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I received an order from fw yesterday (my first since last summer) and, if it wasn't a fluke, then they've sorted themselves out.

Order was placed on Wednesday and received on Friday. Much better than the 2-4 weeks it used to take.
Quality was excellent - minimum mould lines and flash, no excessive warping and the rivet bubble daemon seems to have been banished. (well almost, two in approx £400 of tank parts).

Must be a new mold then.

The older and more used the mold is, the more crap that happens to the casting.

You got lucky. Go buy a lottery ticket.

I'm well aware of that. I ordered multiples of seven different items - all were good and delivered promptly.

I guess that having stock of stuff rather than running about casting one's and two's for customer orders lets them keep a better eye on their QC?

Scott-S6 wrote:I'm well aware of that. I ordered multiples of seven different items - all were good and delivered promptly.

I guess that having stock of stuff rather than running about casting one's and two's for customer orders lets them keep a better eye on their QC?

Problem is they do keep a stock of stuff...y'know, the popular, everyday stuff that people field.
Dreadnoughts, door kits, etc.

The only things that aren't kept as regular stock are Titans, Mantas, and the Imperial Fortress.

Yeh, I found the same thing. Ordered something on a Wednesday last week and had it turn up on Saturday!

Our evil plan is working!!!

(aka competition from small companies with good service making large ones do the same)

i knew chapterhouse was just doing their thing so they could get better results on their own FW stuff they order...

While I do own FW pieces (over 1200$ worth of nid monsters) I get mine stateside.