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Any advice for a Games Workshop interview? @ 2014/10/25 16:10:36


Post by: ibanezdan


I applied for a job as a staff member at Games Workshop in Bristol, UK, and I recieved an email informing me I had an interview in 3 days time!

My question is can anyone with experience (ie is currently or has previously been employed by GW) give me any advice? The email said that I will be asked questions and will have an opportunity to ask questions myself. I want to be as prepared as I can for the interview, and to be honest, this is actually only my second interview ever (the first was for Tesco.) I am 19 by the way.

The other thing is that I have actually not actively played either Warhammer or 40K for about the last year and a half, do you think this will hinder my chances at getting the job as I'm not familar with the changes to rules in the current edition? I am of course planning to purchase the new rules and learn them thoroughly.

advice from people who have never been employed by GW would also be appreciated if there is anything you know. Thanks a lot guys.


Any advice for a Games Workshop interview? @ 2014/10/25 16:14:16


Post by: weeble1000


Yea, don't tell them you read DakkaDakka.


Any advice for a Games Workshop interview? @ 2014/10/25 16:19:13


Post by: Wayniac


weeble1000 wrote:
Yea, don't tell them you read DakkaDakka.


Said in jest but might actually be true, given GW's disdain for the internet.


Any advice for a Games Workshop interview? @ 2014/10/25 16:19:30


Post by: Accolade


Just be really enthusiastic. Know things about the brand, try to understand what the company's goals are (while still showing that you are open to learning the "company way").

Attitude is noted as one of their big reasons for recruitment so I think if you show the right mindset combined with the desire to represent the company proudly, you'll stand a good chance.

EDIT: As noted before, don't mention that you peruse any of the 40k forums. Maybe Bolter & Chainsword, but you're probably better off talking about using White Dwarf as reference material than you are getting things off the internet.


Any advice for a Games Workshop interview? @ 2014/10/25 16:23:00


Post by: Surtur


Just but a big dopey grin on and act like a corporate tool that's excited to be selling The Hobby and the greatest miniatures in the world. They want someone who can sell their stuff and drink the kool aid.


Any advice for a Games Workshop interview? @ 2014/10/25 16:28:44


Post by: AesSedai


Yikes, beware the jaded vets...

Anyway, attitude is what they want so just be eager to share your passion for the hobby. Don't mention the internet other than their awesome new site. Might want to reference how great the rules are in allowing players to make up their own stories i.e forging the narrative.


Any advice for a Games Workshop interview? @ 2014/10/25 16:43:11


Post by: warspawned


Congratulations on the interview

I can only tell you from my experience of a recruitment day I went to a few years back. I completed an application, got the interview and I was a little surprised that the process had nothing to do with the hobby, I bought along some minis I painted and they didn't even ask to see them. Instead we were split into teams and had to work together to build the tallest paper giraffe we could manage (I guess to assess how we work as a team and to see how good our paper engineering skills are?) and were asked to recount as excitingly as possible the plot of a film. Needless to say I hate this sort of bull gak and failed quite spectacularly, but I had a good time with the other applicants so it wasn't all bad, it became like a mad HR tainted day out

It may be very different for you but I wouldn't worry too much about not being up to date with the rules or with anything to do with the hobby, going by my own experience. Remember GW is a company who prefers attitude over knowledge, so if you're like me and can't really hide the fact that you feel making a paper giraffe is a stupid thing to do and can't recount the plot of a film out of the blue, then prepare to improvise. I made sure I refreshed my knowledge of the fluff and games, but it didn't matter at all as far as I can remember. They may tell you they are recruiting for the company in general, more than any given position, so if you do well, who knows where you'll end up?

This being said I wish you the best of luck. Their recruitment process may have changed but be prepared for some things out of the left-field. GW are a crazy company after all


Any advice for a Games Workshop interview? @ 2014/10/25 16:46:09


Post by: ckig


Goodluck on your interview!


Any advice for a Games Workshop interview? @ 2014/10/25 16:47:30


Post by: Azreal13


Don't get side tracked with hobby stuff - this is a sales position, what you'll be selling is largely irrelevant to your aptitude for the job.

Have examples of times when you've provided good service in the past prepared, if you're not familiar with the concepts of upselling and link-selling spend 5 minutes on Google, if you want to ask intelligent questions, discuss what your KPIs will be (key performance indicators) if it hasn't already come up, it also comes across quite well if you ask about possible future development opportunities and promotion (suggests you're committed long term and not just after a job for now.)

Expect that you may be tested on product knowledge, but don't expect anything too in depth, so I wouldn't expect being out of the game for a while to be too much of an issue. Be enthusiastic, but not explicitly about the product, but more about the job, they're looking for capable salespeople, not fanboys.


Any advice for a Games Workshop interview? @ 2014/10/25 16:49:35


Post by: KorPhaeron77


Pretty much what the above said. Just be enthusiastic about the hobby, they won't expect you to know everything about the rules from the get go, they just want people who will make the game fun for beginners and draw in the customers.

It's been awhile since I've been in there but the guys in the Bristol store were always pretty nice guys when I used to shop there. I don't know most of them any more but I think Zack is still there and he is a great guy. He worked there when I started 15 years or so ago (Bristol is my hometown).

I haven't played a game in years and currently live in Cambodia, but who knows, when I'm back it might be you selling me my latest BL fix.

Good luck mate!


Any advice for a Games Workshop interview? @ 2014/10/25 16:58:06


Post by: Knockagh


weeble1000 wrote:
Yea, don't tell them you read DakkaDakka.


This was my first thought when I saw the post title!

If you havnt played 40k and you have been dabbling in other games don't mention that either!

Seriously though well done getting the interview. I do on occasion envy the staff in GW. Not when they are dealing with kids who are trying to shoplift or make fun of hobbyists. But in my local GW store the staff seem to have good fun most of the time. Im not keen on the 'what brings you in today line' and 'what are you working on at the moment' but once I have got past those two lines of lodge acceptance I find the staff a good bunch. I've no advice on the interview, farming tends to ignore such pleasantries but i just wanted to wish you all the best and ignore any rubbish you get on here.


Any advice for a Games Workshop interview? @ 2014/10/25 16:59:24


Post by: curran12


Just echoing what has been said above, you're being hired to sell things and run a store, not to be a master of the games. Your skills as a charismatic and approachable salesperson are far more important than how much you love Warhammer/40k.


Any advice for a Games Workshop interview? @ 2014/10/25 16:59:50


Post by: ibanezdan


 KorPhaeron77 wrote:
Pretty much what the above said. Just be enthusiastic about the hobby, they won't expect you to know everything about the rules from the get go, they just want people who will make the game fun for beginners and draw in the customers.

It's been awhile since I've been in there but the guys in the Bristol store were always pretty nice guys when I used to shop there. I don't know most of them any more but I think Zack is still there and he is a great guy. He worked there when I started 15 years or so ago (Bristol is my hometown).

I haven't played a game in years and currently live in Cambodia, but who knows, when I'm back it might be you selling me my latest BL fix.

Good luck mate!


Thanks a lot mate, Zack actually left the company a little while ago, he was an excellent, friendly and enthusiastic guy. A guy called Alex is in charge now who is just as cool as Zack was, a very friendly guy, all the guys in the bristol stores are. Im actually applying for the store at Cribbs Causeway mall, but the interview will be held at the store in the town centre.

Thanks to all you guys for the great advice, please keep it coming, you've already been incredibly helpful and I'm looking into all of the stuff you've suggested, I want to be very prepared, but I've never worked in retail (that interview I had at tesco I didnt get the job) so I really will need to brush up my sales skills


Any advice for a Games Workshop interview? @ 2014/10/25 17:03:09


Post by: Azreal13


Ok, so you've not got much/any retail experience?


Any advice for a Games Workshop interview? @ 2014/10/25 17:05:39


Post by: ibanezdan


 warspawned wrote:
Congratulations on the interview

I can only tell you from my experience of a recruitment day I went to a few years back. I completed an application, got the interview and I was a little surprised that the process had nothing to do with the hobby, I bought along some minis I painted and they didn't even ask to see them. Instead we were split into teams and had to work together to build the tallest paper giraffe we could manage (I guess to assess how we work as a team and to see how good our paper engineering skills are?) and were asked to recount as excitingly as possible the plot of a film. Needless to say I hate this sort of bull gak and failed quite spectacularly, but I had a good time with the other applicants so it wasn't all bad, it became like a mad HR tainted day out

It may be very different for you but I wouldn't worry too much about not being up to date with the rules or with anything to do with the hobby, going by my own experience. Remember GW is a company who prefers attitude over knowledge, so if you're like me and can't really hide the fact that you feel making a paper giraffe is a stupid thing to do and can't recount the plot of a film out of the blue, then prepare to improvise. I made sure I refreshed my knowledge of the fluff and games, but it didn't matter at all as far as I can remember. They may tell you they are recruiting for the company in general, more than any given position, so if you do well, who knows where you'll end up?

This being said I wish you the best of luck. Their recruitment process may have changed but be prepared for some things out of the left-field. GW are a crazy company after all


also, your answer in particular was very helpful and I very much appreciate it. The thing is, they said in the email that the "interview should take no more than 30 minutes" so I'm kinda doubting that they'll get me to do any of that stuff, probably just questions? but I can definitely see what you mean about attitude being prefered over knowledge, I got that vibe.


Automatically Appended Next Post:
 Azreal13 wrote:
Ok, so you've not got much/any retail experience?


No retail experience, that's the problem :(


Any advice for a Games Workshop interview? @ 2014/10/25 17:26:58


Post by: warspawned


Thanks

Yeah it was weird, I was expecting a typical interview, a chat with the local manager and maybe some hobby related stuff, not a weird day trip to Reading to improvise with paper with a pair of strangers

If they say it's only 30 minutes and not a recruitment day then that's probably for the best. Mine was a little longer on account of them having to interview all the other guys. Mine was originally scheduled much the same as yours but I got a phone call asking me if I'd like to attend the recruitment day instead, I couldn't exactly refuse it


Automatically Appended Next Post:
I don't think a lack of retail experience matters tbh, not for GW. If they don't much care about hobby experience or recounting of hobby knowledge then retail experience shouldn't matter either. I had some, I got the interview, so, like I said they're looking for a kind of attitude I couldn't quite zero in on


Any advice for a Games Workshop interview? @ 2014/10/25 17:46:33


Post by: Azreal13


No, no retail experience isn't inherently a problem, but it does somewhat inform the advice I'd offer.

What you'll need to do is think about occasions in the past that you can parlay into relevant anecdotes.

So, anything you've done involving cash handling, any history of holding any sort of position responsibility or leadership? Any school/college projects you've undertaken which might offer relevant experience to the job? Done anything for charity that perhaps involved selling and distributing a product?

At 19, you're not going to be expected to be able to produce the sort of evidence that someone twice your age (like me, almost) may be able to produce, but what you'll need up your sleeve is some sort of evidence from your life to back up your assertion you can do the job, alongside showing plenty of enthusiasm to do it.

So you'll need to be able to say "I feel I am able to do x because, when I was 17, I did y, and I feel that shows the qualities a, b and c."


Any advice for a Games Workshop interview? @ 2014/10/25 19:06:09


Post by: AllSeeingSkink


 warspawned wrote:
Congratulations on the interview

I can only tell you from my experience of a recruitment day I went to a few years back. I completed an application, got the interview and I was a little surprised that the process had nothing to do with the hobby, I bought along some minis I painted and they didn't even ask to see them. Instead we were split into teams and had to work together to build the tallest paper giraffe we could manage (I guess to assess how we work as a team and to see how good our paper engineering skills are?) and were asked to recount as excitingly as possible the plot of a film. Needless to say I hate this sort of bull gak and failed quite spectacularly, but I had a good time with the other applicants so it wasn't all bad, it became like a mad HR tainted day out
How long ago was this? GW's these days only have 1 man stores, I'm not sure how relevant teamwork is any more

I can see the idea behind explaining the plot of a film... intro games to draw in new customers are about getting people interested in the story you're telling, and even getting them to try an intro game is about selling how awesome and exciting the universe and game is over any technical aspects.


Any advice for a Games Workshop interview? @ 2014/10/25 19:26:56


Post by: MWHistorian


 Azreal13 wrote:
Don't get side tracked with hobby stuff - this is a sales position, what you'll be selling is largely irrelevant to your aptitude for the job.

Have examples of times when you've provided good service in the past prepared, if you're not familiar with the concepts of upselling and link-selling spend 5 minutes on Google, if you want to ask intelligent questions, discuss what your KPIs will be (key performance indicators) if it hasn't already come up, it also comes across quite well if you ask about possible future development opportunities and promotion (suggests you're committed long term and not just after a job for now.)

Expect that you may be tested on product knowledge, but don't expect anything too in depth, so I wouldn't expect being out of the game for a while to be too much of an issue. Be enthusiastic, but not explicitly about the product, but more about the job, they're looking for capable salespeople, not fanboys.

This.
They're not looking for a fan, they're looking for a salesman. Go into like that.


Any advice for a Games Workshop interview? @ 2014/10/25 21:52:37


Post by: Howard A Treesong


They'll be after a positive person that will be a good salesman, like all shops. Be prepared for those questions like "tell us about a time when you were creative/innovative". Spend some time to consider customer related scenarios on which you could be asked a question or expected to partake in a role play, these could either involve a complaint or require you to sell the interviewer something.

They're not after someone interested in the hobby. It's best not to mention your online involvement with the hobby because it'll almost certainly viewed negatively. They don't want a loose cannon or something with contradictory ideas to the GW kool aid. I recall hearing GW employees are asked to quit fan sites or at least never mention they work for GW. It'll just create a mess, best not tell them anything about your hobby unless they specifically ask, and even then it's probably best to say "buying GW".


Any advice for a Games Workshop interview? @ 2014/10/25 22:35:33


Post by: ibanezdan


Once again, thanks a lot for your help guys, I am considering all of this carefully. Another small matter is attire/dress code for the interview, what do you think would be an appropriate thing to wear to a GW interview?


Any advice for a Games Workshop interview? @ 2014/10/25 22:57:37


Post by: Howard A Treesong


Like any other interview, almost certainly a suit an tie unless told otherwise. You can't really overdress for a job interview and its shows you're serious.


Any advice for a Games Workshop interview? @ 2014/10/26 01:18:26


Post by: Vulcan


When interviewing at GW, one should bear in mind they don't care one bit whether you play the game, much less how much you love it.

What they want to know is how well you can SELL it. Everything else is secondary, at best.


Any advice for a Games Workshop interview? @ 2014/10/26 01:37:04


Post by: prplehippo


So out of curiosity, what did you put in your letter?


Any advice for a Games Workshop interview? @ 2014/10/26 06:18:29


Post by: Bottle


-


Any advice for a Games Workshop interview? @ 2014/10/26 11:14:37


Post by: Fezman


If you have the opportunity to ask your own questions at the end, you can ask about the games themselves as one of them if it hasn't already come up. Just something quick and simple, like "what kind of experience of the hobby/games would you expect someone in this role to have?"


Any advice for a Games Workshop interview? @ 2014/10/26 11:21:03


Post by: H.B.M.C.


It's a job interview:

1. Don't spend ages answering questions. If you can't get an answer out in less than a minute something is wrong.
2. HR people are there to screen you out, not to give you a job.
3. Suit'n'tie. Doesn't matter if the job requires you to wear a singlet and shorts, you wear a suit'n'tie to that interview.
4. When they ask about previous employment never, ever bad mouth your previous employer even if they fired you for no reason and shot your dog as a severance package.
5. If you have their details, make sure to send a thank you E-mail the second you return home.
6. Be enthusiastic about the product, but don't be manic about it. We've had the experience here of a previous member who failed to get a job at GW because he was too enthusiastic (READ: sycophantic).
7. "I'm a perfectionist" is not a valid answer to "What do you consider to be your biggest flaw?", so make sure you have an answer to that question.
8. "Working for you!" is not a valid answer to "Where do you see yourself in five years?", so make sure you have an answer to that too!


 Howard A Treesong wrote:
You can't really overdress for a job interview and its shows you're serious.


Top hat and tails might be going a bit far though.



Any advice for a Games Workshop interview? @ 2014/10/26 12:25:26


Post by: ibanezdan


 prplehippo wrote:
So out of curiosity, what did you put in your letter?


This is the contents of my letter, looking back, the first paragraph especially is a little cheesy but hey, I guess it got me the interview, it's served it's purpose:

Dear Games Workshop,
I remember the first time I walked into the Games Workshop store at the Cribbs Causeway Mall, I would have been around ten years old, and it was a fascinating experience for a young boy that loved everything to do with fantasy and gaming. I think that even then, I thought to myself how incredible it would be to work in a place that was so well suited to my personal interests. I have played and enjoyed all three gaming systems at various points in my life since then. Now, ten years later I find myself writing this letter in order to convince you that I am right for the job.

Although I am passionate about fantasy and gaming, I also understand that there is another side to the job, and that it is equally important to be professional. Therefore prior to writing this letter, I took the time to read the Games Workshop Careers Handbook available on the internet. I noticed one particular line in the “welcome” section; “We would like our employees to behave with consistency, clarity, firmness, fairness, openness and integrity” and I feel that I exemplify these qualities very well. I am a very friendly person who enjoys helping other people and understands the passion for the hobby that so many individuals have, and am very capable of helping and advising customers as I have a broad knowledge of the products already.

Another part of the handbook that grabbed by attention was the part about it being necessary to work well with young people, which I think I would be well suited to because of a prior work experience placement in a primary school. I worked as a teaching assistant and had to learn to deal with young people appropriately and fairly. I also instructed pupils how to play guitar and ukulele during a college project which trained me to be clear, concise and patient.
I am a punctual and organized individual who is also a perfectionist and will always endeavour to complete any task given to me to the best of my abilities. At the heart of it I understand that Games Workshop is an unusual workplace in the best possible way and the friendliness of the employees and their passion for the hobby has inspired me. Another of my favourite things about Games Workshop is the sense of progression and efforts to branch out that it displays, while still keeping to the roots of what the hobby is about and understanding the importance of classic elements. I feel that a good example of this is the company’s decision to remake many of the older, much loved metal models exactly as they were before, but in resin cast.

To summarise, I would be honoured to be considered for a job working for your company and think that I have all of the desired qualities to fit in as an excellent employee. I have also included my CV for your consideration.

Yours sincerely, (my name)


Any advice for a Games Workshop interview? @ 2014/10/26 19:44:37


Post by: master of asgard


That's a really good letter. Bold move praising finecast, but the bit about reading the handbook before is really good.

I recently succeeded in an interview for the same post at another GW (I took another job in the end) and here are some of the main things that I took away from it:

- Your purpose is to find out what the customer is interested in and then sell it. You may be crazy about converting but if your customer just wants to paint you have to sell him that.

- Models are a luxury: we don't need them to live. Therefore be prepared to develop a knowledge of the products, such as battleforces and how much money they save, but also to big up the quality of the products.

- Don't be afraid to admit you don't know stuff. In fact use it to your advantage; you are willing and excited to learn new things and grow as a person.

- I was asked where I saw myself in 1 year, 3 years and 5 years.

- There are 2 main things they're looking to do: recruit new customers and then gain/ keep their loyalty (and that of existing customers). Have ideas on how do do this.

-There is one goal and one goal only: to increase the amount of money the shop makes. How you do this is up to you, but don't make the mistake of thinking you're going there to have a super fun time and make lots of friends.

Good luck with the interview! For what it's worth I just wore a smart jumper and it was fine. If they already know you then they know how you present yourself.


Any advice for a Games Workshop interview? @ 2014/10/27 08:02:33


Post by: notprop


That is a very good letter, I can see why you got an interview offer.

Assuming that you are straight up like the letter states (you didn't copy it did you? ) then all you will have to do is be personala or and friendly.

The interviewer will want to know what you are like. Most people give the job to the person they would most like to work with. So if you can connect on a friendly level you will be more likely to land it.

The only other thing I'll add is don't try to BS and questions you don't know, it will not likely work and if your seen to be a changer you'll probably not get the job. An "I don't know" or "that something I'll will be looking to improve on" should be sufficient.

Good luck.


Any advice for a Games Workshop interview? @ 2014/10/27 17:21:12


Post by: Occhiolini


ibanezdan wrote:

The other thing is that I have actually not actively played either Warhammer or 40K for about the last year and a half, do you think this will hinder my chances at getting the job as I'm not familar with the changes to rules in the current edition? I am of course planning to purchase the new rules and learn them thoroughly.


I don't think knowing GW rules will affect you at all, you should be fine.
After all you're working not playing 40k.


Any advice for a Games Workshop interview? @ 2014/10/27 20:04:18


Post by: MightyGodzilla


 H.B.M.C. wrote:
It's a job interview:

1. Don't spend ages answering questions. If you can't get an answer out in less than a minute something is wrong.
2. HR people are there to screen you out, not to give you a job.
3. Suit'n'tie. Doesn't matter if the job requires you to wear a singlet and shorts, you wear a suit'n'tie to that interview.
4. When they ask about previous employment never, ever bad mouth your previous employer even if they fired you for no reason and shot your dog as a severance package.
5. If you have their details, make sure to send a thank you E-mail the second you return home.
6. Be enthusiastic about the product, but don't be manic about it. We've had the experience here of a previous member who failed to get a job at GW because he was too enthusiastic (READ: sycophantic).
7. "I'm a perfectionist" is not a valid answer to "What do you consider to be your biggest flaw?", so make sure you have an answer to that question.
8. "Working for you!" is not a valid answer to "Where do you see yourself in five years?", so make sure you have an answer to that too!


 Howard A Treesong wrote:
You can't really overdress for a job interview and its shows you're serious.


Top hat and tails might be going a bit far though.



Excellent advice. Especially 5, 7, and 8. Make sure and do 5. It will be one of the things that get you remembered when others are being forgotten.



Any advice for a Games Workshop interview? @ 2014/10/27 22:08:23


Post by: Knockagh


Good letter, I hope you become CEO with passion like that. Go get 'em young lad.


Any advice for a Games Workshop interview? @ 2014/10/30 00:09:01


Post by: adamsouza


It's been 3 days. Did you get the job ?


Any advice for a Games Workshop interview? @ 2014/10/30 13:57:40


Post by: monders


When you walk in, just yell "HEY GUYS WHAT ARE YOU IN FOR TODAY DO YOU NEED ANY GLUE?!"

Job = yours.


Any advice for a Games Workshop interview? @ 2014/10/30 14:16:34


Post by: MWHistorian


Keep us posted, okay?


Any advice for a Games Workshop interview? @ 2014/10/30 20:17:49


Post by: Shadow Captain Edithae


Popped into a GW store today and chatted to the manager about what GW looks for in candidates, and he more or less echoed this thread. Customer service skills first and foremost. You're a Salesman (obviously). Hobby skills are merely a bonus.

Unfortunately I don't much in the way of customer service and retail experience - just a week long work placement as a store assistant/team member in a small drugstore/pharmacy. (which I ended early instead of staying for the full 4 weeks when I got a job with an Arts & Crafts small business making mugs and jewellery etc).

However, I've started visiting an independent FLGS where it seems no-one plays LOTR SBG (my favourite and first wargame). If I ran intro games for people and got them interested enough to invest in the game themselves, would that stand me in good stead with GW in lieu of actual Retail/Sales and Customer Service experience? I was considering doing it anyway as theres a distinct lack of SBG players in my local area and I have no-one to play with.


Any advice for a Games Workshop interview? @ 2014/10/31 18:09:46


Post by: wuestenfux


Knockagh wrote:
Good letter, I hope you become CEO with passion like that. Go get 'em young lad.

Yeah. Good luck!


Any advice for a Games Workshop interview? @ 2014/11/01 05:53:59


Post by: Forgemaster Argos


I offer one piece of advice.

While a thank you email is good, a handwritten thank you card goes far further and is far rarer these days.

I highly recommend this to anyone for any job despite our digital age.

Printmaster Argos


Any advice for a Games Workshop interview? @ 2014/11/01 06:16:59


Post by: H.B.M.C.


I can see what you mean, but that may not be practical, or even possible.


Any advice for a Games Workshop interview? @ 2014/11/04 22:43:08


Post by: jhe90


I got a interview with not so much experience, but a great letter.
Did not get job sadly but hey.

Confidence is a big one, you need to be able to approach people, sell, you canm,t sell to someone else if ypou do not believe in yourself first.
Probbly what cost me it if I'm honest.



Any advice for a Games Workshop interview? @ 2014/11/05 00:22:24


Post by: Regnak


 Bottle wrote:
The two members of current staff are really great guys..


Wait.. what?! TWO staff members?!


Any advice for a Games Workshop interview? @ 2014/11/05 00:24:46


Post by: lliu


1. Don't read dakkadakka (or at least tell them you don't).
2. Tell them you love to see customers come in with a big smile on their faces, pick up the most freaking expensive thing there (don't actually, say that you like to see them get their favorite models and be happy), and check out.
3. Say that you love meeting fellow wargamers.
4. Answer all questions positively and provide an example of outstanding service at whatever place you worked in.
5. Be polite and eloquent.


Automatically Appended Next Post:
 jhe90 wrote:
I got a interview with not so much experience, but a great letter.
Did not get job sadly but hey.

Confidence is a big one, you need to be able to approach people, sell, you canm,t sell to someone else if ypou do not believe in yourself first.
Probbly what cost me it if I'm honest.

Sorry. I didn't see that part. Tips for next interview though.


Automatically Appended Next Post:
 Regnak wrote:
 Bottle wrote:
The two members of current staff are really great guys..


Wait.. what?! TWO staff members?!
In the Burlington, Ontario one, there is only one, with a sub if Jordan's away. I suppose there are two in the bigger stores.


Any advice for a Games Workshop interview? @ 2014/11/05 00:56:14


Post by: Byte


Update?


Any advice for a Games Workshop interview? @ 2014/11/05 01:00:16


Post by: Accolade


EDIT: misread another poster.


Any advice for a Games Workshop interview? @ 2014/11/05 01:23:12


Post by: Regnak


 Accolade wrote:
Sorry friend, better luck next time. Don't give up!


Er, has the OP actually come back and updated us or are you just getting bad vibes?


Any advice for a Games Workshop interview? @ 2014/11/05 01:30:34


Post by: Accolade


Oops, I misread jhe90's comment a couple of posts back and for...some reason read him as the OP.

Well, hopefully I am wrong in my previous post!


Any advice for a Games Workshop interview? @ 2014/11/05 01:37:46


Post by: Regnak


 Accolade wrote:
Oops, I misread jhe90's comment a couple of posts back and for...some reason read him as the OP.

Well, hopefully I am wrong in my previous post!


meh, happens.

We await an update OP!

Only thing I can throw into the mix is that since Yule is fast approaching many stores are looking for temp staff. Apply to any/all that you can find even if you have no interest in working there for good (You'll only be there a couple of months and its experience to add on the old CV ). You can then put a nice spin on this little bit of experience by highlighting the fact that you were working at a very busy time dealing with heavier customer traffic than normal etc and were calm, collective, helpful and resisted the urge to throw things at them! Well, maybe you could leave out the last bit.


Any advice for a Games Workshop interview? @ 2014/11/05 03:08:31


Post by: Forgemaster Argos


 H.B.M.C. wrote:
I can see what you mean, but that may not be practical, or even possible.


I guess I'm curious as to why this is difficult, I understand that HR may be at HQ, but surely they have a mailing address. Not trying to be snippy, just genuinely wondering why addressing a letter is any different.

FM Argos


Any advice for a Games Workshop interview? @ 2014/11/05 03:44:45


Post by: Swan-of-War


Wear your pants on your head.


Any advice for a Games Workshop interview? @ 2014/11/05 06:49:35


Post by: Ouze


Although I saw this thread pretty late, one thing I strongly suggest doing is having a practice interview with someone else. Use the STAR technique.

I interviewed for a job about 10 weeks ago, and it worked pretty well for me, as I got the job. The practice interview is useful for finding your weak spots.





Any advice for a Games Workshop interview? @ 2014/11/05 07:43:54


Post by: hiveof_chimera


Maybe he got the job and had to delete his account


Any advice for a Games Workshop interview? @ 2014/11/05 08:49:08


Post by: frozenwastes


 Regnak wrote:
 Bottle wrote:
The two members of current staff are really great guys..


Wait.. what?! TWO staff members?!


The transition to single employee stores is only partially complete. See the latest few financial reports for details.


Any advice for a Games Workshop interview? @ 2014/11/05 10:19:07


Post by: Deadshot


Be passionate. Make them understand that you are genuinely passionate about working there. Make it clear you absolutely love the role and everything about it. Know the brand, give them the idea that you are the perfect person to hire and work with. And don't lie. If you lie they will know and you won't get the job. And if you can't say that you really do want to work there, you shouldn't get the job anyway! Goes for any job, except those little high school paper runs to get some change.

Attitude is important to them but if you can give the right attitude and skills you are golden. Explain and give examples of times you have done well in customer service or communication, working with kids, maths and business, and definitely, definitely sell yourself as a salesman. Be confidant, knowledgable and friendly, nice to talk to. That is attitude based too. You are applying for a salesman job.


Automatically Appended Next Post:
Oh, and make sure to make it clear that you play all 3 major gaming systems, or are eager to learn. I talk with the local stores staff all the time. It's a requirement you know the rules for and play at least a 1k army in Hobbit, 40k and Fantasy. And don't mention an employee discount (50%!!!!)


Any advice for a Games Workshop interview? @ 2014/11/05 10:41:28


Post by: Herzlos


 Deadshot wrote:

Oh, and make sure to make it clear that you play all 3 major gaming systems, or are eager to learn. I talk with the local stores staff all the time. It's a requirement you know the rules for and play at least a 1k army in Hobbit, 40k and Fantasy. And don't mention an employee discount (50%!!!!)


It used to be a requirement to have an army for each major game, but they've started hiring non-gamer staff in some places so it's potentially not as big a deal now. I'm pretty sure you wouldn't need a Hobbit army anymore either.


Any advice for a Games Workshop interview? @ 2014/11/05 11:28:33


Post by: stanman


Before the interview do a Scarface sized plate of cocaine and be frothing at the mouth. GW prefers an aggressive attitude over all else, people in retail sales are at their best when they are completely out of their mind and crazy manic which the coke will help with.






Any advice for a Games Workshop interview? @ 2014/11/05 21:21:59


Post by: master of asgard


 Deadshot wrote:

Oh, and make sure to make it clear that you play all 3 major gaming systems, or are eager to learn. I talk with the local stores staff all the time. It's a requirement you know the rules for and play at least a 1k army in Hobbit, 40k and Fantasy. And don't mention an employee discount (50%!!!!)


I asked this of the manager of my local GW during my interview and he said that was not at all the case. And I asked about the employee discount and still got a call back!


Any advice for a Games Workshop interview? @ 2014/11/05 21:45:48


Post by: Deadshot


master of asgard wrote:
 Deadshot wrote:

Oh, and make sure to make it clear that you play all 3 major gaming systems, or are eager to learn. I talk with the local stores staff all the time. It's a requirement you know the rules for and play at least a 1k army in Hobbit, 40k and Fantasy. And don't mention an employee discount (50%!!!!)


I asked this of the manager of my local GW during my interview and he said that was not at all the case. And I asked about the employee discount and still got a call back!


Hmm, maybe that's just at my place... (small place but has the Black Shirt, 2 full timers and 3 part timers at any one time).

And fair enough. If I were on the panel my thoughts would have been that you were only interested in cheaper stuff


Any advice for a Games Workshop interview? @ 2014/11/05 22:07:42


Post by: moogy


EDIT **Scanned through thread - comments no longer relevant**


Any advice for a Games Workshop interview? @ 2014/11/08 04:00:28


Post by: SorataZ


 Regnak wrote:
 Bottle wrote:
The two members of current staff are really great guys..


Wait.. what?! TWO staff members?!


Our GW has 3.


Any advice for a Games Workshop interview? @ 2014/11/08 14:39:29


Post by: adamsouza


ibanezdan wrote:
I applied for a job as a staff member at Games Workshop in Bristol, UK, and I recieved an email informing me I had an interview in 3 days time!


10/25 Joined DakkaDakka
10/26 last posted
10/28 Interview

I think it's safe to say that he isn't coming back and we can let this thread die


Any advice for a Games Workshop interview? @ 2014/11/08 23:39:34


Post by: hiveof_chimera


 adamsouza wrote:
ibanezdan wrote:
I applied for a job as a staff member at Games Workshop in Bristol, UK, and I recieved an email informing me I had an interview in 3 days time!


10/25 Joined DakkaDakka
10/26 last posted
10/28 Interview

I think it's safe to say that he isn't coming back and we can let this thread die

... He joined on the 26/10
I can't possibly imagine why such a dedicated poster wouldn't comeback to comment on his only thread...


Any advice for a Games Workshop interview? @ 2014/11/09 09:34:39


Post by: master of asgard


He sent me a PM asking for all the information I could remember from my interview in addition to what I'd already put in my post here. I'm very happy to help someone out but just a thanks in reply would have been nice...


Any advice for a Games Workshop interview? @ 2014/11/10 12:10:57


Post by: Kosake


Sooo, any feedback if he got the job after all?


Any advice for a Games Workshop interview? @ 2014/11/10 16:19:52


Post by: Deadshot


 Kosake wrote:
Sooo, any feedback if he got the job after all?


Like we said, he's vanished after the interview. Hasn't been back.


Any advice for a Games Workshop interview? @ 2014/11/11 02:04:13


Post by: Byte


Probably got the job. Lol!


Any advice for a Games Workshop interview? @ 2014/11/11 02:59:51


Post by: hiveof_chimera


 Byte wrote:
Probably got the job. Lol!

I'm with the idea that because he cant delete the account he's not allowed back on


Any advice for a Games Workshop interview? @ 2014/11/13 16:31:54


Post by: liquidjoshi


So does that mean there's a secret GW internet gestapo after all?


Any advice for a Games Workshop interview? @ 2014/11/13 16:56:27


Post by: Howard A Treesong


How would GW know if an employee is online unless they're daft enough to post under their own name?


Any advice for a Games Workshop interview? @ 2014/11/13 16:59:10


Post by: Paradigm


 Howard A Treesong wrote:
How would GW know if an employee is online unless they're daft enough to post under their own name?

If there is such a system I imagine it's more of an informal system; if he got the job, he was probably just asked to stay off forums as we're all GW-bashers and psychics who know about new releases before a GW worker can even admit they exist...

(yes, that last bit was intended ironically)


Any advice for a Games Workshop interview? @ 2014/11/13 17:08:28


Post by: eskimo


I could go investigate, but i won't. A frequent user of Dakka working at one of the stores would give me a reason to go in, but since he probably isn't gonna come back i won't. The nicr folk at Element Games can have my money instead.


Any advice for a Games Workshop interview? @ 2014/11/14 19:43:09


Post by: Tjomball


Holy water and stake comes to mind.. :p


Any advice for a Games Workshop interview? @ 2014/11/15 00:36:05


Post by: Bodders


I was in the store the other day and there was a staffer there that I didn't recognise.

Though I guess it could have been cover from another store maybe.


Any advice for a Games Workshop interview? @ 2015/02/18 12:53:26


Post by: ibanezdan


Hey guys, I know this is a ridiculously late reply but I thought I'd get back anyway.... No I didn't get the job, and following the interview I had to deal with a big personal issue which I don't want to go into, but I kinda forgot about this whole thing due to that.

Anyway, that's all behind now, but I'd like to thank everyone who helped me out to prepare for this interview, and even though I didn't get it, it was certainly a learning experience.


Any advice for a Games Workshop interview? @ 2015/02/18 13:21:36


Post by: Herzlos


Thanks for coming back with the update. Sorry to hear about what's happened but hopefully things will look up!

To be honest you dodged a bullet anyway


Any advice for a Games Workshop interview? @ 2015/02/18 15:23:29


Post by: ibanezdan


Herzlos wrote:
Thanks for coming back with the update. Sorry to hear about what's happened but hopefully things will look up!

To be honest you dodged a bullet anyway


"dodged a bullet" Hmm, what do you mean?


Any advice for a Games Workshop interview? @ 2015/02/18 15:44:19


Post by: AnomanderRake


If you worked for GW we'd all know it and some of us would start going to you with complaints, I'm guessing.


Any advice for a Games Workshop interview? @ 2015/02/18 17:30:18


Post by: Herzlos


I just meant at least you didn't end up an overworked and underpaid store "manager" for GW.


Any advice for a Games Workshop interview? @ 2015/02/19 20:28:00


Post by: notprop


As opposed to an overworked under paid -insert job title here.

I'm sure allot of the working population of the world thinks this at some point in the day!


Any advice for a Games Workshop interview? @ 2015/02/19 20:47:34


Post by: Pacific


Howard A Treesong wrote:They're not after someone interested in the hobby.


Things have definitely changed in that case! I had to bring in a box of my best-painted and converted miniatures and the manager at the store a game of Blood Bowl, as part of the interview process*

* In the manner of Japanese businessmen playing their bosses at golf, I lost.



Any advice for a Games Workshop interview? @ 2015/02/19 20:53:26


Post by: Shadow Captain Edithae


 Pacific wrote:
Howard A Treesong wrote:They're not after someone interested in the hobby.


Things have definitely changed in that case! I had to bring in a box of my best-painted and converted miniatures and the manager at the store a game of Blood Bowl, as part of the interview process*

* In the manner of Japanese businessmen playing their bosses at golf, I lost.



Did you get the job, then?


Any advice for a Games Workshop interview? @ 2015/02/20 07:14:59


Post by: aprilmanha


I wonder if they changed the interview process since I worked there?

I had to build a 4foot tower with 15 sheets of paper and 1 meter of tape, and build a tower out of spaghetti, and marshmallows

It was all quite strange, and it then took them 4 months to get back to be to tell me I had the job O_o


Any advice for a Games Workshop interview? @ 2015/02/20 21:36:29


Post by: lliu


Herzlos wrote:
I just meant at least you didn't end up an overworked and underpaid store "manager" for GW.
How underpaid?


Any advice for a Games Workshop interview? @ 2015/02/21 08:49:06


Post by: aprilmanha


lliu wrote:
How underpaid?

Unless its changed since I was there, maximum pay for an experienced managed outside of London was £16K
Glad I left before I got to stuck it, as I make nearly £10k more telling people to fix their computer


Any advice for a Games Workshop interview? @ 2015/02/21 13:50:04


Post by: Pacific


 Shadow Captain Edithae wrote:
 Pacific wrote:
Howard A Treesong wrote:They're not after someone interested in the hobby.


Things have definitely changed in that case! I had to bring in a box of my best-painted and converted miniatures and the manager at the store a game of Blood Bowl, as part of the interview process*

* In the manner of Japanese businessmen playing their bosses at golf, I lost.



Did you get the job, then?


I did indeed! Didn't last long though..


Any advice for a Games Workshop interview? @ 2015/02/21 14:02:25


Post by: Byte


How is this thread still going?


Any advice for a Games Workshop interview? @ 2015/02/21 21:56:52


Post by: Shadow Captain Edithae


Because its interesting?


Any advice for a Games Workshop interview? @ 2015/02/22 01:08:49


Post by: Kelly502


It's still going because we were curious about his job interview and he finally got back with us, now folks are up to the usual complaining, and crying, and jabbing at GW... you know, same old GAK.


Any advice for a Games Workshop interview? @ 2015/02/22 01:10:50


Post by: ibanezdan


The interview was very basic and informal in my own experience. There was just the manager and two of GW's recruitment guys, all they did was ask me some questions such as "how would you descibe your sales technique?" (I think I answered by saying I would greet the customer, build repute with them and ask them if they were looking for anything in particular, and if not, reccommend a few different products that might suit them.) umm, they asked which games I played, to which I told them I have at different points in my life played Warhammer, 40K and LOTR and enjoyed all of them. a few general questions you would expect in any interview, and that was about it. I imagine the paper tower building is usually only in group interviews, haha.


Any advice for a Games Workshop interview? @ 2015/02/22 01:39:21


Post by: Kelly502


They handed me a pen, said this is a grenade, the manager then said I'm a mercenary looking to buy grenades. I sold him the grenade... lol It was a blast and they offered me the job, but I was afraid my favorite hobby would become work so I didn't take it... Regrets, but they closed the store down a few years later after the guy who got them the Lord of The Rings line took over the retail stores. They had a great bunch of guys who worked there.
Anyway, I read here that you dodged a bullet but whatever, none of the guys I knew who worked for GW had many complaints if any because I never once heard them.


Any advice for a Games Workshop interview? @ 2015/02/24 21:26:02


Post by: lliu


Hmmm... That roughly equates to about 36 000 dollars canadian. It's better than the average teacher, and you get to play all day. I don't get any of the gripes.


Any advice for a Games Workshop interview? @ 2015/02/25 04:39:00


Post by: frozenwastes


Average for teachers in Canada is just below $50k.


Any advice for a Games Workshop interview? @ 2015/02/25 14:12:32


Post by: notprop


lliu wrote:
Hmmm... That roughly equates to about 36 000 dollars canadian. It's better than the average teacher, and you get to play all day. I don't get any of the gripes.


Cost of living differances would be the primary one, it generally much higher on this crowded Island.

For comparison the Average UK salary is circa £29k.


Any advice for a Games Workshop interview? @ 2015/02/25 22:34:52


Post by: lliu


 frozenwastes wrote:
Average for teachers in Canada is just below $50k.
On myBlueprint it shows up as $36 000. This is a government run website.


Any advice for a Games Workshop interview? @ 2015/02/25 23:55:11


Post by: Pacific


 notprop wrote:
lliu wrote:
Hmmm... That roughly equates to about 36 000 dollars canadian. It's better than the average teacher, and you get to play all day. I don't get any of the gripes.


Cost of living differances would be the primary one, it generally much higher on this crowded Island.

For comparison the Average UK salary is circa £29k.


I wonder how that would drop if you took London out of the equation though? Certainly in the north of the UK, I shouldn't think it is even two-thirds of that.


Any advice for a Games Workshop interview? @ 2015/02/26 08:45:10


Post by: frozenwastes


lliu wrote:
 frozenwastes wrote:
Average for teachers in Canada is just below $50k.
On myBlueprint it shows up as $36 000. This is a government run website.


Service Canada wrote:the average employment income figure ($49,877) concerns only the 65% of members of this occupation who worked full-time full-year in 2005. In contrast, the average employment income of those who did not work full-time full-year, generally individuals starting out in their careers, was $28,688
http://www.servicecanada.gc.ca/eng/qc/job_futures/statistics/4141.shtml

If you're a actual teacher as your job (full time income rather than just being a substitute and/or working part time) then it's closer to $50k. Since the comparison is being made with running a single employee GW location, which is a full time job, we should use the full time job number.


Any advice for a Games Workshop interview? @ 2015/02/26 10:23:57


Post by: notprop


 Pacific wrote:
 notprop wrote:
lliu wrote:
Hmmm... That roughly equates to about 36 000 dollars canadian. It's better than the average teacher, and you get to play all day. I don't get any of the gripes.


Cost of living differances would be the primary one, it generally much higher on this crowded Island.

For comparison the Average UK salary is circa £29k.


I wonder how that would drop if you took London out of the equation though? Certainly in the north of the UK, I shouldn't think it is even two-thirds of that.


Massively I would have thought.

I have a mate who comes from Stoke, his 36 grand a year makes him look like a millionaire to his mates at home .

He has to rent someone's spare room in London with little chance of getting his own place.


Any advice for a Games Workshop interview? @ 2015/02/26 22:31:09


Post by: lliu


So is this minimal wage? If not, what is?