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During my Finecast induced rage, I wrote this letter to GW. If I don't get a satisfactory model I may just send it. Its jokes but I thought I should share..


Dear GW

Its been a great ride these last 25 years or so. We’ve had good times, we’ve fought and conquered many battles together. I remember back in the late 80’s that time the stoner GW employees got me to play a 40K against some strange skitzo weirdo. Oh how they all chuckled as the dude chrunched up his killed Eldar and threw them back in his case. All those painting contest we won together. Winning the 40K tournament @ Alternate Gravity with my best buddies….Good times and memories.

I guess the last time we really had a good time together was at your last 25th anniversary for Fantasy. That was fun, we won a painting contest got a Harry the hammer model.
But I just don’t think things are working out anymore. I stood by you when people called you over priced. When you released those horrible paints around 2000 that would constantly dry up, I kept buying….

I guess what I’m trying to say is; you’ve changed and I want to see other people. There I said it, you constantly think about yourself and spend all the money I give you on who knows what. So what do I get in return? Limp weak casts, empty promises! It’s like you don’t even care anymore. Look at yourself all droopy and full of holes, you really let yourself go. We took a break, ya I heard about you and this ‘Finecast’ I tried to ignore all the stuff people were saying about you.

Then I show up yesterday for the first time in years and you gak in a box and tell me its some fine ass chocolates! Well I’m not as stupid and blind as you think and I won’t stand for this negligent, neglectful, treatment anymore. You used to care so much about the little things, you know the details. It was nice back then but now you just abuse my trust and loyalty with lies and deceit.

Maybe in a few years, once you get your act together we’ll hang out. Talk about those good times again, maybe even do some shopping. But for now I’m going to block your E-mails, I’m not going to visit you online either. That’s right I’m going to find someone new. Someone who appreciates my loyalty, values honesty and commitment…. to quality. Its game over man, I hope you can live with what you’ve become.

Here is the reason for my rage


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Lol!¬ so fuuny! But yes I deffently do agree with you, I've even sent out a emait to GW CS about a replacmant, but its ptreey stupid that they will give you a new modle and box but not re-seal it!

MiLkiT wrote:+1

Did they even look at these?? Its freaking unbelievable, Finecast my A$$. This was my first Finecrap mini I've ever purchased. 20 Years of GW for me and I've never seen such terrible craftsmanship! I waited a long time since they released this stuff, then got this crap handed to me. First and last for me.

Can you spot the Fail?


Curious space marine is very curious.

Anyways, what really killed failcast for me is I got an Isabella Von Carstein model and there was a tine bit of resin on her chin..... after shaving it down it led to a huge bubble that ruined her jawline. They should either learn to cast resin or go back to pewter in my view.

Failcost strikes again!

So I got mine in the mail today, and it seems I won the crapshoot. 4 (very) minor bubbles on the powerfist. quick lick with liquid GS and done. I really feel for you guys getting crappy models. This is the 2nd finecast mini Ive bought and both have been great. Hope my luck holds up.

My replacement LE CF captain. I'll let the pics do the talking.

Holly... Do they ever lean?

Worst Fine cast i've ever seen. I make better resin casts myself

I thought about getting one of these guys, I am now very very glad I didnt

If you can find one, apparently batch 2003 has quite a few that came out well.

I got 2 form bach 2044!

Wow, those are awful! How do GW do it? Lots of other companies cast in resin ok dont they? GW certainly has the money for the best machines.

Because there GW and don't give a dam about their loyal custumers, stopped around 3rd edtion.

winterdyne wrote:My replacement LE CF captain. I'll let the pics do the talking.

I was going to send in complete kits with failed bits in them but after seeing this, I'm going to prune anything remotefully acceptable (no bubbles, no mold slip) before I ship them back. No sense having them replace acceptable if not perfect parts with even worse parts. :(

I ain't sending anything back until I get enough parts for a good, complete model.

I'm thinking about keepig the banner when I send it back becuase the baner is perfect!

Pathetic. Shame on GW

HAZZER wrote:Because there GW and don't give a dam about their loyal custumers, stopped around 3rd edtion.

Why would GW need to care about their customers?
Half of the thread supports GW's fail casts
They can just keep making money off them

LunaHound wrote:

HAZZER wrote:Because there GW and don't give a dam about their loyal custumers, stopped around 3rd edtion.

Why would GW need to care about their customers?
Half of the thread supports GW's fail casts

And the other half supports GW's 'very cheep' prices!

Guys, please cut the generic GW-bashing, or take it to a different thread. Keep discussion to the 25th Anniversary mini, please - this is supposed to be a WIP thread and it's being derailed a bit.

Thanks. :-)

winterdyne wrote:My replacement LE CF captain. I'll let the pics do the talking.

I'm amazed that we're all having casting issues in the same places. The M6 helmet on the base for instance. Your shoulder pad is even inside the sprue! How is it possible to miss that? Unless of course your not even looking. Oh right right, I forget they want us to mail them all back so they can look at them now

I was at least hoping the replacments would be better than the origionals. I'm totaly not giving any parts back till I have one whole model. So far I have one $40(CND) flag and nothing else

They can have all the extra garbage back once I get one whole model, since GW likes garbage soo much. I mean just look at what they are shipping out. This will be the most limited model ever cause almost no one has gotten a decent one yet. Also I don't consider 7/10 decent for a LE model that cost $40. Let me go look at my Harry the Hammer models and see if there are any defects in either of those. Yep none there and that model is massive pile of metallic skeletons.

I think that if you get misscast parts and good parts, keep the good parts (I have a nicly cast banner) and return the misscast parts!

Sad to see... Didn't finecasts turn better yet? Bought some in June and was really disappointed when I got home. Lots of bubbles, so I decided to wait until they become better. Seems like I have to wait some more time

Finecast has become so reknown as a bad product, I have to question how games workshop still have made no changes, or release a small paragraph apologising for their terrible product. Instead no, games workshop lives in a fantasy world where finecast IS the perfect product. As soon as someone slaps GW across the face so they can snap out of it the better.

This makes me scared for the Games Day figure. I was hoping to grab that one.

I had very similar problems with my first figure ordered from GW online here in Oz.

Misaligned SM Helmet, bubbles in the base and detail missing, warped banner and one of the purity seals missing. Small bubbles in right heel and sole not completely finished, bubbles in the crotch area.

My sealed replacement arrived today and it's worse than the original! It's impossible to try and salvage one good figure from the two as the problems occur in the same pieces.

So it's back on to Customer Service! It really takes the fun out of buying the figure when you can't rely on the product being of merchantable quality.

I bought an entire Platoon of panther Tanks from PSC (5 tanks) in 15mm, very good quality and very nice, £16. One single finecast specialist miniature celebrating 25 years of 40k, £20 and the quality is questionable.

Why would I pay well over the odds, for a single poor quality miniature. They can stick finecast I'll do without the filling out and re-sculpting the miniature to bring it to an acceptable level. I'll be buying 2nd hand white metal or plastic.

Talos63 wrote:I had very similar problems with my first figure ordered from GW online here in Oz.

Misaligned SM Helmet, bubbles in the base and detail missing, warped banner and one of the purity seals missing. Small bubbles in right heel and sole not completely finished, bubbles in the crotch area.

My sealed replacement arrived today and it's worse than the original! It's impossible to try and salvage one good figure from the two as the problems occur in the same pieces.

So it's back on to Customer Service! It really takes the fun out of buying the figure when you can't rely on the product being of merchantable quality.

I know what you mean! I was thinking of getting 2 (thats if I can get an adtionail one on the day?) And 2 of the WD 2012 guys with my subcription!

winterdyne wrote:Guys, please cut the generic GW-bashing, or take it to a different thread. Keep discussion to the 25th Anniversary mini, please - this is supposed to be a WIP thread and it's being derailed a bit.

Thanks. :-)

I'll just bump this on winterdynes behalf. Looking forward to when you actually get to start this thing.

Stevey293 wrote:

winterdyne wrote:Guys, please cut the generic GW-bashing, or take it to a different thread. Keep discussion to the 25th Anniversary mini, please - this is supposed to be a WIP thread and it's being derailed a bit.

Thanks. :-)

I'll just bump this on winterdynes behalf. Looking forward to when you actually get to start this thing.

Scond that!


Automatically Appended Next Post:
Just recived a reply form GW CS after 6 days of waiting, seems I don't need to send the guy back!

Hi HAZZER (again not the name replied with),

Thanks for the email, apologies it doesn’t seem we received this email, we are sorry to hear about this issue, if you could reply back with a preferred delivery address we will gladly recast a new one for you.

We look forward to hearing back from you.
Regards