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You ever feel like you were at a used car lot, when you visit your local hobby center???
I did just the other day.
I stopped in to replace some worn out old clippers... thats all i needed, clippers. The two main employees down there, know me and know my history, so they do not really bug me unless i ask.
I used to manage the local games store, and I've sold GW products to all sorts of people, i know how the speel works.....
but i guess this was a special day at the GW store, the district manager was in.....
He was so over bearing, and so into giving me the pressure to spend more money than I could afford, and I told THREE times, I just needed the clippers, i seriously just wanted to leave.
I am totally going to call the GW customer service, cuz that was lame, the guy was not nice, he was over bearing, he didn't listen to me, tried to get me to spend almost 80 bucks when I ONLY could spend the 15 for the clippers.
who else has had a lame GW experience?? how would YOU rate your overall experience with GW??

Since the manager was replaced (well, he did resign first), my local has been a second rate model shop combined with a dodgy car-yard.

There are a couple of staffers who know me and don't push the hard sell. There is one guy who doesn't learn though. I go in, and he's immediately on the "buy this!" spiel.

I will walk the extra two blocks to get to my actual proper hobby/model store rather than walk into the GW.

The only staffer at my GW store doesn't push purchases too hard, so no, i don't have that much trouble.

It's all about the vibe you give out - I give out a 'feth. off.' vibe everywhere I go. I pretty much get left to go about my business. I appreciate that it won't work for everyone, but it certainly does for me!

I've never gotten the infamous GW sales push. I've had people suggest bigger purchases a couple of times, but they back off pretty quickly when I tell them I'm not interested in spending more money.

It might be because I'm older or more certain* in my response, maybe the stores here are better, or maybe I've just been lucky so far.






*That could be read as 'less polite'...

Albatross wrote:It's all about the vibe you give out - I give out a 'feth. off.' vibe everywhere I go. I pretty much get left to go about my business. I appreciate that it won't work for everyone, but it certainly does for me!

Sometimes, that's the only way to be.

I'd say it's actually pretty bad business to hassle people when they walk in the store.

If there's something new they want you to see, that's okay with me. But constant pressure to buy stuff that you don't want is asinine.

At least you have a hobby store within biking/walking distance. I need to drive 2 hours to the nearest one. Really inconvenient if I need something right now at this moment in time.

Not quoting another member's name , but supposedly he said if you arnt enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

Meh, pushy salesman exist all over. When you get paid on commission you will be slightly overbearing (or he's probably just an asshat).

Fateweaver wrote:Meh, pushy salesman exist all over. When you get paid on commission you will be slightly overbearing (or he's probably just an asshat).

They don't work on commission. At least here in SoCal they don't. They start at $10 an hour but most guys I know make $14-15, and that is all the financial compensation they get.

LunaHound wrote:Not quoting another member's name , but supposedly he said if you arnt enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

socially challenged is having a floppy fish handshake. I have no problems discussing the newest products, or old ones, or new rules, or whatever with the employees. But when i feel like the guy i am talking too could sell an icebox to a guy at the south poll.... then theres a problem.

I get pushed all the time. I'm not sure if it's because I don't look like a gamer, or if it's simply a result of their boldness.

LunaHound wrote:Not quoting another member's name , but supposedly he said if you aren't enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

And if you were to go on quoting that same person, you'd also recall that part of it was the fact that there were people hooting and hollering that redshirts should be yelled at for just approaching someone they'd never met before in their time working at that store with the GW approved standard spiel.

But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

Kanluwen wrote:
But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

I would have thought that you, of all people, understood that things are exaggerated on the internet.

Oh, wait....

dogma wrote:

Kanluwen wrote:
But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

I would have thought that you, of all people, understood that things are exaggerated on the internet.

Oh, wait....

What? Exaggerations on the internets?

Dogma, stop lying!

Kanluwen wrote:

LunaHound wrote:Not quoting another member's name , but supposedly he said if you aren't enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

And if you were to go on quoting that same person, you'd also recall that part of it was the fact that there were people hooting and hollering that redshirts should be yelled at for just approaching someone they'd never met before in their time working at that store with the GW approved standard spiel.

But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

Remember my little chat that you actually agreed to? The part about what you experienced personally cannot speak for everyone else?

Like i said , i believe you when you say the sales person that you bumped into are tolerable , im not doubting you.

Thus , stop doubting me ( us ) when we are telling you the ones we have around here are BAD.

There is really nothing left for us to discuss on this matter.

I drop by my GW about once a month, usually for an event or something. I think they realize that between my collection of old school stuff and my penchant for converting things to avoid spending $$$, the usual sales pitch is a waste of energy. They keep asking me if I "need any other hobby supplies" like glue, etc. when I'm checking out, and sometimes that gets annoying, but on occasion it has jogged my memory about paints, so I put up with it.

I definitely don't get hit with suggestions of buying the latest Regiment box/Apocalypse plastic kit/etc. as soon as I set foot in the door.

Kanluwen wrote:

LunaHound wrote:Not quoting another member's name , but supposedly he said if you aren't enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

The event in question... was NOT the standard GW spiel, this was an overly AGGRESSIVE sales PUSH not pitch but push. I have given the standard GW sales pitch many many times, I used to manege a local game store where half our business was GW, trust me when I say that it wasn't a pitch.

hcordes wrote:

Kanluwen wrote:

LunaHound wrote:Not quoting another member's name , but supposedly he said if you aren't enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

The event in question... was NOT the standard GW spiel, this was an overly AGGRESSIVE sales PUSH not pitch but push. I have given the standard GW sales pitch many many times, I used to manege a local game store where half our business was GW, trust me when I say that it wasn't a pitch.

Have you ever been in ANY form of retail chain when there's a district manager in?

Normal business practices go out the window to show off for the big boss.

But yeah, hey use your example of a FLGS which was NOT an official GW store answering to a higher power other than just the guy who owns the shop.

Kanluwen wrote:

hcordes wrote:

Kanluwen wrote:

LunaHound wrote:Not quoting another member's name , but supposedly he said if you aren't enjoying GW's sales pitch or you are having issues with them , its supposed to be our own fault for been socially challenged.

But I guess it's more fun to claim that if you can't withstand a little minute spiel you should be allowed to yell at some poor schmuck working a minimum wage job, rather than just saying "I know what I'm here for, but I'll make sure to ask if I need anything. Thanks."

The event in question... was NOT the standard GW spiel, this was an overly AGGRESSIVE sales PUSH not pitch but push. I have given the standard GW sales pitch many many times, I used to manege a local game store where half our business was GW, trust me when I say that it wasn't a pitch.

Have you ever been in ANY form of retail chain when there's a district manager in?

Normal business practices go out the window to show off for the big boss.

But yeah, hey use your example of a FLGS which was NOT an official GW store answering to a higher power other than just the guy who owns the shop.

This guy WAS THE DISTRICT MANAGER. I know all the guys that work at that GW store, they are cool, this DISTRICT MANAGER was not.


Automatically Appended Next Post:
and p.s. I work in retail, I've worked in retail 90% of my working life, from the local games store, to hardware, and drug store. I have NEVER seen a DM act like that.

So wait.

Once again, run this by me.

The guy who DOESN'T know you is the one who gave you the spiel?

My God. You poor thing. I'm sure you must be absolutely traumatized!

Kanluwen wrote:So wait.

Once again, run this by me.

The guy who DOESN'T know you is the one who gave you the spiel?

My God. You poor thing. I'm sure you must be absolutely traumatized!

why are you being a jerk?? you work for GW or something??
And I told him more than enough, and me AND my wife's body language said we were UNCOMFORTABLE with his over aggresiveness, and he continued to push. That is my complaint.

hcordes wrote:

Kanluwen wrote:So wait.

Once again, run this by me.

The guy who DOESN'T know you is the one who gave you the spiel?

My God. You poor thing. I'm sure you must be absolutely traumatized!

why are you being a jerk?? you work for GW or something??
And I told him more than enough, and me AND my wife's body language said we were UNCOMFORTABLE with his over aggresiveness, and he continued to push. That is my complaint.

hcordes: Be nice, remember the first rule of trolls, they want to get under your skin, let him and he will. just ignore posts that attempt to flame or troll. corse if he keeps it up theres always the ignore button. personally i find it mearly amusing when he over and over attempts this kinda thing. but remember hes intittled to his opinion just as you are. couse you dont have to read it....

hcordes , quoting from someone wise that once told me:

keep in mind that its hard for most people (especially American men) to account for the experiences of others.
Not saying you're wrong in taking offense, simply providing some information.

Why did you come on whining about a topic that comes up every other week?

And frankly, I'm "being a jerk" because of the fact that someone has to play devil's advocate here. Too many posters come on whining about their experiences with GW staff--and then fail to mention that they were in part responsible.

And man, I wish I worked for GW. Lurking forums and getting paid? That'd be a blast!

Kanluwen wrote:Why did you come on whining about a topic that comes up every other week?
And frankly, I'm "being a jerk" because of the fact that someone has to play devil's advocate here. Too many posters come on whining about their experiences with GW staff--and then fail to mention that they were in part responsible.
And man, I wish I worked for GW. Lurking forums and getting paid? That'd be a blast!

TBH , it matters not how often the topic comes up . It only matters that he wishes to express his thoughts , why does it matter that others have also expressed it prior to his post?
No , you arnt a jerk for been devil's advocate , if you are even doing that.
This is what makes you a "jerk" its your tone that you always use against others.

Kanluwen wrote:My God. You poor thing. I'm sure you must be absolutely traumatized!

LunaHound wrote:hcordes , quoting from someone wise that once told me:

keep in mind that its hard for most people (especially American men) to account for the experiences of others.
Not saying you're wrong in taking offense, simply providing some information.

ROFL. Now you bring nationalities into this?
Weaksauce. Take it back to 4chan.

Quite simply:
9/10 times--this is something that you should have talked over with the staff member in person, rather than post about it on a forum.


Automatically Appended Next Post:

LunaHound wrote:

Kanluwen wrote:Why did you come on whining about a topic that comes up every other week?
And frankly, I'm "being a jerk" because of the fact that someone has to play devil's advocate here. Too many posters come on whining about their experiences with GW staff--and then fail to mention that they were in part responsible.
And man, I wish I worked for GW. Lurking forums and getting paid? That'd be a blast!

TBH , it matters not how often the topic comes up . It only matters that he wishes to express his thoughts , why does it matter that others have also expressed it prior to his post?
No , you arnt a jerk for been devil's advocate , if you are even doing that.
This is what makes you a "jerk" its your tone that you always use against others.

Kanluwen wrote:My God. You poor thing. I'm sure you must be absolutely traumatized!

Do you even know what devil's advocate means?

And if we lock threads about games being previously mentioned, movie trailers, etc--crap like this should be locked too.

There is NOTHING new posted.
There is NOTHING ever added to the conversations.

It's the same people, over and over and over crying about how a Redshirt violated their personal space/harassed them at the till/asked if they could help them.

Kanluwen wrote:Why did you come on whining about a topic that comes up every other week?

And frankly, I'm "being a jerk" because of the fact that someone has to play devil's advocate here. Too many posters come on whining about their experiences with GW staff--and then fail to mention that they were in part responsible.

And man, I wish I worked for GW. Lurking forums and getting paid? That'd be a blast!

well heres, the deal, I have NEVER had anything bad to say about GW, staff, quality of mini's, customer service, nothing... well except maybe their prices.... but I have never had an experience like that, i have never met a good sales person that didn't know when to tone it down a little, I was a little shocked, and my wife was down right uncomfortable. I honestly did nothing but go into the store to buy a pair of clippers and that apparently wasn't good enough for this DM, who felt like he had to turn the heat up on me. I made this post to see if I was the only one that's had this experience or if its a relatively common thing.

This thread makes me LoL.

I think now I'll go back to cleaning my guns, drinking beer and listening to country as any red-blooded American would do.