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Made in us
Been Around the Block




Still awaiting my 12/1/19 order.
No email reply since 1/4.

Talk to me players....
   
Made in jp
Regular Dakkanaut






Posts on their Facebook page within the last two weeks indicate that some orders have been dispatched this month. These are posts by customers though; Maxmini themselves haven't posted there since the New Year (or updated their website, either). Some users on FB have said that, if you have an account with Maxmini, then your order status may by shown there. I don't, so can't confirm that.

   
Made in gb
Fixture of Dakka




UK

They said it would take till feb at least to clear their backlog of orders even with the store closed. They've also not upsized their team to meet the production demand.

It's a pain that they don't communicate more, but their current level of communication is about on-par with how it was in November and since when I made an order and didn't hear much.

Note that if your post hasn't got tracking and thus you dont' get a tracking email - it might still take a whole month for your parcel to clear Polish customs.

I'm still waiting on an order but I didn't make it till the last few days before their store closed.



I think paypal now gives you at least 80 days (it might be more) to challenge payments so you should be fairly well covered for a while before you have to worry.

A Blog in Miniature - now featuring reviews of many new Black Library books (latest Novellas) 
   
Made in gb
[DCM]
Decrepit Dakkanaut




UK

MaxMini.eu
4 hrs ยท
My apologies in slight delay in replies to emails sent directly to me (przemek@maxmini.eu). For the past 2 weeks I've been heavily involved in moldmaking so we could fight the backlog more efficiently.
We've just got an extra temporary staffer so hopefully things will start moving quicker .

 
   
Made in de
Fresh-Faced New User





To add another experience, I placed an order in early December, and my shipment arrived last week. Everything was fine, just a bit of flash on some of the minis. Between their small emergency staff and customs, patience is required. .
   
Made in us
Been Around the Block




OK, the order I placed on 12/1/19 came in on 01/25/20.

Models are clean.

Satisfied, and sorry to see them close down....
   
 
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