Oh, was the guy looking specifically for Vietnamese or American soldiers from the Vietnam War?

According to the post yeah, or my understanding of it anyway.

However they didn't have anything like that so sold him some catachans lol

The guy wanted U.S Soldiers from the Vietnam war to clarify.

There are a lot of people interested in "historical" or other warfare related miniatures that aren't the things we build and play with. I cringe every time I see a GW employee try to steer a customer toward product they clearly aren't interested simply because they are so married to the GW sales script. I know they have to do it but I've never seen it actually make a sale or even create a new customer.

 Lead Farmer wrote:
My LGS does sell video games (on the left wall, obscured in this picture) and it's great. It allows for a much bigger store and it is thriving were others game stores might not (I presume, never been specifically told by employees). I love that my awesome hobby can benefit from the hordes of people that have to spent $150 on call of duty alone every year.

Were seriously spoiled. To bad I never have a chance to play there.

That is a very nice store. Very nice indeed. There's a rather nice store about 45 min from my house, similar to this one, though not so industrial. There's another, much smaller stor 15 minutes from my house...as everything in life, it always comes down to location, location, location.

I remember back when I actually used to hang out in game stores, an odd, grumpy old man would come in periodically and just sit near the door staring quietly at the people inside. Nobody really had the guts to see what he wanted, but eventually someone got up the nerve and it turns out the store used to be his favorite Tobacco Shop... I guess he was silently protesting...

 Makutsu wrote:
Last week was my first time gaming at an official GW store...

The situation at the GW store was really funny.

People came in and ask if they sold, Minecraft, Wii, Call of Duty etc...

I heard from my friend that one time a guy just stormed in dropped his NDS at the counter and said "I want it to be fixed when I get back in an hour", then he just left

Do you guys have any funny stories at stores?

Did any of this actually happen or is it just a bad joke? Are these same people going to the apple store and ordering fruit?

Haven't step foot in a GW for quite a long while but I did hear a story concerning a mate of mine.

Last year he popped into the local GW with a girl he was trying to impress, though the manager he isn't fond of was in and my mate tried saying some bad stuff about the manager behind his back. Said manager overheard and berated my mate for a good 15 minutes.

 stormwell wrote:
Last year he popped into the local GW with a girl he was trying to impress...

With what? Dice rolling skills?

 Glorioski wrote:

 stormwell wrote:
Last year he popped into the local GW with a girl he was trying to impress...

With what? Dice rolling skills?

Not sure, but they're in a relationship.

Plus he's a Tory.

Having a hard time deciding which one's worst.

Kids always come in and look around and ask, "Do you sell Call of Duty?".

Lucarikx

 Glorioski wrote:

 Makutsu wrote:
Last week was my first time gaming at an official GW store...

The situation at the GW store was really funny.

People came in and ask if they sold, Minecraft, Wii, Call of Duty etc...

I heard from my friend that one time a guy just stormed in dropped his NDS at the counter and said "I want it to be fixed when I get back in an hour", then he just left

Do you guys have any funny stories at stores?

Did any of this actually happen or is it just a bad joke? Are these same people going to the apple store and ordering fruit?

Spoken like one who clearly has never worked retail. Really, the stupidity of people... anyone who's done a year or so of part-time retail work in whatever kind of store has a story or two like these.

Bolognesus wrote:

 Glorioski wrote:

 Makutsu wrote:
Last week was my first time gaming at an official GW store...

The situation at the GW store was really funny.

People came in and ask if they sold, Minecraft, Wii, Call of Duty etc...

I heard from my friend that one time a guy just stormed in dropped his NDS at the counter and said "I want it to be fixed when I get back in an hour", then he just left

Do you guys have any funny stories at stores?

Did any of this actually happen or is it just a bad joke? Are these same people going to the apple store and ordering fruit?

Spoken like one who clearly has never worked retail. Really, the stupidity of people... anyone who's done a year or so of part-time retail work in whatever kind of store has a story or two like these.

I have, I worked in the stores of a John Deere dealership once and didn't get anyone coming in quite so stupid. We did have a lot of people coming in and asking if we did gravel but that was because there was a sign for a hardware merchants right outside the gate...come to think of it they were being a bit stupid considering there were fifteen green tractors in the front yard and a huge John Deere sign on the front.

 Glorioski wrote:

 Makutsu wrote:
Last week was my first time gaming at an official GW store...

The situation at the GW store was really funny.

People came in and ask if they sold, Minecraft, Wii, Call of Duty etc...

I heard from my friend that one time a guy just stormed in dropped his NDS at the counter and said "I want it to be fixed when I get back in an hour", then he just left

Do you guys have any funny stories at stores?

Did any of this actually happen or is it just a bad joke? Are these same people going to the apple store and ordering fruit?

I've heard it happen too. One of the ex managers of my local GW got the standard "irate customer slams a console on the desk and rants at them", then he points out that they sell tabletop games and said person storms out (this was in Watford IIRC BTW, before he came to ours). A few hours later, by chance would have it another customer walks in asking if they sell Nintendo Wiis. Thus the broken Wii becoming one of the most overused bad comedy props in that GW...

Ive gotten 3 calls about whether the 5 oclock magic tournaments were age apropriate for 10 year olds and if they could be hired to do a birthday party.

 fire4effekt wrote:
Ive gotten 3 calls about whether the 5 oclock magic tournaments were age apropriate for 10 year olds and if they could be hired to do a birthday party.

Heh, that is quite funny.

"Hello? Who's this 'Manticore' I've heard so much about?"

Knowing GW, however, they'd say he's a great, high quality plastic kit that can be purchased for X amount of money.

One of my most favourite stories is this:

My local GW's manager recieved a call concerning 'Assault on Black Reach' saying that her son (For the purpose of this story lets call him Tyrone) was in here earler looking at the starter box.

Now, we remember him being here so the manager told her so and asking what was the matter.

She then said that the name was racist because she misheard from Tyrone as 'Assault on Black '

Needless to say, many laughs were shared.

Anecdote time: best one I've ever seen was back in June (the last time that I was actually in my local GW, as it goes). A bloke and a wee boy came in, and the bloke told the manager he was looking for "Black Ops 2" for his wee boy's birthday. I was most amused by this on three counts:

Firstly, the obvious, Games Workshop is not that type of store.
Secondly, 'Call of Duty: Black Ops 2' isn't even due out until November, never mind back in June.
Lastly, the bloke was blatantly trying to purchase an 18+ rated game for a child no older than 7, which would have got him refused service anyway!

this tread makes me laugh so hard.

I was at my local GW (well kinda local for an hour drive) and two kids about 13 or 14 came in, set up all the models, and then turned to the only clerk to ask "how do we play this game?" I turned back to him to see a stunned face that only displayed confusion. Poor bastard.

Being there I also saw a lot of happy customers skip into the store only to slowly turn and flee.

 Cypher's Sword wrote:
this tread makes me laugh so hard.

I was at my local GW (well kinda local for an hour drive) and two kids about 13 or 14 came in, set up all the models, and then turned to the only clerk to ask "how do we play this game?" I turned back to him to see a stunned face that only displayed confusion. Poor bastard.

Being there I also saw a lot of happy customers skip into the store only to slowly turn and flee.

...

Wut?

Some guys in store once packed up one of the kids in an empty box from the delivery ready for the mum who was coming to pick them up. They were up for it, as was the dad who was present and sealed the box. Was quite funny.

 stormwell wrote:

 Glorioski wrote:

 stormwell wrote:
Last year he popped into the local GW with a girl he was trying to impress...

With what? Dice rolling skills?

Not sure, but they're in a relationship.

Plus he's a Tory.

Having a hard time deciding which one's worst.

at Danny trying to impress "a lady" by taking her to GW... he'll probably be Mayor of Norwich one day you know, the Norfolk equivalent of Boris Johnson.


Automatically Appended Next Post:

 Platuan4th wrote:

Ghiest1 wrote:It is difficult for many to comprehend that there are games that do not involve pixels. I find thsi rather strange as many of these adults should know better due to age, at they are closer to my age.

Honestly, if it's not on the news/TV and Little Timmy isn't asking for it, you'd be surprised at the amount of people that don't know what things we take for granted are. I know a lot of people in their 20's that don't know what D&D is because Nintendo and other video games have been their only game exposure and D&D hasn't been news worthy since it was linked to devil worship in the 70's/80's. I can't tell you the amount of times I say I'm a gamer and people respond with "You mean like WoW and Xbox?"

I seriously want to kill the entire video game industry for stealing that word.

Stop telling people you're a gamer and start telling people you're a player... they won't keep thinking you play video games then!!

 Cypher's Sword wrote:
...two kids about 13 or 14 came in, set up all the models, and then turned to the only clerk to ask "how do we play this game?"

Once upon a time I was one of those kids. Luckily the first gaming store I ever walked into was... well... Dakka Dakka Games.

Speaking of good time at Dakka, many a year ago a little old lady walked in and took a look around.

She spent maybe 30 or so minutes looking at all the models and then asked the manager what was needed to get her grandson into the game.

He told her "Ken, here, plays the futuristic version and I'm sure he'd love to help you out."

We all know you just need 2 troops and an HQ to start. I convinced her to buy a massive army. Guard IIRC.

The manager was so happy he told me to grab a box of whatever I wanted. Being a dumb kid I think I just grabbed some Zombies or something I didn't really need.

One time I walk into a nearby GW store and all the staff were naked and they were wearing silly hats. And they're playing Warmahordes.


Then I woke up, and realize that there are no GWs in the Philippines.

I tried to buy some green stuff today at local GW store. Come to find out on a Saturday I picked the exact half hour that they CLOSE for lunch. It's obviously been a long time since I've been to a GW store so I'm guessing this is the one-man store operating model at work.
I had been thinking on picking up the new starter box just because it has a lot of cool looking stuff. Hadn't really bought any GW directly since the 5th Ed starter box.

The store having to lock up because only one person operates it annoyed me enough into rethinking a purchase, after all. The company is making beaucoup duchats. Betting they could hire a second person at the ones they deign important enough to even keep open.

These Stories are Hilarious, Maybe its where i live, or im not there often but my FLGS has none of this.

Never been to a GW, but I can vouch for 2 things.

1. Nobody knows what tabletop gaming stores are until they walk in, where many promptly pull an about face and flee. I've seen several people enter and ask about consoles, games, and fixing broken consoles.

2. Customers are idiots. I used to work in electronics at Toys R' Us, and if there is one thing I've learned in life, it's to never underestimate just how clueless a customer can be. If I had a dollar for everytime I had to explain that the M for Call of Duty meant it was a mature rated game for people 18 and over, I would be a very rich man. For some reason, all the parents I talked to thought it meant difficulty level, as in M equals hard mode, T is medium, etc. It didn't take long to show Timmy's mom that M is for violence, gore, and swearing, to ensure that many a 10 year old did not receive black ops for christmas that year I got more than one dirty look from the little Timmy's who didnt get that cool M rated game. Made me feel all warm and fuzzy inside, like I was doing a good deed for the day :3

I agree, I used to think most people were decent, logical folks until I had a retail job. I'll never have a job again were the final consumer is my customer.

 MisterMoon wrote:
I agree, I used to think most people were decent, logical folks until I had a retail job. I'll never have a job again were the final consumer is my customer.

I know, I worked in the cafeteria at school, two older ladies came up and asked me the stupidest ever question \
"Do you know where the place i normally eat it is?" Like I know where she eats and where it is located.

 Milisim wrote:
Good thing GW dosent sel video games....

They would retail for over $99 each and break if you take it out of the package and use it.

That'd be good. New release video games retail at $120 here... :(

 Kaldor wrote:

 Milisim wrote:
Good thing GW dosent sel video games....

They would retail for over $99 each and break if you take it out of the package and use it.

That'd be good. New release video games retail at $120 here... :(

Yeah, $100 would be good. Although I think you can get it from big W for about 100 close to release...BARGAIN!

 MrMoustaffa wrote:
1. Nobody knows what tabletop gaming stores are until they walk in, where many promptly pull an about face and flee.

I saw the best one when I was having a game at my FLGS. I had a view of the street, and there was a couple walking down the road pointing out things. Likely not from the area. The woman points at the FLGS, so they both walk to the front door.

When they walk in, she screams 'oh GOD!' and they run out. Run out.

 -Loki- wrote:

 MrMoustaffa wrote:
1. Nobody knows what tabletop gaming stores are until they walk in, where many promptly pull an about face and flee.

I saw the best one when I was having a game at my FLGS. I had a view of the street, and there was a couple walking down the road pointing out things. Likely not from the area. The woman points at the FLGS, so they both walk to the front door.

When they walk in, she screams 'oh GOD!' and they run out. Run out.

Must have smelled the geek in the air and got spooked.

My local Store doesn't have the super strange things happen. (so far I have not seen any video game related stuff).

But several times i've been questioned what Warhamer is and what i do in my local store.

First one was before Collage English Class started.
It was way early and it was just me and another guy in the class room and he questions if i would like to join the chess club.
I say I played chess eons ago but now play Warhammer 40k.
he goes "Whats War Hammer 40k? Is it like Chess?"
I go "ummm. its a war game and has strategey like chess and such. it uses little models and such that kill each other"
He looks at me with the strangest look, and goes back to explaining about Chess Club (which i respectfully disenclined to)

Another was as i was shuttling in my many boxes of troops into the store (i have IG... lots of boxes for the troops and tanks). and my local store is right next to a Publix Grocery store.
A guy who was bringing his grocerys or something to his car and he looks at me carrying these 2 giant tool boxes with the 6th edition rule book tucked under my arm and says
"What do you all even do in there?"
"War Gaming. we have lots of these little plastic model troops and tanks and we have them kill each other in the games" as I put my fingures together to estimate the size of a standard guardsmen (or any GW infantry model)
"Huh?"
"Umm, its like a board game with Dice and such with the models"
He just shakes his head confused and continues to his car, and i head on into the store


The only store related event i could remember was early in my warhammer days (okay... it was 5th but still). little kids walk in (5 to 6 years old) both holding a massive binder each. and they walk up to the counter and ask if they have any Pokemon Cards. The guy at the counter is a gentle natured guy and he kindly tells them they don't carry Pokemon cards at the store. The kids look all disapointed but they soon notice the little warhammer 40k/fantasy models, and even see the Magic cards. Their eyes go wide as they watch intently as a battle between Space marines and my IG unfolds. I also had one of my early super heavy tanks (the Baneblade, Thunderfury) on display on top of one of my boxes. they look at it like its a holy Idol or something and set down their pokemon binders and begin to reach for it. I stop them from grabbing my $100 tank but i let them look at it anyways by setting it down table level for them to see it. A few minutes pass and the parents walk in... they quesiton if the kids found their cards but the kids are all excited and show them the Tank and all the little models fighting. The parents think its a neat thing until they see someones Slanesh Demons.... As you can imagine... Parents do what they do and they try to get the kids away from the "Mature" content of a Demonic female huminoid creature with no clothes on (I don't think the kids even noticed them). But before they leave. The kids manage to convince the parents to get them a tank each. One got a Predator, the Other got a Leman Russ battle tank.

I never saw them again but it was funny to me. I know when i was that little i had a binder full of pokemon cards (its probly buried in a pile of dust somewhere by now) but its was still a cool encounter and that the kids got themselves some tanks, even if the game they come from would be more then questionable to the parents!

A few stories generally more retail and my own personal experience.

Many moons I worked at Burger King, a few things stick out;

*First couple of years I worked at BK had some youngsters coming asking if we sold tickets for a nightclub, though this turned out to be some rumour that eventually died out.

*People ignore signs. Period.

*The couples who emerged from the same toilet together, on one occasion the man loudly proclaimed what they'd been up to.

*Oh and the Trolls who came in asking where MacDonalds was.

*One highlight was one evening a guy brought in a Noise Marine army with him and we got chatting about 40K for a good half hour.

Remembered a LGS story; went into my local store not that long ago and ran into a guy I used to play D&D with. He asked had I've seen our local GM recently, though when the GM's name got mentioned everyone from the staff to a couple of other customers who happened to be in all started ranting about the guy.

Yes, he's a rather popular chap.

I also once got flashed while in the store by a rather attractive, if drunk, passer by. True story.

 Azza007 wrote:
I also once got flashed while in the store by a rather attractive, if drunk, passer by. True story.

Lucky sod...

 BlapBlapBlap wrote:

 Azza007 wrote:
I also once got flashed while in the store by a rather attractive, if drunk, passer by. True story.

Lucky sod...

Hardly, that kind of person was probably just unleashing their crabs on those in the near vicinity.

Last time I gamed in my flgs, I took my big carry case (you know the GW green one for tanks and models and books and dice and EVERYTHING!). I got in the lift to go from the car park to store, carrying this big ass case by my side. There were about 4 or 5 other people in the lift with me, all looking at this case, then one of them pipes up with "That's a hell of a first aid kit you've got there buddy!"

Frivolity ensued...

I happened to then get to know that girl and we became good friends.

@kitch102 You should have told them it was a portable operating theater and you were on your way to carry out emergency surgery.

@Azza007 That would have been so funny if you'd said you married her.

aaaaaaaand Kitch feels like a rotten bastard now

Can't be arsed reading the thread but seeing as GW Belfast is in a shopping centre it happens a lot.

Although the last time it happened I overheard and it was actually not bad. The guys were looking for DnD style RPGs. Deathwatch and Rogue Trader style too.

A woman came into the local GW and demanded to get a refund for her defective vacuum cleaner, which she kept insisting she bought at this very store, and she wouldn't leave before getting her money back.

Not GW, but the store I used to work in regularly got asked if they sold games consoles.

And then there was the time when two middle aged guys rocked up, and set up a table for a game of dominoes...

 MrMoustaffa wrote:
Never been to a GW, but I can vouch for 2 things.

1. Nobody knows what tabletop gaming stores are until they walk in, where many promptly pull an about face and flee. I've seen several people enter and ask about consoles, games, and fixing broken consoles.

2. Customers are idiots. I used to work in electronics at Toys R' Us, and if there is one thing I've learned in life, it's to never underestimate just how clueless a customer can be. If I had a dollar for everytime I had to explain that the M for Call of Duty meant it was a mature rated game for people 18 and over, I would be a very rich man. For some reason, all the parents I talked to thought it meant difficulty level, as in M equals hard mode, T is medium, etc. It didn't take long to show Timmy's mom that M is for violence, gore, and swearing, to ensure that many a 10 year old did not receive black ops for christmas that year I got more than one dirty look from the little Timmy's who didnt get that cool M rated game. Made me feel all warm and fuzzy inside, like I was doing a good deed for the day :3

I think it would be more fair to say that people are stupid in general. I have just as many stories about cluelous store clerks. Why is it that walmart loves to staff their electronics section with 70 year old people that cant answer my questions. And why is it that the local gamestops all seem to be staffed with people that don't even play video games. Really, you work at Gamestop.

And you are doing a good dead +1 sir for saving my hearing from one more shrilly shreeking kid on a mic.

I dont think it is stupitityI think its more people out of their Element. I know very little about Tech or stuff, I go into a best-buy mobile in my mall and ask if they sell Ipods when they clearly sell only phones.

 MisterMoon wrote:
If you think about it, it's not terribly expensive. Lets say it's 500 bucks for an army. Another 100 bucks for supplies. So that's 600 bucks. That's an army you can play for years, you might spend 100 bucks a year on new kits to tweak it this way or that, but trust me, on what kids want, that's NOTHING.

I got a friend who's kids play sports, they spend 100s every year on USED equipment, and camps. Hell a gaming console costs half that and you haven't bought your first game. The same friend would talk about how parents would drop hundreds of dollars a pop on stacks of video games all the time.

In the end it's just another hobby, and it's cheaper in the long run.

It's not that expensive for an adult with a regular income. Try getting that $600 for an army on a $10/week allowance...

 Vulcan wrote:

 MisterMoon wrote:
If you think about it, it's not terribly expensive. Lets say it's 500 bucks for an army. Another 100 bucks for supplies. So that's 600 bucks. That's an army you can play for years, you might spend 100 bucks a year on new kits to tweak it this way or that, but trust me, on what kids want, that's NOTHING.

I got a friend who's kids play sports, they spend 100s every year on USED equipment, and camps. Hell a gaming console costs half that and you haven't bought your first game. The same friend would talk about how parents would drop hundreds of dollars a pop on stacks of video games all the time.

In the end it's just another hobby, and it's cheaper in the long run.

It's not that expensive for an adult with a regular income. Try getting that $600 for an army on a $10/week allowance...

So you don't have a video game console and at least 5 or 6 games for it? Because that's the same amount. Many many kids have this. It would also take about a year on your 10 dollar allowance. Also a little lecture for ya, when you move out on your own with a full time job it's not all roses. You'll see yourself with the same 10 bucks to have fun with. Don't say no one warned ya.

 MisterMoon wrote:

 Vulcan wrote:

 MisterMoon wrote:
If you think about it, it's not terribly expensive. Lets say it's 500 bucks for an army. Another 100 bucks for supplies. So that's 600 bucks. That's an army you can play for years, you might spend 100 bucks a year on new kits to tweak it this way or that, but trust me, on what kids want, that's NOTHING.

I got a friend who's kids play sports, they spend 100s every year on USED equipment, and camps. Hell a gaming console costs half that and you haven't bought your first game. The same friend would talk about how parents would drop hundreds of dollars a pop on stacks of video games all the time.

In the end it's just another hobby, and it's cheaper in the long run.

It's not that expensive for an adult with a regular income. Try getting that $600 for an army on a $10/week allowance...

So you don't have a video game console and at least 5 or 6 games for it? Because that's the same amount. Many many kids have this. It would also take about a year on your 10 dollar allowance. Also a little lecture for ya, when you move out on your own with a full time job it's not all roses. You'll see yourself with the same 10 bucks to have fun with. Don't say no one warned ya.

Yup, currently after all's said and done (various bills, food, etc) I've currently got roughly... £10-20 a month left over for hobbies. (15-30USD, so 3.75-7.50 a week). Occasionally if I'm lucky I'll get twice that in a month (I did this month, yay!, means I can get the Dark Vengence Starter kit september instead of october!). And I've been unsubtley dropping hints that I want Fire Warriors to my friends for my birthday in october (I only need 5 more boxes worth to finish my army!) and I personally buy on ebay / second hand locally / clearance offers / etc putting in dozens of low-ball bids and hoping I win 1-2 of them.

It's worked quite well in the end, I've got 3000+pts of Tau for around £60-80 and my massive amounts (12,000+pts) of Dark Eldar over the last 2 years for around.. £300-400, my Skaven for £80 (I've budgeted £40-50 (2ishmonths) for each allied 'splinter force' I'm now starting (each to about 1000pts), the first of which being Chaos - most of which will be covered by the Starter Kit next month.

I reccomend you trying the same, lowball ebay bids, etc, just be a bit savvy and keep your eye out for every deal, being prepared to repair / strip old models to make / paint into your own army and colours.

I also have an Xbox (that happens to be 4-5 years old now) and do the same for my games - I think my budget for any given game is only £5-10 these days, with some rarer exceptions. This year it's Mass Effect 3 and Halo 4 - everything else is ebay / preowend / 6-12months after release when it's £6-10 new.

Not at a Games Workshop store, but my FLGS got their phonebook... it was addressed to Universal Beans and Dips rather than Bitz and Games.
It was agreed that they needed to build a snack bar.

At my FLGS a temporary manager was watching the store and told me how he had a mother come in and want to return an Assault on Black Reach because the models weren't built and painted. She said that she bought one before that was already built and painted, and was NOT the display set (it plastic wrapped and everything, but all the models were fully painted inside). The manager spent like 30min trying to explain how that shouldn't be possible and that what she had was exactly what they sold.

GW Bristol a couple of month ago.

Guy walks in, browses for a bit then grabs a Tau Battle force and legs it.


Mans pon road is cattin' for Tau. Innit!

I was at my local GW and this guy's wife kept bending over the table every time he pointed somewhere like he was trying to distract me.

ScaredOfCrows wrote:
GW Bristol a couple of month ago.

Guy walks in, browses for a bit then grabs a Tau Battle force and legs it.


Mans pon road is cattin' for Tau. Innit!

Before or after the price hike. It if its before I don't blame him. Didn't have cash but wanted it before the hike. If its after...I definately don't blame him.

 Deadshot wrote:

ScaredOfCrows wrote:
GW Bristol a couple of month ago.

Guy walks in, browses for a bit then grabs a Tau Battle force and legs it.


Mans pon road is cattin' for Tau. Innit!

Before or after the price hike. It if its before I don't blame him. Didn't have cash but wanted it before the hike. If its after...I definately don't blame him.

You'd think he'd find something better to steal.

People can be smart but can be thick as a brick as a customer

Not GW but a electronics store

Customer came in abused me for selling them a faulty product (remote not working demanding a full tv upgrade as compensation) while he was yelling at me I opened the back of the remote and put the batteries in around the right way and pointed it at one of the tv's on the wall opposite and used the remote to turn the tv off and on. The crowd he had collected during his rant laughed at him. he then snatched the remote out of my hand and left

customer looks around ignoring all staff offers of help. then after 5 minutes pushes another customer out of the road and demands to see out carpet collection. carpet? we are an electronics store. did not the tv's, dvd players, game consoles, gps, computers on display give a big enough hint? The interrupted customer call the fool "you f---ing idiot this is a computer store." the rude customer then wanted the interrupted customer scaked before storming out screaming "I will never buy carpet from you again!"

the only people who do not have horror stories about customers are those that have never worked in sales. Some people are so stupid that I am amazed that they can think enough to walk and breath at the same time

I know! Of all the things in all the world to steal? Tau Battle Force...

He was a big guy too, not just some kid stealing for the sake of it.

The manager said he didn't fancy his CC chances if he chased and caught up so he just called the rozzers.

I was in the GW in blue-water shopping center, this is a tiny store and there were so many people there for the release party for IoB that security was called. apparently they thought it was a riot.

 Breotan wrote:
There are a lot of people interested in "historical" or other warfare related miniatures that aren't the things we build and play with. I cringe every time I see a GW employee try to steer a customer toward product they clearly aren't interested simply because they are so married to the GW sales script. I know they have to do it but I've never seen it actually make a sale or even create a new customer.

You do grasp how modern Retail Sales works, right? These guys can be sacked if they don't take every possible opportunity to attempt a sale, even if they've already met whatever ludicrous barely-achievable sales targets they've been set. They know it's not going to work, but the Regional Managers have to justify their existence somehow, and the easiest way to do that is to come up with moronic "policies" to "drive sales and customer acquisition". I trust you do all the things you're expected and required to do in order to keep your job, even if you personally think they're daft or unnecessary?

Besides that, I have no sympathy for consumers. Even generally pleasant people become complete idiots when they don their consumer hat, and the sheer malicious unreasoning abuse retail employees are put through for imposing the horrifying inconvenience of asking if a customer needs a hand finding something is one of the few things in this world capable of motivating a cynical git like myself to feel genuine rage.

 Yodhrin wrote:

 Breotan wrote:
There are a lot of people interested in "historical" or other warfare related miniatures that aren't the things we build and play with. I cringe every time I see a GW employee try to steer a customer toward product they clearly aren't interested simply because they are so married to the GW sales script. I know they have to do it but I've never seen it actually make a sale or even create a new customer.

You do grasp how modern Retail Sales works, right? These guys can be sacked if they don't take every possible opportunity to attempt a sale, even if they've already met whatever ludicrous barely-achievable sales targets they've been set. They know it's not going to work, but the Regional Managers have to justify their existence somehow, and the easiest way to do that is to come up with moronic "policies" to "drive sales and customer acquisition". I trust you do all the things you're expected and required to do in order to keep your job, even if you personally think they're daft or unnecessary?

Besides that, I have no sympathy for consumers. Even generally pleasant people become complete idiots when they don their consumer hat, and the sheer malicious unreasoning abuse retail employees are put through for imposing the horrifying inconvenience of asking if a customer needs a hand finding something is one of the few things in this world capable of motivating a cynical git like myself to feel genuine rage.

Listen to this man, he speaks the truth.

And as for insane goals in retail, everyone has been through that. I don't know how anyone comes up with those goals, because they're never met.

I've been called into the head owner of the store's office for not selling enough BATTERIES at the checkout line as a cashier. I gave the owner a stare for a second, and then something along the lines of "I'm sorry, I was too busy checking the person out to try and sell them some batteries they didn't need". Only reason I didn't get fired was because I worked like 2 other positions there, so they just transferred me off of the registers. Should have thought of that months before

Not a game store story but I thought it was funny. Let me set the picture. Middle of summer in California so 100^ degrees ease. I'm in line at a Burger King. Lady in front of me is ordering she's "large, unpleasant and very sweaty. Cashier rings her up and she pulls her money out of her bra. No wallet just the cash. You can see the money was wet. The look on the cashiers face was hilarious. I had to cover my mouth to stop from luaghing. Felt bad for the guy but I'm glad I didn't have to do it.

 MrMoustaffa wrote:

 Yodhrin wrote:

 Breotan wrote:
There are a lot of people interested in "historical" or other warfare related miniatures that aren't the things we build and play with. I cringe every time I see a GW employee try to steer a customer toward product they clearly aren't interested simply because they are so married to the GW sales script. I know they have to do it but I've never seen it actually make a sale or even create a new customer.

You do grasp how modern Retail Sales works, right? These guys can be sacked if they don't take every possible opportunity to attempt a sale, even if they've already met whatever ludicrous barely-achievable sales targets they've been set. They know it's not going to work, but the Regional Managers have to justify their existence somehow, and the easiest way to do that is to come up with moronic "policies" to "drive sales and customer acquisition". I trust you do all the things you're expected and required to do in order to keep your job, even if you personally think they're daft or unnecessary?

Besides that, I have no sympathy for consumers. Even generally pleasant people become complete idiots when they don their consumer hat, and the sheer malicious unreasoning abuse retail employees are put through for imposing the horrifying inconvenience of asking if a customer needs a hand finding something is one of the few things in this world capable of motivating a cynical git like myself to feel genuine rage.

Listen to this man, he speaks the truth.

And as for insane goals in retail, everyone has been through that. I don't know how anyone comes up with those goals, because they're never met.

I've been called into the head owner of the store's office for not selling enough BATTERIES at the checkout line as a cashier. I gave the owner a stare for a second, and then something along the lines of "I'm sorry, I was too busy checking the person out to try and sell them some batteries they didn't need". Only reason I didn't get fired was because I worked like 2 other positions there, so they just transferred me off of the registers. Should have thought of that months before

WAHRGARBLEF***, "addon" sales, I hate them with the burning fury of a thousand stars. I worked in a Threshers offlicense when I was doing my undergrad course, and once during a visit from Jobsworthy McJobsworth our Regional, I got a twenty minute lecture about the importance of pushing tobacco adds at the till. When he finally finished pontificating, I pointed out that the customer involved in the transaction he was berating me over was a regular, a friend of mine, and a sodding non-smoker. The didn't even have the common courtesy to be embarrassed, just grumpily mumbled something about it being a "general principle" and went into the back.

 wowsmash wrote:
Not a game store story but I thought it was funny. Let me set the picture. Middle of summer in California so 100^ degrees ease. I'm in line at a Burger King. Lady in front of me is ordering she's "large, unpleasant and very sweaty. Cashier rings her up and she pulls her money out of her bra. No wallet just the cash. You can see the money was wet. The look on the cashiers face was hilarious. I had to cover my mouth to stop from luaghing. Felt bad for the guy but I'm glad I didn't have to do it.

I've had that one myself. After the aforementioned Threshers job, I ended up Deputy-managing a GAME, and the shopping centre it was located in was rather dilapidated. The aircon system essentially didn't work, so in the summer our wee store got up to 35 Centigrade on occasion(which for a Scottish person is like being buried up to the neck in the Sahara and left to bake ), and one time a rather "ample" bloke came up to the counter and tried to pay one of my staff with a sodden twenty note he'd just pulled out of his back pocket. He was sweating so hard his jeans were actually wet. The poor cashier didn't know what to do, she just kept looking from the note to the guy to me and back again, so I had to step in and tell him to jog-on. He was not pleased

What if it is wet and it came from a really hot person?

 heartserenade wrote:
What if it is wet and it came from a really hot person?

Duh, switch it for an equal bill from your pocket and keep it. If I got a sweaty twenty dollar bill pulled out of Natalie Portman's bra, you can bet I'd switch it for one of my own to make sure I kept it. Lol.

Yea, when I'm playing a game at my local GW there are about an average of about eight people per game that walk in thinking they sell video games. One time I even tag teamed the sales pitch with the guy working there. Basically it went along the lines of: "Do you like Starcraft? We've got our own version of the Zerg and the Terrans that might have been the inspiration to Starcraft." They seemed interested, but they left.

 timetowaste85 wrote:

 heartserenade wrote:
What if it is wet and it came from a really hot person?

Duh, switch it for an equal bill from your pocket and keep it. If I got a sweaty twenty dollar bill pulled out of Natalie Portman's bra, you can bet I'd switch it for one of my own to make sure I kept it. Lol.

Aaaaaaand sig'd

 timetowaste85 wrote:

 heartserenade wrote:
What if it is wet and it came from a really hot person?

Duh, switch it for an equal bill from your pocket and keep it. If I got a sweaty twenty dollar bill pulled out of Natalie Portman's bra, you can bet I'd switch it for one of my own to make sure I kept it. Lol.

That is mildly creepy.....hell I would do it with megan fox, so nevermind this is completely normal.

I don't care what you look like I'm not touching your sweaty money.

Why I always tell my kids don't put your money in your mouth and wash your hands. You don't know we're that stuff has been. That dollar bill might have marinated in somebody's sweat before you got it. Yuck

At my local GW we sometimes get the odd crazy person that comes in, but mostly chavs who swagger in with their trousers round their ankles, trying to take the piss out of the games in the store.

 wowsmash wrote:
Not a game store story but I thought it was funny. Let me set the picture. Middle of summer in California so 100^ degrees ease. I'm in line at a Burger King. Lady in front of me is ordering she's "large, unpleasant and very sweaty. Cashier rings her up and she pulls her money out of her bra. No wallet just the cash. You can see the money was wet. The look on the cashiers face was hilarious. I had to cover my mouth to stop from luaghing. Felt bad for the guy but I'm glad I didn't have to do it.

I work in banking. I started as a bank teller.
I had this happen to me once. The woman gave me the money to deposit to her account. Pulled it out of the bra right in front of me. I could SEE that it was wet.
Now, I'm REQUIRED to take this money from her, as it's legal tender.

I just looked at her for a minute with my "You gotta be kidding me" face on. Then, I proceeded to grab two pencils from my drawer. I separated and counted the money -right in front of her- with the pencils. Once counted, I shoved it into my "mutilated" envelope with said pencils -again, as she looked on, then ran her deposit.
Oh... and I threw away the pencils while she watched, BEFORE processing the deposit.

Here's hoping she took the hint (though I doubt it).

Knowing what's ON money and that about 48% of it is contaminated with feces, I'd have done the same with Natalie Portman's sweaty money, too (then bought it, held it with latex gloves, and put it on ebay for some psycho to bid on LOL).

Eric

 MagickalMemories wrote:

 wowsmash wrote:
Not a game store story but I thought it was funny. Let me set the picture. Middle of summer in California so 100^ degrees ease. I'm in line at a Burger King. Lady in front of me is ordering she's "large, unpleasant and very sweaty. Cashier rings her up and she pulls her money out of her bra. No wallet just the cash. You can see the money was wet. The look on the cashiers face was hilarious. I had to cover my mouth to stop from luaghing. Felt bad for the guy but I'm glad I didn't have to do it.

I work in banking. I started as a bank teller.
I had this happen to me once. The woman gave me the money to deposit to her account. Pulled it out of the bra right in front of me. I could SEE that it was wet.
Now, I'm REQUIRED to take this money from her, as it's legal tender.

I just looked at her for a minute with my "You gotta be kidding me" face on. Then, I proceeded to grab two pencils from my drawer. I separated and counted the money -right in front of her- with the pencils. Once counted, I shoved it into my "mutilated" envelope with said pencils -again, as she looked on, then ran her deposit.
Oh... and I threw away the pencils while she watched, BEFORE processing the deposit.

Here's hoping she took the hint (though I doubt it).

Knowing what's ON money and that about 48% of it is contaminated with feces, I'd have done the same with Natalie Portman's sweaty money, too (then bought it, held it with latex gloves, and put it on ebay for some psycho to bid on LOL).

Eric

Hey!

I've heard tell that a lot of notes have trace amounts of cocaine on them too, among other things.

Man, reading some of these posts makes me so glad that Australian notes are plastic and therefore not absorbent. Sure, they're probably still covered in crud, but at least they're easy to dry off.

 Makutsu wrote:
Last week was my first time gaming at an official GW store...

The situation at the GW store was really funny.

People came in and ask if they sold, Minecraft, Wii, Call of Duty etc...

I heard from my friend that one time a guy just stormed in dropped his NDS at the counter and said "I want it to be fixed when I get back in an hour", then he just left

Do you guys have any funny stories at stores?

In their defense some war gaming stores do sell new games and second hand games.

 wowsmash wrote:
Not a game store story but I thought it was funny. Let me set the picture. Middle of summer in California so 100^ degrees ease. I'm in line at a Burger King. Lady in front of me is ordering she's "large, unpleasant and very sweaty. Cashier rings her up and she pulls her money out of her bra. No wallet just the cash. You can see the money was wet. The look on the cashiers face was hilarious. I had to cover my mouth to stop from luaghing. Felt bad for the guy but I'm glad I didn't have to do it.

I've been that cashier...

 Ovion wrote:
I've heard tell that a lot of notes have trace amounts of cocaine on them too, among other things.

Most the people I do commission work are recreational coke heads!

I always hear about here how bad hygiene/stench issues are.

I was born without a sense of smell (Anosmia) so I'm uneffected, but am always curious as to how true this stereotype is. I also notice the accusation doesn't appear with other nerdy hobbies like video games or comics of etc.

 Ovion wrote:
I've heard tell that a lot of notes have trace amounts of cocaine on them too, among other things.

The majority, in fact - ~95%!

 Harriticus wrote:
I always hear about here how bad hygiene/stench issues are.

I was born without a sense of smell (Anosmia) so I'm uneffected, but am always curious as to how true this stereotype is. I also notice the accusation doesn't appear with other nerdy hobbies like video games or comics of etc.

Don't know what you're talking about, I hear this almost as often towards comic book nerds and gamers just as much as tabletop gamers, if not more so. But that's probably only because many people where I live don't even know what tabletop gaming is, let alone what the people that play it are like.

Video gamers don't interact with other people compared to TT gamers. Same fror comic nerds.

 MrMoustaffa wrote:

 Harriticus wrote:
I always hear about here how bad hygiene/stench issues are.

I was born without a sense of smell (Anosmia) so I'm uneffected, but am always curious as to how true this stereotype is. I also notice the accusation doesn't appear with other nerdy hobbies like video games or comics of etc.

Don't know what you're talking about, I hear this almost as often towards comic book nerds and gamers just as much as tabletop gamers, if not more so. But that's probably only because many people where I live don't even know what tabletop gaming is, let alone what the people that play it are like.

I've found the greater the number of MtG players or other CCG the worse the gammer stank.

 MisterMoon wrote:

I've found the greater the number of MtG players or other CCG the worse the gammer stank.

It's like distributive computing, but with body odor. One or two isn't that bad, but you get a group and their strength increases.

Here's one that happened to me last weekend. I was super excited to go pick up my box of DV because we have to drive an hour to the capital city to pick it up. I had my family with me. We go in and I'm having a blast looking at all the models and different things. I'm not really paying much attention to other customers, just talking with my wife and showing my 4 yr old the display cases with all the painted models. So we get in line to buy my DV box and my daughter starts tugging at my pants. I look down and she asks me out loud why the man behind us is wearing a dress. I look at my wife and she's just got the biggest smile ever. I'm not sure why I did it or what caused me to assume the man was wearing a kilt, but started trying to explain the difference to my 4 yr old. This is made doubly difficult since i my self have difficulty in understanding the difference as well. No offense intended I'm just not very familiar with consecept other than knowing they exist and it's cultural. I thought I was doing the good parent thing teaching my kid about the world and different people in it. Needless to say it doesn't sink in and we get into the endless "why" zone loop hole that every parent fears. At this point were drawing a crowed and everyone's smiling at me like I'm the butt of some joke. I turn around to apologize to the guy behind me only to discover he's actually wearing.....a dress. At which point my mind kinds locked up and I wasn't sure what to say. So I said I was sorry and he was really cool about it. On the way out I asked my wife why she didn't tell me he was actually wearing a dress. Why wife's response was that my daughter already did.

 wowsmash wrote:
At this point were drawing a crowed and everyone's smiling at me like I'm the butt of some joke. I turn around to apologize to the guy behind me only to discover he's actually wearing.....a dress.

I feel for you. I was walking with my 4 year old nephew through our church Sunday and he see a lady that's undergoing chemo. At which point he says louder than I could comfortably yell, "Look! That lady has no hair!

I also spent almost fifteen minutes this past week telling him why the football players weren't playing baseball. To which his response, inevitably, was "But...why?".

 Ricedaddy wrote:

 wowsmash wrote:
At this point were drawing a crowed and everyone's smiling at me like I'm the butt of some joke. I turn around to apologize to the guy behind me only to discover he's actually wearing.....a dress.

Spoiler:

I feel for you. I was walking with my 4 year old nephew through our church Sunday and he see a lady that's undergoing chemo. At which point he says louder than I could comfortably yell, "Look! That lady has no hair!

I also spent almost fifteen minutes this past week telling him why the football players weren't playing baseball. To which his response, inevitably, was "But...why?".

I'll take clueless kids over mildly jingoistic and racist grandparents any day; you've not known embarrassment until you've sat in a Chinese restaurant and, not even half way through the main course, had your half-deaf grandad exclaim at an uncomfortably loud level "here, these [racial epithet]'s may be a wee bit shifty, but they cannae half cook, eh?"