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Problems with the Warhammer online store...can't log on  [RSS] Share on facebook Share on Twitter Submit to Reddit
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Made in gb
Crafty Bray Shaman




Anor Londo

Is anybody else having problems signing into the Warhammer site?

It's the first time that I've tried to sign in to my Warhammer account since the new website went live. Every time that I try and checkout it prompts me to sign in, when I do so any items from my basket are removed. When I try to checkout after re-adding items to my basket it asks me to sign in again.

Is this a known issue? Do I have to create another account?

I knew that the new site was bad, but not this bad.
   
Made in us
Fixture of Dakka





It's a very new issue as of like... yesterday? Only seems to be impacting mobile for me. I can log on via desktop.
   
Made in gb
Crafty Bray Shaman




Anor Londo

I'm glad that it's not just me!

It doesn't work on mobile or desktop for me. One day I'll be able to buy the Loonshrine, although I'm not sure how high the price will be by that point.
   
Made in us
Major




In a van down by the river

Often sign-in looping like that is caused by bad caching and/or cookies on your browser. Have you tried clearing out your browser's site data for warhammer.com and mywarhammer.com?
   
Made in gb
Crafty Bray Shaman




Anor Londo

Thanks for the advice, unfortunately it hasn't helped, it's still looping me
   
Made in in
[MOD]
Otiose in a Niche






Hyderabad, India

Can't sign in on my desk top, keeps returning me to the front screen.

 
   
 
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