Switch Theme:

Forgeworld strike again....  [RSS] Share on facebook Share on Twitter Submit to Reddit
»
Author Message
Advert


Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you:
  • No adverts like this in the forums anymore.
  • Times and dates in your local timezone.
  • Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance.
  • Email notifications for threads you want to watch closely.
  • Being a part of the oldest wargaming community on the net.
If you are already a member then feel free to login now.




Made in gb
Guardsman with Flashlight




Lincolnshire, UK

The quality control aspect of FW (if they have one?) strike again. I ordered a Phoenix Bomber a few days ago, and it arrived in the post today. So hats off for speedy delivery. Now the problem....

The bag says Eldar Phoenix Bomber, all the parts are for the same kit. Except for the body, which is the Void Dragon varient; what the . Phoned them up, and now i will have to wait potentially 3 weeks for a replacement. Massively unhappy with FW at the moment.

 
   
Made in us
Infiltrating Broodlord





If you're lucky they'll just send a whole new kit and, bam!, free Void Dragon.

I refuse to join any club that would have me as a member. -Groucho Marx

 
   
Made in us
Lesser Daemon of Chaos






Hey, at least they'll fix our order for free. Customer service is a big plus, IMO.

Still, it sucks that your order got mixed up. Hopefully everything will work out better in the future.
   
Made in gb
[DCM]
Moustache-twirling Princeps





Gone-to-ground in the craters of Coventry

Well. If you really don't want it....


I've not ordered much from FW, but I've failed to be blessed with a mix-up so far.
A pity the replacement takes so long, but you can try casting yourself some more parts, for a 2nd vehicle.

6000 pts - Harlies: 1000 pts - 4000 pts - 1000 pts - 1000 pts DS:70+S+G++MB+IPw40k86/f+D++A++/cWD64R+T(T)DM+
IG/AM force nearly-finished pieces: http://www.dakkadakka.com/gallery/images-38888-41159_Armies%20-%20Imperial%20Guard.html
"We don't stop playing because we grow old; we grow old because we stop playing." - George Bernard Shaw (probably)
Clubs around Coventry, UK https://discord.gg/6Gk7Xyh5Bf 
   
Made in us
Pulsating Possessed Chaos Marine





Charleston, SC

Like the others have said so far, you just nabbed yourself a free void dragon with your proper order. Yeah it sucks that you have to wait alittle longer for your proper order.. but it could be worse.

Oh stop complaining, its for the greater good... Now get in the box!

Owner of R.S. Commission Studios. PM For a quote. Link in profile. 
   
Made in eu
Executing Exarch






words

This message was edited 1 time. Last update was at 2013/01/09 08:25:13


 Blacksails wrote:

Its because ordinance is still a word.
However, firing ordinance at someone isn't nearly as threatening as firing ordnance at someone.
Ordinance is a local law, or bill, or other form of legislation.
Ordnance is high caliber explosives.
No 'I' in ordnance.
Don't drown the enemy in legislation, drown them in explosives.
 
   
Made in us
Foolproof Falcon Pilot





Im not sure why you would be pissed. The Void Dragon Pheonix is only slightly different. You now have essentially two pheonixes with a bit of plasticard and greenstuff. That being said i am very disappointed with the rules for them so im not sure what you would want with even one. Nightwing is just better. However, rumor is that the new eldar codex is releasing a fighter/bomber kit that you could easily sub the pheonix into.

"Ask not the Eldar a question, for they will give you three answers, all of which are true and terrifying to know."
-Inquisitor Czevak
~14k
~10k
~5k corsairs
~3k DKOK 
   
Made in gb
Guardsman with Flashlight




Lincolnshire, UK

I have to post the origional one back.. Hence the three week wait. So i get nothing from them other than a delay.

 
   
Made in us
Perfect Shot Black Templar Predator Pilot




Roseville, CA

Free model, your life doesn't suck that bad
   
Made in gb
Guardsman with Flashlight




Lincolnshire, UK

As i mentioned above... I have to post the origional one back...

 
   
Made in gb
Fixture of Dakka






Dorset, Southern England

They make mistakes. Many companies do. Don't be so utterly enraged by the fact they slipped up on this order.

BlapBlapBlap: bringing idiocy and mischief where it should never set foot since 2011.

BlapBlapBlap wrote:What sort of idiot quotes themselves in their sigs? Who could possibly be that arrogant?
 
   
Made in gb
Guardsman with Flashlight




Lincolnshire, UK

 BlapBlapBlap wrote:
They make mistakes. Many companies do. Don't be so utterly enraged by the fact they slipped up on this order.


Now i don't have an all FW army, however i had made quite a few (too many according to OIC Domestic) orders over the years, and i can count on one hand how many have turned up correct and fault free. It's not the mistake itself, its the frequency.

 
   
Made in us
Sneaky Lictor






This is how I feel everytime I screwed by an online company.

[youtube]watch?v=g8ufRnf2Exc[/youtube]

This message was edited 2 times. Last update was at 2013/01/07 17:48:30


On building Tyranid army flow chart.

Do you have enough Termagaunts?
No > Add More
Yes > No you don' t > Add more
 
   
Made in gb
Furious Raptor




A top the tip of the endless spire

Ok well for me, in 6 years of mail orders from FW I've only ever had to return one order. And that was because I received the entirely wrong order... they were still pretty quick about it though.

EDIT: make that 2 orders, I had to replace the sword arm for Culln as well...

This message was edited 1 time. Last update was at 2013/01/07 17:50:46


''I am the prophet of doom!''
Really?
''Yes... the last thing you shall see before your eyes close...''
.....will be?
''....your bedroom ceiling'' 
   
Made in nl
Confessor Of Sins






Usually, even though I explain it in great detail to GW what part I miss or is miscast...

They send me a complete kit.

I understand it's probably cheaper/more efficient, but it feels like a waste.

Cratfworld Alaitoc (Gallery)
Order of the Red Mantle (Gallery)
Grand (little) Army of Chaos, now painting! (Blog
   
 
Forum Index » 40K General Discussion
Go to: