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Made in gb
Hellacious Havoc






If me and the other 3 guys were far too loud, then I can understand. I would have apologised and quite simply shut up and moved on.
If he wasn't happy with me being in the store having not purchased anything. If he didn't like my attitude, my dress sense, my hair. If I smelled funny. If I looked aggressive and violent. If I was stepping mud through his store. If I had picked up too many models and he thought I might be out to steal something. If he thought I was a daemon from the eye of terror sent to drag him off and eat his face.


see comments like this make me believe that maybe ya not a complete donut afterall
The issue was weather it was your intention or not a witch hunt was in effect (re read the thread if you im just making that up). I dont consider the store manager a dude who runs the local store but a mate. And to be frank he was a tad stressed about the whole thing (even if he wasnt there), which in turn makes me a tad narked. And this ties into what Im actually the most annoyed about. Since you knew the store manager, knew he was a cool kid yet still came on here to voice what happened before even speaking to the guy. What was wrong with just accepting the stand in guys stance and then speaking with the real manager once the chance arose?

But anyways Im done with this now its getting boring to be honest. It just ends up with the same stuff being said over an over, ive a missus for that

anyways peace out
ive a store to help out make some orky tingymajig
   
Made in ie
Calculating Commissar




Frostgrave

 BryllCream wrote:

GW don't survive on paint sales. If you're rude to the guys who work there (persistantly lying to someone), loitering around the store having personal conversations, then spending £2.30 on a pot of paint...GW probably don't need your custom. But they do need the custom of people who're put off by people like you.


Lying to someone to cut off a sales pitch in a polite way is hardly being rude, and yes GW can't survive if people just buy single pots of paint BUT... If he wasn't taking up the staffs time or using their facilities the profit on the paint gained GW far more than his presence cost them, therefore profit to GW.

People coming in and being put off from buying paint is more detrimental to GW's bottom line than customers buying paint.

The markup on the paint must be huge, as in a pricing discussion elsewhere it's been pointed out to be about 60% more expensive than other companies paints.

In summary, as far as GW are concerned: single pot of paint = not great, no pots of paint = bad.
   
Made in gb
Slaanesh Veteran Marine with Tentacles






South Yorkshire, England

I have spoken to the regular manager of this particular store and he has addressed my concerns. The stand-in member of staff had been told by another customer that we were distracting them from painting.

Had that member of staff addressed the situation differently, possibly asking us to be quiet, or move to the other side of the store, or even telling us to go outside in a polite fashion, the situation could have been avoided... But, we were discussing a topic that was non-relevant to being in that store.

Still, there are no hard feelings from my stand point. And the manager expressed the same. And I hope anyone reading this understand that I am certainly not trying to cause any trouble within GW for any of the managers or stores.

My friend is going in to GW rotherham today to purchase some items that he would have otherwise purchased on that day, and I will be going in on Wednesday next week similarly to purchase things too.

It was unfair of the manager to speak to me in that fashion and it was unfair of me to post here without speaking to GW first. I don't want anyone to think negative of the guy running the GW rotherham store. I don't know the other staff member well enough to comment any further except that I simply had a bad experience with him.

It's all water under the bridge now. I'm sure hands will be shaken and we'll all move on from it. I do not want it to escalate beyond where it has already gone.

I wanted to know what GW's policy on "non hobby related topics" being discussed in their store was. And in truth, now I know. And I'm sure the rest of you do as well.

Let's leave it be. Thanks for the responses everyone. I appreciate your replys. I would like this topic locked in order to prevent further escalation of this situation.

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