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I really hope that they aren't out of business, I was probably going to get several of their Razorback turrets!

In case it was lost at the end of the last page...

I don't know why we're swimming back into these familiar waters, the OP wanted to know if they were still open for business or not. Let's leave the discussion of the court case, who was right and wrong, all that jazz out of this thread. Are you answering the OP's question? Sure, post. Are you just getting back into the old trenches about the lawsuit? Don't post.

I have had to delete one post, any further ones get deleted and warned.

You could try buying the kits from Chapter House. If their site isn't working, Bits Pudlo does a good line of Razorback compatible turret guns.

 Kilkrazy wrote:

You could try buying the kits from Chapter House. If their site isn't working, Bits Pudlo does a good line of Razorback compatible turret guns.

I plan on it. Bits Pudlo is probably my next choice.

 Kilkrazy wrote:

You could try buying the kits from Chapter House. If their site isn't working, Bits Pudlo does a good line of Razorback compatible turret guns.

It's still quite possible for the site to be working, to take your money (via, say, PayPal), and for them to not be in business. This happened to me recently when I went to order a replacement belt buckle that I had originally received through Kickstarter. Website worked, took my money, no shipping notice a week later, no reply to my email about it a week after that, and then I noticed the company had been silent on all social media since December, so I opened a PayPal dispute and got my money back (the site is now shut down, too).

Anyway, looks like their last post on Facebook was in April. Could be worth a try emailing or calling them first to be sure before ordering,

 Tannhauser42 wrote:

 Kilkrazy wrote:

You could try buying the kits from Chapter House. If their site isn't working, Bits Pudlo does a good line of Razorback compatible turret guns.

It's still quite possible for the site to be working, to take your money (via, say, PayPal), and for them to not be in business. This happened to me recently when I went to order a replacement belt buckle that I had originally received through Kickstarter. Website worked, took my money, no shipping notice a week later, no reply to my email about it a week after that, and then I noticed the company had been silent on all social media since December, so I opened a PayPal dispute and got my money back (the site is now shut down, too).

Anyway, looks like their last post on Facebook was in April. Could be worth a try emailing or calling them first to be sure before ordering,

Well crap. I may have to give them a call first.

chapterhouse has very good communication and I have spoken to them since the end of the case. At the time they said they had no plans of shutting down so I don't know if that's changed, but I'm sure if you reach out they will get back to you

How long ago did you talk to him? As I said, I tried in April via Dakka and the site. Never got an answer... And Nick & I had a good relationship previously, so there is no reason he should ignore me.
Plus, I was trying to give him money.

Eric

It was before that. Right around the holidays. Have you tried him via phone?

No. I was not in a hurry before, and have since managed to secure a source for the needs that I was messaging him about.

Eric

I've been waiting around 3 months for my Chimera conversion kits


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My order was placed on 28th July and until now no communication as to why it hasnt arrived yet despite my email inquirys.

They have a phone number.

214-662-1697

Remember to add the country code for USA.

I called today, went to voice mail and no email back yet. If you paid via PayPal you can file a grievance and get your money back.

I called recently around 10pm est and someone picked up. I wasn't expecting it so I hung up lol, as I was caught off guard. A later call may yield better results.

 Dramagod2 wrote:
I called recently around 10pm est and someone picked up. I wasn't expecting it so I hung up lol, as I was caught off guard. A later call may yield better results.

Why did you call if you...weren't expecting an answer?

 Alpharius wrote:

 Dramagod2 wrote:
I called recently around 10pm est and someone picked up. I wasn't expecting it so I hung up lol, as I was caught off guard. A later call may yield better results.

Why did you call if you...weren't expecting an answer?

It was late and I just wanted to see if the number was still active. I didn't expect anyone to pick up because of the hour


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plus it was a holiday. lol.

If nothing else it exposed gw to the fact they really didn't own th IP it thinks it owns. Just look at say, imperial guard. No longervexsusts. It's now what tempest militia or whatever they call it now.

carmachu wrote:
If nothing else it exposed gw to the fact they really didn't own th IP it thinks it owns. Just look at say, imperial guard. No longervexsusts. It's now what tempest militia or whatever they call it now.

Thus proving that along with not knowing what they could claim ownership over before the case, GW didn't actually understand the rulings either... Since changing the name gives them something that they can trademark, but doesn't actually stop 3rd parties from using it to describe compatible parts.

Changing the name did nothing except annoy people for no good reason.

 insaniak wrote:

Thus proving that along with not knowing what they could claim ownership over before the case, GW didn't actually understand the rulings either... Since changing the name gives them something that they can trademark, but doesn't actually stop 3rd parties from using it to describe compatible parts.

Changing the name did nothing except annoy people for no good reason.

Well, it give third party bits makers a chance to get their stores in front of people who are looking for the GW stuff on google. The names are so recent, specific, and unique that nobody else uses them so the chance is hight that all you find is GW or third parties that sell stuff that is compatible with Games Workshop's line of XYZ miniatures. It makes piggybacking on GW probably easier because they don't just disappear in a sea of other generic results.

The market "chilling" could have other factors besides the good will that GW lost dureing that case. 6thed 40k by all accounts had to have been some sort of failure in the eyes of GW, considering it only lasted 2 years before being replaced by 7th. All of that happening well this lawsuit was on going.

I think the average GW gamer who left dureing that time wasn't even aware of the suit, as they switched over to Warmahoards and infinity.


But regardless I hope CH is doing alright. I've actully been thinking of getting their heresy land raider kit. If they sold more kits with CSM or deamons in mind I probly would of actully bought something from them... I'm not a loyalist player lol.

CH's current product range is bassicly based around what was in demand back in 5th ed. The long litigation and lawsuit stunted them to some degree is clear.


edit: Tomarrow can someone who isn't going to hang up right away call them and ask about how things are going with them? Or better yet log into dakka and crush the fears people are expressing in this thread? I know myself I was planning a order, but don't have the time to mess around with international calls to find out.

So, has anyone managed to get in contact with CHS yet? Its kind of funny (and sad) that we're at prank calling them now (hanging up once the phone is picked up). Could the next person do some heavy breathing perhaps?

I called them today and it went to voice mail, I left a message for them to call me back.

A poster on FB reported that Paypal refunded his money after the Chapterhouse website took his money and there was no response from the company. Paypal wasn't able to reach them either.

This does seem rather odd to me. Nick was usually good at communication and the site would have notices up if there were issues and the like, he was good at communicating with players/customers though good and bad times.

Has *anyone* managed to reach him to check he is alive and well? To just vanish and not make an announcement or even shut the site to not take payments that won't be processed doesn't ring right to me.

At this point I'd be inclined to say it may be a serious health issue and no one has either remembered or bothered to make it public or to address the website issues. It's one thing to not reply to a flood of regular emails, but if even Paypal can't contact him I'd say something serious is up.

I hope this is just us making a mountain out of a molehill and not something serious on his end. Still, you gotta love a guy who's ultimately responsible for GW doing this...

 Breotan wrote:
I hope this is just us making a mountain out of a molehill and not something serious on his end. Still, you gotta love a guy who's ultimately responsible for GW doing this...

Just more proof that GW has no clue what trademarks are for, what copyright is, or how fair use works. CHS definitely showed us all that GW are pretty clueless at IP law.

I hope chapter house gets back on its feet. Was really looking foreword to some of their not hh upgrade kits.

I do worry for the owner if even PayPal hasn't been able to get ahold of them.

It could be a health issue or some other tragedy. He was very dedicated to continuing with Chapter House, so it is unlikely he would just abandon it.




Or GW had him killed.

 Aerethan wrote:

 Breotan wrote:
I hope this is just us making a mountain out of a molehill and not something serious on his end. Still, you gotta love a guy who's ultimately responsible for GW doing this...

Just more proof that GW has no clue what trademarks are for, what copyright is, or how fair use works. CHS definitely showed us all that GW are pretty clueless at IP law.

Or y'know what a 'brand' is. I have no @#$%ing clue what a Seraphon is. None.

Nor do I know who the Astara Militarium is.

But I do know what Lizardmen and Imperial Guard are, on account of GW promoting them for 25 years.


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Anyway, best of luck to Nick, the more great models out there the better for all of us.