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I have to disagree with the good support from Cyberpower. I got my laptop from them, and their support was terrible. I dropped 2 grand on it, and as soon as it arrived it was making this high pitched buzzing the second it turned on. I called them, and of course they wanted me to ship it back, which I understand, but they wanted me to pay for shipping back. This is a laptop that didn't work out of the box; I'd owned it 5 minutes and am I'm unsure how it shipped like that. It turned out that there is a problem near one of the HDD screws and loosening or removing it causes the squealing to stop. I wound up keeping it.
2 years later, one of the catches snapped off (the ones that keep the lid closed). I wrote them asking if they could sell me the part and I could replace it myself as I'm a PC technician. They told me they had no parts for my laptop and it was unsupported; no alternativ e, no anything. I tried contacting MSI (the actual makers of my white box laptop) and they send me the part no problem.
In any event, my communications with Cyberpower were really good until the charge hit my credit card, and after that they were totally unhelpful. I could not recommend them.
I would recommend building your own desktop, the only tools you really need is a working PC with google and a screwdriver. Post some specs of what you're wanting and we can build shopping lists for you, unless you really want a prebuilt.
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