pre-ordered the league kit for the league before last. We got it a week after the league ended. We generally don't run their official leagues and events anymore because of these issues.

Also, if a store gets stock in and notices something is missing a part, Privateer will NOT send them one. A customer has to be disappointed first rather than fixing a problem in advance.

Privateer is going through some growing pains. The sooner they get this all sorted out, the better.

My order has arrived now, so I'm happy.

Well not completely the lack of communication (until I badgered them for info) was disappointing and the PP tape measure is a cheap piece of tat but that was a freebie so I can't really compalin about that. Bit annoyed that I missed out on the templates so I'll have to grab them locally but that just means more money for a FLGS.

frozenwastes wrote:

Privateer is going through some growing pains. The sooner they get this all sorted out, the better.

Agreed with you on this 100%. They're an awesome company, but the last two years really have seen a massive growth in their player base, and as a company they're still working to get used to that reality. I love them to death, but even as a hardcore fan I can see that there are issues they need to work through.

I checked my order status on the PP Store website and saw a tracking number. Looks like UPS has it and it will get to me by the 14th. Good thing I checked before writing them an email asking where it was!

Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

frozenwastes wrote:
When I bought Orin Midwinter, it took three separate parts requests and a total of about 5 months for me to get the missing part. Other people get theirs in days. At a local store we pre-ordered the league kit for the league before last. We got it a week after the league ended. We generally don't run their official leagues and events anymore because of these issues.

Also, if a store gets stock in and notices something is missing a part, Privateer will NOT send them one. A customer has to be disappointed first rather than fixing a problem in advance.

Privateer is going through some growing pains. The sooner they get this all sorted out, the better.

Same frustrations I have with them. I spent 4 months getting a part for a hammerer one time, multiple emails. I made the mistake of fixing a customers problem by replacing a bad model and thinking I'd just request the part. They are a bit slow to help stores with missing parts vs. a customer. No clue why. If I have a bad part now in a model on the shelf, we have an employee ask for the replacement. Speeds things up some, but silly to have to do it that way.

League kits are always a pain to get on time to run leagues.

Currently the big problem is them being 3 months behind filling distributor orders. I go through 3 different distributors, calling in twice a week to each, to keep my store stocked with maybe 70% of their line. They just don't have the capacity to fill orders for some reason, but do things like this sale or selling direct at Gencon, which guarantee even more latelness of getting stuff out.

Hoping they get their act together soon. We're hosting more PP tournaments and leagues, have more players, and could sell more product, if we could actually get it.

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Thank you for turning on your 'Company Voice' here, Alex.

This man and his company are now under the Official Kan Seal of Protection. Mess with them at your own peril. *glare*

Ohh noze.. the demand for their product is exceeding their supply. This happens all the time and it doesn't keep people from buying the product.

Does it suck? Yes, it sucks.

They are trying to gain some market share from GW and offering a sale like this should do it. Even if it is 1% that will be a significant addition to their bottom line which should hopefully translate into more market share.

GW needs a serious competitior and stuff like this is a good thing for warhammer and 40k players.

frozenwastes wrote:
I also actually don't like that they offered this sale but then didn't offer their independent retailers the ability to offer the same bundle at the same price. Privateer has always been about not competing directly with their independent retailers and yet, this sale happened.

Competing with their own independent dealers? First step to GW-ification?

They have a long way to go to get there. More likely they saw the community was kinda pissy at GW and decided to strike while the iron was hot. And threw the deal together half-donkeyed.....no way to get it going for retailers.

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

This one post here by you is more than GW has ever spoken to it's customers in a decade.

Thanks.

BuFFo wrote:

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

This one post here by you is more than GW has ever spoken to it's customers in a decade.

Thanks.

Agreed. Communication is a good thing, even if it is to relay bad news. You will find most people are fairly even-handed, even if they are being told their product will be late, purely for the fact that they are being told. Its a lesson GW really would do well to heed, especially taken in the context of recent weeks.

carmachu wrote:

frozenwastes wrote:
I also actually don't like that they offered this sale but then didn't offer their independent retailers the ability to offer the same bundle at the same price. Privateer has always been about not competing directly with their independent retailers and yet, this sale happened.

Competing with their own independent dealers? First step to GW-ification?

They have a long way to go to get there. More likely they saw the community was kinda pissy at GW and decided to strike while the iron was hot. And threw the deal together half-donkeyed.....no way to get it going for retailers.

Just want to point out as well that although the independents may have missed out on this initial deal the new players coming into the system will most likely benefit them in the long run, i'm one of those gamers who had never really though of playing a PP game until the sale popped up and most likely my next buy will be a full price box from my FLGS!

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Posts like this convince me to drop my 40k spending and buy a Minions army. Welcome to Dakka and thanks for being in touch with the community.

Guys?!?! I think you do GW a massive injustice....they communicated the following:

+ Price increase
+ Change to FineCast
+ Shipping restrictions to Southern Hemisphere
+ A massive reduction in future communications

Let's get our facts straight before stating that GW doesn't communicate with its loyal customer base!

My set has arrived.....must admit, the plastic minis are rubbish. I bought the Cryx set, the Wraith Witch has really poor quality detailing, and mold lines like you won't believe. Compared to GW plastics, these are in the stone age.

In fact, I have to sadly report that these plastics are on par with Mantic Miniatures Elves....(erm, not good)

While this may not reflect on the game, I have to say, if I'm not impressed with a miniatures range I will seldom even bother trying the game out....unfortunately for me, this looks like another game I may have to pass on.....

Looks like Infinity is getting most of my cash, with whats left going to Anima Tactics...

AgeOfEgos wrote:

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Posts like this convince me to drop my 40k spending and buy a Minions army. Welcome to Dakka and thanks for being in touch with the community.

Concurred, open and honest interaction is a refreshing change and this post just put several ticks in boxes for me.

Expect my cash soon.

frozenwastes wrote:
I also actually don't like that they offered this sale but then didn't offer their independent retailers the ability to offer the same bundle at the same price. Privateer has always been about not competing directly with their independent retailers and yet, this sale happened.

Competing with their own independent dealers? First step to GW-ification?

As the owner of two FLGS, I'm not worried. Quite the opposite. By doing a sale on starter sets, along with things like the big give away at Adepticon, PP creates new Warmahordes gamers. I then get to sell them everything else for years.

This is like a 3rd grade teacher handing out free crack. I'm the dealer on the playground she's pointing them to.

Delephont wrote:In fact, I have to sadly report that these plastics are on par with Mantic Miniatures Elves....(erm, not good)

While this may not reflect on the game, I have to say, if I'm not impressed with a miniatures range I will seldom even bother trying the game out....unfortunately for me, this looks like another game I may have to pass on.....

Looks like Infinity is getting most of my cash, with whats left going to Anima Tactics...

@Delephont: I must echo the sentiment that the plastics are best described as being of uh... inconsistent quality. I have the plastic Khador, Menoth and Cygnar heavy warjack kits. The plastic is rubbery and more resistant to cutting than the GW plastics (which I think goes to the other extreme of being too soft). Removal of mould lines is a PITA to say the least.

Of the three, in my case, the Menite ones turned out great, without much mouldlines or cleanup needed. The Khador jack also had minimal cleanup needed, though each axe included with the kit was warped and needed the hot water treatment. The Cygnar warjack was a mess of mould lines. Fit is ok, without any glaring gaps that need filling. I don't own (but have seen) the plastic Kreoss and Deneghra, and they turned out ok, but considering how variable the QC on their plastics are - YMMV.

I hope this doesn't permanently turn you off the range, as most of the range is still metal (and of comparable quality to GW). However, whatever you decide. Happy modelling.

-edit- On an aside, on the new PP resins - I can happily report that the detail is great. The fit on the Arcantrik Force Generator is pretty good from what I've seen. The Gun Carriage has poor fit between the body and the undercarriage though and needs some work to fix.

Delephont wrote:
My set has arrived.....must admit, the plastic minis are rubbish. I bought the Cryx set, the Wraith Witch has really poor quality detailing, and mold lines like you won't believe. Compared to GW plastics, these are in the stone age.

In fact, I have to sadly report that these plastics are on par with Mantic Miniatures Elves....(erm, not good)

War Witch Deneghra is a bit on the not great side when it comes to her plastic sculpt. Her details aren't as deep as they should be and she ends up looking a bit blurry.

Have you cleaned/assembled/primed/painted the jacks yet? They turn out amazing.

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Hi Alex, glad to see some feedback from PP here on Dakka. I was always glad to see feedback from staffers on your forums and am glad to see some here too! It's great to see some input from staff and that our problems and concerns are acknowledged and at least you guys are trying to work them. I hope PP works through these growing pains soon and hope WM/H continues to thrive!

They arent answering the phones on the contact number, even when they leave an ext on the site. I got a couple missing parts to deal with. Guess I'll try email.

AgeOfEgos wrote:

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Posts like this convince me to drop my 40k spending and buy a Minions army. Welcome to Dakka and thanks for being in touch with the community.

Same here!

That and, of course, those freakin' awesome giant Alligator thingies!

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

I applaud you, good sir. Not only taking the time to address concerns on a non-company forum, but to admit a fault has occurred and steps are being taken to correct it. You have just earned a TON of goodwill.

I patiently await my order from you guys. Keep fighting the good fight.

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

Remember when I said that there were certain aspects of PP that I liked and it was for these reasons that I continue to purchase from them? Well this right here is what I was talking about. They may make mistakes but are willing to admit them and try and rectify them when they can. I'll keep on giving them the benefit of the doubt so long as I keep seeing stuff like this!

Alendrel wrote:Hi, I'm PPS_Alex. While I've been posting to Dakka purely as a private gamer, albeit one armed with professional knowledge, I do want to address what's been brought up here in my "company voice":

Those who are saying it shouldn't take three or four attempts to establish communication are absolutely right. There are some issues which we are aware of and working to correct, but I am not privy to what's going on in that regard. On reading this thread, it is apparent the effects of those are more widespread than we've been given to understand. As such, I will be bringing this up internally.

To those that have been dealing with those issues, you have my apologies and empathy. As a customer, I'd be just as frustrated myself. As a Privateer Press employee, I am frustrated at not living up the the expectations of our customers, and ourselves. Feedback is what we need to identify and correct errors. If you are showing the patience to work with us on getting your specific issues resolved, I thank you. If you have decided that dealing with them is unacceptable and taken action thusly, I fully understand, and do not fault that decision in the least.

And I suddenly feel 10 times better about those Cryx miniatures I ordered.

I will say this, every time I've had an issue with Privateer, it was things accidentally falling through the cracks. When I got an individual to actually pay attention to the issue, it was resolved immediately and satisfactorily.

If I could say anything to PPS_Alex, it would be to ask him to help get the policy of not allowing retailers to get replacement parts to be reversed. There is simply no reason to have a known problem have to be passed on the customer before you solve it.

.

My personal experience with PP customer service was pretty solid when I ordered my starter. I forgot to note which free t-shirt I wanted in my order and my order information wasn't showing up online. All three times I emailed i got a response within 24 hours.

Even though I had ordered when the tape measure was on the list, I got the dice, a signed caster card for my starter and a great note indicating why they were swapped. My friend got the tape measure and I'm much happier with my die and signed card.

btw the Khador starter is stupid tough, my Feral warpwolf has a tough time getting through 2 of those stupid heavy jacks.

Company Voice again:

I thank you all for the kind words, it is appreciated. I am making sure the issues raised here are known internally, though I cannot offer any further feedback on what becomes of things from there.

BTW, Rotonia, don't underestimate what a boosted combo strike from Argus's can do to a heavy. I have :(

When playing demo games with friends using cutout bases my brother and my best friend both chose Khador. I knew the only thing I could do was tie up the two warjacks to let kreoss go in for the kill (against my brother) and I screwed up and the dice gods smote me down and I lost in one shot the next turn.

Against my friend I kept the charger out of combat and used him and Stryker to do a two turn assasination, which was hard because she popped smoke.