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Hi everyone,

I don't know what to do anymore so I'm asking for your help. If anyone already had the same problem, I'll be glad for advice.

I bought online 50 days ago on http://www.wargamesempire.com (ex- http://www.40kempire.com) but haven't received anything although they talk about 10 days for delivery.
After lots of mails and phone calls I have just had a few mail answers claiming that they are going to send the order.
But still nothing and more nothing : I'm tired of waiting.

Before I go for any legal prosecution, has anyone an idea how to at least get back my money ?

Thanks guys,

Fredddd

Why the legal route, this will probably cost you money! If you used a credit card (and I assume that you did) then just call your credit provider whom will do all of the work for you. you will be covered for your purchases for 90 days (don’t wait though act now), since it is not your money it is the card companies until you have received the goods. They will have their own legal attack dogs to recover the money and you shouldn't have to lift a finger.

If you didn't use a Credit Card for an online purchase (you now know why this is a bad idea!) then I would advance the legal aspect ASAP. Since they are in the UK they are bound by the Distance Sale Act which should give you the proper recourse against this company.

Either way, good luck with this I hope that this is resolved satisfactorily for you.

In this post and in the other : Thanks notprop !!

Locking this thread as there is already another one currently open on the same topic.