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I put an order in on wayland for some Feldherr stuff awhile back, went through the usual "actually it's not in stock, and we don't know when it will be" nonsense and ended up pushing for a refund. This was about 3 months back, and last I checked they still haven't done a restock on them.
- 1250 points
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FUBAR Starship Troopers- Would you like to know more?
GENERATION 9: The first time you see this, copy and paste it into your sig and add 1 to the number after generation. Consider it a social experiment.
As I've said, I don't mind waiting a couple of weeks for goods to arrive, it's when you order stuff after they say it's in stock, only to discover they never had it in the first place
This message was edited 1 time. Last update was at 2015/09/05 21:14:18
"Our crops will wither, our children will die piteous
deaths and the sun will be swept from the sky. But is it true?" - Tom Kirby, CEO, Games Workshop Ltd
I've done two experiments recently, chaos cards and Webster Wargames.
Chaos Cards seems a good place for X-wing at least. - Got some Batman things there too.
I'm needing to go into town to pick up my Webster order tomorrow though. - Royal Mail screwed up and only redelivered one of my orders today.
As for Wayland, I'd still use them, but under certain rules.
1) Never order anything time sensitive. And by that, I mean, plan for several weeks for orders.
2) Never do a preorder for multiple things released by different companies, or at slightly different times at once.
3) Never combine a pre-order and normal order. - Your normal order might end up holding up your pre-order, due to stock not being allocated. Ditto for any 'available to orders.'
4) Never order anything that has less than 3 items in stock remaining, just to be sure.
5) Don't delete your order confirmations / order list until after the product arrives. You may need proof if, for example, they send you the wrong paint shade.
6) You can have a catch 22 with emails VS phone calls. Emails provide paper trails, which is good. Phone calls are more likely to get stuff done. - Just hope it's the right stuff.
7) Always use a credit card as opposed to a debit card.
i ordered a kahdor armybox with wayland games and i am waiting for 2 monthes now every time they say in two weeks or one week or at the end of the week. they place the fault at the supplier but what can i do next?
i live in holland and paid by bank transfer so no refund possibilities i am familiar with the law as i am a law student. what else can i do?
the banner is click able. it takes you to a magical country. if you don't believe me click and see for your self
Just cancel the order and they're obliged to refund the money, paying bay bank transfer (which I'm not sure is even an option, perhaps things have got muddled up?) doesn't preclude you changing your mind and getting your cash back.
We find comfort among those who agree with us - growth among those who don't. - Frank Howard Clark
The wise man doubts often, and changes his mind; the fool is obstinate, and doubts not; he knows all things but his own ignorance.
The correct statement of individual rights is that everyone has the right to an opinion, but crucially, that opinion can be roundly ignored and even made fun of, particularly if it is demonstrably nonsense!” Professor Brian Cox
Regardless of how you have paid for your order, of course you can have a refund. We have offered you a refund already if you are not able to wait for your limited edition boxed set to arrive. You can still have a refund right now. It has never been a problem to have a refund.
We are trying to obtain that limited edition item for you but most of our suppliers are either out of stock or expecting it within the next week or so.
We really are trying to get the item for you, but it may well be another week or two before you have it.
Regardless of how you have paid for your order, of course you can have a refund. We have offered you a refund already if you are not able to wait for your limited edition boxed set to arrive. You can still have a refund right now. It has never been a problem to have a refund.
We are trying to obtain that limited edition item for you but most of our suppliers are either out of stock or expecting it within the next week or so.
We really are trying to get the item for you, but it may well be another week or two before you have it.
Regardless of how you have paid for your order, of course you can have a refund. We have offered you a refund already if you are not able to wait for your limited edition boxed set to arrive. You can still have a refund right now. It has never been a problem to have a refund.
We are trying to obtain that limited edition item for you but most of our suppliers are either out of stock or expecting it within the next week or so.
We really are trying to get the item for you, but it may well be another week or two before you have it.
I hope that helps, fatty.
Geez no need to insult the guy
I had to go back and look myself, but that really is his Dakka-username!
Reality is a nice place to visit, but I'd hate to live there.
Manchu wrote:I'm a Catholic. We eat our God.
Due to work, I can usually only ship any sales or trades out on Saturday morning. Please trade/purchase with this in mind.
Regardless of how you have paid for your order, of course you can have a refund. We have offered you a refund already if you are not able to wait for your limited edition boxed set to arrive. You can still have a refund right now. It has never been a problem to have a refund.
We are trying to obtain that limited edition item for you but most of our suppliers are either out of stock or expecting it within the next week or so.
We really are trying to get the item for you, but it may well be another week or two before you have it.
I hope that helps, fatty.
Geez no need to insult the guy
I had to go back and look myself, but that really is his Dakka-username!
And it has been for many years
the banner is click able. it takes you to a magical country. if you don't believe me click and see for your self
- 1250 points
