Liquidice281 wrote:I started to hate Elizabeth ahwile ago. But with the recent closing, it is most probably because the owners are trying to increase the rent on the store. I do believe though that closing katy mills is going to be a costly mistake, that was the first gw store i ever went in, and it has by far the most foot traffic. I also walked into the Sugar Land store about a week back and i learned that they dont provide paint or store copies of the codex. So the "hobby shop" isnt really a hobby shop. Currently the staff is over doing the selling, i personally come in to get a specific item, instead they spend 5 minutes asking if ai need glue.....
Is this the same for all stores in houston, becuase i may just stop my weekly stops at GW and start going back to asgards or montages.
Yes it's the same. Elizabeth has removed the paints and store copies to "encourage people to buy their own". She's created such a hostile environment with her
HR policies that the staff are in a near constant freak out state when it comes to making sales. It gets real old. I used to go in to the store and paint at first until some of the other regulars would come in and then maybe we'd play a game or two. Nearly every time I went in I walked out with something. A brush, a paint pot, a piece of terrain or a book (no minis due to my resolution to paint what I have first). Now I don't have a whole lot of reason to stop by the store. I have my own game table at home and I've had friends over to play here, a couple of staffers amongst them. No sales pressure, beer, no restrictions on topics of discussion, beer, none of the less desirable personalities or kids with big pockets and sticky fingers, beer, and no fake manager of former Zone
De Erotica fame rather than a gamer background coming over with saccharine questions that she really has no care one way or the other of the answer... did I mention beer? Between my own place and independant retailers I don't have a reason to step foot in one of Houston's
GW stores again. Maybe these poor decisions will take their toll and they'll go back to being a hobby/gamer friendly place. Who knows.