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God of War IS subject to No Retreat! @ 2008/11/07 00:18:55


Post by: olympia


Hello,
Answers are below.

Thanks!

John Spencer
Customer Service Specialist

Please do not delete previous email threads as this will help us serve you better!

Games Workshop
Customer Service
6711 Baymeadow Drive Suite A
Glen Burnie MD 21060

Games Workshop Customer Service is open:
Monday through Friday 9:00 Am to 7:00 PM EST

Contact info:
1-888-248-2335
custservATgames-workshop.com

Or visit us online at:
www.games-workshop.com
________________________________________
From: me
Sent: Thursday, November 06, 2008 5:21 PM
To: askyourquestion
Subject: rules questions

Hello!
I would be grateful for an answer to these three questions:
1. Does an Ork Battlewagon with a Deff Rolla inflict d6 STR10 hits if it rams a vehicle?
No.
2. Is a unit which loses an assault and chooses to pass the morale check via God of War subject to No Retreat?
Yes.
3. Will the responses to #1 and #2 above be consistent from one emailer to the next?
Yes.


God of War IS subject to No Retreat! @ 2008/11/07 00:21:24


Post by: lord_sutekh


As much as I would like to hold this as a defining proof (see my sig), an e-mail from a faceless GW employee does not a legit ruling make.


God of War IS subject to No Retreat! @ 2008/11/07 00:25:20


Post by: olympia


lord_sutekh wrote:As much as I would like to hold this as a defining proof (see my sig), an e-mail from a faceless GW employee does not a legit ruling make.

So you are saying an official response from a GW employee who's job is to answer rules questions is not legitimate? It's not legit unless it's FAQed is that it? I mean, that's probably what the response will be to these email rulings right?


God of War IS subject to No Retreat! @ 2008/11/07 00:33:42


Post by: Regwon


olympia wrote:
lord_sutekh wrote:As much as I would like to hold this as a defining proof (see my sig), an e-mail from a faceless GW employee does not a legit ruling make.

So you are saying an official response from a GW employee who's job is to answer rules questions is not legitimate? It's not legit unless it's FAQed is that it? I mean, that's probably what the response will be to these email rulings right?


yes. unfortunately the trend seems to be that the answer you get from one guy will be different to one you get from another guy. the way they come to their rulings is by reading the relevant material and deciding what they think it means. we have all done that and have come up with intelligent arguments on both sides of the debate. since they do not get their information from the developers the best you can hope for from an answer like this is a RAI ruling, which you could have thought of yourself. the service is there to provide a stop-gap to people that really cant decide.

you cannot trust GW customer serices to give you an accurate ruling. it is not canon. it is about as useful as going inot a FLGS and asking a redcoat.


God of War IS subject to No Retreat! @ 2008/11/07 00:34:06


Post by: mattyboy22


olympia wrote:
lord_sutekh wrote:As much as I would like to hold this as a defining proof (see my sig), an e-mail from a faceless GW employee does not a legit ruling make.

So you are saying an official response from a GW employee who's job is to answer rules questions is not legitimate? It's not legit unless it's FAQed is that it? I mean, that's probably what the response will be to these email rulings right?


Why should it be any different now than it was before? Until GW says that these answers are official, and at that point would hopefully print something in WD every month or on the web that gave answers to the most FAQ's, they aren't.


God of War IS subject to No Retreat! @ 2008/11/07 00:35:26


Post by: insaniak


That's exactly what the response will be to these email rulings.

The Games Devs are the people who write the rules. Replies from anyone else are going to be disregarded unless it's shown that the answers actually come from consultation from the Devs or from some proven standard of knowledge of the rules.

GW's rulezboys have a long history of conflicting answers. Until they can show a track record of providing consistent and (more importantly) correct answers, nobody's going to take them seriously no matter how 'official' GW chooses to brand them.



God of War IS subject to No Retreat! @ 2008/11/07 00:38:51


Post by: olympia


I requote from my original email
3. Will the responses to #1 and #2 above be consistent from one emailer to the next?
Yes.

Time will tell I guess, but I think this is a move in the right direction. Let me ask, what if GW publishes something in White Dwarf or online that says, "we're not going to FAQ every damn thing. email your questions and accept the responses as official; they will be consistent." That would settle things.


God of War IS subject to No Retreat! @ 2008/11/07 00:55:14


Post by: insaniak


olympia wrote:I requote from my original email
3. Will the responses to #1 and #2 above be consistent from one emailer to the next?
Yes.


Not to be rude, but what exactly does that prove? He's not very well going to say 'no' is he?


Let me ask, what if GW publishes something in White Dwarf or online that says, "we're not going to FAQ every damn thing. email your questions and accept the responses as official; they will be consistent." That would settle things.


It would settle things if the answers actually are consistent, and correct.

But only time will tell, there. Fixing their reputation for unreliable answers is going to take a lot more than them saying 'No, really, our answers are reliable now...'


God of War IS subject to No Retreat! @ 2008/11/07 01:28:21


Post by: Black Blow Fly


Look at the new FAQ for the UK GT Heats. Would you use that as canon in a local tournament?

G


God of War IS subject to No Retreat! @ 2008/11/07 02:04:05


Post by: Trasvi


Personal opinion.
GW should do a monthly release of FAQ/errata. Released as: free handouts in stores, in WD, online, and even packaged in the boxes with the units in question.



God of War IS subject to No Retreat! @ 2008/11/07 02:09:23


Post by: mattyboy22


Trasvi wrote:Personal opinion.
GW should do a monthly release of FAQ/errata. Released as: free handouts in stores, in WD, online, and even packaged in the boxes with the units in question.



Realistically you'll get it online, not in print.


God of War IS subject to No Retreat! @ 2008/11/07 02:11:24


Post by: olympia


Green Blow Fly wrote:Look at the new FAQ for the UK GT Heats. Would you use that as canon in a local tournament?

G

I'd love to check this out. Could you link to this?


God of War IS subject to No Retreat! @ 2008/11/07 02:14:20


Post by: Nurglitch


So the answer to the third question is a testable hypothesis. Who else is planning to test it?


God of War IS subject to No Retreat! @ 2008/11/07 02:15:51


Post by: sourclams


The last time I saw someone post an email response from a GW Rulezboy, he was saying that Eldar could use fleet to assault out of a falcon after it had moved.

Then GW comes out with their FAQ and it says that you can't use fleet to assault out of a transport after it had moved.

So yeah, I wish their rulings meant anything because it'd make life easier for many people, but this doesn't hold any water.


God of War IS subject to No Retreat! @ 2008/11/07 02:21:21


Post by: Nurglitch


sourclams:

Maybe if people tested the third answer, we could find out if that was true. If everyone's answer comes back consistent, we would have evidence to the contrary.


God of War IS subject to No Retreat! @ 2008/11/07 03:33:19


Post by: mattyboy22


You can get the same answer 20 times, all that means is they are being consistent. Until GW says these are official answers, they are not.


God of War IS subject to No Retreat! @ 2008/11/07 03:43:12


Post by: Nurglitch


I disagree. When I'm on the phone with a customer service representative, say, doing banking, I expect consistency because the service representative is working according to a set of official procedures and documentation. Consistency in customer service is indicative of there being an official procedure or answer that has been set for use with customers.


God of War IS subject to No Retreat! @ 2008/11/07 03:50:47


Post by: mattyboy22


Until GW, the company, says that the answers that these guys give over the phone are official, then they are not. For all we know there could be two guys working this in their spare time who consult each other on what the rules mean.
Banks have clearly written procedures and rules that they adhere to. If you call the bank, they are all going to tell you that you are going to get charged for overdrawing your account because it's right there in that nifty fee schedule they give you when you open an account, it's not ambiguous or questionable, it's cut and dry. Your account goes in the negative, we charge you for each transaction that put you there. Just like if you whine enough, and they haven't rebated you fees in the past X months or you aren't a chronic offender, they'll rebate it to you. Yes, that's right, they aren't "doing you a favor" or "being nice" they are following the procedure for rebating fees that they are given.
GW rules are not so clear and some are open to interpretation, unlike the policies of a bank.
Again, until GW comes out and says these guys answers are official, they aren't any more official then they were before.
Hopefully they'll keep track of what's being asked, get official answers, and we'll see some kind of monthly FAQ on the site.


God of War IS subject to No Retreat! @ 2008/11/07 03:59:54


Post by: Nurglitch


mattyboy22:

These weren't answers given over the phone, these were answers given via emailing their customer service. I was trying to say that if we start seeing consistency from GW, then we have evidence that they are implementing normal customer service procedures, i.e. answers given according to official documentation and procedures. Consistency in customer service is an indicator of how that customer service is being carried out, with what tools.

Since you bring it up, GW's rules are cut and dry, and no more open to interpretation than the rules of ordinary arithmetic, so it's an easy matter to track questions and produce an official answer to recurring questions. I believe that is why GW is holding off on the FAQs, because they are waiting to see what sort of problems their fans will invent due to the often poor reading skills of said fans.

That is because, when reading the 5th edition rules, I am struck by how the differences in presentation between the 4th and 5th edition resemble a response to the difficulties so many people exhibited when reading the 4th edition rules.


God of War IS subject to No Retreat! @ 2008/11/07 04:17:20


Post by: mattyboy22


Nurglitch wrote:mattyboy22:

These weren't answers given over the phone, these were answers given via emailing their customer service.


Ok, so change every instance where I said call to e-mail.

Nurglitch wrote:I was trying to say that if we start seeing consistency from GW, then we have evidence that they are implementing normal customer service procedures, i.e. answers given according to official documentation and procedures. Consistency in customer service is an indicator of how that customer service is being carried out, with what tools.


As I said, for all we know, the tools could be two guys talking about the questions they are asked and giving an answer. Heck, it could just be 1 guy doing this. It;s easy to have consistency when there are only a couple people involved.


Nurglitch wrote:Since you bring it up, GW's rules are cut and dry, and no more open to interpretation than the rules of ordinary arithmetic, so it's an easy matter to track questions and produce an official answer to recurring questions. I believe that is why GW is holding off on the FAQs, because they are waiting to see what sort of problems their fans will invent due to the often poor reading skills of said fans. That is because, when reading the 5th edition rules, I am struck by how the differences in presentation between the 4th and 5th edition resemble a response to the difficulties so many people exhibited when reading the 4th edition rules.


I agree that in several places, they have certainly made attempts to clarify in their rules and it is much more clear and concise. However, there are rules, like God of War and No Retreat, that need further clarification, which to generally be accepted, have to be presented in some official GW format. I GW so chooses to track what this guy (or guys) are hopefully consistently telling people and make that into an official answer then so be it. Hopefully we'll see something like a monthly FAQ on the website.


God of War IS subject to No Retreat! @ 2008/11/07 11:11:00


Post by: sourclams


Go look at the other thread about Deffrollas in this forum. The same guy sent back a response that was the opposite of the first one this OP posted.

So yeah, the email clarifications are still worthless.


God of War IS subject to No Retreat! @ 2008/11/07 11:53:44


Post by: insaniak


sourclams wrote:Go look at the other thread about Deffrollas in this forum. The same guy sent back a response that was the opposite of the first one this OP posted.


Well, no, the same guy appears to say the exact opposite in an email that has been altered to make a point...


But that point is still valid. GW FAQs are 'official' because they're a verifiable source of rules, and everyone uses the same FAQ, so long as they're keeping up with updates.

A printed email can be doctored, and even if it's not, it's still worthless when your opponent pulls out a printed email that says the exact opposite.


God of War IS subject to No Retreat! @ 2008/11/07 12:18:03


Post by: H.B.M.C.


Look, I got a responce as well.

Hello,
Answers are below.

Thanks!

John Spencer
Customer Service Specialist

Please do not delete previous email threads as this will help us serve you better!

Games Workshop
Customer Service
6711 Baymeadow Drive Suite A
Glen Burnie MD 21060

Games Workshop Customer Service is open:
Monday through Friday 9:00 Am to 7:00 PM EST

Contact info:
1-888-248-2335
custservATgames-workshop.com

Or visit us online at:
www.games-workshop.com
________________________________________
From: me
Sent: Friday, November 07, 2008 3:07 AM
To: askyourquestion
Subject: Few quick Q's

Hi there,

Just a couple of easy ones to start with:

A). On an Ork Battlewagon, does the Deff Rolla thing inflict D6 S10 hits if it rams into an enemy vehicle?

Sure does!

B). Calgar's got his God of War thing. Does that mean he's subject to No Retreat? Or anyone else using his rule for that matter.

No, he doesn't suffer No Retreat.

C). Are you guys keeping a record of all these Q&A's to ensure that they all match up and are consistant?

Everything is kept in a database to ensure no mistrakes are made. Thanks for your questions!



BYE


God of War IS subject to No Retreat! @ 2008/11/07 13:50:20


Post by: Blunt Force Trauma


I love consistency.


God of War IS subject to No Retreat! @ 2008/11/07 13:58:46


Post by: Steelmage99


lol----just lol


God of War IS subject to No Retreat! @ 2008/11/07 16:45:00


Post by: don_mondo


Except that John Spencer denies having sent out the email that H.B.M.C. posted................. I'm guessing that he (HBMC) posted that to show what anyone can do, ie change whatever answer was received to one they want. Point is tho, that John did post the first set of answers. I would ask that anyone trying to make that particular point in the future to annotate that they changed the email.............

And yes, we all know they are unofficial until FAQ etc etc.



God of War IS subject to No Retreat! @ 2008/11/07 18:58:55


Post by: sourclams


But that's the problem without having an FAQ. Anybody can just write out anything they want on a point of dispute and tout it as "fact" as long as they stick John Spencer's signature info at the top of it. So ultimately, net gain from the askaquestion mailto is 0.


God of War IS subject to No Retreat! @ 2008/11/07 21:44:43


Post by: Nurglitch


Speaking of consistency:

John Spencer wrote:Hello,

Answers are below.
Thanks!
John Spencer
Customer Service Specialist

Please do not delete previous email threads as this will help us serve you better!

Games Workshop
Customer Service
6711 Baymeadow Drive Suite A
Glen Burnie MD 21060

Games Workshop Customer Service is open:

Monday through Friday 9:00 Am to 7:00 PM EST

Contact info:
1-888-248-2335
custserv@games-workshop.com
Or visit us online at: www.games-workshop.com

--------------------------------------------------------------------------------

From: Nurglitch
Sent: Thursday, November 06, 2008 9:19 PM
To: US Customer Service
Subject: Rules Questions


Hey,

I was wondering if I could get an answer to the following three rules questions:

1. Can an Ork Battlewagon use its Deff Rolla when it rams a vehicle? The rules say ramming is a special type of tank shock.

JS: No. It only works in Tank Shock.

2. If Marneus Calgar uses God of War to pass a morale check, is he affected by No Retreat?

JS: Yes.

3. Does the Lash of Submission count as a ranged weapon? If so, does that mean it is a psychic shooting attack?

JS: Codex: Chaos Space Marines is pretty clear that this is a psychic power that is used instead of shooting, thus is a psychic shooting attack.


God of War IS subject to No Retreat! @ 2008/11/07 21:55:11


Post by: BBeale


Are people so interested in bickering ad nauseum about the rules that they actually feel the need to discount solicited input from GW as to how the rules work just to keep the argument alive?

Brice


God of War IS subject to No Retreat! @ 2008/11/07 22:06:50


Post by: insaniak


It's nothing to do with being interested in bickering...

I can't speak for everyone, but I personally discount GW's 'Rulezboyz' due to having several situations over the years (before I gave up on asking them) where answers that I have received have been completely different to answers that an opponent has received.

There's simply no way to take their answers seriously, because they mean absolutely nothing.


God of War IS subject to No Retreat! @ 2008/11/07 22:09:06


Post by: Nurglitch


Well there's the thing, there are no more rulesboys, and the replacement customer service seems to be consistent.


God of War IS subject to No Retreat! @ 2008/11/07 22:10:56


Post by: sourclams


Again, a GW Rulezboy responded to one of my friends on a question about Eldar fleet+assaulting out of moving transports.

He said yes when conventional wisdom said no.

Then GW FAQ's the issue 2 months later.

They said no.

So yes, solicited input from GW has been pretty un-useful.


God of War IS subject to No Retreat! @ 2008/11/07 22:14:06


Post by: usernamesareannoying


sourclams wrote:Again, a GW Rulezboy responded to one of my friends on a question about Eldar fleet+assaulting out of moving transports.

He said yes when conventional wisdom said no.

Then GW FAQ's the issue 2 months later.

They said no.

So yes, solicited input from GW has been pretty un-useful.
thats probably why theyre killing the rulezboyz.


God of War IS subject to No Retreat! @ 2008/11/07 22:14:57


Post by: Nurglitch


sourclams:

Yes, a GW rulesboy answered a question falsely. If there are no more rulesboys and there is a new customer service for answering rules, should you not give it a try, if only to justify your opinion? What's the worst that could happen?

It would be helpful if you could corroborate the results that others have gotten (though switch the questions around so they're not blatant copy-pastes), so we test whether the new service is an improvement on the old.

Here's the address:

askyourquestion@games-workshop.com



God of War IS subject to No Retreat! @ 2008/11/07 22:18:13


Post by: BBeale


Insaniak,

Except that an answer provided by a GW employee, who's sole job it is to answer rules related questions, is certainly more valid than one that doesn't carry their stamp of approval, and certainly for everyone that reads the ruling the issues should be laid to rest, at least until GW changes the ruling through another means. Moving this service to an e-mail based format is only going to serve to make it better and more conistent.

Brice


God of War IS subject to No Retreat! @ 2008/11/07 22:33:04


Post by: insaniak


BBeale wrote:Except that an answer provided by a GW employee, who's sole job it is to answer rules related questions,


That's just it: is that their actual job?

I've seen nothing to indicate that the change is anything other than a name change. Is it still just some guy in mail order answering questions, or someone with actual rules knowledge, and actual authority to make judgement calls?


Moving this service to an e-mail based format is only going to serve to make it better and more conistent.


It's been email based before. It was snail-mail based before that. And it wasn't any more consistent.


God of War IS subject to No Retreat! @ 2008/11/07 22:35:04


Post by: Nurglitch


insaniak:

Might I suggest that given the consistency of answers given by GW's rules support service is an empirical matter, it might be worth testing, so you're not just relying on established prejudice?


God of War IS subject to No Retreat! @ 2008/11/07 22:52:36


Post by: BBeale


At the end of the day we now have clear, unambiguous answers to issues that we formerly did not. How is that a bad thing? Insaniak, send them an e-mail. If you get a different set of answers, then you have something to gripe/be mistrustful about. Until then, these issues have been dealt with as far as the sommunity should be concerned.

Brice


God of War IS subject to No Retreat! @ 2008/11/07 23:23:35


Post by: solkan


BBeale wrote:At the end of the day we now have clear, unambiguous answers to issues that we formerly did not. How is that a bad thing? Insaniak, send them an e-mail. If you get a different set of answers, then you have something to gripe/be mistrustful about. Until then, these issues have been dealt with as far as the sommunity should be concerned.

Brice


What people need are clear, unambiguous, authoritative and consistent answers. What reason do I have as a fellow player to consider a possibly either edited or falsified e-mail as a legitimate answer to a rules question? Even if a given message isn't a fake, there's still no indication what method was used to answer the question.

A certain other miniature wargaming company has a forum where official answers are given for everyone to see, and answers are posted by the head rules guy and his minions. It's amazing how that eliminates problems like this in their game.


God of War IS subject to No Retreat! @ 2008/11/07 23:29:08


Post by: H.B.M.C.


As some people guessed, yes, I completely made up that E-mail I posted on the last page.

It was my way of proving a point that not only are these "rulings" in no way binding until they are published, but they can also be faked by anyone.

BYE


God of War IS subject to No Retreat! @ 2008/11/07 23:52:56


Post by: olympia


H.B.M.C. wrote:As some people guessed, yes, I completely made up that E-mail I posted on the last page.

It was my way of proving a point that not only are these "rulings" in no way binding until they are published, but they can also be faked by anyone.

BYE


We are not trying to test whether or not you can cheat. I'm sure you can whether it's by moving your models an extra 1/2" or by creating fake emails. So rest assured, even if the GW customer service is clear and consistent you will still be able to abuse the game in myriad ways.


God of War IS subject to No Retreat! @ 2008/11/07 23:56:04


Post by: BBeale


Wait. Because someone (generic someone, not HBMC who isn't trying to pass off his "ruling" as real) might be unethical enough (not to mention pathetic enough) to falsify an e-mail from GW, we shouldn't rely on this new system? And why is it important that we know the method used to reach the decision? We're rarely given that information in the FAQs. Why start requiring it now? It should be good enough that GW says "this is how the rule is applied."

Brice


God of War IS subject to No Retreat! @ 2008/11/07 23:57:07


Post by: mattyboy22


olympia wrote:
H.B.M.C. wrote:As some people guessed, yes, I completely made up that E-mail I posted on the last page.

It was my way of proving a point that not only are these "rulings" in no way binding until they are published, but they can also be faked by anyone.

BYE


We are not trying to test whether or not you can cheat. I'm sure you can whether it's by moving your models an extra 1/2" or by creating fake emails. So rest assured, even if the GW customer service is clear and consistent you will still be able to abuse the game in myriad ways.


I think the point he is trying to make is, say you produce a printout of an e-mail saying that Deffrolla's can't be used to Tank Shock. At the same time I produce one saying they can. How can you prove with any validity, on the spot in the middle of a game, that mine is the doctored e-mail and not yours?


God of War IS subject to No Retreat! @ 2008/11/08 00:02:17


Post by: BBeale


If consistency can be established as a fact for this new service, then you'll know if someone is trying to pass off a doctored e-mail simply by virtue of the fact that the answer differs from the one that you have.

Brice


God of War IS subject to No Retreat! @ 2008/11/08 00:02:49


Post by: mattyboy22


BBeale wrote:If consistency can be established as a fact for this new service, then you'll know if someone is trying to pass off a doctored e-mail simply by virtue of the fact that the answer differs from the one that you have.

Brice


But how can you prove it.


God of War IS subject to No Retreat! @ 2008/11/08 00:05:38


Post by: BBeale


Why would you ever have to prove it? If you're playing a casual game, walk away. If this is a GW sponsored tournament, the rules judges will provide the same ruling, assuming that consistency is no longer an issue under this new system.

Brice


God of War IS subject to No Retreat! @ 2008/11/08 00:14:42


Post by: mattyboy22


BBeale wrote:Why would you ever have to prove it? If you're playing a casual game, walk away. If this is a GW sponsored tournament, the rules judges will provide the same ruling, assuming that consistency is no longer an issue under this new system.

Brice


My point is, if you bring a printout and I bring a printout, unless the judge e-mails and gets a response right away it's going to be their judgment call on which e-mail is real and which is not. Unless GW compiles these questions and gives them to every TO before the thing (which would be a good thing).

Even more realistically, I play Orks and you don't. I have a doctored e-mail and you have nothing. How can you dispute my printed proof?

Plus, if it's just one guy answering all the e-mails of course it's gong to be consistent, he's the only one answering our questions, but GW could turn around tomorrow and FAQ it the other way.

Sure, the e-mails that GW send out can be consistent, but there isn't anything stopping people from doctoring them to suit their needs. Like I said, the best we could hope for is that GW releases a monthly PDF of the most FAQ and marks it official, that would be awesome.


God of War IS subject to No Retreat! @ 2008/11/08 00:21:57


Post by: Drunkspleen


mattyboy22 wrote:My point is, if you bring a printout and I bring a printout, unless the judge e-mails and gets a response right away it's going to be their judgment call on which e-mail is real and which is not. Unless GW compiles these questions and gives them to every TO before the thing (which would be a good thing)
Just on a note, there were 3 minutes between me e-mailing them and getting my reply, so in theory the judge could e-mail and get a response basically right away.


God of War IS subject to No Retreat! @ 2008/11/08 00:26:49


Post by: BBeale


Matty,

Or, we as a community can compile the answers to our questions. That serves to provide a check for consistency and against duplicity. This is a great tool if it works. And I would assume that if GW is serious about consistency TOs will get some sort of guidance on these sorts of hot-topic rules issues.

On a related note, I don't understand the position that these rulings are not binding till there's a FAQ. GW is providing us with tool to determine how the rules work. If someone publishes a ruling on this site (or anywhere else), anyone who reads it has notice of GW's position on the rule. To play contra to that ruling (assuming it's not a house rules situation) is cheating once you have notice. Simple.

Drunkspleen,

My reply took about as long as well.

Brice



God of War IS subject to No Retreat! @ 2008/11/08 05:27:50


Post by: Ghaz


Nurglitch wrote:Well there's the thing, there are no more rulesboys, and the replacement customer service seems to be consistent.

'Consistent' is not a synonym for 'correct'. For all we know, the answers are consistenly wrong.


God of War IS subject to No Retreat! @ 2008/11/08 06:04:47


Post by: Black Blow Fly


that is easy for you to say. The new email system of answering leaves a paper trail. Anyone who would sleaze out and edit an answer is someone I would REFUSE to play.

G


God of War IS subject to No Retreat! @ 2008/11/08 11:46:20


Post by: insaniak


BBeale wrote:At the end of the day we now have clear, unambiguous answers to issues that we formerly did not. How is that a bad thing?


What we have are clear, unambiguous answers from someone who's job description appears to be 'Customer Service Specialist' rather than 'GW Games Developer' or 'Offical Rules Adjudicator'...

Not a bad thing. Just a useless thing.


Insaniak, send them an e-mail. If you get a different set of answers, then you have something to gripe/be mistrustful about.


I'm not griping about it. Nor am I mistrustful of it. Just pointing out why I think it's flawed.

I just don't see it as being in any way useful for anything other than casual games... which are the games that don't actually need the service in the first place. Go to a tournament and show your opponent a printed email to prove yourself correct on a rules issue and see how far it gets you.

As an aside, WotC has a system on their forums where games have a nominated rules person who has a proven level of knowledge of the rules, and is considered trustworthy enough to give accurate answers to rules questions. And even then, if his answers cover an ambiguous issue, even if he's checked the ruling with the guy who writes the rules, they aren't considered official until they're included in an FAQ. Why? Simply because in a competitive environment, 'Some guy on the internet said...' just doesn't cut it. It's not a rule until it's in an official publication.

It doesn't matter what GW choose to call their Rulzboy, he's still going to be disregarded by those who want official answers that their opponent can't argue with or claim are just made up.


God of War IS subject to No Retreat! @ 2008/11/08 11:56:49


Post by: H.B.M.C.


I'm sure we could all send them the same E-mail tomorrow and get the same responce 100 times. Doesn't change the fact that if you walk into a store tomorrow with a printed out E-mail that shows a differing point of view to the one held by the person you're playing, then that E-mail means nothing. To that person, it's just an E-mail. It holds no meaning.

As insaniak said, it's nice to have this 'service', but it is ultimateley useless. It's not official in any way that can be said to be binding. Until it's published, it doesn't mean anything.

BYE


God of War IS subject to No Retreat! @ 2008/11/08 12:11:34


Post by: BBeale


Of course it means something. It is, after all, a response from GW resolving a rules issue. You can't stick your head in the sand and say it doesn't count. It's correct until GW says otherwise. It's certainly more "official" than any conclusion reached without the benefit of its input.

Brice


God of War IS subject to No Retreat! @ 2008/11/08 12:31:17


Post by: sourclams


Except that it really doesn't. The write-in-rules-service has existed for a long time, this is simply a new and arguably better format. That doesn't change that their answers have been worthless in the past.

If this service does serve to expedite the FAQ process then it will certainly prove to have some worth, and over time people may begin to pay attention to the email sheets. Until then, however, it's simply an informed opinion.


God of War IS subject to No Retreat! @ 2008/11/08 12:50:36


Post by: BBeale


No, an informed opinion is a conclusion that we reach on this site. This is something more than that. As far as any of us should be concerned, anyone refusing to play in accord with the rules as stated in one of these solicited responses is cheating.

Brice


God of War IS subject to No Retreat! @ 2008/11/08 13:40:37


Post by: sourclams


Says you.


God of War IS subject to No Retreat! @ 2008/11/08 13:52:40


Post by: BBeale


How is it not? You have a ruling from GW. There's a point where you're being contrary just to be contrary. . .

Brice


God of War IS subject to No Retreat! @ 2008/11/08 13:58:18


Post by: InquisitorFabius


Actually, you have an email that may or not be a final ruling.


God of War IS subject to No Retreat! @ 2008/11/08 14:04:17


Post by: sourclams


What we have is a piece of printer paper with some words on it that might or might not have come from John Spencer, who might or might not be operating in an official capacity that affects how we will have to use rules in 40k, casual games and tournament settings. Until they're compiled into a document with the GW stamp of approval that is easily referable and verifiable we don't actually have much of anything except somebody else's opinion.

Just because it comes from GW doesn't mean it's correct. Look at White Dwarf battle reports. By their own admission they don't really need to refer to the rules because everybody just knows "how it's meant to be played".

John Spencer's rulings are about as useful as Obama's presidential edicts; they might give you an official opinion, they might allow you to predict future trends, but until the President-elect is sworn in as President, they have no official weight.


God of War IS subject to No Retreat! @ 2008/11/08 15:04:28


Post by: BBeale


Fabius,

Whether or not it is a final ruling is irrelevant. It's a ruling and it's from GW.

Sourclams,

The fact that you insist on operating under the idea that 1) part of John Spencer's job isn't to consistently and unambiguously answer rules question on behalf of GW, and 2) everyone who produces an e-mail from him has falsified it in some way says a lot more about you and how you play this game than it does about this new system.

I would never cheat at a game of toy soldiers and I don't go around expecting other people to do so either--people that are pathetic enough to cheat at a game of 40k are the exception, not the rule. If someone is going to falsify an e-mail, why wouldn't they falsify a FAQ pdf? It would certainly be just as simple to do. "Yeah, this is the 'updated' version of the PDF." I don't carry my laptop to tournaments, so the same barriers to verification exist with FAQs that exist with rules queries under this system.

Whether you agree with a ruling or not is also irrelevant. GW writes the rules. When someone in an official capacity at GW says this is the rule, it is. Your opinion at that point is moot.

In all seriousness, if one of these hot-topic rules issues comes up and someone across the table says, "Hey, I had the same question, this is the response GW sent me regarding it", would you play by the ruling or not (assuming you didn't agree with it). I certainly think you should, and I have pretty strong feelings about anyone who wouldn't.

Brice


God of War IS subject to No Retreat! @ 2008/11/08 15:24:35


Post by: Breton


BBeale wrote:How is it not? You have a ruling from GW. There's a point where you're being contrary just to be contrary. . .

Brice


Because I've got a ruling from that Red Shirt over there that says the opposite, another Red Shirt over here says yet a third thing, and the Red Shirt who's having his day off today didn't agree with anyone else either. That's why the FAQ is what counts. Its the trump card. Its the final be-all-end-all of rulings. That's what we have faith in, that's what we all have access to no matter when we ask, or who we ask. If someone cares enough to hack the GW website and replace the FAQ... more power to them. At that point they deserve to have their week in the sun, so to speak, and have the ruling go their way. It'll help them make it through their jail time.

As for assuming everyone out there would fake an email... No I don't, and I don't think anyone else has either. What they're saying is that with flip-flops between sub-official rulings and the FAQ release, (and lets face it, most stores have at least one) the guys who would fake an email this isn't good enough for them.


God of War IS subject to No Retreat! @ 2008/11/08 15:28:07


Post by: Mad Doc Grotsnik


Rulesboyz should be used as a way to settle disputes when both sides are being truculent. Their accuracy is less important than getting on with your bloody game.


God of War IS subject to No Retreat! @ 2008/11/08 15:34:51


Post by: coredump


Do we have anything *official* from GW that states that Spencers answers are meant to be taken as official rulings?
Saying 'you can email questions here' isn't enough; because they also say we can ask questions an the local store.
The Redshirt is *also* a GW employee, and part of their job is to answer rules questions. And I don't think I have ever spent more than an hour in a store without having to correct a Redshirt on a rules issue. (not a complaint, I am just more of a geek I guess)



And there is an issue of inherrent fairness. The reason rules are valid, is because everyone has access to them and thus can operate from the same level.
You can buy the books, you can download the FAQ. But I have no idea what questions you are asking Spencer. This inherrent 'secrecy' is what makes them near useless. We show up, and I have used the rules made publically available to create my army. You show up with the public rules, and your *private correspondence* that invalidates some of my army choices.
We are now playing two separate games.

If GW intended(or cared) to make these ruling 'official', they would announce it as such, and could *easiliy* give Spencer a place on the website for a FAQ column.

WoTC did such a thing with Star Wars RPG; and it worked fine. But to try and use private correspondence to change the rules for an entire game, isn't right.

And that assumes the answers can be considered reliable.


God of War IS subject to No Retreat! @ 2008/11/08 15:40:50


Post by: sourclams


Mad Doc Grotsnik wrote:Rulesboyz should be used as a way to settle disputes when both sides are being truculent. Their accuracy is less important than getting on with your bloody game.


And when the same question comes up in the next game? And the one after that? See where this goes? Making assumptions about the validity of others' interpretations can change a person's entire army list, forever, if those people consistently play at the same venue with the same group of friends like most of us do.

Deffrolla Battlewagons, for example, go from being very powerful to virtual suck depending on whether or not we decide to trust this individual's answer. GW employees are wrong *all the time*. This is the part that many people take exception to. Go look at WD battle reports, the email about "eldar can assault out of moving transports", and all the other inconsistencies. How is this guy any different than the White Dwarf chief editor? Or the customer service rep for a sales region? Or some other faceless guy on the phone? Just because GW says doesn't mean it's how it is, because GW says different things at different times.

Bigger picture.


God of War IS subject to No Retreat! @ 2008/11/08 15:49:58


Post by: Mad Doc Grotsnik


Well, if the same question crops up, you have an answer, so why bother asking it? Just stick with the ruling given until an FAQ comes out.

This is my problem with over competitive players. Me? I tend to discuss likely problems with my opponent before the game, and if anything comes up during it, a quick discussion and it's cleared up.


God of War IS subject to No Retreat! @ 2008/11/08 16:05:07


Post by: Black Blow Fly


it looks like a step in the right direction.

G


God of War IS subject to No Retreat! @ 2008/11/08 16:24:06


Post by: Platuan4th


mattyboy22 wrote:My point is, if you bring a printout and I bring a printout, unless the judge e-mails and gets a response right away it's going to be their judgment call on which e-mail is real and which is not.


Even if they could get an e-mail right away, it would still be their judgment call as it's their tournament and TO's always have final say in their tournaments.

mattyboy22 wrote:Unless GW compiles these questions and gives them to every TO before the thing (which would be a good thing)


If they could do that, why couldn't they take the less effort it would require to just post an FAQ rather than e-mail, either individually or mass, people running tournaments. That way everyone would benefit.

As it is, I see this as no more official than if I walked up to Phil Kelly or any other Design Team member and asked them a rules question: The answer(note: NOT a ruling) to my question is only available to me and not published for the public at large with an official stamp of approval. Until published in an FAQ somewhere, those answers are still only an opinion, even if highly valued or "more authoritative".


God of War IS subject to No Retreat! @ 2008/11/08 20:54:22


Post by: insaniak


Platuan4th wrote:Even if they could get an e-mail right away, it would still be their judgment call as it's their tournament and TO's always have final say in their tournaments.


That, and the fact that Tournament packages usually list the Rulebooks, Codexes and FAQs as valid rules sources. I've never seen a tournement package that included emails from the Rulzboyz as a valid part of the ruleset.


God of War IS subject to No Retreat! @ 2008/11/08 21:59:52


Post by: Black Blow Fly


if you are playing a certain way then someone convinces you to change that is powerful. The email answers could simply help people playing friendly games. It does not always have to come down to what is valid in a tournament environment. Step back and see the forest not a clump of trees. Really.

G


God of War IS subject to No Retreat! @ 2008/11/08 22:11:48


Post by: insaniak


Green Blow Fly wrote:The email answers could simply help people playing friendly games.


...who generally don't need the help.

The vast majority of rules issues in friendly games are resolved by either a quick discussion and agreement, or a dice roll (and if you play against regular opponents, followed by the addition of a house rule to cover the situation if it comes up again).

If your 'friendly' opponent isn't flexible enough to accept either of those two resolution methods, I can guarantee that they're also not going to be the sort of player who will accept your word that the email printout you're waving at them is genuine.


God of War IS subject to No Retreat! @ 2008/11/08 22:16:30


Post by: BlackSpike


No matter the apparent consistency of GW's responses (or otherwise), my personal opinion is not to take the word of an unofficial internet forum as any indication of GW's answers.


God of War IS subject to No Retreat! @ 2008/11/08 22:43:57


Post by: Nurglitch


You can always check the consistency yourself by emailing GW directly, and then judge the relevance of its corroboration (or lack thereof) with the opinions expressed here.


God of War IS subject to No Retreat! @ 2008/11/08 23:01:12


Post by: Black Blow Fly


insaniak wrote:
Green Blow Fly wrote:The email answers could simply help people playing friendly games.


...who generally don't need the help.

The vast majority of rules issues in friendly games are resolved by either a quick discussion and agreement, or a dice roll (and if you play against regular opponents, followed by the addition of a house rule to cover the situation if it comes up again).

If your 'friendly' opponent isn't flexible enough to accept either of those two resolution methods, I can guarantee that they're also not going to be the sort of player who will accept your word that the email printout you're waving at them is genuine.


Not true at all. I have seen many times when players went the ruling of a neutral third party to get on with the game. Not everyone is a veteran or has face to face access with an arbitrary rules expert. When I first started playing it was in a small town and before the Internet was what is now. Many people play mostly for fun and the email answer is an easy way to check how a rule works. I'm not saying the email answer is always right but that it is an easy way for some people to clarify a question they have and reach an agreement. Simple really.

G


God of War IS subject to No Retreat! @ 2008/11/08 23:02:54


Post by: dvdhwk


Nurglitch wrote:You can always check the consistency yourself by emailing GW directly, and then judge the relevance of its corroboration (or lack thereof) with the opinions expressed here.


I don't think anyone is wholeheartedly arguing the "consistency" issue anymore (if they are indeed tracking the emails in a database, then over time I'm willing to give them the benefit of the doubt that they will be more consistent). The bigger issue for everyone seems to be the "authoritative" issue. And no matter how consistent their rulings are, without the authority to back them up, "consistency" is a moot point. So chiming in every ten posts or so about empirically verifying the consistency is kinda pointless.


God of War IS subject to No Retreat! @ 2008/11/08 23:08:11


Post by: Black Blow Fly


why bother asking a question if you don't plan to use it settle a dispute involving the rules?

G


God of War IS subject to No Retreat! @ 2008/11/08 23:11:43


Post by: insaniak


Green Blow Fly wrote:Not true at all. I have seen many times when players went the ruling of a neutral third party to get on with the game.


...in which case they now have their ruling, and still have no reason to email GW about it...


God of War IS subject to No Retreat! @ 2008/11/08 23:15:21


Post by: Black Blow Fly


you missed my point entirely.

G


God of War IS subject to No Retreat! @ 2008/11/08 23:43:36


Post by: Nurglitch


dvdhwk:

Not at all, particularly since people against the authority of GW's new email customer service seem to be against its authority on the grounds that the previous service was inconsistent. Consistency, where answers to questions about rules are concerned, does hint at an authority.


God of War IS subject to No Retreat! @ 2008/11/08 23:48:14


Post by: H.B.M.C.


BBeale wrote:Of course it means something.


All it means is that someone from GW's customer service team sent you an E-mail. What if you're playing a pickup game at a GW store, and the Red Shirt disagrees with that ruling. He's a GW employee disagreeing with another GW employee? Do we now roll to see who is more right?

These E-mails are pointless and meaningless until they are collated and published in an official format. Until such time as that happens, they are little more than a novelty.

BYE


God of War IS subject to No Retreat! @ 2008/11/09 00:28:28


Post by: Black Blow Fly


Or until GW says they are official.

G


God of War IS subject to No Retreat! @ 2008/11/09 00:34:34


Post by: Panic


insaniak wrote:
Green Blow Fly wrote:The email answers could simply help people playing friendly games.


...who generally don't need the help.
...


yeah,
So GW seems to have put a more rebust email rules system in place.

Sometime a rule interpretation can split two reasonable people during a friendly game, It can seem like you/they are trying to get an advantage.. and your not, you just don't see eye to eye on the rules and most times both players will happyly dice off to resolve.

with the email you can get a ruling and next game both people don't think the other is trying to get a advantage... so it helps friendly gamers too.

Also We'll see lots of heads ups on rules issues before games via awarness in forums etc... 'oh did you see how they ruled on that...'

But what I see now are the people who were arguing on the losing side of the email ruling, denounce the email rulings to keep their advantages... and that's just sad...



Green Blow Fly wrote:Or until GW says they are official.

G


Exactly... which I think will be real good...

Panic...


God of War IS subject to No Retreat! @ 2008/11/09 00:44:17


Post by: Ghaz


Panic wrote:But what I see now are the people who were arguing on the losing side of the email ruling, denounce the email rulings to keep their advantages... and that's just sad...

No. What's sad is people who believe that this is the end all be all when it comes to answering a rules question. It's not. It's no better than rolling a D6. So what if the ruling sided with you this time. There's no guarantee that it's official or if it's correct and that makes it worthless.


God of War IS subject to No Retreat! @ 2008/11/09 01:29:34


Post by: dvdhwk


Nurglitch wrote:dvdhwk:

Not at all, particularly since people against the authority of GW's new email customer service seem to be against its authority on the grounds that the previous service was inconsistent. Consistency, where answers to questions about rules are concerned, does hint at an authority.


No, the crux of most people's argument against the authority is that GW has not said that email responses are official unlike rulebooks, codexes, FAQ's, which they say are official.

Additionally consistency and authoritativeness are independent factors. Being more consistent doesn't lend itself to being more authoritative by definition. Nor does being more authoritative lend itself to being more consistent by definition. Look at a number of authoritative FAQ's (esp. regarding Space Marines and various chapters). There are inconsistencies, yet the FAQ's are nonetheless authoritative. Granted being both authoritative AND consistent is important and is what we're all looking for. But their not necessarily linked.

If anything, you can link consistency to reliability and predictability. Many people are arguing against their reliability and predictability, which are also independent of authoritativeness.


God of War IS subject to No Retreat! @ 2008/11/09 02:33:47


Post by: Nurglitch


dvdhwk:

Except that GW is the umbrella group for the putative authority, and consistency from one of its branches can be taken as evidence that the answers provided by that branch are consistent with any answers that might be provided by the authoritative branch, thereby being authoritative.

So yes, in the matter of whether GW's new rules query service is authoritative, consistency is a dependent factor.


God of War IS subject to No Retreat! @ 2008/11/09 02:51:04


Post by: mattyboy22


Platuan4th wrote:
Even if they could get an e-mail right away, it would still be their judgment call as it's their tournament and TO's always have final say in their tournaments.


Yes, I agree but I was countering his validity to bringing one to a tourney.


Platuan4th wrote:If they could do that, why couldn't they take the less effort it would require to just post an FAQ rather than e-mail, either individually or mass, people running tournaments. That way everyone would benefit.


I agree, I think it would be great if they threw up something monthly on the website with official answers to the most FAQ's.


Platuan4th wrote:As it is, I see this as no more official than if I walked up to Phil Kelly or any other Design Team member and asked them a rules question: The answer(note: NOT a ruling) to my question is only available to me and not published for the public at large with an official stamp of approval. Until published in an FAQ somewhere, those answers are still only an opinion, even if highly valued or "more authoritative".


I agree, but half the people here don't


God of War IS subject to No Retreat! @ 2008/11/09 03:15:28


Post by: H.B.M.C.


Panic wrote:But what I see now are the people who were arguing on the losing side of the email ruling, denounce the email rulings to keep their advantages... and that's just sad...


I don't even really know what the argument's about, so I couldn't care either way which 'side' is the 'winner' in the argument. At the moment all I see is an E-Mail from GW customer services where a Customer Service Rep has voiced his opinion of a rule. I don't see an official ruling published by GW.

BYE


God of War IS subject to No Retreat! @ 2008/11/09 03:18:01


Post by: H.B.M.C.


Nurglitch wrote:Except that GW is the umbrella group for the putative authority, and consistency from one of its branches can be taken as evidence that the answers provided by that branch are consistent with any answers that might be provided by the authoritative branch, thereby being authoritative.


That's a wonderful bit of circular logic you've got there.

"If they say the same thing over and over, they are there fore consistent, and therefore official, therefore their answers are official, therefore they are right."

I cannot believe you would actualy subscribe to a line of thinking like this Nurgy.

BYE


God of War IS subject to No Retreat! @ 2008/11/09 03:42:15


Post by: Nurglitch


H.B.M.C:

That's because I don't subscribe to that line of thinking. That's just bullshiat that you made up.

I think that consistency in the new service answering rules queries by email is evidence that the answers they give are official. That's it. I believe I've pointed out that I don't think one of the answers I received was right. And I've pointed out that consistency is simply evidence. You know how evidence works, right?

Now why do I think that consistency in replies would count as evidence? It's pretty simple, if the answers are consistent, it's because the people answering the emails have an official Q&A wiki where they look up the answer and copy-paste it into emails. If the question does not appear on the wiki, then they add it and a designer answers it.

Rather than release an official FAQ, I would hypothesize that GW does this because the moment they release an FAQ people complain that the FAQ doesn't answer their questions, or that it answers them badly, or whatever new brand of idiocy prevents them from figuring out the right answer. This way they can track the questions that come in, as a note for amending the text of the 6th edition, provide consistent and official answers, and provide the kind of rules support that the community has been demanding for a long while.


God of War IS subject to No Retreat! @ 2008/11/09 04:01:52


Post by: sourclams


If they have an official Q&A wiki, cut out the middle man and post it as an FAQ. There's absolutely no reason players should have to shout into a bucket and wait for the echoes every time a common rules ambiguity needs to be addressed.

As to the last bit about GW not wanting to print FAQs because people complain they're not exhaustive enough, well, you just made that up. It's not even logically consistent with your previous hypothesis about a rules wiki. It's not the consistency that people have a problem with. I can consistently take a crap at 7:00 am every morning. That doesn't make me an authority on the subject.


God of War IS subject to No Retreat! @ 2008/11/09 07:09:15


Post by: dvdhwk


Nurglitch:

Consistency =/= Authoritativeness

They are independent of one another.

As I stated, GW's FAQ's have at times been inconsistent, they are nevertheless authoritative. Both elements are good and to be desired, but they are not the same. One does NOT lead to the other.


God of War IS subject to No Retreat! @ 2008/11/09 08:05:48


Post by: Kilkrazy


Mod in:

This thread has gone well off the original topic and turned into an argument about whether email answers are authoritative as a source of rulings.

I am going to lock the thread to save further OT argument.

If you wish to continue the discussion, I suggest you make a poll about whether players are prepared to take emails as authoritative. Then other users will see by the topic title what is under discussion.

Mod out: