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YOUR SPACE HULK ORDER @ 2009/08/27 05:28:35


Post by: BrookM


Hello,

Thank you for your recent Space Hulk order. Some of you may have noticed that your "My Games Workshop" page is showing your order as having been dispatched. Please be aware that this is not the case. Due to a mix-up in all the excitement to pack the thousands of boxes we will be sending out next week, a small number of orders were inadvertently marked as having already been sent. We apologize for any confusion: your order will be dispatched shortly and you will receive your copy of Space Hulk no later than the 5th of September.




YOUR SPACE HULK ORDER @ 2009/08/27 06:12:20


Post by: Brother SRM


It's okay, maybe there will be a mix-up and you'll get two or something.


YOUR SPACE HULK ORDER @ 2009/08/27 06:15:22


Post by: BrookM


I doubt it sadly.


YOUR SPACE HULK ORDER @ 2009/08/27 06:23:54


Post by: NO_SUCH_LUCK


It'll be okay little buddy...


YOUR SPACE HULK ORDER @ 2009/08/27 06:49:07


Post by: H.B.M.C.




YOUR SPACE HULK ORDER @ 2009/08/27 09:09:42


Post by: BrookM


Someone shares in the pain.


YOUR SPACE HULK ORDER @ 2009/08/27 09:15:00


Post by: H.B.M.C.


God that post above must make me look pretty stupid. All I posted was a smiley face yet it has a mark to show I edited the post. LOL!


YOUR SPACE HULK ORDER @ 2009/08/27 09:16:30


Post by: Deff Dread red Edition


Even though I haven't ordered it I feel your pain.Waiting long for an already long awaited product is rather maddening(as I found out when I had to wait two months for my IG battle force,but that was back in 4th ed.).

I could give you and awkward nerd hug if you would like?Yet I think for now the best I can do is a manly pat on the back accompanied by the words,"There,there lad it will be alright."


YOUR SPACE HULK ORDER @ 2009/08/27 09:22:51


Post by: BrookM


I think I'll rather look at pictures of naked ladies instead.


YOUR SPACE HULK ORDER @ 2009/08/27 10:08:21


Post by: Le Grognard


We've had a preview copy at the store for a week already and busted it out and played since the owner is going to get it anyways. Yea, it's fun; but not $99 worth of fun.


YOUR SPACE HULK ORDER @ 2009/08/27 10:14:53


Post by: Alex Kolodotschko


H.B.M.C. wrote:God that post above must make me look pretty stupid. All I posted was a smiley face yet it has a mark to show I edited the post. LOL!


You would think that you would have sussed it by 8000+ posts! Hey ho!


YOUR SPACE HULK ORDER @ 2009/08/27 11:30:13


Post by: Cheese Elemental


Jervis probably posted it so that he can feed off your pain.


YOUR SPACE HULK ORDER @ 2009/08/27 14:18:44


Post by: Wehrkind


I hear ya man. Between waiting for this and Chaos in the old world, I am getting a little fidgety when I think about them. I am going to have divots in my cubicle desk from drumming my fingers incessantly.


YOUR SPACE HULK ORDER @ 2009/08/28 09:33:40


Post by: H.B.M.C.


What's worse is that I shipped it to my parent's house, so when I finally does arrive I have to drive over there to get it and have the inevitable "Why did you buy this when you have mortgage repayments to make!" discussion.


YOUR SPACE HULK ORDER @ 2009/08/28 12:22:24


Post by: Kilkrazy


H.B.M.C. wrote:What's worse is that I shipped it to my parent's house, so when I finally does arrive I have to drive over there to get it and have the inevitable "Why did you buy this when you have mortgage repayments to make!" discussion.


Clearly you are either masochist or married.


YOUR SPACE HULK ORDER @ 2009/08/28 13:01:35


Post by: Alpharius


With the amount of (un)painted miniatures he's got, I'm going to go with 'masochist'.

Though some might argue that you need to be one to be the other.

Not me though!


YOUR SPACE HULK ORDER @ 2009/08/28 13:03:55


Post by: H.B.M.C.


Quiet you two!




YOUR SPACE HULK ORDER @ 2009/08/28 13:40:02


Post by: Lorek


I just checked, and mine has shipped already. Scheduled to arrive on Monday.

Woo!


YOUR SPACE HULK ORDER @ 2009/08/28 13:41:46


Post by: H.B.M.C.


Mine still says dispatched, but there's no estimate and for all I know this is still the incorrect dispatched.

I look forward to playing it around the 24th.


YOUR SPACE HULK ORDER @ 2009/08/28 13:57:12


Post by: Kilkrazy


My order says "Being processed" when I look up the status on their website.

Confusingly, it also says Qty. ordered 2, Qty. despatched 2, and that the product is not available but can be preordered.


YOUR SPACE HULK ORDER @ 2009/08/28 14:23:52


Post by: garret


Im not ordering space hulk i dont see the big deal about it. hmm i might get banned for saying that.
besides why spend on tht when i can on other stuff like more bikes


YOUR SPACE HULK ORDER @ 2009/08/28 14:24:50


Post by: Cheese Elemental


garret wrote:Im not ordering space hulk i dont see the big deal about it. hmm i might get banned for saying that.
besides why spend on tht when i can on other stuff like more bikes

Because Space Hulk is a rare and valuble item that came around in 1st edition and hasn't had a re-print for years.


YOUR SPACE HULK ORDER @ 2009/08/28 14:27:12


Post by: H.B.M.C.


I do so enjoy reading garret's posts...


YOUR SPACE HULK ORDER @ 2009/08/28 14:32:03


Post by: Frazzled


BrookM wrote:I think I'll rather look at pictures of naked ladies instead.


Being a DCM means wine, women, and song, just saying...


YOUR SPACE HULK ORDER @ 2009/08/28 14:32:17


Post by: NAVARRO


well I got mine SPACE HULK... you can keep the bikes


YOUR SPACE HULK ORDER @ 2009/08/28 14:32:48


Post by: Frazzled


Kilkrazy wrote:
H.B.M.C. wrote:What's worse is that I shipped it to my parent's house, so when I finally does arrive I have to drive over there to get it and have the inevitable "Why did you buy this when you have mortgage repayments to make!" discussion.


Clearly you are either masochist or married.


there's a difference?


YOUR SPACE HULK ORDER @ 2009/08/28 14:33:02


Post by: Capricorn Caver


I hope wargames adicction doesn´t fail


YOUR SPACE HULK ORDER @ 2009/08/28 15:28:13


Post by: His Master's Voice


Mine says dispatched, I can even track it... the point is, for some inexplicable reason I ordered my copy from the US, instead of UK, so my copy just left Memphis... how stupid you have to be to make a mistake like that?


YOUR SPACE HULK ORDER @ 2009/08/28 15:30:43


Post by: H.B.M.C.


Was it cheaper that way?


YOUR SPACE HULK ORDER @ 2009/08/28 15:31:32


Post by: reds8n


H.B.M.C. wrote:I do so enjoy reading garret's posts...


Rosetta stone or super secret decoder ring ?


YOUR SPACE HULK ORDER @ 2009/08/28 15:33:25


Post by: H.B.M.C.


No it's not that. It's more that they say so much whilst saying so little... or was that the other way around...


YOUR SPACE HULK ORDER @ 2009/08/28 15:45:48


Post by: H.B.M.C.


Good. The Terminators need something good to fight the 'Stealers with. Hulk was always a very hard game for the Marine player.


YOUR SPACE HULK ORDER @ 2009/08/28 15:54:17


Post by: warboss


H.B.M.C. wrote:No it's not that. It's more that they say so much whilst saying so little... or was that the other way around...


H.B.M.C. wrote:Good. The Terminators need something good to fight the 'Stealers with. Hulk was always a very hard game for the Marine player.


lol, you must be lonely tonight. you're having a conversation all by yourself!


YOUR SPACE HULK ORDER @ 2009/08/28 16:06:42


Post by: reds8n


No no, there was a post there that I did that got messed up and moved. The gist of which was :

The Libririan is almost too hard, in every game I've seen or played he owned the broodlord totally.

Insert that in front of the "Good..." post and it all makes...some..sense.


YOUR SPACE HULK ORDER @ 2009/08/28 16:23:29


Post by: H.B.M.C.


Where did that post go? Very odd.

I blame Jervis.


YOUR SPACE HULK ORDER @ 2009/08/28 16:25:52


Post by: Lord-Loss


"Excitement to pack the thousands of boxes we will be sending out next week"


I think there bragging...


YOUR SPACE HULK ORDER @ 2009/08/28 19:57:41


Post by: Little lord Fauntleroy


H.B.M.C. wrote:Where did that post go? Very odd.

I blame Jervis.


We all blame Jervis.


YOUR SPACE HULK ORDER @ 2009/08/28 20:09:12


Post by: mikhaila


Lord-Loss wrote:"Excitement to pack the thousands of boxes we will be sending out next week"


I think there bragging...


Selling out of 7.5 million dollars in toy soldiers? I'd brag too.)

I'm happy that I'll be going through 8k of space hulk in a day. Space Hulk: The new Economic Stimulus package. Buy early, and buy often.


YOUR SPACE HULK ORDER @ 2009/08/28 20:10:59


Post by: njpc


To bad all the money ends up going to the UK!


YOUR SPACE HULK ORDER @ 2009/08/28 20:21:08


Post by: Kilkrazy


We need it!


YOUR SPACE HULK ORDER @ 2009/08/28 20:47:28


Post by: waaagh!orksrocks


Hi can I just ask how do you know were your space hulk is it doesnt say on my page but then I did standard shipping so it might be that.

please excuse any spelling/grammer mistakes


YOUR SPACE HULK ORDER @ 2009/08/29 02:50:47


Post by: Ouze


How are you guys tracking your order? I never get any sort of confirmation email with a tracking number or anything, just a "standard shipping ID" which isn't long enough to be a tracking number.


YOUR SPACE HULK ORDER @ 2009/08/29 03:41:05


Post by: BrassScorpion


Log into your account on the GW website to see your order status, order number, tracking number (where applicable), etc.


YOUR SPACE HULK ORDER @ 2009/08/29 10:55:58


Post by: waaagh!orksrocks


I mean like this they know where theres is
His Master's Voice wrote:Mine says dispatched, I can even track it... the point is, for some inexplicable reason I ordered my copy from the US, instead of UK, so my copy just left Memphis
it doesn't say that on mine [/]


YOUR SPACE HULK ORDER @ 2009/08/29 17:34:23


Post by: ghosty


i hate the new space hulk :(

i mean its awsome looking and awsome models (love the tyranids) but still, £60 ?

i knew it was gonna be pricey when i heard the rumours but i didnt think itd be that expensive.

plus no modular board ><

anywho back to the point. i feel your pain alot :( oh and does anyone know if those tyranid models are in scale with warhammer?


YOUR SPACE HULK ORDER @ 2009/08/30 18:24:33


Post by: Goliath


ghosty wrote:plus no modular board

oh and does anyone know if those tyranid models are in scale with warhammer?


The game board is Modular
Also.. Yes, the 'Stealers are compatible.


YOUR SPACE HULK ORDER @ 2009/08/30 20:43:28


Post by: Wildeyedjester


There certainly was some sort of mix up then. Our copy arrived on Thursday. We've played a few games and you can see the setup/read about it here:

http://www.thehogsofwar.com/2009/08/space-hulk-delivered.html


YOUR SPACE HULK ORDER @ 2009/08/30 21:20:14


Post by: skrulnik


I found mine on my doorstep Saturday.

I was surprised at the thickness of the box. Compared to anything GW has put out, that thing is sturdy, and should be durable.

The books seem kinda thin though.

I did notice that the Librarian is the guy who becomes Mephiston. That's pretty cool.


YOUR SPACE HULK ORDER @ 2009/08/30 21:24:28


Post by: Erasoketa


I visited the GW official shop in my city last Friday. I saw they were playing a game of this new Space Hulk. No longer than one minute and a half after coming into the shop, I was ordering one >_<


YOUR SPACE HULK ORDER @ 2009/08/31 07:05:38


Post by: H.B.M.C.


ghosty wrote:plus no modular board ><


Define "modular".


YOUR SPACE HULK ORDER @ 2009/08/31 21:34:24


Post by: Kirasu


Got my copy today


YOUR SPACE HULK ORDER @ 2009/09/01 03:03:04


Post by: oni


Mine just shipped today despite it being ordered at 7am EST the day it posted. I'm a little displeased, but I'll be OK once it's here.


YOUR SPACE HULK ORDER @ 2009/09/01 03:27:50


Post by: Cane


Got mine earlier in the day as well; damn impressive stuff!


YOUR SPACE HULK ORDER @ 2009/09/01 04:14:53


Post by: temprus


oni wrote:Mine just shipped today despite it being ordered at 7am EST the day it posted. I'm a little displeased, but I'll be OK once it's here.
GW US does not ship pre-orders in the order they were made (not sure if anyone has figured out what shipping order they do use, especially GW ). If you were first order, there is no promise that you will even get a product. I pre-ordered the Vortex Grenade within hours of it being posted and they kept take orders for weeks afterwards. I only got one because I happened to complain at the "right" time as they had just found few more in the warehouse.


YOUR SPACE HULK ORDER @ 2009/09/01 04:31:44


Post by: Major Malfunction


Fex Ex says mine will hit the porch tomorrow...


YOUR SPACE HULK ORDER @ 2009/09/01 04:59:18


Post by: BrassScorpion


My order now has a tracking number and should be delivered on Tuesday.


YOUR SPACE HULK ORDER @ 2009/09/01 05:07:38


Post by: SlaveToDorkness


Got mine this morning! WOOOOT!

Incidently it still says my order is being processed on the GW site...LOL


YOUR SPACE HULK ORDER @ 2009/09/01 10:26:05


Post by: H.B.M.C.


Still nothing at my end, but I do have a shipping ID. Hmm...


YOUR SPACE HULK ORDER @ 2009/09/01 11:41:31


Post by: brainscan


UK deliveries expected this friday in advance of the store ordered which should be available for pickup on saturday.


YOUR SPACE HULK ORDER @ 2009/09/01 11:52:55


Post by: Kilkrazy


Deliveries to the shop are usually on a Friday.


YOUR SPACE HULK ORDER @ 2009/09/01 15:56:49


Post by: jester1525


Hmm... mine has said Dispatched since the day after I ordered it. Will it change to 'shipped' at some point, or will it just show up randomly at my door?

I'm not even sure what 'dispatched' means... does that mean it's on it's way? or does that mean it's been pulled off a shelf and is sitting in a shipping room somewhere in the GW warehouse? (I get a mental image of the end of Raiders of the Lost Ark and wonder if they'll ever find the box again...)


YOUR SPACE HULK ORDER @ 2009/09/01 16:16:29


Post by: Kilkrazy


Dispatched is basically the same as shipped, or should be.



YOUR SPACE HULK ORDER @ 2009/09/01 16:26:14


Post by: BrassScorpion


My Space Hulk order is being shpped to my local GW store. FedEx has confirmed it will be delivered today.


YOUR SPACE HULK ORDER @ 2009/09/01 16:37:11


Post by: Redbeard


I got mine last night Looks great, can't wait to slot it into my painting schedule.


YOUR SPACE HULK ORDER @ 2009/09/01 16:43:44


Post by: Kilkrazy


Argh! Argh! Argh!

Everyone stop posting you have got yours!!!

I can't get mine until Friday.


YOUR SPACE HULK ORDER @ 2009/09/01 16:48:50


Post by: Bookwrack


I got mine yesterday. The (very MODULAR) cardboard tiles were so well cut that they practically fell right out of the frames. No tearing or those little cardboard tufts on the edges you end up with most of the time.

Genestealers then at all my termies. I think the dice are weighted, because I couldn't roll 6s to save my life (the terminators lives, actually).


YOUR SPACE HULK ORDER @ 2009/09/01 16:58:03


Post by: Redemption


So it's just Americans that are receiving it early? No Europeans yet? :(


YOUR SPACE HULK ORDER @ 2009/09/01 17:16:11


Post by: Redbeard


Redemption wrote:So it's just Americans that are receiving it early? No Europeans yet? :(


Well, people in America, at any rate. I'm not American.


YOUR SPACE HULK ORDER @ 2009/09/01 19:26:45


Post by: temprus


Redemption wrote:So it's just Americans that are receiving it early? No Europeans yet? :(
This is GW's revenge against me for complaining that we in the US rarely get our stuff early unlike Europe normally seems to. If FedEx is telling truth, I should have mine tomorrow. Sadly, FedEx has failed me before.


YOUR SPACE HULK ORDER @ 2009/09/01 19:30:21


Post by: BrassScorpion


Well not everyone in the US, even if it's been delivered. My copies were delivered today, but I can't get ahold of them, GW will not release them.

If I had had them shipped to my house, I would have them already. But since boxes tend to arrive more reliably in good condition at the GW store for me, I had my copies of Space Hulk sent there, including the one for my young son, whom I've now had to disappoint. Now our copies of Space Hulk will just sit there at the store till Saturday.

There's also an issue with packing slips. Apparently there's also a mix-up with no packing slips being included in the shipments, so there's no way to tell which shipment is for which customer. This appears to be a wide-spread problem for most if not all of the shipments, at least from what I've seen locally at two different stores.

I don't criticize GW very often, but personally I think they are handling the delivery of this release quite badly. This is a bit of a mess with so many copies already at people's homes, hundreds if not thousands sitting in stores already paid for that they won't distribute for days to come, and no packing slips in the store deliveries to ensure orders are distributed properly. I don't like being penalized for having my merchandise sent to the store rather than my home and there was no mention up front when I placed the orders weeks ago that this would be an issue. I'm certain my credit card was charged when I placed the orders without delay. This is one instance where I am less than pleased and I called Customer Service to let them know that.


YOUR SPACE HULK ORDER @ 2009/09/01 19:36:02


Post by: Breotan


Received my Space Hulk today from GW. Opened it and looked at the figures.

http://www.youtube.com/watch?v=20HTTZWQJSA

Edit: Hey! My 3-minute timer only lasts for 2 minutes 43 seconds. WTF???


YOUR SPACE HULK ORDER @ 2009/09/01 20:50:30


Post by: Kilkrazy


Someone else had a timer that ran 2:55.

The timers seem to be rather low quality.


YOUR SPACE HULK ORDER @ 2009/09/01 20:54:54


Post by: Kirasu


Looks like they just raided a dentist offices and grabbed all their brush your teeth timers


YOUR SPACE HULK ORDER @ 2009/09/01 21:12:06


Post by: aka_mythos


Mine are supposedly sitting on my door step, waiting for me to get off from work. I am filled with warm fuzzies.

Fixing your timer shouldn't be hard. You can find sand and you should own a pin vice. Make a small hole add sand and seal it with hot glue or epoxy. But if I hear of anyone doing this to give themselves a 5 minute timer...


YOUR SPACE HULK ORDER @ 2009/09/01 22:13:45


Post by: Cruentus


Mine arrived on my doorstep today (ordered through the GW website). Its a hefty box, I can't wait to break it open.

Fortunately, these will fit nicely with my Flesh Tearers :-)


YOUR SPACE HULK ORDER @ 2009/09/02 00:17:40


Post by: dienekes96


BrassScorpion wrote:Well not everyone in the US, even if it's been delivered. My copies were delivered today, but I can't get ahold of them, GW will not release them.

If I had had them shipped to my house, I would have them already. But since boxes tend to arrive more reliably in good condition at the GW store for me, I had my copies of Space Hulk sent there, including the one for my young son, whom I've now had to disappoint. Now our copies of Space Hulk will just sit there at the store till Saturday.

There's also an issue with packing slips. Apparently there's also a mix-up with no packing slips being included in the shipments, so there's no way to tell which shipment is for which customer. This appears to be a wide-spread problem for most if not all of the shipments, at least from what I've seen locally at two different stores.

I don't criticize GW very often, but personally I think they are handling the delivery of this release quite badly. This is a bit of a mess with so many copies already at people's homes, hundreds if not thousands sitting in stores already paid for that they won't distribute for days to come, and no packing slips in the store deliveries to ensure orders are distributed properly. I don't like being penalized for having my merchandise sent to the store rather than my home and there was no mention up front when I placed the orders weeks ago that this would be an issue. I'm certain my credit card was charged when I placed the orders without delay. This is one instance where I am less than pleased and I called Customer Service to let them know that.
Good. While I got mine sent to my house (and they showed up already, thank goodness), you have every right to be angry, since you have PAID for the product and it is available to consumers (at some level). You shouldn't get penalized for going through the store. Frankly, it would increase pre-orders if you were allowed to pick them up when they arrive (while non-preorders wait until release date). This happened to me with the IG Codex and I was none too pleased. If it happened with SH or the upcoming SW, I'd probably actually rage. It's bad for customer service to have double standards for the same behavior (preordering and PAYING).

The only consolation I can tell you is that the product is worth the wait.


YOUR SPACE HULK ORDER @ 2009/09/02 00:54:48


Post by: fire4effekt


Guys a street date is there for a reason, if the FLGS sells you your copies early they could lose the right to sell GW products, its the same thing with wizards of the coast, and the video game industry. You guys wouldnt have a gripe if the personal shipping date was pushed back, but it seems GW sent every order at once. Our rep is already confirming they have at least a few extra from stores reducing their order...


YOUR SPACE HULK ORDER @ 2009/09/02 01:16:35


Post by: BrassScorpion


Except that hundreds, possibly thousands of people who had these sent to their homes already have them. Remember, most customers aren't members of this forum or posting here. If you've got a few dozen people here saying they got theirs at home already, then many more times that number of people out there have gotten these at their homes already.

I understand the philosophy on the street date and trying to be fair to trade accounts, but this policy rarely ends up working equitable for everyone in the end. Every time I bump into this policy it's a nuisance and there have been times when I didn't pre-order something just to avoid this very issue. And if it's going to be a huge issue, it should have been made clear up front when they charged my credit card weeks ago for this.

Pre-orders are often a mixed bag. Usually they work out okay and as expected, but there have been times when I've had some really unhappy results. Example, when I pre-ordered the stratagems set (with resin markers) for Cities of Death, it literally took them 6 months to fill the order. I never had an explanation or apology, it just showed up one day 6 months after I "advance ordered" it.

When the Foundation Paint set was released, that was the first time I bumped into this pre-order/release date issue, only I was not warned ahead of time. Up till then, when my pre-orders came in they just gave them to me. When that one came in I made a 1-hour round trip to the store to pick it up only to be turned away. That was the first, but clearly not the last time this issue has proved inconvenient for me. However, this is the first time I raised a bit of a fuss over it. At this point, I'm just tired of it and I felt the need to express that to GW directly.


YOUR SPACE HULK ORDER @ 2009/09/02 01:29:35


Post by: fire4effekt


The reason thousands...hahahahha, thousands, of people have them is because GW is lazy, and bulk shipped everthing at once, meaning personal customers and trade accounts recieved on the same day. Much bigger companies understand this and either A) Send em seperately or , B) not sell them at all to personal customers. You guys knew the date when the game would come out, and really shouldn't complain that you can't get yours early. Just because he got his, and she got hers doesnt mean we should all freak out when you can't pick up yours. Sit patiently, or cancel your order and by from GW, i bet you the saturday shipment will be in your hands before you can get another one.

Just adding a bit of the email i recieved: SPACE HULK – The orders for your copies were placed on Thursday August 27, these should start arriving about Wednesday this week please remember that the date they can be sold is Saturday September 5th, we currently have a few copies of Space Hulk left from those accounts that reduced their quantity so if you need anymore let us know ASAP.


Its not our fault, support your FLGS or at least your LGS


YOUR SPACE HULK ORDER @ 2009/09/02 03:30:49


Post by: Ouze


My order came this morning, and I'd like to say I am super happy. What actually happened was I opened the box, super happy, and immediately became super annoyed. The insides were mostly alright but the timer was smashed into a billion pieces and there was sand EVERYWHERE. I played a round tonight and all the pieces kept skating around on little flecks of sand. I wound up vacuuming the table repeatedly but still haven't got it all.

I'm not going to complain to GW since I already have a stopwatch for SH, but I wish they had put the timer into a box or baggie.


YOUR SPACE HULK ORDER @ 2009/09/02 04:47:34


Post by: Mezmaron


My timer was not damaged, but the side of one of the game boxes I received was totally smashed. I thought about returning it to the local store, but decided just to open it. Getting it early is worth a little damaged box, and I still have two that were undamaged.

Mez


YOUR SPACE HULK ORDER @ 2009/09/02 05:10:54


Post by: BrassScorpion


Everyone's priorities are different. I have to say that I expect my game, which with tax costs more than $100 US, to be in pristine condition when I get it. Damage of any kind is not acceptable. It's a premium, limited edition product and I'm not accepting damaged merchandise. In such a case, I can wait a few days to get what I paid for, which is a new condition copy of the game, not something that already appears used and abused.


YOUR SPACE HULK ORDER @ 2009/09/02 06:58:49


Post by: H.B.M.C.


*sigh*

Still nothing.


YOUR SPACE HULK ORDER @ 2009/09/02 17:55:02


Post by: fire4effekt


BrassScorpion wrote:Everyone's priorities are different. I have to say that I expect my game, which with tax costs more than $100 US, to be in pristine condition when I get it. Damage of any kind is not acceptable. It's a premium, limited edition product and I'm not accepting damaged merchandise. In such a case, I can wait a few days to get what I paid for, which is a new condition copy of the game, not something that already appears used and abused.

QFT


YOUR SPACE HULK ORDER @ 2009/09/02 20:37:24


Post by: Kilkrazy


Woo hoo!

My Space Hulk order is now showing 'dispatched' on the GW UK website.

That means it should arrive in the Oxford Street shop on Friday and with luck they will let me take it home for the weekend.


YOUR SPACE HULK ORDER @ 2009/09/03 08:05:40


Post by: H.B.M.C.


Ha! I ordered it from the UK and have it before someone in the UK. I find that really odd.


YOUR SPACE HULK ORDER @ 2009/09/03 08:17:59


Post by: Wolfgang


H.B.M.C. wrote:Ha! I ordered it from the UK and have it before someone in the UK. I find that really odd.


So unfair since I ordered a week ago and mind is still showing as order being processed, with a note at the bootom saying this item is no longer available, although I am glad you got yours



YOUR SPACE HULK ORDER @ 2009/09/03 08:32:12


Post by: kaiohx


Local store got their preorders yesterday. They called me up today and told me to come pick it up. Spent a few hours putting that beast together. Its quite choice


YOUR SPACE HULK ORDER @ 2009/09/03 09:08:06


Post by: Brother Bartius


yay. Mines came in the post yesterday.

Best looking board game I ever saw!


YOUR SPACE HULK ORDER @ 2009/09/03 15:55:19


Post by: Balance


Ouze wrote:My order came this morning, and I'd like to say I am super happy. What actually happened was I opened the box, super happy, and immediately became super annoyed. The insides were mostly alright but the timer was smashed into a billion pieces and there was sand EVERYWHERE. I played a round tonight and all the pieces kept skating around on little flecks of sand. I wound up vacuuming the table repeatedly but still haven't got it all.

I'm not going to complain to GW since I already have a stopwatch for SH, but I wish they had put the timer into a box or baggie.


I would give them a polite letter about it. There's expecting to get what you paid for on a brand new product and there's being a dick, and expecting them to send you a new timer is definitely the former.


YOUR SPACE HULK ORDER @ 2009/09/03 16:11:27


Post by: aka_mythos


Its funny how much they went on about the weight, but neglected to take it into consideration the crushing of some of the items. Honestly of all the things that could be broken, I think the timer is a relatively minor one. They're kinda junk anyways.


YOUR SPACE HULK ORDER @ 2009/09/03 16:14:55


Post by: Morathi's Darkest Sin


Mine arrived this morning as well, reading this thread I've just realised I didn't have a timer at all.

Who knows what happened there. Reckon they send me a replacement box as they do with the models sometimes?


YOUR SPACE HULK ORDER @ 2009/09/03 16:26:26


Post by: TheGrin


Yeah got it today Its totally pretty awesome!!!


YOUR SPACE HULK ORDER @ 2009/09/03 17:26:10


Post by: BrookM


I am happy.


YOUR SPACE HULK ORDER @ 2009/09/03 17:50:24


Post by: aka_mythos


Morathi's Darkest Sin wrote:Mine arrived this morning as well, reading this thread I've just realised I didn't have a timer at all.

Who knows what happened there. Reckon they send me a replacement box as they do with the models sometimes?

Seeing as GW is now sold out. And this was limited to a single run, there are none to send you. Either find one off ebay or some other one at a store. You can buy better timers for $3.


YOUR SPACE HULK ORDER @ 2009/09/04 14:33:24


Post by: Kilkrazy


Got mine, two copies.

Picked them up from the shop at lunchtime.

They are bloody heavy!


YOUR SPACE HULK ORDER @ 2009/09/04 14:45:34


Post by: Morathi's Darkest Sin


aka_mythos wrote:
Morathi's Darkest Sin wrote:Mine arrived this morning as well, reading this thread I've just realised I didn't have a timer at all.

Who knows what happened there. Reckon they send me a replacement box as they do with the models sometimes?

Seeing as GW is now sold out. And this was limited to a single run, there are none to send you. Either find one off ebay or some other one at a store. You can buy better timers for $3.




damn rolled a snake eyes on that bit of sarcasm, will try harder next time.


YOUR SPACE HULK ORDER @ 2009/09/04 15:15:57


Post by: R3con


picking mine up today, getting 20% off, love my LFGS


YOUR SPACE HULK ORDER @ 2009/09/04 15:28:37


Post by: Nicorex


Mine is sitting at a FedEx shop.. They say they cant find my house.. Even though I got a overnight letter ysterday from FedEx... I am off to my local Fed Ex to try to work it out.



YOUR SPACE HULK ORDER @ 2009/09/04 15:46:46


Post by: Breotan


aka_mythos wrote:Seeing as GW is now sold out. And this was limited to a single run, there are none to send you.
Whut chu talkin' bout, Willis? I just ordered another copy direct from GW about five minutes ago. They said it was in stock and takes about a week to ship. This will be my second copy, which I ordered solely for the Marines. I plan to sell the 'Nids and super heavy cardboard stuff on eBay to mitigate the cost of the Marines as much as possible. I was willing to just buy the Marines on eBay till I saw what they were selling for. At $50-70, it made more sense to just by another copy of the game.


YOUR SPACE HULK ORDER @ 2009/09/04 16:05:53


Post by: brainscan


my copy (an advance order) was found behind my trash bin in my unsecured garden this morning when i put the bins out.... it may have been their several days. All the paper and carboard is mush from continual rain. The box and packaging were trashed. only the plastic pieces survived... Im kinda annoyed and will be called Customer services later on today and asking for a replacment copy. I visited my local GW today and managed to source a replacement from their surplus stock in case online cant supply. This is the 2nd time that ive discovered GW deliveries stashed in my garden... Not happy, last one found was £100 worth of bastions....


YOUR SPACE HULK ORDER @ 2009/09/04 17:33:06


Post by: jah-joshua


got mine yesterday!!!

definitely a high quality product...
the artwork on the tiles is incredible...
so much texture, depth, and atmosphere...

the minis are so cool...
freaky new genestealer mutations, and the best plastic termies ever...

paintin' this whole set to studio standard will be a labour of love...
we'll see how long of a journey it is...

cheers
jah


YOUR SPACE HULK ORDER @ 2009/09/04 18:46:50


Post by: Orangecoke


Has anyone seen anything online or in print about the colors used on the official 'Stealer paintjobs? I know WD had the Blood Angel masterclass in it.

Very jealous, wish my copies would arrive!


YOUR SPACE HULK ORDER @ 2009/09/04 19:04:59


Post by: Platuan4th


Orangecoke wrote:Has anyone seen anything online or in print about the colors used on the official 'Stealer paintjobs? I know WD had the Blood Angel masterclass in it.

Very jealous, wish my copies would arrive!


They give you a rundown of what colors are used on the sides of the box bottom hidden by the lid.


YOUR SPACE HULK ORDER @ 2009/09/04 20:27:44


Post by: mikhaila


Just got mine in. 20 big boxes with 5 space hulk per box = 100 ways to by happy ).

Well, for me...the Fed Ex driver wasn't too happy about it, those suckers are heavy!


YOUR SPACE HULK ORDER @ 2009/09/04 20:40:33


Post by: Kilkrazy


That's a half a ton of Space Hulk!

I hope you sell every one of those babies to a happy customer. (At least, 99 of them anyway...)


YOUR SPACE HULK ORDER @ 2009/09/04 20:44:44


Post by: temprus


mikhaila wrote:Just got mine in. 20 big boxes with 5 space hulk per box = 100 ways to by happy ).

Well, for me...the Fed Ex driver wasn't too happy about it, those suckers are heavy!
Bah! With the economy like it is, they should be thankful people are still shipping enough stuff to let them have a job.

Edit: Finally got mine last night, well worth the cost, shame I only had the spare funds handy for one.


YOUR SPACE HULK ORDER @ 2009/09/04 22:02:52


Post by: Ian Sturrock


Mine still hasn't shown up. :( Better be here tomorrow, or I could just have walked into a shop and bought one!


YOUR SPACE HULK ORDER @ 2009/09/04 23:01:38


Post by: temprus


Ian Sturrock wrote:Mine still hasn't shown up. :( Better be here tomorrow, or I could just have walked into a shop and bought one!
Maybe not, some shops have been shorted, asked to return stock or not gotten any at all.


YOUR SPACE HULK ORDER @ 2009/09/04 23:03:16


Post by: JD21290


Even with the mix up people are getting them


I bloody missed out and have to buy the termies i want for a fething fortune off fleabay XD


YOUR SPACE HULK ORDER @ 2009/09/04 23:29:54


Post by: mikhaila


For the price people want for the terminators, I'd get the whole game.


YOUR SPACE HULK ORDER @ 2009/09/04 23:30:25


Post by: Alpharius


JD21290 wrote:Even with the mix up people are getting them


I bloody missed out and have to buy the termies i want for a fething fortune off fleabay XD


mikhaila wrote:Just got mine in. 20 big boxes with 5 space hulk per box = 100 ways to by happy ).

Well, for me...the Fed Ex driver wasn't too happy about it, those suckers are heavy!


Maybe he ships internationally?


YOUR SPACE HULK ORDER @ 2009/09/04 23:31:52


Post by: JD21290


Alph, your a life saver mate, i guess ill have to drop a pm and hope for the best
(why must i get paid monthly? lol)


YOUR SPACE HULK ORDER @ 2009/09/04 23:40:05


Post by: mikhaila


JD21290 wrote:Alph, your a life saver mate, i guess ill have to drop a pm and hope for the best
(why must i get paid monthly? lol)


Easy enough to ship over there. I assumed GW would have some for sale in shops, but if not, pop me a PM. I ordered extra, and got them all in.


YOUR SPACE HULK ORDER @ 2009/09/04 23:41:33


Post by: JD21290


Thanks mikhaila
This is my prob
ive tried the site, but no joy, so i popped into a few local GW's and none there.
Had a friend in portsmouth check out portsmouth and southampton stores, neither in those.

Seems like gold dust these days lol


YOUR SPACE HULK ORDER @ 2009/09/04 23:57:32


Post by: mikhaila


I'll look for some cheaper way to ship, man but it's an expensive box to ship from Philly to the UK. Too big for flatrate, and heavy.


YOUR SPACE HULK ORDER @ 2009/09/04 23:58:30


Post by: JD21290


I know mate, i hate this fething island at times
But yea, if i want the termies from the box then i may have to pay the heavy shipment lol


YOUR SPACE HULK ORDER @ 2009/09/05 00:11:19


Post by: Haunted_Undead


I recieved my 1st Space Hulk box about 3 days ago and then I got my one i ordered in store today. The reasons apparently for the store delays are because there are that many pre ordered online that there taking the store copies that will be available from Saturday and sending them out to online buyers. My local store went from haveing 90 for sale on Saturday to having 60 as demand is apparently rather large. Surprise, surprise


YOUR SPACE HULK ORDER @ 2009/09/05 00:20:50


Post by: JD21290


How annoying lol.

Just found a lot on ebay consisting of lorenzo and 4 basic weapon termies from the new space hulk for £30.
The auction started at 00:10, i saw it at 00:13.
by the time i clicked on buy it now it had allready sold lol.


YOUR SPACE HULK ORDER @ 2009/09/05 00:47:58


Post by: Haunted_Undead


The ebay hounds lol nout like them. Slightly off topic but how do you change your flag?


YOUR SPACE HULK ORDER @ 2009/09/05 00:50:01


Post by: Platuan4th


Haunted_Undead wrote:Slightly off topic but how do you change your flag?


You can't, it's tied to your ISP.

PM LegoBurner, he may be able to do something about it.


YOUR SPACE HULK ORDER @ 2009/09/05 00:51:31


Post by: JD21290


The ebay hounds lol nout like them. Slightly off topic but how do you change your flag?



Pain in the ass lol, hoping that as more people get thiers more hit ebay, otherwise i may end up buying something else instead (do like the new khorne blood slaughter thingy)

For the flag PM legoburner as said, allthough you may be stuck with it lol


YOUR SPACE HULK ORDER @ 2009/09/05 00:54:32


Post by: Haunted_Undead


I shall PM him and see what he does. I have a spare copy of SH. Its in my sale log though I may take it out as I dont know if I want to keep a 2nd one or not


YOUR SPACE HULK ORDER @ 2009/09/05 00:56:04


Post by: JD21290


If you are selling it and its the new one could you drop me a PM please?
going crazy so far lol


YOUR SPACE HULK ORDER @ 2009/09/05 01:24:31


Post by: JHall


I am not happy at all that I can't get mine at the local Battle Bunker until tomorrow. I specifically asked when I ordered if I would have to wait and was assured I could pick it up as soon as it arrived from Mail Order since I was just having it shipped to the store. I paid in full 3 weeks ago and now I have to keep waiting when GW Mail Order sent everyone to their houses days ago and the independent store less than a mile from the Bunker has like 15 copies for sale on the shelf for sale. I should have just canceled my order right then and there and got my money back. Then I could have swung back to the other store and bought it tonight.


YOUR SPACE HULK ORDER @ 2009/09/05 01:36:07


Post by: mikhaila


The store a mile from the bunker is also breaking the street date they agreed to. But that's an odd problem, since GW broke it themselves by shipping orders out so early from mailorder. In the future they should just skip the whole ship date bs.


YOUR SPACE HULK ORDER @ 2009/09/05 04:40:24


Post by: cadbren


Got mine, happy.


YOUR SPACE HULK ORDER @ 2009/09/05 08:46:28


Post by: UltraPrime


JD21290 wrote:If you are selling it and its the new one could you drop me a PM please?
going crazy so far lol


You do realise that SH isn't released in stores until today? No wonder you couldn't find any!


YOUR SPACE HULK ORDER @ 2009/09/05 09:02:45


Post by: Tauzor


Still as crap as it was first time around...


YOUR SPACE HULK ORDER @ 2009/09/05 09:09:03


Post by: H.B.M.C.


JD21290 wrote:If you are selling it and its the new one could you drop me a PM please?
going crazy so far lol


You live in England. Are you near not a single GW?


YOUR SPACE HULK ORDER @ 2009/09/05 09:15:52


Post by: Kilkrazy


Anyone who has a confirmed pre-order from GW should receive their goods in time.

If you do not have a confirmed pre-order, or you are worried that your order might get lost, NOW is the time to rush down to your local GW before it opens at 10 a.m. with Space Hulk on sale over the counter.


YOUR SPACE HULK ORDER @ 2009/09/05 12:42:33


Post by: Ian Sturrock


Curses.

Mine arrived, but the mission book has a problem with the one of the page signatures, meaning that although pages 1-8, 17-32, and 41-48 are fine, the other are out of order and/or not present at all. :(

This can happen in any printing process, but if it's happened to any significant quantity of the games, it really should have been caught by quality control -- preferably at the printer, rather than at GW.

Anyway -- I've emailed them and hopefully they'll send a replacement.

On the upside, the minis look gorgeous, and I've already started removing blood drops to turn all the termies into Deathwing.


YOUR SPACE HULK ORDER @ 2009/09/05 12:46:34


Post by: H.B.M.C.


GW doesn't have quality control.

And this seems to have happened to a few people. Get in contact with them ASAP.


YOUR SPACE HULK ORDER @ 2009/09/05 14:19:18


Post by: mikhaila


GW's in the states should have a good chunk for sale today. Talking with one near by, they had low pre-orders through the shop, but have 70 copies coming in for sale. Independents won't be as well stocked, but should still have some. Larger stores might have taken more, when they became availabe in the last couple of days. (Some stores didn't take all they could, making more available to others. Hence me jumping on the phone, and getting 100 copies in yesterday. Yay!)

I'll be very curious to see what the stock levels are after the weekend is over. I suspect the states have a bit more on hand in shops, but that's mostly guess with not as much data to back it up as I like.

Its a "2 pots of coffee" morning, and then a run to the shop, and throw open the doors to let the mob in. !!


YOUR SPACE HULK ORDER @ 2009/09/05 16:25:05


Post by: Kilkrazy


My brother who is moving to the USA soon, has offered me his large Spulk 1 collection including two copies of Spulk, Deathwing and 25 original metal Termies.

If I buy it I can add it to my own three copies of Spulk 1, Deathwing and 12 metal Termies and my two copies of Spulk 3.

If I take him up on it, I will be able to play the biggest games of Spulk in the known universe. It has to be done!

(Cackles maniacally.)


YOUR SPACE HULK ORDER @ 2009/09/05 16:28:36


Post by: JD21290


Well, i have finally found one lol.

HB - yes mate, i live near 3 stores, all of which have sold out.
Ive got a friend who lives down south of england to check about and the stores around him are sold out aswell.

Me being a dumbass forgot the release date was today lol.
I was close to buying stuff that had been early, but i now have one, and just what i want

The box is new and sealed but as said, it was an unwanted gift, so a nice buy it now option of £35 done me well XD


YOUR SPACE HULK ORDER @ 2009/09/05 19:53:49


Post by: sonofruss


Woot space hulk arrived a casa de sonofruss no broken bits and all is well.


YOUR SPACE HULK ORDER @ 2009/09/06 03:14:52


Post by: jester1525


(grumpy)

Well, the 5th has come and gone (at least delivery wise...) and still no Space Hulk. I'm glad I ordered it the morning it was first up for special delivery to guarantee I'd get it on time....

(/grumpy)


YOUR SPACE HULK ORDER @ 2009/09/06 04:02:24


Post by: Breotan


jester1525 wrote:(grumpy)

Well, the 5th has come and gone (at least delivery wise...) and still no Space Hulk. I'm glad I ordered it the morning it was first up for special delivery to guarantee I'd get it on time....

(/grumpy)
I pre-ordered AoBR from them and got it two weeks late. I got SH a couple of days early. I've no idea how GW does what they do. As for the Mission/Rule books, I checked and everything is fine with them so at least I don't have that to worry about.

Next box comes in sometime next week. I'll be taking the Marines and putting the rest on eBay.


YOUR SPACE HULK ORDER @ 2009/09/09 00:03:00


Post by: jester1525


(not so grumpy anymore)

YAY! Mine got here.. and luckily my timer was shipped in a little bubble wrap bag so when it shattered on one end, the sand was nicely contained...

One of my corridor pieces got banged up pretty good - sprue ripped it up. John over at GW said they were going to try to get new timers to send out and didn't think it would be a problem and was going to try to get me a replacement corridor. Very nice guy - was first time having to talk to them.

Now to start clipping and cleaning.. then eventually painting.. and maybe even doing a little playing...