This particular staff member at my local GW store has "banned" me from borrowing any of the GW tools (clippers, glue etc)

The ban was on the basis of "you never bring your own stuff". However, most of the other staff are quite lenient with lending me the GW tools. I mean if I am already paying loads of dollars for finecast goods, surely using some super glue is not out of line is it?

What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

Maybe if you bought some glue or brought some from home they'd let you use their clippers.

I am only hearing your side of the story. Had they been hinting for a while that you need to start bringing stuff? How long have you been borrowing from them?

Don't be so quick to play the racist card, man. That's usually a sign that there isn't racism and that you're not telling the full story. I'm not saying you aren't, but I'm also not saying you are.

The store sells glue. Don't expect to have it given to you for free.

Perhaps there is a tiny bit more to this story....

We had this come up at my store a few years back with paints and tools. I think the odd time here and there is fine; if the staff know you have probably just forgotten yours. However, the risk is that people will begin to 'leech', for lack of a better phrase, from the store rather than buy their own things.
Also, you must be joking when you think that that is racial discrimination?

Good luck in reaching a pleasing resolution

My store doesn't give me free glue or have open tools for me to use freely. It could be because I'm a white guy.

More likely it's because it's a business and would like to remain as such.

I know people who would bring whole units and whole armies into the GW store simply to wash them with baladab black and duvlan mud simply because two coats of that on 50 models is like 2-3 pots. Basically it is fast, shwo up, sit down, wash your models, go play a game leave. save 10 dollars in paint.

Glue also goes really fast.

You don't have a RIGHT to any of their free stuff. They are not obligated to provide it or let you use it. They can totally say someone else can use it and you can't there is no expectation of equality.

Those tables are usually for people assembling store demos, teaching classes of new customers in painting and assembling and for modeling emergencies like breaking a model that fell on the floor.

If you are simply buying models you should also simply be buying glue, and paint, and washes, and razor blades, and paint brushes, and flock. Those are all costs associated with a model if you choose to assemble and paint it.

I've seen the same as the above happen as well, quickly changes a store from letting everyone using it to putting it all away for the staff to use and for when introducing new players.

We had "free" glue at the shop I worked at for a time in college.

The intent was to allow a player to make a quick repair if something popped off in game, not to let someone plop down and assemble an entire model.

Most everyone was fine with the arrangement. Then "Robert" showed up. (Robert's name has not been changed to protect the innocent. Robert was not innocent.)

Robert talked a good game, made friends easily, was very likeable. He fit right in with the regular crew of players. One day, Robert bought a rhino, and told the guy working the counter he had forgotten his glue at home and asked to borrow the house glue to assemble it and use it in a game. While I was there and saw it, I wasn't working and didn't say anything...it was Robert after all.

Next week, Robert needs a razorback. Purchases the kit...forgot the glue. No biggie, it is Robert.

I swapped schedules one weekend to cover for one of the guys who had a death in the family. Sat night Robert has his DnD group playing in the store. I keep noticing them going over to the product shelves and grabbing books to take back to the table. I eventually ask them if they would like to purchase it. Robert's reply "Oh, we were just using it for the game, we will put it back when we are done." My reply was "Robert, you may have this place confused with a library. You don't borrow books off the shelf to play your game. Please put back any books that you don't specifically own."

They returned all the books. Turns out not one out of the five owned one DnD book. That was the last of Robert's regular Sat DnD game.

About a month later I see Robert playing an Ork army. Looked like he had quite a few newer models, but I know I personally hadn't seen him purchase any at the store. No biggie. I walk into the boss's office to put some invoices into the "completed" pile and notice on the security camera that Robert walks over to the rack, pulls to models off the wall and proceeds to open them, walk behind the register (Im literally like 4 feet away from him in the other room) and grab the glue to assemble his "purchases".

Robert is banned. Back checking inventory proves that with the exception of one mob of boys, his entire Ork army is item for item a duplication of the discrepency in our database inventory and what is missing from the shelves.

Store stopped giving access to "free" glue.

I remember back when the local GW had the painting bar, there was one regular who was pissed at being told he couldn't have another pot of foundation paint to keep on working on his model - he'd just finished off a whole pot of foundation paint, and had commented to no one in particular while working about how much cheaper it was doing it that way.

fething Robert...

To OP: Glue is not free. Clipper is not free. If you feel that the store sells those at an expensive priceIf you can afford Finecast models direct from the store, you can afford the glue and liquid green stuff, you can always buy it cheaper online or at the local art and craft store.

And no, it is not discrimination.

Robert should have been arrested.

nkelsch wrote:Robert should have been arrested.

Especially since he was caught on camera.

Jump straight to playing the racism card? Class act. Really class act. :|

We're only hearing your side of the story, and frankly since you are going "maybe it is because I am Asian" I am far more inclined to back the GW in this case in the absence of further information.

I kept using store models when i was 16 or so to "count as a carnifex" - I borrowed two Dreadnoughts every time I would play a game because I only owned around 1000 points of models. They let it go for the fist 2 weeks or so... then refused

I bought two Carnifexs then.


I understand the "Bring your own Glue/Paint/Tools" - you should. The store shouldn't provide it. Maybe ask another player sitting at the paint station for his clippers/tools?

Again, OP is only telling one side of the story

Auxellion wrote:Again, OP is only telling one side of the story

Doesn't matter how many sides are or are not told, the fact remains that people are not entitled to things that they don't own.

Platuan4th wrote:

Auxellion wrote:Again, OP is only telling one side of the story

Doesn't matter how many sides are or are not told, the fact remains that people are not entitled to things that they don't own.

Agreed!

Police involvement was my preference for Robert as well. However the boss called his dad, his dad made payment on the theft and let the boss keep the models that were still in the store.

I also think it was about 6 months later that we heard Robert was prosecuted for skiming cash for the Pizza shop he was working at. Not sure what the end result of that was.

The thing that got me the most was the fact that he had a job, he had money. His folks were well off. He could have bought anything he wanted at anytime. He just felt entitled for some reason and got blatent about it.

The store I go to won't let anyone but the beginners use the store tools/paints. You have to bring/buy your own.
It isn't their job to lend tools ect, the are supposed to sell them, so why would they let you borrow the stuff they want to sell you?

At least the store I go to still has gaming tables, a lot of the others in the area don't even have those now.

The free glue/paints thing is an evolving situation at GW. I remember back about 4 years or so ago at the Chicago Battle Bunker when glue and paints were plentiful and free to use at the paint station with no restrictions.

I assume GW decided it wasn't worthwhile and gradually it was scaled back. I don't know the situation at your local GW, but it's likely that they're scaling back the use of free tools as well. Do they have free paints anymore?

Without playing the race card (I'm sure you were just joking, but still, not cool.) I'd ask the manager if the tools are for general use or if they're scaling back the loaning of tools to patrons.

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

I have always used my own things, unless I forget them.
One time I was playing a game, and I bought my brother some pheonix guard, and asked if i could use clippers if i bought the glue and models (so i guess kind of bartering), the GW employee said that was fine. But I imagine that if this happened repeatedly he would say no as he is trying to make money. So I would say that I am more in line with what people have been posting here, I think the employees are perfectly entitled to deny the free use of tools as they are trying to sell them.

also, "robert" sounds like a A-hole

I think GW owes you free stuff if you are buying Finecast

Eilif wrote:

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

Jacko4smackos wrote:This particular staff member at my local GW store has "banned" me from borrowing any of the GW tools (clippers, glue etc)

The ban was on the basis of "you never bring your own stuff". However, most of the other staff are quite lenient with lending me the GW tools. I mean if I am already paying loads of dollars for finecast goods, surely using some super glue is not out of line is it?

What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

You are not entitiled to use their stuff for free just because you purchased something there. If they have been letting you consider it a privelege not a right. Ift sounds like you are going there a bit, perhaps you can purchase your own stuff and continue to do the same. Their stock is for their use and for customer support for testing a color on a model. Likely not for assembling and painting on their dime.

And it has nothing to do with you being Asian. Its also likely not a ban, probably a policy that people have not been enforcing. By your thought process, they have allowed you to use their stuff... would you allow them to knock on your door, use your bathroom, and raid your fridge if they happened to be near your house? Likely you would not. Try talking to the employee on why in the store before acusing them of discrimination.

Seriously?

Do you expect to get a free drink at a restaurant just because you bought a sandwich? Doubtful.

Game stores aren't charities. Buy your own stuff. If you own your own stuff, bring it to the store.

I worked for GW from 1998-2005 and all during that time we had a very simple rule: Don't take the piss. In all three of the stores I worked in we were more than happy to allow people to use glues and paints as long as they didn't take the piss. It was fine to make a few models or to paint something quickly but when it came to glueing and painting large units it was a different story.

It also helped that we made sure that we had a very good rapport with the regular gamers who came in. All of them would bring along their own stuff and only ask us if they could use ours if they ran out or wanted to try something new.

The bottom line is as I've said before, don't take the piss. It is a privilege to use store items. But this privilege can quickly be taken away if it is abused.

Pretty much what everybody else said. I've been in a GW where a regular forgets glue or something....he asks the manager to borrow something and it's almost always a yes. I've also seen where the same person asks for the same thing repeatedly and the manager says "we do SELL that, do you want to buy it?"

GW is, if anything, pathologically unracist....they accept all people into their hobby, assuming you have a pocketful of cash to afford their product. The racist thing is ridiculous.

Buy some glue/paint/tools man. 90% of the hobby is painting and modeling, get your hobby on and buy the tools.

From a store owners point of view:

If I get to offer you the use of glue to put together a model, then I get a chance to be generous, and generally people are thankful for it.

Once it moves to "I'm entitled to free glue", everyone takes what I've given for granted, and abuses the priveliges. I don't get thanked, and get hassled if I'm out of a color at the painting table.


Many things start off as someone being generous, the generosity is abused, and the offer goes away. Something to remember when you make use of free scenery, table space, glue, late night gaming, snacks, a restroom, space to model or paint, a place to gather and talk to other gamers, etc.

sounds like the staff are being perfectly reasonable - It's nice of them to let people assemble new models using store supplies, and it's decent to allow people to make repairs to models, but Nice and Decent do not equal Mandatory, and if there's been abuse (like, for example, someone coming in and constantly using the store glue and never, ever bringing their own tools)

OP: buy fewer models, buy what you need to assemble and maintain the ones you have and stop mooching off your local store.

curran12 wrote:Jump straight to playing the racism card? Class act. Really class act. :|

Agreed. You don't just off-handedly suggest someone's a racist, not at all cool

Borrow the house glue to fix a model broken during the game? No problem.

Borrow the house glue/clippers/paint to build your army? Dont be a cheap bastard and buy yourself some glue and stuff. Post offices dont let you borrow tape to seal your box, they make you buy tape. To build your models, buy glue, its not that expensive.

mikhaila wrote:From a store owners point of view:

If I get to offer you the use of glue to put together a model, then I get a chance to be generous, and generally people are thankful for it.

Once it moves to "I'm entitled to free glue", everyone takes what I've given for granted, and abuses the priveliges. I don't get thanked, and get hassled if I'm out of a color at the painting table.


Many things start off as someone being generous, the generosity is abused, and the offer goes away. Something to remember when you make use of free scenery, table space, glue, late night gaming, snacks, a restroom, space to model or paint, a place to gather and talk to other gamers, etc.

Agreed 100%. Don't abuse the Mikhaila, or the Mikhaila will abuse back. Plus he has been very pleasant and runs a great store. I am sure he knows people that can make those types of customers "Disappear".

carmachu wrote:Borrow the house glue to fix a model broken during the game? No problem.

Borrow the house glue/clippers/paint to build your army? Dont be a cheap bastard and buy yourself some glue and stuff. Post offices dont let you borrow tape to seal your box, they make you buy tape. To build your models, buy glue, its not that expensive.

Your post office makes you tape your own boxes? Mine just do it for me.

But I agree with everyone. Buy your own glue, it's not that hard. While I may not be a proponent of GW in the slightest, I don't think we need another hate thread for them over the most trivial things.

Jacko4smackos wrote: Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

Are you fething kidding?

Anyone who plays the racial discrimination card right off the bat can be written off as frivolously complaining about imagined slights.

Quit being cheap and buy some fething glue. If you don't like GW's price on it, go to ANY general store and buy some regular super glue. Hell $1 stores sell it.

The OP will never come back to this thread. LOL

Posts like this make me laugh as the OPs make threads like this looking for sympathy and then get their arses handed to them.

Stop being a freeloader!

Yeah just buy your own glue. It isn't very expensive.

curran12 wrote:
Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

I think he is saying that it's "backwards" because the good will it'd generate to "sacrifice" a few cents worth of product could easily translate to more sales, but I can see you love the word "entitled" so keep on keepin' on.

Brother Gyoken wrote:
I think he is saying that it's "backwards" because the good will it'd generate to "sacrifice" a few cents worth of product could easily translate to more sales, but I can see you love the word "entitled" so keep on keepin' on.

While I'll agree that people bandy about accusations of "entitlement" in places generally inappropriate, and often hypocritically/inconsistently, the store is under zero obligation to provide you with tools and glue. Likewise, you're under zero obligation to play there, or buy stuff from them.

To be fair, maybe the manager said something along the lines off "Don't touch the glue, *insert racist comment here*". the OP would be justified to call him racist.

But generally, not really nice to mooch.

I've got to disagree with just about everyone here.
I think it IS racist. In fact, I'd bet on it... especially since you're Asian.
Everyone knows GW hates Asians. That's why they waited so long to open stores in China.

You should get together with a bunch of your family members and rally some Asian cultural groups to protest the store. If you can manage it, you should take the protest right down to their HQ.

Don't sit back and let the racist, prejudiced GW Machine strip your glue rights away. Take a stand.

Alternatively, you could just buy non-GW glue and use it in the store while smiling nefariously. Maybe put a "Warmachine" logo on the tube or something.

: )

Eric

I can see if you need a really quick fix because something broke, but if you're gonna be building and/or painting in a store, you're not entitled to nuttin. Bring your own stuff, your army transport boattlefoam multicase has pockets for that kinda stuff

If a store wants to offer glue and stuff, still bring your own so it can be there for the people that actually need it.

Jacko4smackos wrote:This particular staff member at my local GW store has "banned" me from borrowing any of the GW tools (clippers, glue etc)

The ban was on the basis of "you never bring your own stuff". However, most of the other staff are quite lenient with lending me the GW tools. I mean if I am already paying loads of dollars for finecast goods, surely using some super glue is not out of line is it?

What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

Bring your own stuff if your going to do your building at the store... Because it is a store where you buy things and they sell the stuff your using they view you as mooching. I would be upset too if I was working there. The managers prob told the staff to stop allowing it. Don't bother even asking the manager because the employee has every right to deny customers from using shop mats. If you just needed to glue an arm then that's a different story.

I like the "Robert" story. I want to hear more about him.

Jacko4smackos wrote:
What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

It is probably just racism as compared to you being a moocher.

daedalus wrote:
While I'll agree that people bandy about accusations of "entitlement" in places generally inappropriate, and often hypocritically/inconsistently, the store is under zero obligation to provide you with tools and glue. Likewise, you're under zero obligation to play there, or buy stuff from them.

Literally no one is arguing against this.

MagickalMemories wrote: Maybe put a "Warmachine" logo on the tube or something.

Why would he have to put it on the bottle when he can just buy this?

Kal-El wrote:

Jacko4smackos wrote:This particular staff member at my local GW store has "banned" me from borrowing any of the GW tools (clippers, glue etc)

The ban was on the basis of "you never bring your own stuff". However, most of the other staff are quite lenient with lending me the GW tools. I mean if I am already paying loads of dollars for finecast goods, surely using some super glue is not out of line is it?

What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

Bring your own stuff if your going to do your building at the store... Because it is a store where you buy things and they sell the stuff your using they view you as mooching. I would be upset too if I was working there. The managers prob told the staff to stop allowing it. Don't bother even asking the manager because the employee has every right to deny customers from using shop mats. If you just needed to glue an arm then that's a different story.

Wait I retract my statement....that dudes totally racist. I agree with the one guy saying to get your family and protest. You never know lol.

The provision of tools etc is something to draw in and maintain people within the store; a busy store is a store where people will look in who might not otherwise. A few pounds spent each week on consumables is well within the budget of most GW stores and as mentioned by a previous staffer, so long as it is monitored so that people don't take the wee people should be more than able to borrow the odd tool or use some of the store paint.

Brother Gyoken wrote:

daedalus wrote:
While I'll agree that people bandy about accusations of "entitlement" in places generally inappropriate, and often hypocritically/inconsistently, the store is under zero obligation to provide you with tools and glue. Likewise, you're under zero obligation to play there, or buy stuff from them.

Literally no one is arguing against this.

Okay, but you seemed to call curran12 out for using the term "entitled" as if inappropriate when you said "I can see you love the word 'entitled' so keep on keepin' on", almost as if it were in error, or perhaps dismissively (I doubt that one, because that would be rude) so I was simply remarking that it seemed appropriate to me.

SilverMK2 wrote:The provision of tools etc is something to draw in and maintain people within the store; a busy store is a store where people will look in who might not otherwise. A few pounds spent each week on consumables is well within the budget of most GW stores and as mentioned by a previous staffer, so long as it is monitored so that people don't take the wee people should be more than able to borrow the odd tool or use some of the store paint.

This is what I am getting at. Of course no store is obligated to provide glue or tools. But it's such a small expense to promote business that it just seems silly to scream "ENTITLEMENT" when someone mentions such.I don't think anyone seriously thinks there is an obligation there, but seriously.... how much glue could the OP possibly be using that a ban is in effect to prevent him from using it to assemble and promote the items he spent tens to hundreds of dollars on?

xole wrote:

carmachu wrote:Borrow the house glue to fix a model broken during the game? No problem.

Borrow the house glue/clippers/paint to build your army? Dont be a cheap bastard and buy yourself some glue and stuff. Post offices dont let you borrow tape to seal your box, they make you buy tape. To build your models, buy glue, its not that expensive.

Your post office makes you tape your own boxes? Mine just do it for me.

But I agree with everyone. Buy your own glue, it's not that hard. While I may not be a proponent of GW in the slightest, I don't think we need another hate thread for them over the most trivial things.

My post office does make me tape my own boxes....but thats because Canada Post are the cheapest bunch of ..... I have ever dealt with.

But I have to agree with everyone else. If the store owner likes to provide stuff for people to do little things here and there, that is his decision. But as a customer it is never your right to be provided such a service, especially at the expense of you actually buying the stuff from the store.

Our store (not a GW) doesnt let anyone use anything for free (and all the books are shrink wrapped). In turn we as a community routinely share our hobby supplies, but again if someone starts never buying glue etc we stop sharing with them...they learn pretty quick.

Serves you right. The GW store is not there for you to bum stuff off of. If you think thay free tools, glue, and paint are a right that the store has to grant you, why haven't you started to shoplift, too? Don't they owe you free models, as well?

Jacko4smackos wrote:What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

Yes, he's obviously racist and he does discriminate you. If I were you I would press charges.

Why would you want to make models in a GW store? I don't get this at all, it's a damn shop where anyone can walk in and pester you. Clearly you wanted free glue and the rest and when challenged have thrown your toys out the pram.

SoloFalcon1138 wrote:Serves you right. The GW store is not there for you to bum stuff off of. If you think thay free tools, glue, and paint are a right that the store has to grant you, why haven't you started to shoplift, too? Don't they owe you free models, as well?

If a store owner ever expressed this attitude to me, I'd no longer be a customer.

GW stopped their "buy one Finecast blister and get free hobby supplies for the rest of your life" policy a while ago
Actually they even stopped the free paint and glue policy back then, only a few GW store managers still apply it due to courtesy.
But it shows some creativity to call "not getting loads of free stuff anymore" a "ban due to racist motives"

It's definitely because you're azn.
Us Azn's always get picked on...
Bring Elmers glue and flock their table next time you go in.

Or just buy the glue. Once you've bought it it's free

Brother Gyoken wrote:

SilverMK2 wrote:The provision of tools etc is something to draw in and maintain people within the store; a busy store is a store where people will look in who might not otherwise. A few pounds spent each week on consumables is well within the budget of most GW stores and as mentioned by a previous staffer, so long as it is monitored so that people don't take the wee people should be more than able to borrow the odd tool or use some of the store paint.

This is what I am getting at. Of course no store is obligated to provide glue or tools. But it's such a small expense to promote business that it just seems silly to scream "ENTITLEMENT" when someone mentions such.I don't think anyone seriously thinks there is an obligation there, but seriously.... how much glue could the OP possibly be using that a ban is in effect to prevent him from using it to assemble and promote the items he spent tens to hundreds of dollars on?

Quoted to increase the ratio of intelligent things displayed on this page.

Hey, in fact, know what ? I think there are not enough completely similar posts that point fingers at the OP in this thread, so I'll throw in yet another absolutely needed righteous judgement about that entitled leech !
NOT.
This is disturbingly fascinating, actually I clicked on page 2 just to see if people would continue to leave clone comments that all boil down to "lol, entitled, deserved it, hurr durr". Talk about an echo chamber.

Yes, we are hearing only one side of the story, which prompts me to side with neither the OP nor the staff. But I guess not being judgemental on the basis of incomplete information is a personal quirk of mine.

I have to admit, the racism suspicion was a dumb thing to mention.
Except if the guy looked like this.

Brother Gyoken wrote:

SoloFalcon1138 wrote:Serves you right. The GW store is not there for you to bum stuff off of. If you think thay free tools, glue, and paint are a right that the store has to grant you, why haven't you started to shoplift, too? Don't they owe you free models, as well?

If a store owner ever expressed this attitude to me, I'd no longer be a customer.

You are kidding me, right?

Platuan4th wrote:

MagickalMemories wrote: Maybe put a "Warmachine" logo on the tube or something.

Why would he have to put it on the bottle when he can just buy this?

Because what I said he should buy "non-GW glue," I did not clearly indicate my intent. LOL
I meant that he should buy generic Superglue (it's cheaper than the P3 stuff, too).


Eric

Yeah I think this is a classic case of someone bitching after being spoiled.

You aren't entitled to the store glue because you are abusing their generosity. Pretty obvious to me at least..

I'm all for house paints and glues should be there to allow introductory modelling. But if you are an established gamer you should be providing your own.

That being said my last visit to a GW store I was introducing my nephew to the hobby. He bought some GW Scouts and we were assembling them in store, with store glue. I was using store clippers. I wanted to teach hom about filing mould lines but there wasn't any store files. I asked the question...

"We don't have any files out now because they jsut kept getting stolen and once the other tools have been stolen we won't be replacing them" says the GW guy. Fair enough, so I just bought a set for my nephew.

I think the part where they state that the employee says that he never brings his own stuff means that they're likely assembling their figures with the use of tools at the store. This I don't believe is right, you should buy your own tools for use. If you need the occasional use of glue for touchup, then that's fine but your store would have to allow that.

For those that mention that even though we shouldn't be yelling "entitlement" and that the store could stand to offer those tools for use by customers, first consider how many people go through the store, hang out, and may use those tools. It's not your home, it's a business with customers constantly coming through. Any business can't stand to survive if all of their customers begin to expect the use of such things for free. Not everyone's going to be like you either, some people may not go easy on the glue, some people can manage some way to destroy some clippers. Every day of the week, hundreds of customers, you're constantly replacing just to keep up with the use. For introductory, dipping your toes into the hobby stuff, then that might be fine.
Like everyone else says, if you don't like the price, you can find cheaper elsewhere.

Jacko4smackos wrote:This particular staff member at my local GW store has "banned" me from borrowing any of the GW tools (clippers, glue etc)

The ban was on the basis of "you never bring your own stuff". However, most of the other staff are quite lenient with lending me the GW tools. I mean if I am already paying loads of dollars for finecast goods, surely using some super glue is not out of line is it?

What's your opinion? Should I double check with the manager if this is a legit ban or if the staff member in questiondiscriminates against me cos I'm Asian or something

I think it means you should get a job.

My FLGS had a 'box o' stuff' you could rent for 5 bucks. Any unwanted paints, half broken tools, basing supplies and the unwanted bits were chucked in. If you rented it, he asked you make a donation.

It was pretty sweet, TBH. We got a ton of cool stuff for 5 bucks. And sometimes, you'd get some half used glue containers.

But he never lent out store supplies. If you asked, he'd mention the box.

Chaos is begin to grow...

Probably cuz I'm Asian.

The GW staff had given me no previous warning, just a straight up "your now banned from using our stuff". So be it,

It's alright I'll just bring in my P3 privateer press glue. Apparently staff members have an average value per transaction KPI they have to meet. I could buy individual pots of paint one at a time...

I agree, buy some glue.

Jacko4smackos wrote:The GW staff had given me no previous warning, just a straight up "your now banned from using our stuff". So be it,

It's alright I'll just bring in my P3 privateer press glue. Apparently staff members have an average value per transaction KPI they have to meet. I could buy individual pots of paint one at a time...

You were taking advantage of their generosity and they cut you off. They weren't under any obligation to warn you, and it's not your stuff, it's their stuff, they can let whoever they want use it.

And your mature, intelligent response is to bring third-party products into the store and mess with their KPI.

You are clearly a gentleman and a scholar. Don't be surprised if they just throw you out of the store.

Never thought I'd see the day where I was defending a GW Shop.

curran12 wrote:

Eilif wrote:

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

he has a point just badly put, if he means to say that we used to have more acess to certain items on a free basis and since price increases they have lowered or stopped acess to certain items on a free basis, then he would prefure they went back to the old way of buisness, then fair enough, but demanding acess to free stuff like you deserve it is a douchy thing.

GW brick and mortar stores can benefit financially from your presence in the shop, practicing "the hobby." It therefore behooves GW to encourage you to come to the store to do so. This is not to say that the OP is right or wrong, but in many circumstances I think it would be beneficial for GW stores to allow customers to use glue, clippers, etc. while they are in the store, within reason, of course. Now, where one draws the line of reasonable is largely a matter of preference and depends a great deal on the specific circumstances.

But generally speaking, yea, GW should spot customers some glue and have tools on hand for their use.

curran12 wrote:

Eilif wrote:

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

Before handing out insults, please read my message more carefully.

I'm did not saying I'm entitled to anything. I just pointed out that it's a vary odd business practice to increase the prices you charge your customers and at the same time giving them less.

GW gets away with it because they have a fairly captive audience. However, In most other businesses, when you raise your prices you add perks and when you take away perks you attract people by lowering your prices.

Also, entitlement is a pretty strong word, but I'd not at all be surprised if a kid who started the hobby around 2003 hearing "come on in to the bunker, you can buy here and we provide paints and glue at the paints table" might be disappointed in 2006 when the prices have gone up twice and the free paint and glue are now gone.

Regardless of whether it was a false expectation, or GW couldn't afford it, or too many people took advantage , etc, etc, the fact is that often:

Pay more + Get less = Disappointed Customer

Why in hell's name should he not have free glue to assemble his models? it's not like the store sells it or anything.

Whilst you're at it, open up that box of Space Marines, take that one meltagun arm you need. Won't need to sell that box in future.

Feel free to use our store codex, rulebooks, dice and templates for your games too. We have no interest in selling them to you, they're just there for display.

Moral of the story, Asian guys deserve free stuff.

GW have started doing this in their stores here.

No longer allowing "free" use of store paints, glues and tools.
You have to buy your own in order to use their "modelling" table.

It was one of a raft of changes being slowly dribbled in. Their aim is to alienate the "veterans" in order to scalp more noobs.

So, asking people to not be bums and to buy their own supplies is now considered alienating the vets? You do realize that those supplies are not free, right? And the "vets" should have their own supplies anyway.

I don't assemble paint at my FLGS or at the local GW. I don't feel entitled to use glue or supplies at either store either.

If I were a shop owner/manager, I'd gladly offer the use of store tools and glue for customers who purchased a model. The five cents worth of glue I give you is a drop in the bicket compared to the twenty dollars you just spent on a finecast blister. I think it would just make good business sense as it would promote good will between venue and customer and net return sales.

helium42 wrote:I don't assemble paint at my FLGS or at the local GW. I don't feel entitled to use glue or supplies at either store either.

If I were a shop owner/manager, I'd gladly offer the use of store tools and glue for customers who purchased a model. The five cents worth of glue I give you is a drop in the bicket compared to the twenty dollars you just spent on a finecast blister. I think it would just make good business sense as it would promote good will between venue and customer and net return sales.

Except when you realize that 5 cents per customer can quickly spiral to hundreds of dollars very quickly. I'm not saying that I disagree with your reasoning, as I would love to cater to my loyal customers, too, but in today's economy, keeping that bottom line is becoming increasingly difficult. Games like 40k are a luxury, and in a dwindling economy, the first things to take a hit are typically luxuries. Okay, so maybe one store giving away free glue/supplies to the tune of spending about, let's say, $500 a year isn't going to hurt GW's bottom line...but now you multiply it by a hundred stores, and you now have $50,000 worth of superglue/supplies given away per year, and that definitely hurts GW's bottom line, as their company only earns in the low millions each year. It would be interesting, however, to see exactly how much money it cost the average hobby center to support giving free paint/supplies to their customers. Any store owners out there wanna bite?

How about all the moochers get together, make their own club, stock their own supplies to pool them together, and then let people come into their club to use the tools they paid for. Put your money where your entitlement is and operate your own charity hobby center.

How much is it worth GW to have customers in their stores reading, assembling, painting, and playing? Why does GW spend money on gaming tables? Why does GW pay to print posters for shops to put up in windows or on walls?

GW wants customers in its stores. I think it is unreasonable to essentially provide all of the glue a customer requires for free, but having limited quantities of supplies available to customers is potentially beneficial.

I would never expect my FLGS to have materials on hand for customer use. If it did, that would be nice, but a GW Hobby Center is a different story. I sympathize with the managers of said hobby centers, but if I am in a GW store playing a GW game surrounded by nothing but GW products...I am advertising for GW. I would personally be offended if GW denied me something reasonable on the basis of GW's bottom line while I was participating the "the hobby" at a GW Hobby Center.

Don't disagree that the stores should have some basic supplies for the players, but don't abuse a privilege...

xole wrote:

Your post office makes you tape your own boxes? Mine just do it for me.

But I agree with everyone. Buy your own glue, it's not that hard. While I may not be a proponent of GW in the slightest, I don't think we need another hate thread for them over the most trivial things.

Yes. Because its just like milkaha has said- it went from being generousand helping you to being hassled to use their tape to tape up boxes because they were entitled. Its the exact same thing.

I'm 100% Jewish, and yes we do fit some stereotypes. I dont like to buy more than a box a month, heck Im always making food at home so I rarely eat out, but temptation happens a lot because of sales, new releases, NEEDING MY OWN TOOLS. Even I know to bring in my own "tools" to the shops. Once in awhile using store tools is fine, but mooching and leeching all that glue and paint and clippers when your a local....do you see where I'm going?

carmachu wrote: Post offices dont let you borrow tape to seal your box, they make you buy tape. To build your models, buy glue, its not that expensive.

That was maybe a bad example Several times I've taken a box to the PO in an emergency and either had to reopen it, or couldn't find packing tape; and they actually keep packing tape right at the counter and have never batted an eye at lending it to me. Maybe I'm just Robert, though.

Speaking of Robert;

Shotgun wrote:One day, Robert bought a rhino, and told the guy working the counter he had forgotten his glue at home and asked to borrow the house glue to assemble it and use it in a game. While I was there and saw it, I wasn't working and didn't say anything...it was Robert after all.

Next week, Robert needs a razorback. Purchases the kit...forgot the glue. No biggie, it is Robert.

If I ran a store and someone came in, rang up a $35 purchase I'd have no problem letting them use 40 cents worth of superglue to assemble it in the store. As a matter of fact, I'd probably be willing to let them use the superglue every single time they bought a model so long as I rang up the model before I lent out the glue. Obviously Robert went... a little further; and no one is entitled to free superglue; but a policy of "house glue for paying customers" just seems like good business to me until you run into abusers.

Disclaimer, I don't have a FLGS and have only been to a single gee-dubs once a single time, so I don't know if the above is already policy or nor.


edit 3x, man I can't spell this morning

Liek others have said, its a business. I you always bring your own stuff and happen to forget something fine. Me if I ran out of glue Id just buy more I'd need it anyway.

Jacko4smackos wrote:The GW staff had given me no previous warning, just a straight up "your now banned from using our stuff". So be it,

It's alright I'll just bring in my P3 privateer press glue. Apparently staff members have an average value per transaction KPI they have to meet. I could buy individual pots of paint one at a time...

While you are at it, buying the paint one pot at a time, buy some glue....

Another -glorious- thread.

Really, just buy some glue and get over it. They aren't alienating vets or anything, it just sounds like you took advantage of the store tools and supplies.

Im sure its cause your asian!

You should walk in there and go Bruce Lee on his arse!

or drive over him.. asians are good at that =]


But seriously... Just because you pay for a product does not mean you should be entitled to free stuff.

In the case of GW i am right there with you that its a nice gesture to allow you to use their tools since you are in the store, but thats simply a curteous thing and not an expectation.

We have a paint bar at our GW here and its very nice for the odd color you may need just a few drops of for an accent color, but we all make sure to donate a buck or two every time we use it. Otherwise when we are at the modelling table we are expected to have our own tools and supplies, and if you have something that someone could use, we offer it up because one day we may need that razor saw or pair of clippers in return.

Moral of the story? Don't take advantage of a good thing, or else it will be gone before you realize what you had.

We have a communal PC and printer at our FLGS so that you can use Army Builder if you don't have a list ready. We always throw in a buck for ink when we use it.

Jacko4smackos wrote:The GW staff had given me no previous warning, just a straight up "your now banned from using our stuff". So be it,

It's alright I'll just bring in my P3 privateer press glue. Apparently staff members have an average value per transaction KPI they have to meet. I could buy individual pots of paint one at a time...

Are you 13? Because that is exactly how you are acting. If they were letting you use their materials before it was simply a courtesy. Misuse that courtesy, expect it to be taken away.

When they toss your ass out, make sure you make another post screaming about how their hatin on you because your asian.

As a white guy who frequently finds himself on the racist end of the stick from Asians (especially where I live) any sympathy I would have if this was even close to a racist act is gone.

Buy your own glue, and don't be a spoiled brat. Not all white people (or asians) are racist. In fact, most people are not racist. The only people that are racist are the idiots that immediately throw down the racist card at some imagined slight.

Vancouver is pretty much the China-Town of BC.

I went there briefly to see a concert, can't say I'd stay there. Vancouver Island though is lovely.

Shadowbrand wrote:Vancouver is pretty much the China-Town of BC.

I went there briefly to see a concert, can't say I'd stay there. Vancouver Island though is lovely.

Used to live on the Is-Land. Loved it there. However, I'd stay in the Vancouver/Burnaby/New West area, just because it has anything I could want in arms reach. The Canucks, Lions, etc. all 30m away.

Honestly I don't blame you. Victoria may wear the title of BC's capital formally, but they didn't held the Olympics there!

I would love to take the girlfriend and I to the Island though, after I put myself through school. I see lots of profiles in the Vancouver area, good gaming there eh? I''m moving further north so I may see less and less of that. But GW's pricing this poor man out, and the only person up in Terrace whom gives a damn about Warmachine is my girl.

Perhaps I'll get those Celts from Warlord Games...

Crazyterran wrote:

Shadowbrand wrote:Vancouver is pretty much the China-Town of BC.

I went there briefly to see a concert, can't say I'd stay there. Vancouver Island though is lovely.

Used to live on the Is-Land. Loved it there. However, I'd stay in the Vancouver/Burnaby/New West area, just because it has anything I could want in arms reach. The Canucks, Lions, etc. all 30m away.

My dad lives up there. I always enjoy visiting, real nice area. Great food up there as well, though apparently they don't have any decent ramen shops. Seems you can't find those anywhere outside of Japan.

djones520 wrote:

Crazyterran wrote:

Shadowbrand wrote:Vancouver is pretty much the China-Town of BC.

I went there briefly to see a concert, can't say I'd stay there. Vancouver Island though is lovely.

Used to live on the Is-Land. Loved it there. However, I'd stay in the Vancouver/Burnaby/New West area, just because it has anything I could want in arms reach. The Canucks, Lions, etc. all 30m away.

My dad lives up there. I always enjoy visiting, real nice area. Great food up there as well, though apparently they don't have any decent ramen shops. Seems you can't find those anywhere outside of Japan.

Los Angeles. Fantastic Ramen shop a block from where I live.

So first you freeload, because you think that the product you keep on purchasing is so defective that they "owe" you free glue.

And when they call you out on it, you cry about them picking on you because you are asian.

I don't think it's because you are asian, I think it's because you are cheap.

But what do I know.

Now, don't take this the wrong way. I am a fat guy and I love food all kinds of food.

But Ramen makes me sick to my gut.

I feel this link needs to be in this thread.

https://www.google.com/search?q=super+glue&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-USfficial&client=firefox-a#q=super+glue&hl=en&safe=off&client=firefox-a&hs=D3Y&sa=X&rls=org.mozilla:en-USfficial&tbs=p_ord:p&tbm=shop&prmd=imvns&ei=Q1vhT4zENejA2gX0mKG3Cw&ved=0CCIQuw0oAQ&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=95d8ad60d17382aa&biw=1680&bih=878

Shadowbrand wrote:Now, don't take this the wrong way. I am a fat guy and I love food all kinds of food.

But Ramen makes me sick to my gut.

MAN UP!

People tell me Pho is just like it, I think their insane. Sapporo style Negi Miso Chashu Ramen has no equal in this world.

I'd like you to tell me to man up when you see how many pancakes I can eat.

Mmn, and I just bukkake them in syrup.

Pancakes,bacon and eggs and breakfest sausage and ham. Thor be praised!

Shadowbrand wrote:I'd like you to tell me to man up when you see how many pancakes I can eat.

Mmn, and I just bukkake them in syrup.

Pancakes,bacon and eggs and breakfest sausage and ham. Thor be praised!

I'm quite tempted to sig that...

You guys get free glue and paints! LUCKY!

Wouldn't be the first. But i've been on Dakka for a few years and spend -far- too much time here.

Now I want pancakes.

Or Waffles.

Or Chocolate Chip Waffles w/ Syrup.

God damnit.

SoloFalcon1138 wrote:So, asking people to not be bums and to buy their own supplies is now considered alienating the vets? You do realize that those supplies are not free, right? And the "vets" should have their own supplies anyway.

I agree. The vets should have their own paints - I do, but mine are all Vallejo, and I doubt GW would LET me use them in their store even if I did deign to darken their doorstep.
Most of the "GW" vets at that store barely qualify as out of noob-hood (Most started with 5th ed - with the BA or SW codex) and most are just moochers and freeloaders anyway. The actual vets go to the FLGS down the road.

No, making them buy their own stuff is not what I'd consider "alienating" the vets - cancelling the vets events was one way to alienate them. Bringing them back but allowing the munchkins in as well, was another. There are only so many times you can hear "but they can't be Blood Angels, they're not red" before thoughts of stuffing them into a shredder bubble to the surface.
GW don't care about veterans anyway. We don't buy enough new stuff. We don't have to because after 20+ years of this stuff, we have a room full of stuff we rarely use as it is.

The games workshop paints and tools are basically a quick-fix and newbie related stuff. If someone's meltagun/arms fallen off, you can use the house glue. However, trimming and gluing a land raider or a baneblade....Thats misusing free supplies and it hurts not just you, but all of the OTHER people at the store.

You are unusually quick to try the racism card, and in my GW we have the same problem - people misusing supplies and getting cut off. most of them aren't asian, and those who do build big armies instore buy glue.

The store is a store as well as a hobby center, they are not obligated to supply you exclusively with free paint, glue and tools.

clippers from an electronics store. 3 bucks. A set of files. 3 bucks. A hobby knife. 1.50 from spotlight. glue is generally much cheaper from spotlight as well. If you are too tight to buy GW glue, go get it from the corner shop/general store.

curran12 wrote:

Eilif wrote:

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

They charge a premium price for an average product. They have an opportunity to make up the 'difference' through excellent customer service which could include free paint, glue, modelling and painting tutorials in-store, free-for-all bits box, in-store coffee with free re-fills, lounges, etc. They certainly wouldn't have to do all of it, and aren't obliged to do any of it, but some kind of perks would go a long way to improving their public relations image, the way customers feel about their brand, and their bottom line.

The fact that they would refuse to do any of that is backward, and has nothing to do with entitlement.

Kaldor wrote:

curran12 wrote:

Eilif wrote:

Overall, while I'll agree that no one is entitled to any products for free, I see it as just another sign of GW's backwardness that they both increase their prices and pare back their perks.

Seriously? By not giving out free modeling/assembly tools and materials they are backward? Jeez, how entitled can you get.

They charge a premium price for an average product. They have an opportunity to make up the 'difference' through excellent customer service which could include free paint, glue, modelling and painting tutorials in-store, free-for-all bits box, in-store coffee with free re-fills, lounges, etc. They certainly wouldn't have to do all of it, and aren't obliged to do any of it, but some kind of perks would go a long way to improving their public relations image, the way customers feel about their brand, and their bottom line.

The fact that they would refuse to do any of that is backward, and has nothing to do with entitlement.

Has it been established that they do not? Given the attitude of the OP, it's not a stretch to guess that he is someone who was abusing the stores complimentary hobby supplies, and was asked to stop.

chromedog wrote: Their aim is to alienate the weird smelly guys who hang around in the shop all day in order to scalp more noobs.

FTFY

I think the original subject matter of this thread is dealt with now.