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![[Post New]](/s/i/i.gif) 2010/06/20 23:27:37
Subject: Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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Dear Dakka , i have recently ran into a transaction that im really not happy with.
I'll leave the names out incase they want to make it right.
Basically the transaction is between me , and 2 other people.
One that sold me the item ,
and the other , the guy he suggested to take my commission.
The item is FW Keeper of Secret , yes again.
But this time im dead serious about wanting one to the point that im paying commission to prep one.
In the original agreement , i have specified to them both numerous times how i suck at assembling things
especially FW item. Having owning a KOS before i know exactly what i have trouble with , and wished to commission the person
to work on what im unable to do myself.
The result , here is what i really didnt like.
1) The Tabard is broken , there is supposed to be *rings that pierce the model's flesh to hold the cloth tabard in place.
2) There are bubbles not filled in as commissioned
3) Lots of the pieces have no been assembled , the dredlock are fine because they can be glued ( though he did great job pinning it )
4) The arms are pinned but not glued , and would need GS because the 2 parts does not fit together like flat pieces do.
Basically i specified before commission , that i want the piece to be done as if i can just take it out of the box and prime + paint it.
I realize there are concerns about small pieces like dreadlocks been fragile for shipment , that is fine.
But the arms i expected to be attached just like the head is. As well as all the spikes.
TBH other than the dreadlocks, none of what i intended to be commissioned for are done at all.
What do you say Dakka?
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![[Post New]](/s/i/i.gif) 2010/06/20 23:56:18
Subject: Unsatisfied Purchase and Commission
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Storm Trooper with Maglight
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If you paid with PayPal, give him/her a chance to make it right then do a chargeback.
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![[Post New]](/s/i/i.gif) 2010/06/21 00:08:26
Subject: Re:Unsatisfied Purchase and Commission
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Decrepit Dakkanaut
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When you asked me for advice following your concerns over the photos you were sent, I suggested you contact the assembler with the following message:
Firstly, thanks for the photo, it has raised a concern that I hope you can talk me through. I was curious when I saw no obvious sanding or greenstuffing, my experience of this model when I owned one previously was that it would require sanding and greenstuffing in order to achieve a perfect angle and fit. Could you just send me some shots to allay my fears on this? I need to know the model has the perfect smooth fitting pieces as commissioned and would greatly appreciate you sending some pics and a few talk-through sentences on the work done, I'm sure you understand. Many thanks.
Did you contact them at that stage, when they were asking you if it was to your liking and if so, what did they tell you?
A full list of communications would be better for us to see, as you would be the first to admit that since English is not your first language, sometimes some details and nuances can be missed or misinterpreted. We'd need to see both sides communications before making clear our opinions.
It's very important we see specifically what you requested in your communications to the individual you commissioned the work from.
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![[Post New]](/s/i/i.gif) 2010/06/21 00:11:28
Subject: Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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No MGS , the commission guy pretty much sent out the incomplete commission since i was told to give him the address ahead of time .
The chats are really really long are you up to reading it all?
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![[Post New]](/s/i/i.gif) 2010/06/21 00:17:08
Subject: Re:Unsatisfied Purchase and Commission
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Decrepit Dakkanaut
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Remove the names and references to addresses and then post them, it's important the actual wording on specifications are readable. Perhaps then post pictures of the work done.
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![[Post New]](/s/i/i.gif) 2010/06/21 00:20:53
Subject: Re:Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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MeanGreenStompa wrote:Remove the names and references to addresses and then post them, it's important the actual wording on specifications are readable. Perhaps then post pictures of the work done.
Well ok , be prepared for like.... 30+ msges
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![[Post New]](/s/i/i.gif) 2010/06/21 00:28:19
Subject: Unsatisfied Purchase and Commission
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Decrepit Dakkanaut
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Just ensure you remove all reference to names of individuals or companies.
Lets look at the communication rather than allowing apportioning of blame and/or risk of slander.
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![[Post New]](/s/i/i.gif) 2010/06/21 00:41:53
Subject: Re:Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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LunaHound wrote:xxxxxxxxxxx wrote:LunaHound wrote:Im typing this base on my memory on what i have tons of trouble with:
Basically long story short... everything!
I cant properly bend the dread locks
I have trouble pinning the sword
Im guessing the dreadlocks need pinning
Not to mention the arms attached to the body.
In other words , i want them to be pretty much snap fit!
Probably asking too much , or the work will end up costing too much -_-
No prob, Luna.
Basically, everything that *should* be pinned *would* be pinned.
I had a really busy night last night and didn't get to look at it. Hopefully, tonight will be better for that.
My "pins" are snipped off pieces of a thin brass rod I get from a local hobby shop. It's not super thin like some, but it IS relatively thin.
If I look at the pieces of the model that need to be pinned & I determine that it's something I can do (I'm not overly concerned with skill... it's the thin joins that I'm worried about making sure my pins will fit). If I can do it for you, we'll go from there.
If I can't, I'll approach some of my Advertisers on Bartertown to see if they can.
Rather than hassle with haggling a price with you and all that, why don't you tell me what it's worth to you to have it pinned (not including the initial $120 cost for the model)? That way, if I need to approach an advertiser, I won't have to play messenger between you two. I can negotiate a price for you (I'll try to get you the best price possible in that case, and not just maximize out your budget).
LMK?
Ah.... i dont know how to quote price on something i dont know how to do o_o
nor can i find online reference to compare to ...
I'll probably give up on it -_-
LunaHound wrote:xxxxxxxx wrote:LunaHound wrote:Ah.... i dont know how to quote price on something i dont know how to do o_o
nor can i find online reference to compare to ...
I'll probably give up on it -_-
Would you prefer that I contact a couple advertisers and see what they would charge to do it, and work from there?
That would be more possible than me guessing out of the blue ^^;
but if its too much trouble , i should give up on it
LunaHound wrote:xxxxxx wrote:It's no trouble at all, Luna.
To be honest, though, it almost sounds like you're trying to talk yourself out of it.
Do you want me to check with them? I'm happy to, if you want.
Yes and no.
No because i like KOS model enough to buy it before.
But yes because it gave me such a head ache that i gave up on it completely last time.
LunaHound wrote:xxxxxx wrote:Okay, Luna.
I heard back from my advertiser.
He's willing to do it for $25 and says he can finish it in 2 weeks.
If you're interested, here's what we'd need to do:
You PayPal me $145 US.
I PayPal him $25 (I'll eat the requisite fees on both transactions)
I send the model to him - shipping on me. I PM you and him the Delivery Confirmation # (he's within the US).
He assembles the model, then contacts you to arrange shipping.
You pay shipping from him to you.
When the model is received by you, we exchange positive reports.
How does that sound?
P.S. Please, LMK ASAP. He needs to plan it into his schedule, if we're a "go."
kk so basically , I paypal you $145 ( but you didnt mention the shipping cost it needs to send the item back to me though )
or do we do it separately?
And i need to make sure , when he assembles the model , will it be in 1 piece?
or will it be in their separate pieces but ready to snap fit together ( sort of ) without any work?
Because the prep work is basically can i just assemble the pieces out of the box and get to painting without
green stuffing and sending mold line and pinning etc etc.
Thanks!
LunaHound wrote:xxxx wrote:kk so basically , I paypal you $145 ( but you didnt mention the shipping cost it needs to send the item back to me though )
or do we do it separately?
And i need to make sure , when he assembles the model , will it be in 1 piece?
or will it be in their separate pieces but ready to snap fit together ( sort of ) without any work?
Because the prep work is basically can i just assemble the pieces out of the box and get to painting without
green stuffing and sending mold line and pinning etc etc.
Thanks!
Re: Shipping-
The only shipping charges you'll be concerned with are from him to you. I don't know what those will be, with him being in the US and you being in Canada. If you give me your address, though, I'll put the information into the US Postal Service's website to attempt to get an idea & PM you a link to the results.
You'd pay for shipping separately. That part would be handled directly between you two. If you're concerned with his honesty, once I have your money and he has your model, you don't need to worry about that. The advertiser is "xxxxx." He's active here on Dakka and is a paying advertiser on Bartertown, too. To the best of my knowledge, gaming related jobs (conversions, modelling, terrain building, etc.) are his only source of income. So, he's on the up & up
Re: Model-
When you receive the model, it will not be in one piece. It will still need assembly. My understanding from our conversation (yours and mine) was that you were concerned about the necessary pinning of the parts and the bending of the dreadlocks. What he would do is clean the mold lines off of ALL PARTS of the model and pin everything that CAN be pinned. He will include all pins. They will be glued in place. He'll bend the dreads, too.
All of the dreadlocks will be color coded, numbered, or noted in some way so that you know which dread matches with which spot on the back of the head.
You will still need to glue all parts into their final positions and do any greenstuff work, if necessary, in the gap joins (shouldn't be much). If you want him to do all assembly and/or the greenstuffing, I can take that up with him and see how it might change the price. Alternatively, you can PM him directly to work it out (he knows who the commission would be for).
Does that cover everything? LMK, if you have any other questions. I'll let you know whatever I can.
The problem i had with the last KOS i had wasnt just in the pinning itself. ( or else anyone can drill holes xD )
but the problem is , FW kit doesnt have 2 flat surface like the GW plast kits.
The KOS arm and its socket , or hand joint or neck joint i had lots of trouble with because it wasnt flat.
I need him to figure it all out or else i would still be clueless what to do.
I literally need him to do everything it takes. And when i receive it , all i need to do is slide the parts into the sockets and ready to prime.
LunaHound wrote:xxxxx wrote:I need him to figure it all out or else i would still be clueless what to do.
For the most part, that'll be the case. For all the big stuff, anyway. For all the tiny, little pieces, they can't really be marked effectively. The only way to do anything with the little pieces would be to have him assemble those.
I literally need him to do everything it takes. And when i receive it , all i need to do is slide the parts into the sockets and ready to prime.
With the exception of puttying, that'll be the case. You'll be able to slide the pieces right in. Though not impossible, it's really hard to putty it in advance. The greenstuff will want to stick to the pieces. AFAIK, there's really no way around that without just skipping the greenstuff.
Did you want me to see if he's willing to glue all the little bits on, and how much more that would be?
There isnt much small bits.
All the problem i have are the dredlocks which can be left unglued and shipped easily.
and biggest issue is the arms attaching to body.
LunaHound wrote:And the smaller pieces , ( im guessing the spikes you talked about color coded )
can he just glue it on? they should stick on since its so small xD
LunaHound wrote:xxxx wrote:Hi Luna!
I understand there may be a question on the GS and possibly the pinning.
Keeping to the original explanation and agreement, I currently have the model pinned and ready to ship.
I have taken it upon myself however, to attach the head and GS the neck and secondary head horns only. It was done to make further assembly easier for you. If you'd like the model FULLY assembled with all gaps GSed, there would be an additional charge. I would be willing to complete the model for you, but it would be a few more weeks when I will have a chance to get to it. My other business projects would fall behind otherwise.
Either way, I can accept no further responsibility once it leaves my hands. Although packed to the best of my ability, if there are any breaks in transit, you will be solely responsible for any repair.
I'm CCing xxxx with this pm so we're all on the same page. Just let me know what you'd like to do at you earliest convenience!
I'll just pay the rest of the shipping and get it over with.
xxxx replied to my last PM , he said GS is the last process which is done during aseembly , and this i agree.
then which i told him then maybe you can just glue it all together + GS , but then he said its not a good idea if it breaks during shipment.
But since the very beginning i emphasized to him over and over again " i need it to be done 100% as if i can open the box , glue the parts and start painting"
and " if its just pinning , i can do that myself "
But yes tell me how much shipping i need to pay , and whom to pay it to and i'll get to it :/
LunaHound wrote:xxx wrote:I need him to figure it all out or else i would still be clueless what to do.
For the most part, that'll be the case. For all the big stuff, anyway. For all the tiny, little pieces, they can't really be marked effectively. The only way to do anything with the little pieces would be to have him assemble those.
I literally need him to do everything it takes. And when i receive it , all i need to do is slide the parts into the sockets and ready to prime.
With the exception of puttying, that'll be the case. You'll be able to slide the pieces right in. Though not impossible, it's really hard to putty it in advance. The greenstuff will want to stick to the pieces. AFAIK, there's really no way around that without just skipping the greenstuff.
Did you want me to see if he's willing to glue all the little bits on, and how much more that would be?
xxx
There isnt much small bits.
All the problem i have are the dredlocks which can be left unglued and shipped easily.
and biggest issue is the arms attaching to body.
LunaHound wrote:xxxx wrote:Hi LunaHound!
My name is xxx and I understand that you have been working out a deal with xxx (xxxxx) for his FW KoS Demon. I received a PM from him indicating that you would like a quote for shipping, once the KoS model is pinned and cleaned. Keep in mind that I'll be able to crank this out within 2 weeks of when it's received.
I would prefer to send it flat rate priority. The grand total for priority shipping would be $13.80 - $10 (flat rate box) and then an additional .80 cents for confirmation and $3.00 for $200 insurance. I will forward the delivery confirmation as soon as I have it. That quote will only change based on the size of the model as I do not know the exact measurements at the moment.
Feel free to let me know if you need another service level.
________________________________________________
I will be wraping all pinned sections to sturdy foam core and then wrap them in bubble wrap. The model's main body will be wrapped in bubble wrap as well. Packing peanuts will be used to toughen the shipment and I may use some foam as well.
I will be filling any holes and resin bubbles that I see as well as pinning the segments of the model that need it; this will include the forming of the dreadlocks or other parts as needed.
I'll leave any assembly and greenstuffing gaps to your individual tastes.
Feel free to contact me if you have any questions!
xxxx
What does the line in bold mean?
Im an absolute novice for modeling lol.
If its possible , i would even prefer it arriving to me in 1 piece so i can start priming it right away >.<
but i was told by xxx that this isnt good idea for during shipping process.
Im mostly worried up the larger chunks that will not fit together properly or be able to be glued smoothly
like arm and body , hand and arm and such ( sorry i cant remember the exact pieces anymore )
Lastly , thank you very much for this :3
LunaHound wrote:xxxx wrote:LOL - sort of.
I am an advertisr with a terrain business on xxxx. He is one of the admins there  .
Woooo hehe. Im just majorly anticipating to see the joints the most.
Thats the major thing i had trouble with my last KOS
LunaHound wrote:xxxx wrote:LunaHound wrote:Hi MM , just out of curiosity do you have anyone there willing to do some prep service (not for free of course!)
I was forced to sell my FW KOS because i have no idea how to assemble it properly. But if you know people close that can sand , pin , and stuff like that , i would be interested in buying one :x
Hey, Luna.
Honestly, the best modeller I know (no ego intended) is me. In my group, I'm *the* modeller. I'm the guy who will spend two hours assembling a SM Sgt because I want to kitbash, repose the arm, make a dynamic base, get the head just right, pin where necessary, etc... But will then not get around to painting it forever, because I'm having too much fun with the assembly.
I'll pull her out and look at her again. Depending on what you're offering for assembly services, I might be willing to.
Then again, if I don't think I have small enough bits for my pin vice, I might be able to find one of my advertisers on Bartertown who would assemble it for the price. If that's the case, I could send it to them, then have them send it on to you. In that case, I'd cover shipping from me to them, and you'd cover it from them to you.
What do you think?
xxxx
Im typing this base on my memory on what i have tons of trouble with:
Basically long story short... everything!
I cant properly bend the dread locks
I have trouble pinning the sword
Im guessing the dreadlocks need pinning
Not to mention the arms attached to the body.
In other words , i want them to be pretty much snap fit!
Probably asking too much , or the work will end up costing too much -_-
Automatically Appended Next Post:
MeanGreenStompa wrote:Just ensure you remove all reference to names of individuals or companies.
Lets look at the communication rather than allowing apportioning of blame and/or risk of slander.
Im not trying to slander them , infact i think they are great people , and i still love them.
But the bottom line is , after all this , im still stuck with a KOS that i still cant complete myself.
Which is the sole purpose of the commission in the first place.
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This message was edited 2 times. Last update was at 2010/06/21 00:52:07
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![[Post New]](/s/i/i.gif) 2010/06/21 00:49:22
Subject: Re:Unsatisfied Purchase and Commission
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Esteemed Veteran Space Marine
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You left a name in there!
3rd message from the bottom.
If it matters.
As for the topic itself:
From the messages, I would personally be pi**** off... Automatically Appended Next Post: Fourth, since you slipped in a post.
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This message was edited 1 time. Last update was at 2010/06/21 00:51:00
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![[Post New]](/s/i/i.gif) 2010/06/21 00:53:35
Subject: Re:Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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Inquisitor_Syphonious wrote:You left a name in there!
3rd message from the bottom.
If it matters.
As for the topic itself:
From the messages, I would personally be pi**** off...
Automatically Appended Next Post:
Fourth, since you slipped in a post. 
Thanks , it should be gone now ( its really hard to look through wall of text >< )
But on a serious note , again i know they are great people.
Im just frustrated im pretty much back on square one of my previous KOS minus the dreadlocks are done nicely.
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![[Post New]](/s/i/i.gif) 2010/06/21 00:58:33
Subject: Re:Unsatisfied Purchase and Commission
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Esteemed Veteran Space Marine
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Honestly, I would scrap the original person, and find a local fellow that is handy with GS, pinning, and the like.
I would hand him a $5, and ask him if he could fix it.
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![[Post New]](/s/i/i.gif) 2010/06/21 03:19:21
Subject: Unsatisfied Purchase and Commission
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[MOD]
Making Stuff
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From the messages you posted, it sounds like you got what you asked for, to me.
The most important question at this point, though, is: Once you received it, and it wasn't what you were expecting, did you actually contact them with your concerns?
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![[Post New]](/s/i/i.gif) 2010/06/21 03:23:18
Subject: Unsatisfied Purchase and Commission
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Avatar of the Bloody-Handed God
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insaniak wrote:From the messages you posted, it sounds like you got what you asked for, to me.
The most important question at this point, though, is: Once you received it, and it wasn't what you were expecting, did you actually contact them with your concerns?
No , thats why this isnt a transaction report.
Basically I tell what happened , and you guys tell me what you think.
I got what i asked for? thats weird , because i could swear i mention what i need like atleast 3 times.
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![[Post New]](/s/i/i.gif) 2010/06/21 03:36:13
Subject: Unsatisfied Purchase and Commission
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[MOD]
Making Stuff
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LunaHound wrote:No , thats why this isnt a transaction report.
Ok. See, here's the thing: When you pay somebody to perform a service for you, and that service is not performed to your liking, you have two options:
1: contact the person that was performing the service. This option allows them the chance to rectify the problem, and avoids dragging other people into it and creating unnecessary drama, which is particularly important where the error 9as is often the case) is down to a failure of communication rather than deliberate dodginess on the part of the service provider...
or
2: create unnecessary drama by starting a thread about the issue on an internet forum before actually making the service provider aware that you had an issue with their service.
Since Dakka has certain policies about posters creating unnecessary drama, I'm locking this thread. Go talk to the person who was supposed to do the work, and sort it out with them. And next time you're tempted to start a similar thread, stop and first consider whether or not that is actually the most productive path to take.
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