Pretty easy- 40+ orders from our store with no such weirdness.
The new webstore is much easier to use in store than the old phone mail order for a ton of info EVERY time-
Take a saturday- to do a mailorder you had to find the product codes- do some paperwork, wait on hold on the phone for 30 mins, get the order processed (10 mins) and then pay at the till.
Now you have to log on, find what you want- call the staff member over and run it through the till- takes 10 mins tops- including the snails pace website (which the servers are being updated for on monday apparently)
I quite like it