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Do you recognize these people?

The Know-It-Alls — They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive.

The Passives — These people never offer ideas or let you know where they stand.

The Dictators — They bully and intimidate. They're constantly demanding and brutally critical.

The "Yes" People — They agree to any commitment, yet rarely deliver. You can't trust them to follow through.

The "No" People — They are quick to point out why something won't work. What's worse, they're inflexible.

The Gripers — Is anything ever right with them? They prefer complaining to finding solutions.

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

How this seminar will help you deal with problem people


You'll understand the difficult people in your life.
Learn how they think, what they fear, why they do what they do. Understanding difficult people makes dealing with them less frustrating.
You'll understand specifically what to do and say.
At this seminar, you'll concentrate on here's-how-you-do-it techniques. You'll leave knowing how to use these techniques in specific situations, with all types of difficult people.
You'll be less of a target for difficult people.
Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn how to derail the problem people and teach them to treat you with respect.
You'll bring out the best in people.
Let's face it — nobody's difficult all of the time (and everybody's difficult some of the time). Your new skills will help you reinforce the most positive behavior in everyone — at work and at home.
SAVE 20%
Special Offer Code #659565*
Hurry — offer expires May 1, 2009!
Enroll online today, or call us at 1-800-780-8469!

Dealing with Difficult People $79.00; For groups of 5 or more, $74.00
TAMPA , FL - 06/23/2009 COMFORT INN CONFERENCE CENTER
Event # 85669 820 EAST BUSCH BLVD.

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